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Home Bookmakers b-Bets

b-Bets PLAYER REVIEWS(1045)

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Susan Reid

25 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

I keep getting emails supposedly to links from this site offering free spins, It looks like a scam but even if it's not I don't gamble and would rather gouge my eyeballs out with a spoon than click on a dodgy link.

I keep getting emails supposedly to links from this site offering free spins, It looks like a scam but even if it’s not I don’t gamble and would rather gouge my eyeballs out with a spoon than click on a dodgy link.

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default avatar

Sumon Roy

24 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

I did withdraw somemony on 18/09/2021I still didn't receive the money yet I trying to call 888 costumerservices they told me to upload my I'd and bank card however I did exactlyhow they say but still not processing for that I called again in customerservice no one can tell me what's going on they just saying my bank cardit's not valid, it's just jokes for me because same bank card I used forPayPal and I used PayPal account in 888 deposit. It's really not expectedfrom 888 it's really make me insecure with you guys, I did play with lotsof other online casino never have to face this kind of silly thing,can I have attention please form management team if u can take seriously mymatter as quick as possible resolved my problem because they way we willnever trust 888 to play

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I did withdraw somemony on 18/09/2021I still didn’t receive the money yet I trying to call 888 costumerservices they told me to upload my I’d and bank card however I did exactlyhow they say but still not processing for that I called again in customerservice no one can tell me what’s going on they just saying my bank cardit’s not valid, it’s just jokes for me because same bank card I used forPayPal and I used PayPal account in 888 deposit. It’s really not expectedfrom 888 it’s really make me insecure with you guys, I did play with lotsof other online casino never have to face this kind of silly thing,can I have attention please form management team if u can take seriously mymatter as quick as possible resolved my problem because they way we willnever trust 888 to play

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0Response
default avatar

Taner and karolina

24 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Another rubbish casino.

Another rubbish casino.

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0Response
default avatar

Vimz

24 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

DO NOT USE UNLESS YOU GOT FREE MONEY TO GIVE AWAY, NOTHING BUT SCAMMING CHANCERSThey take your money, deposit function works perfect, but then your money leaves your bank and your bets disappearTell support they say try again tomorrow as sit le not working today, only depositsTried tomorrow same thingThe site does not work, take a look for yourselves its as fast as a snail, but fast as leopard for depositsStealing money, luckily MasterCard dispute will be put in the unless they resolve quickly Blatant thieves, rigged games and the odds are like 90% in favour of the house, how can you have 1.28 and 1.32 on a 2 selection betImagine that on the slotsSupport Miriam absolutely no help at all DONT GO THROUGH INCONVENIENCE OF CLAIMING MONEY BACK, THE SITE IS SO SLOW

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DO NOT USE UNLESS YOU GOT FREE MONEY TO GIVE AWAY, NOTHING BUT SCAMMING CHANCERSThey take your money, deposit function works perfect, but then your money leaves your bank and your bets disappearTell support they say try again tomorrow as sit le not working today, only depositsTried tomorrow same thingThe site does not work, take a look for yourselves its as fast as a snail, but fast as leopard for depositsStealing money, luckily MasterCard dispute will be put in the unless they resolve quickly Blatant thieves, rigged games and the odds are like 90% in favour of the house, how can you have 1.28 and 1.32 on a 2 selection betImagine that on the slotsSupport Miriam absolutely no help at all DONT GO THROUGH INCONVENIENCE OF CLAIMING MONEY BACK, THE SITE IS SO SLOW

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default avatar

Bryson Wilson

24 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Bad website, limits you, slow withdrawals if you even get them. Makes you spread your bets out over like four selections if anything over 100$.. made a prop bet nfl and guy gets hurts first quarter and no money back, most sites have a he must play half the game rule. Theyll take your money anyway they can without giving it back, stick to well known sportsbooks like bet365.com, closed my account right after the injury in the first quarter was deemed a loss, stay far away

Bad website, limits you, slow withdrawals if you even get them. Makes you spread your bets out over like four selections if anything over 100$.. made a prop bet nfl and guy gets hurts first quarter and no money back, most sites have a he must play half the game rule. Theyll take your money anyway they can without giving it back, stick to well known sportsbooks like bet365.com, closed my account right after the injury in the first quarter was deemed a loss, stay far away

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0Response
default avatar

Kay

23 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Scam site...avoid!!!!Claimed my welcome bonus was 30 free 10p spins on 'book of 99', after depositing 10 & using it on 10x1 spins, i got nothing....so much for an RTP of supposedly 99%....not even a win at all, dead spins, from yet another ? casino ?

