Betfred PLAYER REVIEWS(4287)
Rockape
11 September 2024
Comment from uk.trustpilot.com
I've found this site to be the best one to navigate. Also when I withdraw very quick payout
Miss Gemini
11 September 2024
Comment from uk.trustpilot.com
Absolutely awful site. Steer clear. Happy for me to spend over £500 which was lost and then closed my account. Upon asking for a reason, they stated they did not have to give me a reason, disgusting !!
Marshall
11 September 2024
Comment from uk.trustpilot.com
Easiest out of all sites To navigate, good design and all in all good gameplay
Consumer
11 September 2024
Comment from uk.trustpilot.com
SCAMDrop dead Fred. They take your deposit, but you don’t get the free bets as advertised. Customer care is nonexistent. They just take your money and run. There are many other bookies. DO NOT USE BETFRED.
Steven Mchale
10 September 2024
Comment from uk.trustpilot.com
I think betfred is the best by far always giving the best odds on horseracing and football the likes of skybet and William hill are terrible betfred think highly of their customers and it's a brilliant betting site keep up the good work betfred
Ali
10 September 2024
Comment from uk.trustpilot.com
I signed up and opted in to receive up to 200 free spins, I was supposed to get 50 free 20p free spins but have not received them yet
Lilian Penman
09 September 2024
Comment from uk.trustpilot.com
Let me sign up no problem, let me deposit no problem, let me lose money no problem, give me my welcome bonuses, PROBLEM. Need 22 documents, bra size, selfies. Funnily enough didn't need 1 document to deposit and lose. total SCAM
M. H.
09 September 2024
Comment from uk.trustpilot.com
Made complaint with IBAS ref95118. This bookmaker advises 6 seconds as a grace period on their virtual races at SOUTHFORK PARK.In the past, ALL WINNING BETS were knocked back as LATE after 4 seconds with stake refunded.I bet £100 and the bet was 6 seconds AFTER THE START TIME, the bet actually lost but they did not refund the money, they said it stands, your selection lost.So, when you win, it’s money back.When your selections do not win, they honour the bet.What dirty scum bags.PLEASE ANSWER TO THE EMAILS SENT, IF YOU REALLY ARE CONCERNED !!! Thank you.
Mr Griffiths
08 September 2024
Comment from uk.trustpilot.com
I did a lucky 15 at haydock yesterday 7th September at a lpool branch because it stated that it was paying 4 places on all of those races.i had 3 placed horses two were 4th place and one was second place I should have received £64. and was only paid £12.because they decided after I did the bet to make one of the races to pay on 3 places only because a horse was withdrawn.the only reason I placed the bet at the time was they displayed paying 4 places.misleading to say the least.do not bet at Betfred they take your money then change the rules afterwards.
Kartel Clothing Art
08 September 2024
Comment from uk.trustpilot.com
GamStop is your friend against these casinos, the process is very simple and once you did it you can consider that you have won the jackpot !
Tim Haines
08 September 2024
Comment from uk.trustpilot.com
I opened an account with a £10 deposit. Then I can't log into it "Your account has been locked due to 3 incorrect password attempts." (No chance I did this!) "You can reset your password and recover your account by clicking here" So then try to recover account - "Enter your account email address and we'll send instructions on how to retrieve your details." BUT NO EMAIL EVER ARRIVES!!!! So went to Facebook and sent a message there - "Thank you for your message. We will answer your request as soon as possible" SIX DAYS LATER NO RESPONSE!IN SHORT - THEY'VE TAKEN MY MONEY, LOCKED ME OUT OF MY ACCOUNT FOR NO REASON AND WON'T COMMUNICATE!
dean
07 September 2024
Comment from uk.trustpilot.com
Went to eyes monsell and shakerdale rd betfred slots are absolutely terrible 300 pound in one hour awfully avoid with your life. The staff will laugh at you while playing the slots. Avoid avoid
Callum
07 September 2024
Comment from uk.trustpilot.com
Was enjoying the app at first, but realised they lie about rtp on there slots, they claim it’s 96% or higher on most of them, but went through about 250 spins without any rtp landers and got rinsed, don’t trust these gambling companies, all fraudulent 😒😒
Charlotte
06 September 2024
Comment from uk.trustpilot.com
Absolute con! Was on a betting win streak and after many of withdrawals randomly account closed down!!!! Such fraudsters, if you’re losing account stays open, if winning account is closed!
