Royal Panda Sports PLAYER REVIEWS(879)
Chris Hiebs
27 May 2022
Comment from ca.trustpilot.com
Well about a year ago I won over 60 thousand on this site. All my documents were verified and I put a small withdrawal for 2000, and nothing. Just sits pending. and pending. Support stalling. They didn't want to pay out. They requested additional verification..I provide that and they keep the excuse going. Honestly I gave up after two months of this. Other casinos a 2 thousand withdrawl is no problem, especially if you are already verified. 3k and above can ask for some additional docs
sandra patey
15 May 2022
Comment from ca.trustpilot.com
hello, i have been on Royal Panda only for about a month and have made several deposits and played a few games, i made a withdrawal of 240$ and received my money without issue, i now have a pending withdrawal of 260$ and am jumping through hoops to get it, i tried to withdrawal the money twice, i spoke to support many times, at first i was told to verify my ID, my address and my Idebit info. I uploaded my ID, and my newest proof of address wich was approved and i explained to support agent that i did not use nor have "Idebit" the method that i used to request a withdrawl was eCashout wich i had already provided the details for during my first withdrawal "the one i received". the support team said to me that the idebit was not necessary if i could provide my transaction ID account (Banking info) so i provided everything, even my transit and account information (nobody was clear on what i needed to do so i gave everythingin attempt to get my money) along with a screenshot of the transaction, basically gave them a void cheque for god sakes. right after i provided this information i was kicked off my casino account and was not able to log back in, support told me due to a security issue my account was frozen and i wan no longer able to sign in to my casino account. i was told that if i provided everything that i'd be able to log back in and that my payment would be processed. however, im now being told that my casino account cannot be found and support will no longer help me. i was given a "support email" insted. i've since been ignored. Currently..here is where i am with all this nonsense, i have a 260$ withdrawl that im not recieving, i cant log into my account, everything is verified and i've given every piece of documentation expected of me(enough for identity theft), but nobody can seem to help me , this feels like a scam. I'd keep researching other casinos, not recommended.
Najm
08 May 2022
Comment from ca.trustpilot.com
How many times do I have to say that this casino is Not a scammer since yesterday and to this morning I withdrew 3 times my money and I am a member from about a year ago and They asked me to send documents only 2 times and everything fine .Withdrawing money takes only 5 minand then I see the money in my account .thx royalpanda
Mayette Mabayo
07 May 2022
Comment from ca.trustpilot.com
If I can review a triple 0000000, I would, don't fall for this scam. They will take all your money without giving anything back. Stay away!!! Run!!! Block this site. These are thieves. This site will ruin your life..Don't make a mistake trusting this crooks. Please STAY AWAY!!!!!!
Broken
21 April 2022
Comment from ca.trustpilot.com
I am so frustrated with this company. I have tried for weeks to get my withdrawal. And as I read the other reviews I am so shocked. They don’t return emails, and have rejected my documents over and over. What a scam! I’m gutted
Lalo G
11 April 2022
Comment from ca.trustpilot.com
This casino was one of the few to be approved by my province to operate within my province. Again a decent selection of games with some of the worst odds out there. The reviews might be fake i cant speak for that. But good luck trying to win here. Think of it like a hole to burn right through your hard earned money without even enjoying it. Deposit some money and watch it go to absolute nothing. They hide behind the KYC verification to gate winnings which is sad way to screw over your customer base.
Loveydovey
22 March 2022
Comment from ca.trustpilot.com
They are crooks crooks crooks ...so many bad reviews ...hope people are smarter then I was going on this site to get treated like a crook they accused me of money laundering that was their excuse to close down my account such b******* trust me there are many better sites than this one move on from this one if you want to be smart
worldcell pvt
16 March 2022
Comment from ca.trustpilot.com
100% fake site no withdrawal verification issuesDeposit time no issuesWithdrawal time I'd fake everything fakeBulshit company don't sign royalpanda
vikash kamal
16 March 2022
Comment from ca.trustpilot.com
Royal panda almost ignored to give me back my Rs 8500 a week ago (Because of the KYC- In which I provide them all the possible info) but indian docs are not good enough for them. On the lightning roulette they didn’t give me the amount it supposed to be. Only answer i received from the royal panda executives is to clear my browser history. (I spoke with Diana and Claudia). this is the most unprofessional way to handle your customers
Ajay Kumar Solanki
04 March 2022
Comment from ca.trustpilot.com
Fake Casino Plz Never Play There You Will Never Got Your Winnings. They are big time Scammers.Plz Save Your Money Instead Give It To Same Charity Or Throw On Road Than Give It To Those Scammers.