Scam site…avoid!!!!Claimed my welcome bonus was 30 free 10p spins on ‘book of 99’, after depositing 10 & using it on 10×1 spins, i got nothing….so much for an RTP of supposedly 99%….not even a win at all, dead spins, from yet another ? casino ?

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default avatar

master

23 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

The staff clearly do not want to be there and for customers going into the shop and giving Ladbrokes business, I at least expect the staff to be friendly. Ladbrokes, you should send in mystery shoppers to test their service out and you will see my point.

The staff clearly do not want to be there and for customers going into the shop and giving Ladbrokes business, I at least expect the staff to be friendly. Ladbrokes, you should send in mystery shoppers to test their service out and you will see my point.

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default avatar

Miroslav Provod

23 September 2021

Comment from uk.trustpilot.com

5.0 rating
5 / 5

Great betting side with many options to bet on pre-match or live, ranging from Football, Horse Racing to Esports.

Great betting side with many options to bet on pre-match or live, ranging from Football, Horse Racing to Esports.

Reply
0Response
default avatar

Jamie

23 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Would give this company NO stars. I have not been able to log in and went on live chat to ask why. I can not log in because as a business they had decided to close my account with no reason. Maybe because I won some money ?Thats the only reason I can think of so anyone joining dont get comfy because once you win your gone.

Would give this company NO stars. I have not been able to log in and went on live chat to ask why. I can not log in because as a business they had decided to close my account with no reason. Maybe because I won some money ?Thats the only reason I can think of so anyone joining dont get comfy because once you win your gone.

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0Response
default avatar

Malcolm

22 September 2021

Comment from uk.trustpilot.com

5.0 rating
5 / 5

The best exchange very helpful

The best exchange very helpful

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default avatar

Awais

22 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

I'D GIVE THEM MINUS 100000 AS THEY'RE ABSOLUTELY AWFUL. WITHDREW 800, AND TOOK AGES SO I CONTACTED AND THEY SAID ITS LEFT AND WILL BE IN MY BANK WITHIN 48 HOURS, STILL NO SIGN AND SURPRISE SURPRISE MY ACCOUNT IS NOW UNDER REVIEW, THE 800 I WON HAS BEEN REVERSED BACK TO PARIMATCH AND THEY'RE SAYING IT WILL TAKE ANOTHER 24 HOURS ALONGSIDE MY ACCOUNT BEING REVIEWED AND RESTRICTED. AVOID AT ALL COSTS.

I’D GIVE THEM MINUS 100000 AS THEY’RE ABSOLUTELY AWFUL. WITHDREW 800, AND TOOK AGES SO I CONTACTED AND THEY SAID ITS LEFT AND WILL BE IN MY BANK WITHIN 48 HOURS, STILL NO SIGN AND SURPRISE SURPRISE MY ACCOUNT IS NOW UNDER REVIEW, THE 800 I WON HAS BEEN REVERSED BACK TO PARIMATCH AND THEY’RE SAYING IT WILL TAKE ANOTHER 24 HOURS ALONGSIDE MY ACCOUNT BEING REVIEWED AND RESTRICTED. AVOID AT ALL COSTS.

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default avatar

Alex

21 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Worse site ever even 2 pound stake or higher hit bonus more then 4 5 takes n still no more then 20 pound conning people never play this site worse EVER

Worse site ever even 2 pound stake or higher hit bonus more then 4 5 takes n still no more then 20 pound conning people never play this site worse EVER

Reply
0Response
default avatar

abi Habib

21 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

you can forget winning anything in this garbage casino

you can forget winning anything in this garbage casino

Reply
0Response
default avatar

Hayley

21 September 2021

Comment from uk.trustpilot.com

5.0 rating
5 / 5

Lyndsay was a fantastic agent, she helped me with multiple issues I had whilst signing up for the welcome offer. Excellent customer service!

Lyndsay was a fantastic agent, she helped me with multiple issues I had whilst signing up for the welcome offer. Excellent customer service!