Adrian
05 September 2024
Comment from uk.trustpilot.com
I have been with Betfred for over 10 years now, used to shocking delays when it comes to withdrawals, inconsistent time frames based on various deposit methods and I believe also if you are winning!! But today takes the biscuit, earlier today I deposited via Instant bank transfer via True Layer, regularly do this with other casinos, Paddy Power, Coral, Ladrokes, Foxy etc. Withdrawals are instant which is why I deposit using this method, this morning I played won £25 withdrew and in my bank instantly like the sites mentioned above, Just now played again won £10. Withdrew and nothing in the bank, spoke to support and told by Reace it will take up to 48 HOURS to PROCESS ???? How is that INSTANT??? if you are offering True Layer INSTANT BANK PAYMENTS to take my money, Please honour what all the others mentioned do and payout INSTANTLY, or don't offer the service!!! What is more of a joke is that you did this earlier today and now it's upto 48 hours !!!! What a farce. I'll be playing elsewhere from now on. Everyone be warned !!!!
Ugur Ulas KAHRAMAN
05 September 2024
Comment from uk.trustpilot.com
Betfred let me win when I was a new customer, then it doesn't give anything!Not only today, but also for a long time!For example today, I depositted 50 GBP.Bet=20 pence1 time Free Games and Betfred gave me totally (!!!) 43 pence!!! Breaking Bad, Fishin Frenzy!Big Bass like them!Also, it says that when we bet 10 GBP a day, it gives up to 50, 100 Free Games. When I was a new member, I saw more than 20 Games. And then, now, max 10 Free Games!!! And it gives max 50, 50 pence!!!I wrote many time to the Customer Service about this issue, especially some games, every time the same answer! Nothing!Money and time are going into space!I won't visit to Betfred for a long time!
MRJOHNSONUK
05 September 2024
Comment from uk.trustpilot.com
Keep away from this site it's full of cockroaches . Not once I have one . Someone get the lawsuits on these scumbags.
M. H.
03 September 2024
Comment from uk.trustpilot.com
Criminal double standards with regard to SOUTHFORK PARK “fiddled” VIRTUAL RACES in their shops.A bet placed 3 to 4 seconds after the off time is a late bet. If the selection wins - ITS 100% A LATE BET and they give the money back, THANKS !A bet placed up to 6 seconds (a new one, told today !) after the off time then no money back ESPECIALLY IF THE SELECTIONS LOSE !I’m CONFUSED !!!???If you win - it’s money returned for being late and if you lose - the bet stands.So, you won’t payout for a win and you won’t refund if it loses.Customer service gave conflicting answer. Yes, it’s late you can get a refund. No it’s not late, you lose.WHAT A SCUMMY LOW WAY TO CONDUCT YOURSELF. OBVIOUSLY EXPLAINS WHY YOU HAVE THE BILLIONS OF PROFITS - OBTAINED BY CHEATING AND STEALING.
Zak
31 August 2024
Comment from uk.trustpilot.com
Absolute joke!!! I’ve made 5 deposits and spent hours playing and done well over 1000 spins and not 1 scatter, terrible rtp im honestly shocked at how ridiculous this is, I’ve played on many betting sites and the closest I’ve experienced to this bad of a betting wesbite is the scam betting websites, I understand that betting isn’t always on your side however I’ve never experienced this on any other betting website and the customer service is appalling , after leaving a bad review to the customer service they said they are closing my account.I’m genuinely lost for words
Daniel
31 August 2024
Comment from uk.trustpilot.com
Stay away !!The worst site Offer a fraction of bets compared to other sites . Customer service is diabolical Waste of time and money Withdrawal time is different every time There’s no structure
bleddyn pullen
29 August 2024
Comment from uk.trustpilot.com
Read their terms and conditions very carefully, signed up for the £50 after a £10 bet but because I signed up to a casino promotion that was void. I received an in game message saying I qualified for 200 free spins for spending £10 on slots waited over the 48 hours and i didn't get them. I deposited another £10 to play poker but that didn't count toward a poker deposit. I managed to craw some funds back from poker and free daily spins (after meeting their requirements). Over £50 dumped into slots and the returns are basically non existent, you'll be very lucky to win anything on a slots mini game so I suggest cashing out after your first big win (the one to reel you in). Customer service is 20 - 30 minutes talking with an AI asking if you're still there. I won't be depositing any more money with this company!