Furious
20 February 2022
Comment from ca.trustpilot.com
fake 5 star reviews. You will win once then it wont be possible and if you try to withdrawal. they will ask for 5 different verification. And the bonuses are horrible
mohit sharma
08 February 2022
Comment from ca.trustpilot.com
Again beware don't put urself here ....I can say cheaters that's all. Rest is on u
Manish Kajla
05 February 2022
Comment from ca.trustpilot.com
One of the worst gambling company ,i ever have played with. They have taken my all evidence, never paid money on time. Never ever play sports or casino with them. Hopefully other people will understand.
atoz live
19 January 2022
Comment from ca.trustpilot.com
Such a scam I am telling u I deposit here like u won't believe almost million dollars but they still scam with me . Honestly don't fall in online gambling thats truth but royal panda and leo vegas ur money is not safe. They make u seem in beginning but it's not. As I played here from last 10 years don't fall in their trap. Government should take serious action on these people but they don't and don't worry may be they get Seattle by God court. But my last advice stay away from. Online gambling any site
Pranjal Hazarika
23 December 2021
Comment from ca.trustpilot.com
My verification process for withdrawal took 2days, after that they paid me.
Subin Nair
14 December 2021
Comment from ca.trustpilot.com
To be very honest I too have a bad experience with them I submitted my documents way back in 2017 and then also they are asking for documents and for a small withdrawal I had to chat for 5 hours to get that this documents are not clear this documents doesn't have sign match better go with 10 cric. Or 1x sites
paul gellatly
17 November 2021
Comment from ca.trustpilot.com
Worst casino site around company must make 99% of profits on this site as rigged as hell! No teasing on this site just steals your money as no matter what you play you will never get a win! Usual cpl of nothing wins but basically sit and watch your money get stolen without even hunting at a chance if you winning occasionally! Appalling
John
17 November 2021
Comment from ca.trustpilot.com
FRAUD!!! BETFAIR STOLE MY MONEY. THEY BLOCKED MY ACCOUNT AND DO NOT MAKE A REIMBURSEMENT OF THE MONEY THAT I HAVE IN MY ACCOUNT!!
Lynn
17 November 2021
Comment from ca.trustpilot.com
Never have a problem with QuinnBet, always good service.
Oz
17 November 2021
Comment from ca.trustpilot.com
I don't normally bother with reviews but this company really are on another level when it comes to lacking manners and being totally ignorant. All live chat seem capable of doing is demanding your bet ID even when it's not relevant.I will bet elsewhere. Maybe they'll improve their attitude when they lose customers
JH
17 November 2021
Comment from ca.trustpilot.com
Dirty disgusting disgrace of a bookmaker.. opened account placed bets all good.. then I didnt bet for a week and then they send me 20 free Spins so I logged into play them.. less than 30 minutes later an email comes saying I now have restrictions on my account and can no longer opt into any kind of promotion Disgusting.. no wonder so many people hate this company... scum of the earth
Steve
17 November 2021
Comment from ca.trustpilot.com
Allowed me to place a 6 fold bet this evening then 10 mins in 1 selection goes void when i have checked the match played yesterday so i should never have been able to place it and it shouldnt of been displayed on site go into live help by the time ive got past the bot and speak to some one there said we will void the full bet for you it voided for a few seconds then came back on now how conveniently no one available in chat talk about a drastic service daylight robbery
john
17 November 2021
Comment from ca.trustpilot.com
Have some OK sports promotions but stay away from their casino games. Play like they are totally rigged seen some crazy number sequences like a number you haven't got coming out on the roulette 6 out of 7 spins they just laugh when you complain saying its bad luck. If it was the other way round they would void the game and say malfunction. Make your own mind and use your common sense leave their games well alone
Sammy
17 November 2021
Comment from ca.trustpilot.com
Awful site, games are so rigged and you'll never get any bonuses or feature Another crap con of a site
Stevirobbo
17 November 2021
Comment from ca.trustpilot.com
I only gave this company one star because honestly I couldn't give zero. The online casino is a joke and if you just want to waste your time spending money with no returns play on this casino. They consistently play you by making you wait for any bonus's for at least half your waged money then give you bonus's for next to nothing an example of this is.... Start £100 you start playing and might get a £4 to £5 win (play with £1 a spin) you get a lot of little 6p or 20p or 50p wins which are all losses but it feeds you the fact they are wins (they go towards your win count) and when you get down to nearly 33% of your balance they give you a bonus and it pays you say between £1 and £35 most times on the very rare occasion it might pay you £60 I am basing this on multiple games like book of dead , legacy of dead, king kong cash etc the popular games. then it just dead spins out time after time this happened in the 2 months I investigated this site. So don't waste your time or money on this casino there are better ones out there and since they took away the auto spins on all sites it has just gone crazy bad with no wins in over two months on this site, but the computer algorithms will show £1.60 bonus's as you got a bonus and I will tell you this I got 2 bonuses on the run where it paid zero amount (piggy bank bills) and it took over £100 to get them which some people might say well that's gambling... no that's ripping people off. They should pay minimum amounts for bonus's and make it fair time to get them otherwise what is the point in getting bonus's which is what people play for. Take my advice people and stay away from this site and ladbrokes as they are the same online company paying you winnings and taking your money. This is a scam online by these company's so you have been warned and I hope the gambling commission investigates them properly.