Reply
0Response
default avatar

LittleMissNatasha K

21 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

A sister site of Prime Slots have been waiting for a response for over 6 days regarding a technical fault that is across all their sites. I have asked several times if real money winnings should credit bonus pot they do not listen or help and now keep getting told to contact them to no response. I will be complaining thorough the gambling communion after seeing all these complaints

A sister site of Prime Slots have been waiting for a response for over 6 days regarding a technical fault that is across all their sites. I have asked several times if real money winnings should credit bonus pot they do not listen or help and now keep getting told to contact them to no response. I will be complaining thorough the gambling communion after seeing all these complaints

Reply
0Response
default avatar

customer

20 September 2021

Comment from uk.trustpilot.com

5.0 rating
5 / 5

Really like novibet and the selection of games they provide. Personally had no problems myself with regards to games not paying or verification issues and always get a relatively fast response whenever I have contacted support. Withdrawal times are fast and would imagine the only reason anyone gets issues is because they havent followed the correct procedures. Bonuses could be a bit more rewarding as other sites do seem to offer more appealing bonuses but thats just me.

Really like novibet and the selection of games they provide. Personally had no problems myself with regards to games not paying or verification issues and always get a relatively fast response whenever I have contacted support. Withdrawal times are fast and would imagine the only reason anyone gets issues is because they havent followed the correct procedures. Bonuses could be a bit more rewarding as other sites do seem to offer more appealing bonuses but thats just me.

Reply
0Response
default avatar

Jay Jay

20 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Marathonbet are simply liars. The say they have great bonuses and promotions but Ive deposited 1262 and only received a 1 free bet. I even entered the bonus20 offer for new customers but never received any welcome bonus. I emailed them over a week ago with an issue I have as every time I deposit they automatically log me out and I was told on the phone that he would speak to and escalate it to the relevant department but the issue still happens and they now refuse to fix it as they say the issue is with my device but I explained that it happens on all devices and even devices I do not own so thats the sort of company youll be dealing with. Dont do it. Fraudulent and extremely rude company. Steer clear

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Marathonbet are simply liars. The say they have great bonuses and promotions but Ive deposited 1262 and only received a 1 free bet. I even entered the bonus20 offer for new customers but never received any welcome bonus. I emailed them over a week ago with an issue I have as every time I deposit they automatically log me out and I was told on the phone that he would speak to and escalate it to the relevant department but the issue still happens and they now refuse to fix it as they say the issue is with my device but I explained that it happens on all devices and even devices I do not own so thats the sort of company youll be dealing with. Dont do it. Fraudulent and extremely rude company. Steer clear

Reply
0Response
default avatar

Peter Waddington

20 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Terrible company made the mistake of opening a new account for horse racing deposited 50 realised sports betting didn't include racing wow who would have thought that ,the trouble I had trying to get my deposit back, well just read all the other reviews they tell a true account of what you have to go through.

Terrible company made the mistake of opening a new account for horse racing deposited 50 realised sports betting didn’t include racing wow who would have thought that ,the trouble I had trying to get my deposit back, well just read all the other reviews they tell a true account of what you have to go through.

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0Response
default avatar

Deuce Holedm

20 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

They froze my account, told me not to worry, went back after two years and said I never had an account and I did they would charge for not using the account

They froze my account, told me not to worry, went back after two years and said I never had an account and I did they would charge for not using the account

Reply
0Response
default avatar

Christine King

19 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Trying to send documents very difficult don't normally have problems they let you add monies but not withdraw no contact no for help monies just sitting their waiting to be withdrawn I think this company is a bit of con

Trying to send documents very difficult don’t normally have problems they let you add monies but not withdraw no contact no for help monies just sitting their waiting to be withdrawn I think this company is a bit of con

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0Response
default avatar

ismet oztoprak

19 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

hello mr. green teamYou are not doing well, as can be seen from the customer reviews.

hello mr. green teamYou are not doing well, as can be seen from the customer reviews.