Helen Goode
29 August 2024
Comment from uk.trustpilot.com
Would give 0 stars. Used husbands card for a deposit. Next thing they close the account and refuse to refund it due to fraud. I’ve been calm throughout even though customer service is rude. And refuse to give winnings or deposits back. Effectively scum and stealing money. Currently pursuing other gambling commission routes as they are useless at comms they don’t care. Can’t just steal money and spout terms and lie to me. They will be getting fined for what they have done if I don’t hear back soon very simple.Worst I’ve ever come across.
Gavin Moss
28 August 2024
Comment from uk.trustpilot.com
Football bets are worst site ever no boost over ever had no accumulator insurance and cash outs a joke who hell does best with them ladbrokes opposite
thatboy “Thatboyoli” oli
28 August 2024
Comment from uk.trustpilot.com
They closed my account not allowing me to access my free bet balance I have now had to take it up with the bank. Additionally the customer service was rude and unprofessional Avoid Betfred.
Steve
28 August 2024
Comment from uk.trustpilot.com
Honestly in my opinion Betfred is one of the better sites you can choose.Get verified set a sensible limit and have some fun.Good customer services and by far the best live casino offerings in my opinion.I know people get upset when then loose but if your lucky enough to win they always pay out , if its a big win then theres a slight delay but you'll get your winnings .Ive played a few sites but always come back to them. The only negative is their live chat is a bit slow sometimes. But telephone support is reasonable & there a friendly lot who will try their best to help .
Mark Walton
28 August 2024
Comment from uk.trustpilot.com
Absolutely shocking casino 9 hours of spinning on bonanza megaways over 8 deposits on small stakes and not a single bonus on the game please avoid at all costs they are crooks. Rtp is terrible all you ever get is GO rolling in on the reels and when you see an L it hardly ever gives you another win to cascade the D down and even when it does it never ever comes.AVOID
mike A
27 August 2024
Comment from uk.trustpilot.com
Be sure to read their T&C on promotional bets VERY carefully. They have a million loopholes to avoid honouring them. Also don;t expect any help from their confrontational customer service people who would be too poorly trained to work at McDonalds. Can't wait for the cut and pasted faux apology sugesting i email them. Let's see if they read this far enough to NOT do that.
Christopher
27 August 2024
Comment from uk.trustpilot.com
Good site, quick withdrawals, great selection of games and betting options
kennedy beddowes
26 August 2024
Comment from uk.trustpilot.com
They offer a promotion then when it's their turn to honour after I had deposited money put many bets on. Send you an email asking for age verification and 3 months of bank statements and picture of passport. These are all highly sensitive personal information yet wasn't required when you deposit and place bets. Closed account immediately will never use them again. Bet365 are way better and trust their customers. They need to make that information clearer rather than in small t&Cs small print. The promotion should say 50 quid in free bets only after we have seen your bank account and passport and then see how many people sign up.
Ivor Dowell
26 August 2024
Comment from uk.trustpilot.com
Some good offers but generally prices are shorter than Bet365 and best odds guarantees are restricted.
Darrell Carey
25 August 2024
Comment from uk.trustpilot.com
Absolute joke of a site they don’t know what there doing…one person tells you one thing while a different team are saying another
Shaun weir
25 August 2024
Comment from uk.trustpilot.com
Not too impressed with this site recently atall i think its time for me to take a break from the slots constantly taking my money!
