Betfred PLAYER REVIEWS(4287)
Alish nixon
01 December 2024
Comment from uk.trustpilot.com
Genuinely great casino . Only problem is I was playing cash cube trio bonus. 2 if the 3 features hit in giving me a win of £20 once the feature ended it said that winnings can't be added to my account balance and to co tsct customer support which iv been trying to do for over 2 hours now . All I wish to know is when will my 20 show in my balance ! Will I be compensated for the inconvenience as now half of your games are u der maintaince!!!!!
Hugh
01 December 2024
Comment from uk.trustpilot.com
I just registered a few weeks ago as a new customer.You cover all the sport I like, my only problem is finding where my free bets are!I had a £10 bet yesterday and was supposed to receive free bets but I cannot find them on my account?
Milan Bango
01 December 2024
Comment from uk.trustpilot.com
So after my last review, Betfred.com temporary blocked my account. I received email from Safe gambling, so now I be blocked for no reason because I shared my opinion. They didn't even reply on my review. I am happy to talk about my gambling level but blocking me just because I shared my opinion and that is that I never win anything. You block me? That is just rude.
Anthony
01 December 2024
Comment from uk.trustpilot.com
Opened 1 betting account Displaying Bonus for new customers after placing a £10 bet You will receive a welcome bonus within 10 hrs well I'm still waiting on the Bonus 18 hrs later don't look as if I will be getting it sent 1 email no response been tucked up again if you are looking for a good betting site look no further than Bet365.. because betfred are Dishonest
Stephen Jamieson
01 December 2024
Comment from uk.trustpilot.com
I, reluctantly, have an account with Betfred. I use it to have bets on the football. Every now and again I will have a go on the slots in the casino part.of the app. To anybody thinking of using Betfred, I would recommend you to avoid it. The slots do not pay out. It's borderline criminal that they do not pay out at all. I use 10p spins on various games and I tend to find that it is quite easy to spin the reels over 100 times before you are able to either win or gain any money back, this is a regular occurrence. This is very Betfred. The app is awful too, Saturday afternoon seems to be glitch day. Honestly, avoid this company at all costs.
JoP
30 November 2024
Comment from uk.trustpilot.com
Site not as user friendly as other sites. I made a mistake when I signed up so I didn’t qualify for the free spins. I explained that when I clicked through the free spins link I wrongly presumed that the code would be pre-filled but it didn’t, so for this reason, I didn’t qualify. Felt this was unfair and not a very positive experience for a new joiner. Disappointed with the general customer service, person I spoke to on the chat was quite abrupt, which gave me the impression that he couldn’t care whether I stayed or left. Due to this I closed my account immediately. Very negative experience overall.
Rui
30 November 2024
Comment from uk.trustpilot.com
the worst customer services ever . They do not know anything rude people , useless !!!!!!! stay way!!
CG
30 November 2024
Comment from uk.trustpilot.com
You never gave me my welcome bonus free spins. Claimed I needed to verify my identity with scanned documents, yet you happily took my deposit without that first.
Ugur Ulas KAHRAMAN
29 November 2024
Comment from uk.trustpilot.com
Today, I tried Big Bass Games at this casino last time!Terrible!!!! I decided to close Betfred Account and I'll tell this very bad experience to all my friends who bet online!!! The remaining 4 pence in my Betfred Account will be a gift to Betfred!But I couldn't find Account Closing Option at website!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Sophina
29 November 2024
Comment from uk.trustpilot.com
I hadn’t made a deposit, I won £5 from a free promotion, withdrew within 2 hours. I later deposited £10 and while playing was rewarded over 30 free spins with no wagering requirements. It’s a very rewarding online casino and I’m very happy I signed up. 5 stars!
