Betfred PLAYER REVIEWS(4165)

Aida Niyazova
07 February 2025
Comment from uk.trustpilot.com
Very good casino, with easy withdrawal and quick, which is very important. No payment for transfer to deposit. Surprised for me.Thank you very much

you tuber
07 February 2025
Comment from uk.trustpilot.com
my issue is with their contactless transactions which when declined still deducted money from my bank account. this happened at the local shopstupidly i put card in after the supposed declined transaction to now have both deducted from my balance. and its a joke that betfred are slow as buggeries at accepting one transaction was declined and im having wait 8 days before i can receive a refund. i wont ever be using contactless again in their branches as they dont give a toss about the inconvenience this can cause some customers.

Priyank
06 February 2025
Comment from uk.trustpilot.com
The worst online casino ever. I put a lot of money in while joining the app, but I still did not get anything. Not even got joining free spins under the promotions.

James Thomas d
06 February 2025
Comment from uk.trustpilot.com
Rtp probably the best out of all uk bookmakers had some great enjoyment from a small deposit plenty of bonuses seems very fair…also good that it’s an independent bookmaker not all merged together like flutter and entain who own many sites

robert canning
06 February 2025
Comment from uk.trustpilot.com
Scam artists beware , I put a £100 bet on but mistakenly put £1000 on due to me not having my glasses on which I lost them that night , then the next morning after looking in my bank I noticed betfred £1000 on my bank statement, I immediately contacted them to be booted of the site and banned for good rather than trying to help me.Now listen betfred you are a piece of 💩 to your customers and don't bother replying with your "please contact customers service crap" , you only write that to make yourselves look helpful to everyone else but you are scum and you wouldn't give a toss about anyone on your reviews , SO TO ANYONE READING THIS DO NOT GO WITH BETFRED !!! , THEY WILL GLADLY TAKE YOUR MONEY BUT ANY ISSUES YOU WILL GET BOOTED OFF , so stick that up your rear betfred I hope you lose customers or potentially customers once they read this what you really do behind the scenes !

David
05 February 2025
Comment from uk.trustpilot.com
Joined Betfred recently. I’m 73 years old and not particularly technologically savvy. But I found the website pretty easy to navigate.Moreover, the speed in which winning bets were credited is fantastic. Well done Betfred.

Woden's hitman
05 February 2025
Comment from uk.trustpilot.com
I've used betfred for years but recently went into the Bloxwich branch and can only recommend that Karen who did my bet could at least crack a smile or at least have the decency to thank customers before carrying on nattering to her colleague. There's a Ladbroke 50 meters up the road

JFC Nelson
04 February 2025
Comment from uk.trustpilot.com
Que times for live chat always obscene. No loyalty for existing customers. No way to check withdrawal status. Cheap app, poor customer service.

Liam
04 February 2025
Comment from uk.trustpilot.com
Poor customer service, an hour waiting time after being told 17 minutes, offers that disappeared even after being told they were available. Could go on but just deleted and closed the account knstwad

Asif
04 February 2025
Comment from uk.trustpilot.com
I’m new to this game and it will be happy now and then I won some money on the games people tell me all these games are con but your Betfred is 100 percent beautiful and nice to play

DAVYWHITT
04 February 2025
Comment from uk.trustpilot.com
You need to be more clear in your promotion of races if you say you get your wager back or stake back or whatever if your horse finishes second but it only applies to certain bets you need to say that so people like me don’t fall for it

dawid
03 February 2025
Comment from uk.trustpilot.com
Nice to play good games super offers bonuses just lovely 😻

DonnaHughes
03 February 2025
Comment from uk.trustpilot.com
Lots of good promos, plenty of games to play and the bingo platform is vf which is always good.

Jon Pickess
03 February 2025
Comment from uk.trustpilot.com
Didn't get my sign spins had email saying I did use code even know I clicked on the promotion link

Albert
03 February 2025
Comment from uk.trustpilot.com
It’s not clear how to claim free bets’i have a £50 free bet which was I have used some of it’ think there is some outstanding which is confusing on how to place a bet on what’s left

W.NG
03 February 2025
Comment from uk.trustpilot.com
Very easy to use and navigate with every sports. Fast payouts. Good casino and slot games and lots of promotions. I've used many betting sites but this is clearly the best!

Ben
03 February 2025
Comment from uk.trustpilot.com
I’m curious where my free spins are as I signed up for the 200 free spins and staked £10 and still not received them after 48hr.

sally lawlor
03 February 2025
Comment from uk.trustpilot.com
Your site is very customer unfriendly. Long wait times after having to enter details so many time then a 67 minute wait time. Bounces spin almost impossible to use and only in one game that's after trying for 24 hours to even find them a total joke of a website

Paul 123
02 February 2025
Comment from uk.trustpilot.com
Good site all easy access and well set out.Good variety of offers.Great variety of sports covered.Up now all good.

