Betway PLAYER REVIEWS(5098)

Giedrius
22 October 2022
Comment from uk.trustpilot.com
Problems with withdraw... trying to verify my account send them 4 different documents and they just declining it without any reason. All the documents have all requirements what they need to approve my account but probably they just don't want to pay my winnings.

tshireletso
22 October 2022
Comment from uk.trustpilot.com
i am very dissapointed with betway i have made a withdrawal with Nedbank send imali on the 20th of september then after some days i decided to call nedbank to reverse the money back to betway account because the ATM i used did not have cardless withdrawal option but even today the money has not reflected on my betway account i have contacted them on facebook and telephonically i get different responses.

Steph
22 October 2022
Comment from uk.trustpilot.com
Staaay farrr Away from this site . They stole money from my bank account just over 500 dollars . Finnally 2 months later the banking team says that they didnt take anything from my account and theres nothing that links them from taking anything Which all my deposits have showed the same thing when I put money on here . Deleted my account wont ever recommend this scam site to anyone !

matt jakob
21 October 2022
Comment from uk.trustpilot.com
You may be stopped from withdrawing your money if unusual activity has been spotted in your account however, a gambling business should not hold on to your money unnecessarily. This is why I hired cyber expert mattjakob78 from twitter who retrieved my funds and regain access to the account.All gambling businesses should make sure that their terms and conditions are clearly set out online or in the physical premises such as a betting shop.

Sridhar
21 October 2022
Comment from uk.trustpilot.com
Betway site not opening from two days onwards any issue is there.. in india it is not working some news coming ..i dont have any withdrawl issues one of the best site..please solve the any issue

Eric Cass
21 October 2022
Comment from uk.trustpilot.com
Been waiting over 2 weeks for my withdrawal to be paid out. This company is impossible to get a holdof. I just want an answer! Live chat never works when asked to speak to an agent. Utterly disappointed for even using this site. Betway you can do better.

Oliver Kiraly
21 October 2022
Comment from uk.trustpilot.com
Update: I had a long fight with betway (2week) to fight for my money. The account review and the withdrawal procedure is mutch longer than usual but finaly today my money is arived ( the withdrawal started at 8. October) My account is not locked anymore so I think that mean the review success was.I modifiyed my review what I wrote here becouse now its looks everything fine and good.Thank you the help and Im happy to finaly I get what I want (my account back and my money)Thank youHTXScout88

john
21 October 2022
Comment from uk.trustpilot.com
I made the mistake of depositing again on this site and what a mistake it was. Firstly my deposit was taken from my bank account but took 5 days to appear in my Betway account. Then I made a withdrawal on the 29th of September 2022 and as I write this review I am still waiting for my money and have no idea what is happening because the customer services on this site are diabolical. This site treats it's customers with contempt and makes almost no effort to help when the issue is quite clearly there mistake. A terrible company that runs a site not fit for purpose. YOU HAVE BEEN WARNED.

Gaming with sorry bhai
20 October 2022
Comment from uk.trustpilot.com
I have withdrawal my account 15000 at 4/10/2022.till date they not provide my amount in my account. And not confirmed it .and hi self excluded my account.very bad app and customer service.

VIPAN SONI
20 October 2022
Comment from uk.trustpilot.com
Looks like betway is banned in India but there is no news or advance notice. Website suddendly stopped working by major internet providers in India. Shame on Govt as well as on website for dumping individual hard earned money

sampann coaching classess
20 October 2022
Comment from uk.trustpilot.com
Such a worst Exchange ... Website ...I have done request for 1000 withdraw ..17 September 2022But still didn't receive my withdraw ...Now they removed my withdraw history ...Bad experience with this ..Don't waste your money

Bhushan Bagul
20 October 2022
Comment from uk.trustpilot.com
It's been four days the website is opening, every time it says to check internetEverything is working very well, from my side.. This is not expected from multinational web... How do u expect to from customers to believe you? And after reading all the reviews I m thinking how I suppose to trust betway that it ll give us our money through withdrawal.. Indian player..

Reds
20 October 2022
Comment from uk.trustpilot.com
Hi Betway, This is a honest review, I placed a withdrawal on 17 oct and i received the amount today and it took one day for process and two days for bank transfer, I admit I was very worried initially after reading the reviews here and some YouTube videos that the withdrawal is taking a lot of time and some haven't been paid, but mine has been paid and i wish those all who got paid also post their reviews, I also hope that the betway sort out the other issues and especially the app is not opening properly and also in web and it is getting stuck frequently, with the world Cup already started I hope they smooth out the experience as it was earlier,