Nawazish
29 November 2024
Comment from uk.trustpilot.com
I Got very good experience and am new user win lot Thanks Betfred
Ugur Ulas KAHRAMAN
28 November 2024
Comment from uk.trustpilot.com
TERRIBLE!ZERO STAR!I tried 3 big Bass Games: Bonanza, Vegas and Hold & Spinner62 GBP has gone in 5 minutes!1 time Free Spin (ofcourse there is no extra free spin!!!!) and only PEANUT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!SCOTT, don't reply my message!!!!!!!!!!!!!!!I don't want to see your same answer!!!!!!I memorized your classic answers!!!!!Trustpilot, could you please add a ZERO Option? Many people want to give Zero Star. Also I want to give ZERO Star!
dave
28 November 2024
Comment from uk.trustpilot.com
Absolute jokers give you free loosing spins when you join then dead spins. should be called deadhead. don't play this site just look for nearest drain to put your money down you won't win here 💩
Wendy Crapper
27 November 2024
Comment from uk.trustpilot.com
there not constantly bugging you about your account games are easy to find and play i enjoy the site very much
Jamie Whitewood
27 November 2024
Comment from uk.trustpilot.com
everything was easy to set up and the navigation on the site is very good. the only thing that could be improved is the maximum withdrawal limit.
Lee
27 November 2024
Comment from uk.trustpilot.com
Your betting app is terrible very hard to use and very confusing. Needs looking at and revamping. You want to update it very quickly or you will lose a lot of customers
Ugur Ulas KAHRAMAN
26 November 2024
Comment from uk.trustpilot.com
Every time Scott writes the same answer! Therefore, I won't why the reason!!!!!!!!Everything is the same!!!!ZERO STAR!!!!----------Thank you for your Trustpilot review.The same answer: (COPY-PASTE!!!) We are sorry to hear that you are having doubts regarding the integrity of our site.Betfred prides itself on providing its customers with the fairest payouts possible. Our software is regularly checked and tested to ensure it meets gaming payout percentages.These percentages are calculated for card games, slot machine games, table games, and video poker games, and they are authenticated by a third party.We would like to assure you that all our gaming software meets very stringent regulations and is subject to rigorous external and internal audits.We hope that, upon reflection of these facts, you will continue to enjoy using Betfred gaming products and be reassured that everything is 100% fair."
Christine Orton
26 November 2024
Comment from uk.trustpilot.com
Betfred has allow me to deposit using multiple accounts with the same true layer sort code and account number despite telling them I can do this . Not a care in the world for AML or peoples welfare Raised a complaint waited 8 weeks and no respond e
Laura
26 November 2024
Comment from uk.trustpilot.com
Not enough wins, as a new player it hasn't enticed me to have BetFred as my main go to site
Chris
24 November 2024
Comment from uk.trustpilot.com
Great staff willing to go the extra very pleased with the outcome games are good and enjoy playing the lotto games especially
J Stannett
24 November 2024
Comment from uk.trustpilot.com
Great fun with Betfred i like a bet on sports and games knowing my limit knowing when to take a break Betfred gives me that and I love free bets on offer for my loyalty
Joseph
24 November 2024
Comment from uk.trustpilot.com
Can sign in straight away with n hassle the only thing is once you come out u have to enter your password every time could do with it being signed in for a bit longer so u don't have to do it.
Joan Meikle
24 November 2024
Comment from uk.trustpilot.com
Hard to understand bet builder on footballTook up the offer If you lost on a bet builder you got your £10 back.Took Tottenham to win both sides scoring and more than 5 corners each. Bet came up lost but no £10 back
Josh
24 November 2024
Comment from uk.trustpilot.com
Very good other than the fact I used my welcome bonus of spend £10 to get 200 free spins and haven’t received it yet I know it takes 48 but would’ve liked it to be a bit quicker still going to give 5 stars though
diane
24 November 2024
Comment from uk.trustpilot.com
Great signup offer got most of the football markets i’m looking for and very easy to navigate around the site…overall decent betting site would defo recommend
Callum Hogarth
24 November 2024
Comment from uk.trustpilot.com
Blackjack is absolutely rigged to death never seen a more bland scam in my life . It just gets constant 20s and 19s I’m not exaggerating. How can you get 20 about 30 times in a row I even wrote it down it will never give you a single win I’m shocked that this is even legal tbh stay well clear of Betfred
Liam
24 November 2024
Comment from uk.trustpilot.com
So exact same! Like bet365 and coral got on bonus often when joined ok wins then drop to crap wins in bonus.. but get regular and I go to hell exact same! Write a poor review and like last 2! I put 100 pound on the games over few weeks not one win over £3 and not one bonus on anything after writing poor review , they can affect your chances and do and there replies are all the same it’s random it is but they can affect YOUR chances after leaving poor review so that’s 3 sites all joined at hip! Do exactly same thing with all 3 and same exact! Results with all 3.. no coincidence only fate. I can afford to lose but a lot can’t so I honestly say stop feeding them on slots they are only in it to seriously take off you!