Nick Crusival
25 August 2024
Comment from uk.trustpilot.com
So I signed up and avoided the welcome bonuses as always, deposited 1000gbp, played 1gbp spins.I finished up 800gbp down and withdrew my last 200gbp.The reason I've titled this 'TeaseFred' is because its almost impossible to hit a feature on this website. It just gives 2x scatters 99% of the time, to the point where I was muting my games and looking away from my monitor everytime I saw 2x scatter or feature symbols just because of how infuriating it was to be teased so often.And if you do finally get into a feature, you'd better start deciding how you're going to spend the 7x you'll win from it.I hit 3 features during my 1000 spins, the highest paid 24x.These are on medium volatility games by the way so I can imagine how rare it is to get a normal win on any pragmatic or hacksaw games through this website.And before TeaseFred respond to this talking about RTP and how the independant games set them, YOU CHOOSE THE GAMES THAT ARE AT YOUR CASINO.They use a 3rd party customer support system where the agents have no real access to the backend so even if you contact support with an issue, it won't get resolved and instead they'll pass it along to the actual engineers at TeaseFred so be worked on, will take 3-5 business days before you receive a response.This is the 16th casino I've tested with a 1000gbp deposit, and so far TeaseFred has been the worst.
Charles
25 August 2024
Comment from uk.trustpilot.com
The reason i came to youself is because you give triple odds for 1 winner
Margaret Brown
25 August 2024
Comment from uk.trustpilot.com
You are not very responsive to questions I did ask to change my deposit amount but you were hell bent on telling me can’t do it till about 8pm tonight
Bill
25 August 2024
Comment from uk.trustpilot.com
When I deposited £100 I didn’t have to prove who I was , I’m not putting passport details etc on line, so I’ve deleted app
Mr Steven Flynn
25 August 2024
Comment from uk.trustpilot.com
Only been with Betfred short time but it seems easy and efficent to use and hopefully see many winning bets 😂👍
Timothy Gray
24 August 2024
Comment from uk.trustpilot.com
they said I had a welcome offer so I bet and now they wont pay it because my partner had a account in the past, I had not idea they did so be careful before you join.
Darrell Sturmey
24 August 2024
Comment from uk.trustpilot.com
In 2023 I was barred from visiting the Betfred Ringwood Branch by Jake who hated me because I won with most of my bets which compromised his targets. I am suffering from PTSD/PTED so Betfred/Jake has breached the Equalities Act 2010 and cannot be trusted. I am a valued Betfred Customer so Jake should be sacked for bringing Betfred into serious disrepute.
Jacqueline
24 August 2024
Comment from uk.trustpilot.com
II am really enjoying my time on Betfred day I enjoy my time with my feet up .staff are very helpful. I did win 500 today could you check for me please. Want to get back in again thank you
Rebekah
24 August 2024
Comment from uk.trustpilot.com
Signed up and was a promotion for new customers 100free spins when they spend and deposit 10pound did this to then say I hadn't qualified because someone from the same address has used my address before so thinking previous tenant. Joke
Susan Davies
24 August 2024
Comment from uk.trustpilot.com
I tried to place £10 to get £50 free pet lm a new customer,l needed to do the validation to set up account.sent pictures of drivers license both sides picture of myself with it in all l had sent five pictures of letters with my address on and none was aloud ,so lve given up .l like racing and bingo so to me l don’t have paper bills so it was hard to pick one never mind lve given up trying lm just using my balance to play bingo then l will delete account.
Brian Jackson
24 August 2024
Comment from uk.trustpilot.com
Failed to load at one minute to off..site often crashed or moved page to other sports causing many problems with taking prices ar crucial times
Davnik
24 August 2024
Comment from uk.trustpilot.com
You will lose ultimately with all casino slots. However at least you win occasionally - not so with Betfred which seems to be one of those casinos (there are others) where you never win. Since joining a few weeks ago and having thousands of spins I think I have managed one withdrawal. Occasionally get into a few quid profit but nothing worthwhile then it’s always loss after loss until the pot is bare. The slots appear to be rigged more than most. Don't know how such casinos keep their clients because here is one who has had enough.