david walker
17 November 2021
Comment from ca.trustpilot.com
Bet365 Got to be the worst betting app going, always down and Won't let you login, all the money Bet365 make and can't sort their rubbish app out ???
David
17 November 2021
Comment from ca.trustpilot.com
As soon as you win a few bets or place higher bets they cancel promotions and stake restricted you. Garbage bookie
Diana S
17 November 2021
Comment from ca.trustpilot.com
Wouldn't even bother giving it 1 star! It's all take take take, you'll never win, and there's never any promotions for existing customers
Jake
17 November 2021
Comment from ca.trustpilot.com
THE WORST FIRM i EVER DEALT WITH IN MY LIFEThe fact they dont respond to reviews on here says it all
Marco Machine
17 November 2021
Comment from ca.trustpilot.com
I been a customer with paddy power more than 2 years and I need to say is not a very good experience being their customer, I noticed more I’m loyal and more they treat me badly, I play lots of their promotions more than 200 hundreds along I been with them and most of them I don’t win anything, they’re saying I didn’t win this time but the one I win I always get the last price, I asked them many times how this promotions draw works but they can never tell me how or who Decide who gets the first price or last or nothing. I thought very highly of them in the beginning but now is just a big disappointment. I used get a bonus every Wednesday now is been more than 3 months I don’t and every time I contact them they’re saying try next week. I been so loyal to paddy power but I feel they’re taking the P..s especially when I’m a VIP customer but they don’t treat me like one far from that. I told them if I go to a casino and I’m VIP I get free meals or tickets for a show or a night in the hotel . If I was an online Casino owner and my customers are VIP I treat them like one and make sure they’re happy!!
Carly
17 November 2021
Comment from ca.trustpilot.com
it is unbelievable that we are allowing gambling commission and william hill to keep stealing users money! this only demonstrates how corrupt the gambling industry is!! i have only found one company so far, who helped me get my money back after william hill refused today out my winnings and return my deposit. thisisgambling.com they are doing everything the gambling commission should be which is protecting customers and preventing crime!
kelly
16 November 2021
Comment from ca.trustpilot.com
The usual game i play has been back on site 3 deposits on this and only a 40p win??? Really. Seems being of the site the RTP is 0.
Dan
16 November 2021
Comment from ca.trustpilot.com
Couldn’t give one star otherwise I would, be greatful even got one. Deposited on paddy power, won some money. When I withdrew my account was suspended. All ID given to them as they requested, account verified yet 3 weeks later my account is still suspended with no communication what so ever. Customer service is a load of rubbish and they can’t even help. Would avoid paddy power at all costs as they will just take your money and suspend your account.
Alison
16 November 2021
Comment from ca.trustpilot.com
Still as vile as ever I see!!!! Don't waste your time or money on this site,it's ALWAYS over is seconds & no fun AT ALL. You've had enough of my money,its a shame I cant put screenshots on here,I'm happy to prove how bad they are ???????????
Alex Lawson
16 November 2021
Comment from ca.trustpilot.com
Easy to use, quick in payouts. Worth giving them a try
Peter
16 November 2021
Comment from ca.trustpilot.com
Put a bet on Lewis Hamilton to win the Brazilian F1 race, as half the world know he won, but these charlatans settle the bet as a loss. Almost 48 hours later I’m still being told that it is being investigated by the sports team, some sports team they must have not knowing the result of one of the biggest sporting events of the weekend. Avoid this company!
Katie
16 November 2021
Comment from ca.trustpilot.com
Waiting for my complaint to be resolved over a week so far
Michael
16 November 2021
Comment from ca.trustpilot.com
I never leave reviews usually but Im so frustrated with the company. I placed a bet and received 2 free bets which all went smoothly. When placing the 2 free bets I found a team I fancied to win and as it was a good price I put both free bets on this team, which won. I was contacted a short time later saying that I had breached the terms and conditions by placing both bets on the same result. As this was against terms and conditions the bet and winnings were voided, which is understandable but was a totally honest mistake. I contacted the company to explain and accepted that as I breached the terms and conditions then the bet should be voided. As this was a genuine mistake however I asked if the free bets could be reinstated but they informed me this would not be done and am now banned from receiving any further bonuses or promotions. As I said previously this really was a genuine mistake and if I had bet on 2 opposite outcomes so that one of the bets would win then I would understand being banned from receiving further bonuses.As much as this is frustrating for me I suppose I am also writing the review so that people are aware and take note of the terms and conditions within these bonuses.