De-Gaulle Zayaa
19 October 2022
Comment from uk.trustpilot.com
This company is fraudulent one that do not even deserve my one star. It should be a negative if I had my choice. They basically have no money and once you bet with them or decids to withdraw your money, it becomes a headache Because it's a fraudulent company and they don't have money, they rely on subsequent betting to be able to pay you. Sometimes you don't get it back at all according to some people I spoke with. Am still to know when am getting back my 130 dollars. It's been on processing for the past decade. It maybe that, if people loose interest in them like I did, and won't bet, they have no money for paying customers

Muhammad Touseef
19 October 2022
Comment from uk.trustpilot.com
I want to deposit from my Skrill Account. But here is only one deposit option (Card Deposit).Please help me with the deposit. I attached the screenshot and send email many time to Betway Support Center. (aa Reference Number:0003555002217)I also explained this problem many times with your agents. But I'm still facing the same problem from the last 2 months.I am contacting to Betway Agents and support center from August 2022 but still waiting to solve my problem. I also send screenshot to support center.In my opinion Betway Support is the most useless help center in the world.Please activate my other deposit options.Thanks. RegardsMuhammad Touseef

Socoton
19 October 2022
Comment from uk.trustpilot.com
"Prize wheel: you didn't win this time".No I didn't. And the time before neither. Nor the time before. And the time before. And so on and so on. Absolutely fixed game.

Tamang
19 October 2022
Comment from uk.trustpilot.com
I would have rated 0 star, Its been more then 30 days I haven't got my money yet. It looks like you loose they take your money when you win they don't pay back as per policy it takes 7 days....it took more then 30 days they exclude your account too so that you cant reach them...biggest scam... don't get trap in their promotion trap...such a shame poor service.. I want my money ASAP

Mr Tom McGee
19 October 2022
Comment from uk.trustpilot.com
9 days and still not paid out my winnings, now they have completely blocked access to I cant even see if they are going to process it,Still cant get a straight answer about if they will pay out my 17,000!Very very quick to accept deposits and losing bets but dont pay out winnings!!!!Very very poor customer service!They dodge the question about paying out!!Shocking, stay well clear

Gavin Hickmott
19 October 2022
Comment from uk.trustpilot.com
Will not pay out my winnings due to a discrepancy on my PayPal account. The very same account I deposited from with no problems. Being ignored by customer service despite numerous emails. When I asked for my money via live chat my account was self excluded for 6 months! Absolutely unprofessional and I am being treated with contempt.

NIXON GEORGE
18 October 2022
Comment from uk.trustpilot.com
I am writing this review a month after declined deposit.My money debited from my account on 19th sep.On the very next day I informed them via mail and through chat assistance. Now 30 days passed off,A total of 8 statement ( as per their request) shared and connect with chat assistance several time.Everytime same response, escalated waiting for feedback......no changes on the 30th day too.Then its time to woke up and realise its no longer trustable. We can believe if the excuse of feedback upto 15 days of deposit but after 30 days no hope.If they really have intention to resolve I dont have to come here or write this review here.Take ut as just an advise becareful....I am doing everything to make people aware of recent betway experience and hold them from making deposits.

Nisheeth Gaur
18 October 2022
Comment from uk.trustpilot.com
Hello sir this is Nisheeth gaur my player id is Nishu_lara. I have tried to deposit 5000 rs from my credit card on 11 october it is showing on transaction history but not reflecting in gaming account still money debited from credit card. I also deposit 20000 rs from my credit card on 17 october this is not showing on trasaction history and amount debited from my card. I have already mailed on betway customer care but they are not responding. poor customer care service and this is torture. if i loose bet it does not matter but these deposit problems should not happen if this continue i will uninstall betway

Susan Henderson
18 October 2022
Comment from uk.trustpilot.com
I can't fault this betting site . I actually won a big amount and was in my account in 24hours. After reading the reviews I thought I better put my positive experience on as I can only say good things .

customer
18 October 2022
Comment from uk.trustpilot.com
Trying to make a small withdrawal. They are saying my card wont accept the money, hard to believe. Told me to change it to bank transfer I did it took more money out nothing received. Then they said I need to deposit more to access missing funds. At this point Im asking what is going on, they then denied saying it even though its clearly visible in the chat. They wont speak to you. Then they tried to blame my bank even though it says unpaid in my Betway account. Behaving like thieves, Im a profitable gambler and wonder if thats the problem.

Allan buchan
18 October 2022
Comment from uk.trustpilot.com
LOOKING TO OPEN A NEW ACCOUNT... WARNING WARNING WARNING Dear people looking to open a Betway account. Don't you will lose they not only don't pay, in my case they are keeping money which I deposited. I've been through their full complaints process, then through all adr. Resolution company. No one can help. Why? Simple in UK there is no betting ombudsman so how are betway getting away with this its a very simple but extremely affective SCAM!. All they have done is said we tried multiple times to send your money it keeps being returned.When I complained. There is no dispute we tried to send the money and that covers them cash in the bag no resolution as there is no dispute, Betway keeps the money. A truly shocking scam stick to the big firms they do pay. This is genuine my username was Albee3.