Dean
02 February 2025
Comment from uk.trustpilot.com
Slots are rigged to death. 800 quid without a feature. And I'm already down 2000 on it. So you'd think it would be fairer. I'm playing Irish frenzy. Which is small wins anyway. But what a joke. This is a edit. As I thought id give it benefit off the doubt. And I tried another 3000 and lost again on same game. This site is tampering with its rng number. And iv had to record play and send it to gambling commission. I enquired to live chat about the shocking play. And the rude staff. Wanted me to self exclude. Instead of checking it for me. So apparently. I'm the bad person. Because. They Rob you blind. Stay away from here. It's the dodgiest site out there. And football. Is totally scam too. Crap odds. And they suspend certain games so u can't bet on stuff. Totally shambles of a company.

Alan Sipson
01 February 2025
Comment from uk.trustpilot.com
What's the use of cash out when it's not in use had 6 teams winning in a 6 fold for a good while in second half. Not one hint feel like I've been robbed not a very happy betfred customer 😡😡😡

Chris Vahey
01 February 2025
Comment from uk.trustpilot.com
So I'm only new to the site but I'm enjoying my experience with ye so far customer service has being great and I like yer platform set up for everything else I'll have to be wait as I'm only with ye a few days

James
01 February 2025
Comment from uk.trustpilot.com
I like betfred it's a grate site easy withdrawal and all round good fun thank you betfred

John
01 February 2025
Comment from uk.trustpilot.com
I'm quite disappointed as I wanted to self-exclude but you in the bookmakers but you do a 24-hour calling off. Before you can. Self-exclude and you need a passport photo. You do not take a picture in the shop. I feel this is unacceptable and does not safeguard compulsive gamblers who want to try and quit gambling for good

Saqib
01 February 2025
Comment from uk.trustpilot.com
Betfred was probably one my first sites I enjoyed few years back I remember their costumer service take extremely long and the person taking my enquiry was rather rude back then...however recently I gave them 2nd chance and their site and costumer service has improved... even doh my experience with them first time wasn't best... they have improved so can't knock them for changing also back then you would deposit but get nothing back in return oin their promotion system that's has also changed for better also....

Robert
31 January 2025
Comment from uk.trustpilot.com
Right now trying to find out how to use access from the £20 free bets HELP other than that enjoying the betting

Kevin Burke
30 January 2025
Comment from uk.trustpilot.com
It's good if you can log in but that's a big ifHalf the time I cannot log in even though I haven't changed my passwordOh well it's only them that are missing out on my custom there are plenty of other bookmakers where you can log in 100% of the time

Chris
30 January 2025
Comment from uk.trustpilot.com
Well the give best odds off Irish lottery. You don't seem to win or get bonus on any the slots games . I no someone who lost a lot they show me then never win. There a few grand down

Richard Hunter
30 January 2025
Comment from uk.trustpilot.com
After having my account compromised I told Betfred about the issue. Could not talk to anyone had to do it all over email. They closed my account which still had 20 pounds in and told me I was not able to be a customer anymore effectively stealing my 20 pounds. Terrible company please use another betting app

Karl Howes
30 January 2025
Comment from uk.trustpilot.com
Be very careful Betfred Staff Harrogate. Went to collect my winnings second ticket which was a win scanned 3 times, 2 times saying didnt win and coming up has a different race, I was adamant it won then scanned third time and bingo it came up. Member of staff had his wallet bang next to till and 3 £1 next to it. Avoid at all costs I wonder how many times this scum has done this.

Ronald John
29 January 2025
Comment from uk.trustpilot.com
Your promise of Free bets. Did not work for accumulated bets . like a lucky 15 horse bet. When I tried to get support from you, firstly your on line support was rubbish you told me this should work what I was trying to do. Then your customer service number does not respond at all. And your Emails was not responsive, when you only gave me 7 days to use Free bets. After spending a lot of time I have know used Free bets on lottery which has worked. So I have know received my £50 Free bets no thanks to you. Please give full support when a customer asks for help.

ARTHUR RITCHEY
29 January 2025
Comment from uk.trustpilot.com
Don't like the way you say your welcome bonus have deposited a lot and no bonus you have to opt in when it should be automatically given

Brian
29 January 2025
Comment from uk.trustpilot.com
I like the app it's easy to work I'm trying to transfer the app to my new phone which as a different phone number my new number is 07907245287 can I reg with this no on this phone pls

John
29 January 2025
Comment from uk.trustpilot.com
Very bad they blocked my acount cos I want to spend my money and gameing safe was so cheeky and hung up on me and block my acount I wouldn’t bet with them there others better and stay away turst me they will block your account when they like so no point in betting with them

matthew winslow
28 January 2025
Comment from uk.trustpilot.com
App is easy to navigate, no issue depositing or withdrawing. All good with me.

