Betfred PLAYER REVIEWS(4287)
William Youle
16 December 2024
Comment from uk.trustpilot.com
I think that the website is very difficult to use and I keep having to go back in as it cuts me of at the smallest of movements within the site. When I do try to go in again I have to change my password and it's very frustrating.
Paul
16 December 2024
Comment from uk.trustpilot.com
I think a Free bet £££ should be a Free bet... Example you have £20 of free bets you should be allowed to use that wherever however you want I agree that a free bet shouldn't be allowed to be withdrawn
Stephen Jamieson
15 December 2024
Comment from uk.trustpilot.com
Here we go again with Betfred. Each Saturday there seems to some problem with this this company and its inability to run a website properly. Some Saturdays the website goes down and doesn't allow bets to be placed on sports but they have hit a new problem this week, withdrawal of winnings. Trying to get help is absolutely hopeless. Live chat is disgraceful and Email responses are pitiful.Betfred needs to be closed down, it's absolutely shocking. How these companies are allowed to operate the way they do is scandalous. I have already written a review about this company that they want taking down so I'm sure this one will be the same. They do not like criticism. Beware of this company. Once I receive my funds then my account will be closed down. I'll return to one of the other betting companies.
Derek
14 December 2024
Comment from uk.trustpilot.com
It's a great experience with great games to choose from my favourite is fishing frenzie and the chances of winning is really good to so many thanks to betfred for these experiences
Ms Kim Summerlee
14 December 2024
Comment from uk.trustpilot.com
Spent over 100 pound and still no free spins although they say at registration you get them. Emailed and got a email back to say they had received the email and someone will get back to me in 12 hours 🤬🤬 jokthis site
the man
14 December 2024
Comment from uk.trustpilot.com
Their games are just mathematically impossible.... I have a MSc in Mathematics and their game odds literally make no sense...There is absolutely 0 chance their RTP is 95% on a particular game I've spent £1,000 on.... On 20p spins no less!If you are partial to gambling, use another provider. This one has been created by con artists to rinse you.How this website is still running is unfathomable. There is no way they've passed the audits, absolutely no chance.
Chris
13 December 2024
Comment from uk.trustpilot.com
You absolute legend,had a nice little win yesterday,thought I’d have a little flutter this morning and wow,a £20 stake on the slots brought home a £500 win,thankyou betfred for making my day,came in on the free spins from game play,thanks guys and gals
Emma Jane
13 December 2024
Comment from uk.trustpilot.com
I haven't won on this site yet on foxy bingo I won on my 1st bingo game I thought I would try bet Fred but I haven't won on Betfred yet
Paul Brannan
13 December 2024
Comment from uk.trustpilot.com
The slot games on this site are the worst I have came across from a major bookmakers. Returns are shocking, you get into the bonus game and are lucky to win 5 times your bet.Don't use this site if you like playing slot
Jo p
13 December 2024
Comment from uk.trustpilot.com
i am tegistered with gamstop yet they allowed me to open an account and blow lots of money while i was in a mental health crisis. customer service is awful. you cannot live chat you cannot phone you cannot get propper help via email as the lie and say your email you are emailing from is not the righg one. god dam disgusting the situation they behave with people with mental health issues. Avoid
Steven
12 December 2024
Comment from uk.trustpilot.com
Very clear instructions and guidance. The only thing that I think should be applied is best odds guaranteed when your betting on line. In general though very pleased with the service.
JOHN
12 December 2024
Comment from uk.trustpilot.com
Results pay out could be quicker pages hard to negotiate at times
Robert Hartman
12 December 2024
Comment from uk.trustpilot.com
Not the easiest app to navigate at first but getting used to it now and would recommend it
Colin jordan
12 December 2024
Comment from uk.trustpilot.com
Unfortunately my son of 14 joined your betfred and lost a lot of cash, please would you in the future make sure ID is more strict l will shut this account down
Fraser Ross
12 December 2024
Comment from uk.trustpilot.com
I joined with the pay £10 and get £50 back. Used £30 even though the framework they use is incredibly outdated. The betbuilder in particular is a joke as half thee players aren't in there. Went to use my remaing £20 free bet and it had gone? Was placed in a queue for the live chat, wating over 40 mins, to be told abrubptly that free bets need to used within a WEEK and its very clear! Well its not clear as I would have known and acted on that and it doesn't send outa good message under the betting responsibly banner to encourage people to use £50 in a week. Was contacted by CS for feedback and received no response. Now gone in to empty my account of the massive 66p left in it and now told the minimum withdrawel is £5. Quite incredible how bad thiss lot are compared to sky, Pp etc.