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default avatar

Matt Womble

19 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Not been on my account since may Logged on today 19-9 found 200 there got it up to 2000 didnt deposit a penny for 5 months then RANDOMLY now they want enhanced verification of mh deposits lmaoThey had 5 months to do that didnt care coz I lost .. not deposited won and now they want it .. WRONG , DODEY AND ONV A SCAM

Not been on my account since may Logged on today 19-9 found 200 there got it up to 2000 didnt deposit a penny for 5 months then RANDOMLY now they want enhanced verification of mh deposits lmaoThey had 5 months to do that didnt care coz I lost .. not deposited won and now they want it .. WRONG , DODEY AND ONV A SCAM

Reply
0Response
default avatar

RSS Fast food

19 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

At this stage I feel like they are some what close to being scammers . I had very high hopes when I saw they are part of me green. Lost a lot on money when I made withdrawal of approximately half of the amount I deposited on same day. Received approval confirmation next day which was on 7th September. Since then been casing them and according to them its been paid. Provided them with bank statements. End up getting confirmation from bank that I had no block on receiving money. But my money is no were to be found by them. Every time I had contacted them been told I will have a reply and its over 2 weeks. Looks like in the end I have to probably reach ADR or submit small business claim. If they delay is further I might end up submitting winding up petition. Highly unprofessional and had least ending up losing high end customer for them and mr green.

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At this stage I feel like they are some what close to being scammers . I had very high hopes when I saw they are part of me green. Lost a lot on money when I made withdrawal of approximately half of the amount I deposited on same day. Received approval confirmation next day which was on 7th September. Since then been casing them and according to them its been paid. Provided them with bank statements. End up getting confirmation from bank that I had no block on receiving money. But my money is no were to be found by them. Every time I had contacted them been told I will have a reply and its over 2 weeks. Looks like in the end I have to probably reach ADR or submit small business claim. If they delay is further I might end up submitting winding up petition. Highly unprofessional and had least ending up losing high end customer for them and mr green.

Reply
0Response
default avatar

Jacob Isabel

19 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Scam! It was a litigation firm I reported to online got back my loss.

Scam! It was a litigation firm I reported to online got back my loss.

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0Response
default avatar

Maurits

18 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Betclic is pure scam. They closed my account after i made a little bit of profit. Also they let you pay 5 euro under a 15 euro pay out. I had only a few days to pay out my money, so i wanted to bet quick so i could come above the 15 euro and i had bonus money. Than i got a pop up i could not bet while i had reach my max bet ammount. I only bet with 40 euro max per month or so and had the max protector not selected, but off! This is pure stealing. After i contacted the customer support yesterday, i only got a standard answer like they didn't read my complain. And now, i can't even unsubscribe to their newsletter! There are other betsites that are better. So dont make an account on this one! Be smart!

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Betclic is pure scam. They closed my account after i made a little bit of profit. Also they let you pay 5 euro under a 15 euro pay out. I had only a few days to pay out my money, so i wanted to bet quick so i could come above the 15 euro and i had bonus money. Than i got a pop up i could not bet while i had reach my max bet ammount. I only bet with 40 euro max per month or so and had the max protector not selected, but off! This is pure stealing. After i contacted the customer support yesterday, i only got a standard answer like they didn’t read my complain. And now, i can’t even unsubscribe to their newsletter! There are other betsites that are better. So dont make an account on this one! Be smart!

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default avatar

Ajs Aj

17 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Closed my account waited if 4 weeks for my withdrawal stay away rubbish games

Closed my account waited if 4 weeks for my withdrawal stay away rubbish games

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0Response
default avatar

julian ridsdill

17 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Terrible betting company. They did the daily spinny free thing. I won around 50p , then played it on Frankies Jackpot Slots. For a penny a go. This is purely for fun, stops me watching TV. Guess what I won 2.92, yep 2.92. As a result of this I get an email saying I have been booted off. What! or what sort of company sees me as a threat towards there profit, its unreal. Anyway "PARTY POKER" get stuffed, your scumbag sour losers who cannot cope with the mildest of bets making a tiny tiny profit. Bad loser idio@TS treating loyal customers like scum. Go boil your heads "PARTY F@CKERS"

Terrible betting company. They did the daily spinny free thing. I won around 50p , then played it on Frankies Jackpot Slots. For a penny a go. This is purely for fun, stops me watching TV. Guess what I won 2.92, yep 2.92. As a result of this I get an email saying I have been booted off. What! or what sort of company sees me as a threat towards there profit, its unreal. Anyway “PARTY POKER” get stuffed, your scumbag sour losers who cannot cope with the mildest of bets making a tiny tiny profit. Bad loser idio@TS treating loyal customers like scum. Go boil your heads “PARTY F@CKERS”

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default avatar

gatla rajesh

17 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

waste playing in this dafa site they literally manage the games . it's better to play in Betway and raj bet .

waste playing in this dafa site they literally manage the games . it’s better to play in Betway and raj bet .