David hughes
23 November 2024
Comment from uk.trustpilot.com
Great so far everything seems nice all runs smooth n been getting some good wins fast withdrawals
Perry
23 November 2024
Comment from uk.trustpilot.com
I liked the wager 10 and get 200 spins but I had 100 instead and I added code SPINS to my deposit so I should of had the games section of 200 free spins aswell but for some reason the code didn’t go through when I clicked activate code thing whatever its called can I have help with that?
Noel Carroll
22 November 2024
Comment from uk.trustpilot.com
I was originally promised 200 free spins but as usual betfred, like other betting organisations done a 180 turn on a promise as I was with you over 3 years ago so you claimed that I was exempt from the offer. I'm used to companies like betfred having zero interest in customer care. The very people who pay your wages and bonuses get humiliated over a measly £10, 200 10p spins.
Milan Bango
22 November 2024
Comment from uk.trustpilot.com
Betfred.com maybe good for sport and horse betting, casino absolutely terrible games terrible. Never won nothing. Never get anything. Spend like more then 10000£ this year nothing back not one exciting win over 2000£. Terrible terrible bookies. Do not register only if you want to lose🤢🤢🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮
Liam
21 November 2024
Comment from uk.trustpilot.com
Yet again another 100 spent same game no bonus site just absolute cheat hate this site
Hannah
21 November 2024
Comment from uk.trustpilot.com
Wasn't happy that it said there were bonus 150 free spins if u join and spend £10 which I did do but did not receive free spins even though on live chat I was told they can take48 hours that was about 5 days ago still haven't received them so its not good getting people to join and not giving what is promised
Anita
21 November 2024
Comment from uk.trustpilot.com
Takes too much money without giving u a descent win to encourage you to keep playing
Yasmin
21 November 2024
Comment from uk.trustpilot.com
Loyalty rewards too few and far between.Daily free spin on a rewards reel would encourage customers to engage with the site more often.Tournaments involving set amount of spins with points table the rewards could be a set amount of free spins shared by those within set places. Simply not enough customer encouragement without deposit amounts daily.More about harvesting deposits without making player feel part of community.Run too much like a betting shop not an online hub.
Graham
21 November 2024
Comment from uk.trustpilot.com
Easy to use app and winnings quickly converted back to balance, however the site can take a while to come off from being suspended during some events, when other sites have been much quicker. So frustrating.
Dawn freelance
20 November 2024
Comment from uk.trustpilot.com
It’s great but sadly it’s hard to find a game with winning potential for me but great site
Gemma Carr
20 November 2024
Comment from uk.trustpilot.com
Easy to use. Enjoyed using Betfred. Got all the games I like, would recommend
customer
20 November 2024
Comment from uk.trustpilot.com
Totally rigged slots with nothing but dead spins zero bonuses no matter how much you play the RTP must be so low it’s unreal AVOID this crap played 200 spins on big bass Xmas extreme finally got a bonus upgraded to 15 free spins with other upgrades attached and won a WHOLE £2.56p
Andrew Fallon
20 November 2024
Comment from uk.trustpilot.com
Love all the choice of games, really like the colours and the graphics, like the way you deposit and withdraw with no fuss, just a great site with lots to offer, I would recommend to anyone
Sean Hall
20 November 2024
Comment from uk.trustpilot.com
Really don't understand why every bonus payouts are less then £20 I must of had well over 100 of then by now and not one of them even a good payouts!!! Literally just got 2 bonuses and both payed exactly £1.50 that's is absolutely terrible especially when on my last review I alps hit this same bonus win
Alex Michael
19 November 2024
Comment from uk.trustpilot.com
STAY CLEAR!!! Placed a bet and before the game had even begun they closed my account for arguing with their AI robot. So they stole the money i deposited and refuse to give it back. Thieving b******s!!!