polly
11 December 2024
Comment from uk.trustpilot.com
Big fat 0. Still kept my account closed after I spent £170,on a game building for free spins. Then tried saying I wasn't self excluded on a old account,yet It was not removed and no 24 cooling of period, and aside fom that slots are the worst ever dead spin after dead spin.
Mr Michael Gaffney
11 December 2024
Comment from uk.trustpilot.com
So, I've been with Skybet for 10 years now, and it's been good in parts. It just seems now that they are skimping a wee bit on the special offers. Also, best price guaranteed is a thing of the past with them. They have always played match 6 scores to win at the footy, That's gone too. I decided to give BETFRED a wee go, right away, massive differentials on prices, offers all across the sport book. I must say I'm really pleasantly surprised. Michael Gaffney.
Richard
11 December 2024
Comment from uk.trustpilot.com
Easy to deposit and withdraw through bank transfer, easy game to play and fun bonuses.
Pierre Hervel
10 December 2024
Comment from uk.trustpilot.com
I am getting tired of having to log on every time I go to the bathroom.Why can't you do like for example SKY,WILLIAM HILLS.I log on in the morning and I DO NOT have to log on again when I come back into the room.
Dean Marsden
10 December 2024
Comment from uk.trustpilot.com
So is normally a great betting platform however I got 200 free spins and rthe game I chose to play kept freezing every two spins maybe u got 3 spins in a row before I had to close app then reload it to play again before it feoue and I had to repeat the same close it open it blah blahI spoke on live chat however never got any kind off resolution
Stuart Shepherd
09 December 2024
Comment from uk.trustpilot.com
Bookmakers are not generally positively reviewed and, I have to say from experience, understandably. However, I have punted with Betfred for years and apart from occasionally limiting my stake I have never had any issues with them and can only describe my experience of them in positive terms.
James
09 December 2024
Comment from uk.trustpilot.com
I have made a complaint to Betfred yesterday regarding an online bet in running. I placed a bet of 100 pounds on Chelsea while they were trailing Tottenham early in the second half at 10/11 win or draw.This would be return of 90 pounds plus of profit, to cover the 100 pound bet that I had placed on Chelsea to win outright pre match in case of Chelsea losing.The bet was accepted but has subsequently disappeared from my Betfred online account!I have requested for an explanation but received nothing!
customer
08 December 2024
Comment from uk.trustpilot.com
Just another scam site with horrendous one sided slots hundreds of losing spins zero bonuses 100% not worth wasting money here SHOCKINGLY BAD AVOID. I can honestly say I’ve never played a game on and off for TWO weeks hundreds of spins without a single bonus but I have here
Marcel Totorean
08 December 2024
Comment from uk.trustpilot.com
Honestly is first time when I'm playing with them.i played 60£ and got back 200 now just waiting for my redraw to enter in my account. Don't have a clue when but hopefully soon cause my card is enabled for fast payments.Currios to be honest how long will take for the money to go in my account 🤔🤔
Nick Lockett
08 December 2024
Comment from uk.trustpilot.com
As an occasional bettor, I recently saw a sports offer on the website - place a 10 pound bet and if it loses 10 pounds would be credited as a free bet. Great. I placed the bet in good faith which lost however no credit to the account was made. When I questioned this via customer services I was told that trading restrictions were placed on my account in 2021 and I was not eligible for this offer. I made the point that this was 3+ years ago and I have since forgotten -unsurprisingly. I asked if on this occasion the offer could be honored by BF as the bet was placed in good faith which was rejected. I also made the point that BF was happy to accept the bet and there was 'no opt' in to the offer which is common on other betting websites. I understand on other sites that if accounts are restricted, when players try to opt in to offers they are informed they are advised they are not eligible - clear, transparent and fair. I suggested BF should consider offering this option to players in the interests of continuous improvements. This did not appear to be acknowledged. For balance, the customer service team who dealt with my query were polite, professional and timely in their responses and this should be recognised. However, overall I don't consider BF have been fair on this occasion and feel other players need to be warned.