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0Response
default avatar

Jamie

16 September 2021

Comment from uk.trustpilot.com

5.0 rating
5 / 5

Brillant site. I was able to play a bery good selection of gamesEasy to deposit and easy to withdraw (very quick withdrawal time)And very good responsible gambling care. I have a limit on my account and its not much but I reached it and they sent me a survey out to see how I was doing and because I answered on the servey that I reached my limit and within 1 hour they phoned my to do a check to see if I was ok as a reached my limit. Bare in mind my limit is 20 and they was still checking upSo in my eyes they take care of the players and so friendly on the phone. I would love to know which other company does a call to make sure there players are ok.

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Brillant site. I was able to play a bery good selection of gamesEasy to deposit and easy to withdraw (very quick withdrawal time)And very good responsible gambling care. I have a limit on my account and its not much but I reached it and they sent me a survey out to see how I was doing and because I answered on the servey that I reached my limit and within 1 hour they phoned my to do a check to see if I was ok as a reached my limit. Bare in mind my limit is 20 and they was still checking upSo in my eyes they take care of the players and so friendly on the phone. I would love to know which other company does a call to make sure there players are ok.

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0Response
default avatar

Colin James

15 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Betsafe initial deposit was taken away after 14 days, which was spelled out clearly in the Terms and Conditions, but what wasnt told in there specifically was that any winnings deemed generated from that bonus deposit will be withdrawn from your account as well as the bonus. Put a bunch of bets down in the first couple weeks, ended up not quite breaking even, and then wake up to see $420 of my $575 gone from my account.

Betsafe initial deposit was taken away after 14 days, which was spelled out clearly in the Terms and Conditions, but what wasnt told in there specifically was that any winnings deemed generated from that bonus deposit will be withdrawn from your account as well as the bonus. Put a bunch of bets down in the first couple weeks, ended up not quite breaking even, and then wake up to see $420 of my $575 gone from my account.

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0Response
default avatar

Najm

15 September 2021

Comment from uk.trustpilot.com

5.0 rating
5 / 5

I really trust royalpanda Whats wrong with you guys I always when I win I withdraw money without any problems and money reach my bank account within 1 min

I really trust royalpanda Whats wrong with you guys I always when I win I withdraw money without any problems and money reach my bank account within 1 min

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default avatar

dakingslots

15 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Scam casino almost 1 year now and i am not able to withdraw a single they give you free spins but the wining in free spins are in pennies whenever i deposit in novibet.co.uk casino i got rigged i am almost 10k down but there is no loyalty programme on novibet. Shameless people.

Scam casino almost 1 year now and i am not able to withdraw a single they give you free spins but the wining in free spins are in pennies whenever i deposit in novibet.co.uk casino i got rigged i am almost 10k down but there is no loyalty programme on novibet. Shameless people.

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0Response
default avatar

Justin

15 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

DO NOT USE !!!!This is by far the worst betting firm I've ever used, owe me money and no paying, there customer service is shocking.....Stay away people

DO NOT USE !!!!This is by far the worst betting firm I’ve ever used, owe me money and no paying, there customer service is shocking…..Stay away people

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0Response
default avatar

Brian F

15 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Do not join this site. They offer 100% match and free spins. When you don't get them and complain on there chat site they log you out. Disgusting rip off merchants

Do not join this site. They offer 100% match and free spins. When you don’t get them and complain on there chat site they log you out. Disgusting rip off merchants

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0Response
default avatar

Marc

14 September 2021

Comment from uk.trustpilot.com

5.0 rating
5 / 5

So far Betregal has been great for me. Deposit via Interact, withdraw with Interact has been simple no problems. At this time nothing less than 5 stars. Hopefully they continue the good service. (storagecoventry) at Betregal

So far Betregal has been great for me. Deposit via Interact, withdraw with Interact has been simple no problems. At this time nothing less than 5 stars. Hopefully they continue the good service. (storagecoventry) at Betregal