Gum Bubble
23 August 2024
Comment from uk.trustpilot.com
Ive given betfred a three because I know they are trustworth of paying out withdrawals I would give them more but unfortunatley they dont seem to have any slots from the playandgo provider.. "mostly my favourite (book of dead) there are other book games but unlike book of dead you cannot set the lines to 1 with a 2p stake and hope that you get a bonus.. lol :)...
mick guy
22 August 2024
Comment from uk.trustpilot.com
Load of crap £50 in free bets didn’t happen took my money placed bet then changed goalposts won’t use Betfred ever again
Wayne Thompson
22 August 2024
Comment from uk.trustpilot.com
This company can improve by closing completely. Scum bags just like every other casino take take take and zero give. Using safer gambling as an excuse to reduce payouts. Scum bags the lot of them.
Peetee Cee
22 August 2024
Comment from uk.trustpilot.com
First off, my rating; in the absence of any more sensible metric, my 5 star rating is based on the sign up process, the bonuses offered, ease of securing the bonuses, the customer experience and my initial dealings with their CS agents and is offered as a comparison to other bookmakers. The Sign Up Process: This was very simple and easy to complete. The only thing to bear in mind is that if you wish to avail yourself of their pretty generous introductory offers, you MUST use the code associated with said offer. That aside, the information they request is not exhaustive and you can be up and running very swiftly. Betfred SIgn Up Bonus: Again, a simple but decent welcome package which is currently 3 x £10.00 sports bets and 2 x £10.00 accumulator bets. These are credited after your first sports bet is settled, which must be no less than £10.00 in value, meaning your initial deposit must be at least £10.00 too. Once said bet is settled, there ia a 10 hour hiatus, after which the free bets appear when you click on your account balance. To use them, simply add a bet to your betslip and select the free bet portion you wish to use. Nice and simple again and I had no issues whatsoever securing the promised bonuses. On top of the free bet balance, I also received 8 free 10p spins on one of their slots, which were not mentioned in the bonus preamble and came as a pleasant surprise. Over-delivering is rare amongst the bookmaking fraternity, IMHO! The Betting Experience: the customer dashboard is clear and pretty well laid out. I haven't spent sufficient time to say if, or to what extent the GUI is customisable, but for my purposes, it probably requires little further configuration. It's a relatively standard format that most punters should find to be pretty familiar and locating markets and navigating the site seems simple enough. I played for around an hour in total and there was nothing I came across to give me pause for thought, though it should be noted that I am a sports bettor only and seldom play slots or online table / casino games, save for when comped free spins or credits. As such, I can only comment on their fixed sports betting and Tote products.Customer Service Engagement: Just click help and either read through the searchable Help Topics, or click 'Chat' for their live chat support service. Initial steps are AI driven, but once I had answered a few security-related questions, I was connected very swiftly to an agent who addressed my query speedily and politely.My Rating: Based on the constraints of my limited interaction to date and compared to other web-based bookmaking operations, I could find no fault, indeed the sign up and initial gaming experience was as good as any I've come across and far better than some well known operators. In so much, I have no problem recommending Betfred to my peers.Summary: Betfred seem to do exactly what they say they will. In my opinion, this is not always the case and so credit where it is due, I'd rate Betfred in the top tier at this point. I may provide further info once I become more familiar with the site and how it is operated, but to date Betfred have offered what 99% of punters look for; a fair and stress-free gaming experience, with decent rewards and ad hoc offers across a variety of markets for anyone using the site regularly.
Mr andrew smith
22 August 2024
Comment from uk.trustpilot.com
although I did not win any money in the long run.the games were really good. I did withdraw very easily and the winnings were paid quickly.odds on football and racing are goodnice to see that a few companies do survive without a big sell out.good luck to bet Fred and all you punters.I recommend


Dorin Turcanu
11 September 2024
Comment from uk.trustpilot.com
Poor app,not working properly, loads of bugs, poor bonuses , poor odds comparing to other betting platforms. Same rubish as Ladbrokes no wonder their apps look similar.
Poor app,not working properly, loads of bugs, poor bonuses , poor odds comparing to other betting platforms. Same rubish as Ladbrokes no wonder their apps look similar.