Foomanchu
08 December 2024
Comment from uk.trustpilot.com
Great site.Easy to navigate.Has all my favourite slots .
Maciej
08 December 2024
Comment from uk.trustpilot.com
You did ask for it ! Constant problems with bets , page doesn't even work at this point . Waste of money and time . Who cares if you giving free bets if your availability is terrible.
Keith
08 December 2024
Comment from uk.trustpilot.com
Sign up offer is really good but I was denied it as apparently someone had signed up with the phone number, which is my number so it’s very odd as I’ve never signed up there before so that was annoying
David Walsh
07 December 2024
Comment from uk.trustpilot.com
If there was a zero it would be given, cashout options not available 90 % of the time, customer service absolutely shocking. Spend your money with a reputable betting firm, not a con site
Jason
07 December 2024
Comment from uk.trustpilot.com
Pay outs on games are awful it costs you £100 to get a feature and when you get one you get less than £20 back put £100 in yesterday and never even got a feature so sticking to the horses now so not playing the games again
Josh
07 December 2024
Comment from uk.trustpilot.com
Co.plete waste of your time playing this site your better off playing mrq I spe t over £50 today alone on 10p spins trying to drop a scatter didn't even get a single scatter that's 500 spins at 10p value iv played over £400 in total over few months and iv never had a scatter pat more than what I'm putting in I dropped 5 scatters on big bass splash so 20 spins stake was £2 I had all the upgrades 2x, 2 extra spins more fisherman more fish and hooks guess what I won (0) are you taking the pi.. I have sent all my videos to gambling commission I can promise everyone that reads this stay clear of this website there a complete joke
Chris
06 December 2024
Comment from uk.trustpilot.com
Been using betfred for about a year,only play the same game on the slots,£1 a spin,main prizes,£5 to £2000,I’ve had the £100 a good few times,even had £500 during the summer,so it can be done,just need the 2 grand before Xmas lol,payouts always in account within 24 hours,off course there is dead spins and times when you get nothing but that’s gambling so overall will continue to use betfred online
Gina
06 December 2024
Comment from uk.trustpilot.com
Really good offers everyday compared to the sites I normally use, first withdrawal was super fast compared to other sites
Trevor
06 December 2024
Comment from uk.trustpilot.com
The Romford branch was In 4th of December playing fruit machine. When the person playing leaves a machine the person that works in there comes over opening it up slamming the doors every time and it's very distracting. Will not be going in again.
Antonia
06 December 2024
Comment from uk.trustpilot.com
Registration was quite quick and straightforward! Honestly, My only issue is the unnecessary delays and time restriction before availability of New customers welcome Bonus offer. Still waiting
zhenya ivanova
06 December 2024
Comment from uk.trustpilot.com
So, i registered on 28.11, as soon as i piled up winnings in excess of £12K, my account was suspended in the middle of spins without ANY warning 2 days (!) later. A phone call was never made as prompted, their tel. line does not respond, nor does the chat option. What strikes me as a paradox is that in order to “investigate” my account they did not ask for a proof of ID, proof of address, (which would make sense); nope - my payslips. Containing sensitive information such as NIN, DOB, bank account details, address. It does not make sense. My impression is making it hard/ impossible to withdraw £12 + winnings. The “customer support” email provides semi-automated response: “your documents are reviewed by another department”. Untrustworthy. It seems that i have to get a 3rd party involved.