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0Response
default avatar

Axel L

14 September 2021

Comment from uk.trustpilot.com

2.0 rating
2 / 5

sadly my experience with this bookmaker is disappointing given the exhaustive due diligence that this company applies regarding customer verification ONLY when you withdraw, not depositing. I perceive a lack of pragmatism and common sense and you should up your game

sadly my experience with this bookmaker is disappointing given the exhaustive due diligence that this company applies regarding customer verification ONLY when you withdraw, not depositing. I perceive a lack of pragmatism and common sense and you should up your game

Reply
0Response
default avatar

Tok Das

14 September 2021

Comment from uk.trustpilot.com

4.0 rating
4 / 5

Bwin is an good website, do not look at those trash fake reviews! They are paying our money when you win, but they are paying it to late it takes 1 weeks, thats why I give 4 stars and not 5.Customers is also great they help you with anything out 24/7 open.

Bwin is an good website, do not look at those trash fake reviews! They are paying our money when you win, but they are paying it to late it takes 1 weeks, thats why I give 4 stars and not 5.Customers is also great they help you with anything out 24/7 open.

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0Response
default avatar

Patric

14 September 2021

Comment from uk.trustpilot.com

5.0 rating
5 / 5

Genuinely impressed! Deposited 40 and won 250. I was a bit concerned after reviews here but needn't have been. Withdrawal method is a bit different, although the original 40 was back in my bank almost instantly, the remaining 210 a few hours later. No issues at all, great casino so far.

Genuinely impressed! Deposited 40 and won 250. I was a bit concerned after reviews here but needn’t have been. Withdrawal method is a bit different, although the original 40 was back in my bank almost instantly, the remaining 210 a few hours later. No issues at all, great casino so far.

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0Response
default avatar

Nathan E

14 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Withdrawal time is horrific, not only did i have to jump through a thousand hoops to submit the appropriate paperwork, ive been waiting nearly a week for a paypal withdrawal which is alleged to take 24/48 hours on their website, customer support just says im priority for withdrawal, absolute sham of a site. im considering contacting the UKGC

Withdrawal time is horrific, not only did i have to jump through a thousand hoops to submit the appropriate paperwork, ive been waiting nearly a week for a paypal withdrawal which is alleged to take 24/48 hours on their website, customer support just says im priority for withdrawal, absolute sham of a site. im considering contacting the UKGC

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0Response
default avatar

Tony Hardaker

13 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Don't waste your time or money on them - you're not meant to take any money from them and their Customer Service Team is unable to provide a customer service. Like everyone else, I was forced to close the old Genting website, which I'm sure had unused Reward points, but any unused Reward points didn't transfer over to the new website (same login details and a Welcome Back message) and bizarrely, I was denied access to the new site welcome bonuses. Why? All I get from Genting 'Customer Service' is that it was 'a management decision', but none of the managers are willing or capable of providing a simple explanation, despite numerous emails. Are the welcome bonuses only available to new customers? Did I win too much on the old site? (Ha!) I don't think Genting care a jot about their customers (who contribute to their wages) and I'd bet my last 10p they won't respond to this glowing review with anything other than 'it was a management decision'. On the plus side, I discovered S*y V*g*s offer a great welcome bonus to everyone, and no wagering requirements. Still needed to provide photo and address ID, but they all do. Genting is now removed from my website Favourites, and is unlikely to be reinstated any time soon.

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Don’t waste your time or money on them – you’re not meant to take any money from them and their Customer Service Team is unable to provide a customer service. Like everyone else, I was forced to close the old Genting website, which I’m sure had unused Reward points, but any unused Reward points didn’t transfer over to the new website (same login details and a Welcome Back message) and bizarrely, I was denied access to the new site welcome bonuses. Why? All I get from Genting ‘Customer Service’ is that it was ‘a management decision’, but none of the managers are willing or capable of providing a simple explanation, despite numerous emails. Are the welcome bonuses only available to new customers? Did I win too much on the old site? (Ha!) I don’t think Genting care a jot about their customers (who contribute to their wages) and I’d bet my last 10p they won’t respond to this glowing review with anything other than ‘it was a management decision’. On the plus side, I discovered S*y V*g*s offer a great welcome bonus to everyone, and no wagering requirements. Still needed to provide photo and address ID, but they all do. Genting is now removed from my website Favourites, and is unlikely to be reinstated any time soon.