Nature Lover
18 October 2022
Comment from uk.trustpilot.com
hii betway i did my withdrawal on 19 sept and status changed to paid on 3rd oct but till now o hv not received a single amount....plsss solve the issue

vinod tiwari
18 October 2022
Comment from uk.trustpilot.com
I deposit 5000 and win 1600 total 6600 withdrawal request in 14 October , process complete 15 october but amount not come in my account ,4 days

polly
17 October 2022
Comment from uk.trustpilot.com
been trying to reopen my account since may, every time they will not give you a day when they will call, and you can not call them. they always say they will call but don't and this is for account reopening can you imagine if you had issue with payments, terrible

russ schofield
17 October 2022
Comment from uk.trustpilot.com
After a problem with withdraw method and waiting 8 days I managed to change my withdraw method via trustly deposited 5 withdrew 5 and managed to get both payments a few hours later. I know it's a hassle but anyone waiting for a payment change your withdraw method to another card or a bank transfer app and it should go through. Why the people at betway cant inform people of this i dont know

Sreenivasa Muniyappa
17 October 2022
Comment from uk.trustpilot.com
They Self excluded my accountWhen I enquired about my withdrawal not paid yet, Their live chat asked the reason "why is it required" what ever reason you say..they will just close youraccount, they just needs a reasonWhen I have all rights to ask my own funds, whats the point in asking!!!This betway is completely fraud and scamThey don't have intention to payback my funds...i m following my amount 13750 rs till 1year..till not returned my amount to my account..

NIXON GEORGE
17 October 2022
Comment from uk.trustpilot.com
On 30th day...After sharing 8 statements,My deposit was on 19th sep.From the very next day I notified them and shared statement for the first time.After that whenever I tried to contact them,always asking for statement.Now a toatal of 8 times statement shared with them.But the fact is no refund from their part.Now i do not believe they have any intention to resolve it.I am providing my mail id anyone who suffer same issue or please do connect with me.nixoncn10 gmail.com

Francesca
16 October 2022
Comment from uk.trustpilot.com
Following my review here, betway got in touch with me. They were completely useless, I still can't access my own money because their system hasn't paid it and they're just telling me to do the withdrawal again and are nkw ignoring me. I can't do the withdrawal again because the money hasn't gone to my bank account but also hasn't gone back to my betway account. They're basically just stealing from customers and then ignoring them.

Khaleel Shamkhede
16 October 2022
Comment from uk.trustpilot.com
I deposited Rs. 1394 through netbanking on 15th October and the transaction was shown as successful on my banks page.After redirecting to Betway, they didnt even log the transaction attempt and the money was not added to my betway account but debited from my bank account. My efforts to get to their customer service are futile. As an Indian customer, it takes at least 2.5 hours to reach a human executive - who copy pastes responses. In this case I was asked to send a copy of my bank statement as proof to an email id which replies that it is not being actively monitored! I did so and the statement clearly shows the transaction and the reference ID yet Betway still hasn't credited the money into my account. Very poor from Betway.

Lee Bonham
14 October 2022
Comment from uk.trustpilot.com
Avoid this company like the plague DO NOT USE...they owe me a 50 bonus snd 200 free spins...it took 2 months to get through yo live chat...then they hide under the responsible gambling banner...The pacd is a holy holy disgrace....DO NOT UNDER ANY CIRCUMSTANCES OPEN SN ACCOUNT...

Gaurav Negi
14 October 2022
Comment from uk.trustpilot.com
This app is ridiculous yesterday i made a deposit and the amount got deducted from my bank account but not credited to the game Account today i also made the deposit again the same problem when i try to contact them via live chat they disconnect me everytime

Mr Hristo Stoilov
14 October 2022
Comment from uk.trustpilot.com
I make deposit of 100 pounds the money go out from my bank account, but they never updated my current balance!!!no customer support what so ever!!I dispute this transaction with my bank and you make yourself a favour and never make registration with BETWAY !!!!!

Sanjai Daran
13 October 2022
Comment from uk.trustpilot.com
There was a bit problem with withdrawal. But now a days withdrawal coming very quick. Me and my friends never had other issues till now. Thanks again betway

to. sundar sundar
13 October 2022
Comment from uk.trustpilot.com
I am giving four stars, as my last withdrawals been received of late, again the same problem occurs,i don't know why the betway team is taking so much time for withdrawals, even though they made the withdrawal minimum amount to 5000 rs.followong withdrawls are pending and it should be settled as soon as possible.1.2666877032.2665715893.2664655414.266346726

test example
13 October 2022
Comment from uk.trustpilot.com
it was nice at the beginning, when you deposit they don't tell you you need to upload your documents, ok you do. but when you continue earn somee cash, they request more information like document where you live (service bill where you location is), later also request you to send more info like where you work, what is the name of the company, how much you earn, photos with evidence... no way... I decide not to continue with this scam casino online...Be careful with this trash casino.