Cm
06 December 2024
Comment from uk.trustpilot.com
Said 200 free spins within 48 hours whem depositing 10 pound got nothing and no use on live chat kept ignoring me
Michael Bennett
05 December 2024
Comment from uk.trustpilot.com
Company gives you free spins but then you can only use those spins on one game oh and the game they give you doesn't even work a complete rip off and waste of money
Dorothy
05 December 2024
Comment from uk.trustpilot.com
the "Offers"unlike other betting websites are too complicated . For example "A Free bet " involves having another bet so in itself its not free
Joe Black
03 December 2024
Comment from uk.trustpilot.com
Constant games maintained has caused me to miss out on many promotions. And as of writing this review their major Christmas calendar promotion isn't working loo
polly
03 December 2024
Comment from uk.trustpilot.com
So they decided to close my account because I could join twice and spend £550. I had a slot game I had spent nearly £200 on trying to build my free spins and now I can't access the game, I WANT IT REFUNDED or will be taking it further.
Paul Phillips
03 December 2024
Comment from uk.trustpilot.com
Betfred in Knaresborough is the cleanest shop we have visited. And the staff are absolutely fantastic, made us a proper tea and coffee in proper cups and they were most helpful and jolly.Visited Tue 3rd Dec 16.50 2024
Carrie ann
03 December 2024
Comment from uk.trustpilot.com
Hi i think its ok but when i depsosited and spent the 10 on casino etc i wasnt given my free bets at all
Vitalijus Saliamonas
03 December 2024
Comment from uk.trustpilot.com
So far so good. Opened account today deposited 40£, entered 1 game withdraw 940£. Highest bet was 2.50£. Withdrawal goes smooth too. Like a new player my money reached my bank account after 1.5 hour. I played in my past a lot casinos and so far this one surprised me as no creating problems with withdrawals, plius big choise of games.
Anthony Balmer
02 December 2024
Comment from uk.trustpilot.com
Easy to access, quick to deposit but slow at withdrawal. Be nice if you could at least play for a while even when not really winning much. I've found with bet Fred you lose more than average yet it would be nice to at least let you play for a while by giving small wins, to little to withdraw but keeps you playing longer instead of straight taking your deposit.
Michael Kaila
02 December 2024
Comment from uk.trustpilot.com
THIEVES.ALLOW U REGISTER & DEPOSIT THEN BLOCK ACCOUNT LEAVING ME UNABLE WITHDRAW MY £1000 DEPOSIT.CUSTOMER SRVS A JOKE,RUN BY CLOWNS AND THATS ME BEEN NICE.SENT EMAIL SO HOPE GET MY £1000 DEPOSIT.I SUGGEST TO ALL AVOID THESE CROOKS AS WILL STEAL YOUR MONEY...BETFRED DONT BOTHER REPLYING TO MY FEEDBACK AS WONT BE READ BY ME.TRY SPENDING TIME SORTING YOUR CUSTOMER SERVICES OUT AS ITS A SHAMBLES.DO NOT SIGN UP TO THESE UNLESS YOU WANT TO LOSE YOUR DEPOSIT
Stephen Hathaway
02 December 2024
Comment from uk.trustpilot.com
Easy to use, fast payout sites, good customer service
zhenya ivanova
01 December 2024
Comment from uk.trustpilot.com
They have no “warnings” as if “you have played for too long”. As soon as i started winning significantly and IN THE MIDDLE OF A SPIN, they blocked me, saying a representative will contact me. Funny: no representative was required previously, however as soon as one’s winnings increase, they SUSPEND the game, block you & don’t get in touch with you. Having in mind their FICTITIOUS jackpots exceed a few million £, funny that they do care about a few thousands. Will have to het a 3-rd party involved.
Richard
01 December 2024
Comment from uk.trustpilot.com
easy to use on my p.c. prompt payment competitive price


Lee
17 December 2024
Comment from uk.trustpilot.com
Too be honest I signed up for 200 free spins twice an only got it once I like the games there goog
Too be honest I signed up for 200 free spins twice an only got it once I like the games there goog