Reply
0Response
default avatar

Alec

13 September 2021

Comment from uk.trustpilot.com

4.0 rating
4 / 5

Modern platform with fast documents verification and withdrawals actually not bad, they took 2 days for me. reading these reviews does create questions but I have no reason to believe these people will scam you based on my experience. To lose a Gaming license is not worth the risk

Modern platform with fast documents verification and withdrawals actually not bad, they took 2 days for me. reading these reviews does create questions but I have no reason to believe these people will scam you based on my experience. To lose a Gaming license is not worth the risk

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0Response
default avatar

Jonny Dinsdale

12 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Lure you in with free bet boosts then do not pay out... disgraceful! Do not bet with this scam of a betting company.

Lure you in with free bet boosts then do not pay out… disgraceful! Do not bet with this scam of a betting company.

Reply
0Response
default avatar

Vlad

11 September 2021

Comment from uk.trustpilot.com

4.0 rating
4 / 5

They have a faster app compared to betfair, I have the account with them for about two years and I place 100 to 300 pound bets on top tier football.The reson why I give them 4 stars is because they don't have big liquidity, sometimes I have to wait a bit tonbe matched.

They have a faster app compared to betfair, I have the account with them for about two years and I place 100 to 300 pound bets on top tier football.The reson why I give them 4 stars is because they don’t have big liquidity, sometimes I have to wait a bit tonbe matched.

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0Response
default avatar

Mark Craig

11 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

I used STS, put a bet on and my selction was winning, so decided to cash out. Despite pressing the button numerous times, it didn't work. The bet eventually won at full time. I then tried to withdraw the money, I couldn't as they had locked my account.Avoid.

I used STS, put a bet on and my selction was winning, so decided to cash out. Despite pressing the button numerous times, it didn’t work. The bet eventually won at full time. I then tried to withdraw the money, I couldn’t as they had locked my account.Avoid.

Reply
0Response
default avatar

Danielle Murray

11 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Dreadful. Won't be long before they're in administration

Dreadful. Won’t be long before they’re in administration

Reply
0Response
default avatar

Bettor

11 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

They have the lowest betting odds ever seen in my lifeI just saw odds for a match Handicapp 01.8 versus 1.48Its incredible

They have the lowest betting odds ever seen in my lifeI just saw odds for a match Handicapp 01.8 versus 1.48Its incredible

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0Response
default avatar

John

10 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Tragic ethical failure.This is a tragic situation that entain (owners of party poker ) are trying to ignore. My enquiry required Understanding, compassion and ethics but all 3 have been dismissed.My son, brain injured , Schizophrenic and sectioned with psycosis spent 13k in 1 day when in hospital sectioned, his spend was part of his delusionary belief system.I later become aware of this via welfare checks and psyciatrist input and I reached out to entain with multiple health documents, clinical letters, consumer champion breach outs and other docs,i also sent them a letter from **** hospital admission and occupational health clearly stating how ill my son was and the fact he had no insight.Instead of reacting with compassion, understanding or ethics entain replied with an truly tragic response, without any care about my son's severe mitigation or health but only cared about themselves and after two months gave me an email saying they wont talk to me , the power of attorney and father of my brain injured Schizophrenic son but will only talk to their REGULATORS meaning they feel it is appropriate and MORALLY acceptable to profit from a severely cognitively Ill brain injured , schizophrenic consumer with no insight.After 100s of health documents and clinical letters this was their response.Dear Mr ****,We write further to your communications in respect of the activity of your son *** and his use of the identity of third parties to create accounts with Entain without their knowledge.We thank you for the additional information that you have provided in your recent emails. We have previously explained that we will cooperate with the Police, and our regulators, in any investigation they may undertake into the circumstances.This being the case, we are unable to communicate with you further on the matter.