Michael Kaila
19 November 2024
Comment from uk.trustpilot.com
THIEVES.ALLOW U REGISTER & DEPOSIT THEN BLOCK ACCOUNT LEAVING ME UNABLE WITHDRAW.CUSTOMER SRVS A JOKE,RUN BY CLOWNS AND THATS ME BEEN NICE.SENT EMAIL SO HOPE GET MY £1000 DEPOSIT BACK OR I BE BURNING THE BETFRED IN HIGH ST DOWN C××TS
Ben
19 November 2024
Comment from uk.trustpilot.com
So this is just my experience but my favourite slot of ALL TIME is BIG BASS SPLASH, now I understand you win and you lose but I have never experienced spinning 200spins on this game without a single bonus or bonus tease on ANY site I have used until today on this site, so from now on I will be done using this casino, can say it’s random but I have never experienced this on any site before and because it has happened on this I shall not be using in future.AS I STATE THIS IS MY EXPERIENCE AND WONT BE THE SAME FOR EVERYBODY!
Liam
19 November 2024
Comment from uk.trustpilot.com
Should be 0 stars for these cheaters 300 pound spent today through two games big bass fish frenzy 50 to 2 pound stake 3 bonus 10 12 13.40 that's shocking 2 scatters on most spins to. absolute cheaters will not be playing games again on this con site
Racz Angela
19 November 2024
Comment from uk.trustpilot.com
Signed up to welcome offer. Deposited some money and made a bet in order to complete the steps to claim free bets. However, once I completed the steps, I was asked to verify my account. I sent the verification team my documents as requested, including a photo of my passport, utility bill, selfie and a selfie with id document. They replied that my selfie with my passport needed amending. So I did. I sent them another image, and they have refused to verify my account for around a week, since. Clearly, avoiding to pay my sign up offer.
Carol West
19 November 2024
Comment from uk.trustpilot.com
Been using Bet fred for some time but often had proplems login in to acc. Normally got the problem sorted but just recently it seems to be a permenant problem that coinsides with a free bet win I had on a Football quiz where I got all six questions right. Not been able to get back into my acc. Come on betfred get it sorted.
James
18 November 2024
Comment from uk.trustpilot.com
Really good choice of games excellent service
Ugur Ulas KAHRAMAN
18 November 2024
Comment from uk.trustpilot.com
I wanted to try 1 more time!!!!! Everything is the same!!!!!!!!!!!Now, BETFRED ACCOUNT is going to ZERO!!!!!!!!For Clear Understanding:For example now: BLUE WIZARD after free games= 0.86 Pence!!!!! I took a screenshot as a proof!NOT 1 GBP!!!!!* The mummy book of amun ra Zero Free Games* breaking bad peanut* fishin frenzy megaways zero free games* pearls pearls pearls zero free games etc etcIf I threw my money in the trash, the same thing would happen!Betfred Account= ZEROI think Trustpilot should add a Zero Star Option!Because sometimes 1 Star is too high level!!!!ZERO STAR!


John Mason
01 December 2024
Comment from uk.trustpilot.com
Very happy with site,one of the best I've been on.Only complaint is the amount of time I get logged out,even though it's only a short time I've been inactive on site.Also i wish the free spins gambling companies offer were scrapped, 10p a spin is really a joke and so disrespectful to your customers,you know it's only pennies you give away.I know I've wasted my time with that last paragraph,but I have to say it as I've said on many occasions on other sites,but I know I'm right.John
Very happy with site,one of the best I’ve been on.Only complaint is the amount of time I get logged out,even though it’s only a short time I’ve been inactive on site.Also i wish the free spins gambling companies offer were scrapped, 10p a spin is really a joke and so disrespectful to your customers,you know it’s only pennies you give away.I know I’ve wasted my time with that last paragraph,but I have to say it as I’ve said on many occasions on other sites,but I know I’m right.John