Mr Tom McGee
13 October 2022
Comment from uk.trustpilot.com
Wont let me withdraw,Had a large winning bet last weekend and have tried to withdraw, have been told checks need to be made but they wont reply to emails or let me speak to a manager on the phone, the worst customer experience of all the betting apps!

Kerri Bright
13 October 2022
Comment from uk.trustpilot.com
Wouldn't even give 1 star to be honest. Very quick to take deposits but apparently they are unable to process withdrawals to the same method. I'm currently on day 13 of waiting for my withdrawal. Have spoken to someone on Facebook messenger and was told that if I changed the method (to the same method of withdrawal) I'd receive it within a couple of days yet I'm still waiting! I just want my money so I can close my account!

Jonny m
13 October 2022
Comment from uk.trustpilot.com
Wow look at these complaints still coming from people,for same problems I had,why are my complaints deleted to?and others,surly people won't deposit with these guys again

NIXON GEORGE
12 October 2022
Comment from uk.trustpilot.com
After 24 th day .....7th time of sharing statementGuys I am here after 24 days of deposit declined.When i contact them always ask for the statement and I provided it each time including today.But not yet any retrieval of deposit happened.They mocking us and make us more frustated by asking statement again and again.The other general excuse I heard here is 'waiting for the feedback from the team'. Today also i got same response.It was on 24th day and they were still waiting for feedback shows no intention to resolve.I am using betway for 3 years and enjoyed a good service upto august.Later that it become crap and testing our patience.

Sandeep
12 October 2022
Comment from uk.trustpilot.com
Ist been more than 36 days still haven't received my withdrawal amount 15500.Tried to connect on live chat but after waiting for 1hrs got connected but instantly chat got closed saying that am inactive.This is very much ridiculous fraud company.

Dreams Maker
12 October 2022
Comment from uk.trustpilot.com
Betway can get money from you. When you win and withdrawal first time it will become easy.but when next time you are going to withdraw then they will show under process. But it will never credited in your account. They will suck your whole money. Its a legal fraud.

russ schofield
12 October 2022
Comment from uk.trustpilot.com
Forget the one star zero stars. Made a withdrawel sunday and on wednesday recieved a email saying that it hasnt gone through yet my deposits went through no problem. They said they have put money back in account and to change withdraw method. Has you can guess there is no money in my account. No money in my bank. So where it is I dont know. Will be taking legal action and closing my account I suggest everyone does the same. Scam site

c a
11 October 2022
Comment from uk.trustpilot.com
Deposit of 100 taken twice from my account. Tried to resolve over live chat but they closed my account when I simply explained that taking a deposit twice had caused me a problem with a payment elsewhere. Since then another withdrawal of 23.50 and this 100 have not been returned to me. All subsequent contact attempts by email have been ignored.

Daniel Kapitanov
11 October 2022
Comment from uk.trustpilot.com
One of the worst betting sites. The live casino crashes constantly and provides an error message from their side which causes you to lose your money all the time. When I tried opening a ticket with the support, they tried to blame it on me even though I provided screenshots with the error message that comes from their side. I escalated this problem, saying that they should check their logs and integration with the 3rd party live casino providers. They "agreed" to look into it and never replied back.

fraser galbraith
11 October 2022
Comment from uk.trustpilot.com
Got to be one of the worst bookies.Restricted after a total of 8 bets which were all pretty low stakes.Also takes multiple days just to withdraw money to debit card most other bookies ive tried have been literally instant, Dont waste your time making an account.AVOID!

Mohan Singh
11 October 2022
Comment from uk.trustpilot.com
Litterly i am tired of emailing, or live chat process. It's been 3 days since my withdraw and after seeing these massege, i am not sure that these guys want to give us or not.I lost a lot money here and suggest you do not play or download.They don't have even customer support things in the website or office mail id who can help you for any issue while playing the games.
Karthik
23 October 2022
Comment from uk.trustpilot.com
Hi Betway team,why all of a sudden u increased withdrawl limit to 5000 INR , see this is very bad , people like me who bet vey less like 500 to 600 INR , they never gonna withdraw since limit is huge , please help me in withdrawing my 1400 INR .username : kkalluI will definitely give 5 star rating , if u assist me on this.Thanks.
Hi Betway team,why all of a sudden u increased withdrawl limit to 5000 INR , see this is very bad , people like me who bet vey less like 500 to 600 INR , they never gonna withdraw since limit is huge , please help me in withdrawing my 1400 INR .username : kkalluI will definitely give 5 star rating , if u assist me on this.Thanks.