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Tragic ethical failure.This is a tragic situation that entain (owners of party poker ) are trying to ignore. My enquiry required Understanding, compassion and ethics but all 3 have been dismissed.My son, brain injured , Schizophrenic and sectioned with psycosis spent 13k in 1 day when in hospital sectioned, his spend was part of his delusionary belief system.I later become aware of this via welfare checks and psyciatrist input and I reached out to entain with multiple health documents, clinical letters, consumer champion breach outs and other docs,i also sent them a letter from **** hospital admission and occupational health clearly stating how ill my son was and the fact he had no insight.Instead of reacting with compassion, understanding or ethics entain replied with an truly tragic response, without any care about my son’s severe mitigation or health but only cared about themselves and after two months gave me an email saying they wont talk to me , the power of attorney and father of my brain injured Schizophrenic son but will only talk to their REGULATORS meaning they feel it is appropriate and MORALLY acceptable to profit from a severely cognitively Ill brain injured , schizophrenic consumer with no insight.After 100s of health documents and clinical letters this was their response.Dear Mr ****,We write further to your communications in respect of the activity of your son *** and his use of the identity of third parties to create accounts with Entain without their knowledge.We thank you for the additional information that you have provided in your recent emails. We have previously explained that we will cooperate with the Police, and our regulators, in any investigation they may undertake into the circumstances.This being the case, we are unable to communicate with you further on the matter.

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0Response
default avatar

John

10 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Tragic ethical failure.This is a tragic situation that sporting bet and entain are trying to ignore. My enquiry required Understanding, compassion and ethics but all 3 have been dismissed.My son, brain injured , Schizophrenic and sectioned with psycosis spent 13k in 1 day when in hospital sectioned, his spend was part of his delusionary belief system.I later become aware of this via welfare checks and psyciatrist input and I reached out to entain with multiple health documents, clinical letters, consumer champion breach outs and other docs,i also sent them a letter from **** hospital admission and occupational health clearly stating how ill my son was and the fact he had no insight.Instead of reacting with compassion, understanding or ethics entain replied with an truly tragic response, without any care about my son's severe mitigation or health but only cared about themselves and after two months gave me an email saying they wont talk to me , the power of attorney and father of my brain injured Schizophrenic son but will only talk to their REGULATORS meaning they feel it is appropriate and MORALLY acceptable to profit from a severely cognitively Ill brain injured , schizophrenic consumer with no insight.After 100s of health documents and clinical letters this was their response.Dear Mr ****,We write further to your communications in respect of the activity of your son *** and his use of the identity of third parties to create accounts with Entain without their knowledge.We thank you for the additional information that you have provided in your recent emails. We have previously explained that we will cooperate with the Police, and our regulators, in any investigation they may undertake into the circumstances.This being the case, we are unable to communicate with you further on the matter.Kind regardsEntain Complaints TeamBusiness Hours: 9am - 5:30pm

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Tragic ethical failure.This is a tragic situation that sporting bet and entain are trying to ignore. My enquiry required Understanding, compassion and ethics but all 3 have been dismissed.My son, brain injured , Schizophrenic and sectioned with psycosis spent 13k in 1 day when in hospital sectioned, his spend was part of his delusionary belief system.I later become aware of this via welfare checks and psyciatrist input and I reached out to entain with multiple health documents, clinical letters, consumer champion breach outs and other docs,i also sent them a letter from **** hospital admission and occupational health clearly stating how ill my son was and the fact he had no insight.Instead of reacting with compassion, understanding or ethics entain replied with an truly tragic response, without any care about my son’s severe mitigation or health but only cared about themselves and after two months gave me an email saying they wont talk to me , the power of attorney and father of my brain injured Schizophrenic son but will only talk to their REGULATORS meaning they feel it is appropriate and MORALLY acceptable to profit from a severely cognitively Ill brain injured , schizophrenic consumer with no insight.After 100s of health documents and clinical letters this was their response.Dear Mr ****,We write further to your communications in respect of the activity of your son *** and his use of the identity of third parties to create accounts with Entain without their knowledge.We thank you for the additional information that you have provided in your recent emails. We have previously explained that we will cooperate with the Police, and our regulators, in any investigation they may undertake into the circumstances.This being the case, we are unable to communicate with you further on the matter.Kind regardsEntain Complaints TeamBusiness Hours: 9am – 5:30pm

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0Response
default avatar

Ryan

10 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

2 bets and now can't even get a tenner on. I don't know how they get the license to operate as a bookmaker.

2 bets and now can’t even get a tenner on. I don’t know how they get the license to operate as a bookmaker.

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0Response
default avatar

Ryan

10 September 2021

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Opened an accountWent to place a bet. They wouldn't take itWithdrew my own money back to my account and 3 days later it's still not in my bank.How do they get a licence?

Opened an accountWent to place a bet. They wouldn’t take itWithdrew my own money back to my account and 3 days later it’s still not in my bank.How do they get a licence?

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0Response
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