Godrik
28 January 2025
Comment from uk.trustpilot.com
Betfred is probably the best or a clear second to William Hill I shouldn’t really big up William Hill because they’ve banned me.Anyways for me Betfred is 1st for Horse Racing 🏇 promotions there’s nothing quite like screaming for a horse to finish second 🤔 that’s right check it out.

CESAR TELMO
28 January 2025
Comment from uk.trustpilot.com
Bad casino I played more then 10 slots games, 2 give me the bonus Fishin frenzy only and they took the money back and my deposit, so bad!!!

Steve Steve
27 January 2025
Comment from uk.trustpilot.com
Well not been on this site long and fair play to betfred scooped a jackpot, been on loads of sites before and this is the best in my experience

Regina
27 January 2025
Comment from uk.trustpilot.com
I am quite disappointed with your games overall payout or lack of! I play on quite a few websites and, I know you can't win all the time, but there's no chance of winning on any of the games I played. Getting the bonus feature is almost impossible. I was excited to join betfred but I don't think I will be staying long sadly.

David
27 January 2025
Comment from uk.trustpilot.com
Fantastic site only thing wrong was that I was unable to withdraw my money

Vicky
27 January 2025
Comment from uk.trustpilot.com
Just when you think you are getting somewhere on a game it conveniently glitches, kicks you out & you have to log back into the site and start the game from scratch (not like other sites/companies where your position in the game is remembered)…and you can forget about winning anything at that point! It’s all downhill from there! I don’t believe the odds stated, as you never win. Tried the live chat multiple times, pointless, waited 50 minutes to receive a generic response with no option to reply as they had ended the chat as soon as the response was sent,

adam marks
27 January 2025
Comment from uk.trustpilot.com
by far the worst betting app out there. once u place the bet they lock the cashout and you cannot use the feature. many games that you bet on suddenly dissapear and you need to check the scores on a third party website. the site seems to be designed by a 1950s betting conman. not up to date and very fishy. i would avoid at all costs

Ben Norris
26 January 2025
Comment from uk.trustpilot.com
DO NOT play the slots on this website it’s a complete con they don’t pay out at all. It will tease you with the bonus every single time give up you ain’t gonna hit it I’ve spent hundreds and hit the bonus a couple times then get rewarded £5 I would like a refund on all the money I’ve put on this website considering they never warned me about making too many deposits. But they’ll soon take all the money you own. Someone needs to look further into it because it’s a complete scam you will never win on this site AVOID at all costs don’t give them anymore money robbing company. REFUND scam website the worst I’ve ever played.

Nigel Brown
26 January 2025
Comment from uk.trustpilot.com
Very limited on your football bets, as in BTTS in both half’s, 2 corners each in both half’s? Or 2 shots on target each team in each half and 2 corners each in both half?. In other words there’s no long shot odds. But my worse gripe is you keep logging me out if I haven’t scrolled for more than 5 minutes. Also if I bet on the football and I check my bets then it doesn’t show what the score is?I don’t find your website very helpful

Daren
26 January 2025
Comment from uk.trustpilot.com
I just enjoy betfred. I think it gives really good bonuses

Jason pringle
25 January 2025
Comment from uk.trustpilot.com
I turned up at 19:35, this place opens until 20:00..after at least 4 knocks to the door, spotted young woman on her phone , non service, excuses was IT was down, this place employs idiots, EMPLOY PROPER STAFF, the place is run by non educated fools who would rather gossip on their phones.

GURVINDER BADYAL
25 January 2025
Comment from uk.trustpilot.com
HiI'd like you to refund my money, I was clearly intoxicated and the amount of time I spent online, and the amounts of deposits I was making, you should have take a duty of care and stopped taking the deposits. I have lost all my money - what is the procedure for me to request a refund?User name Gee9ino

Grazia
25 January 2025
Comment from uk.trustpilot.com
No issues great and quick payouts...

Wayne
25 January 2025
Comment from uk.trustpilot.com
On line or in your shop offers are great help is always there if needed and your coverage of all sports is outstanding I love Betting at BETFRED
Shaun Newbold
08 February 2025
Comment from uk.trustpilot.com
Promised to pay out but then made every possible excuse to avoid paying, They still owe me over £1k
Promised to pay out but then made every possible excuse to avoid paying, They still owe me over £1k