Andrea Leighton
15 November 2021
Comment from ca.trustpilot.com
This is the WORSE slots site on the market hands down. DO NOT GIVE THEM YOUR MONEY. nothing but dead spins and bonuses under 10x constantly. Absolutely disgusting. £90 gone in 11mins there on mostly 50p stakes.
Ismail patel
15 November 2021
Comment from ca.trustpilot.com
So firstly i have a disability,i suffer from severe anxiety/trauma aswell as adhd,bipolar disorder and asthma. I've never worked for a more racist company where white people get more advantage over ethnic minorities I can truly confirm that the shop in ossett west Yorkshire is totally racist there is a female manager along with other csm's that are racist.suspended for no apparent reason other than lending some money to a mate and I was accused of soliciting to 3rd party betting,bs!interviewed in such a bad manner by that racist manager that i ended up on long term sick leave.a lot of my customers have now left coral and prefer to go into BetFred and William hill which is on the high street where I used to work at coral,a total joke and heartache,occupational health team were very helpful whilst I was sick but i ended up resigning as they wanted me to attend the same meeting and I couldnt bear going through that again due to my illnessapart from that I can't say anything good about the company only one thing my manager in the batley is ACE,she is the best manager in the world apart from her everyone else can go stick it where the sun doesnt shine
Danny Cladd
15 November 2021
Comment from ca.trustpilot.com
1 star is still far to many, absolute thieves, if in the rare chance you do win anything, be sure when you play again it will take everything and some straight back off you and then will be an age until you remotely have a chance of winning again any time soon, last £100 I have put on, just spins through, even if you call their customer care, you are told a script of how they are "fair and honest" which is really not the case, if it gave you a game and let you have a little and took a little and you decided to gamble it and lose, then fair enough, but when your not even given a game and you just watch your money spin through....that is not fair and the script they give you just shows they are not honest, even if its their fault i.e a technical problem, I had spent £60..spun through, game kept crashing. I was told there was an error on the site, so I should of got my money back, but was offered £3 bonus to use on the faulty site ?. I work in the industry and can say in 10 years in the business, I have never seen a company where customers just lose and aren't given a game as much as you do with this site. Disgraceful...should be shut down, I hope the gambling commission check the reviews, not a single good one and shows they should be investigated.
paul gellatly
15 November 2021
Comment from ca.trustpilot.com
Diabolical and most fixed casino site out there! Believe me they will rob you, play cards your win two Bob hands but be robbed otherwise, if house gets ace in blackjack it must turn picture with it 95% of time! You get ace and see what you get, absolutely nothing! Fixed as hell
Green Tips
15 November 2021
Comment from ca.trustpilot.com
Money robbing c**ts. Avoid at all costs
Giovanni
14 November 2021
Comment from ca.trustpilot.com
Scam. Impossible to withdraw. They keep saying there are errors and return it to your account. Totally fraudulent website.
Jake
14 November 2021
Comment from ca.trustpilot.com
Twice now they have refused to give me the free bet they told me was available if i followed the link, each time they have claimed it was for the previous day. Rather than credit it they have been stubborn, rude and not given it.That's fine I am betting elsewhere anyways yet they still keep sending me these free offers, why bother?they don't honour them anywayAs for the 5 star review below, as far as i can see people aren't complaining because they're "loosing" do you mean losing? They are complaining about not honouring offers in my case and not paying out winnings in their case. Nobody is complaining about "loosing"
David Thompson murray
14 November 2021
Comment from ca.trustpilot.com
Opend account deposited £100 for welcome bonus they said it was declined bank told me it wasn't they have taken my money and told me due to the nature of my business my account is closed absolute scum bags took my money and kicked me of site cannot believe this opend fraud case with bank disgusting company avoid like plague honestly worst experience I've had with a betting company so many similar stories on internet don't no how these scum bags get away with it AVOID
David Bailey
14 November 2021
Comment from ca.trustpilot.com
very good customer service withdrawals are processed instantly
john
14 November 2021
Comment from ca.trustpilot.com
Are they going bankrupt? Honestly what is going on with this horrendous company? Games are beyond a joke would be funny if they wernt ripping off vulnerable customers with their terrible shop and online games. Surely one day a proper regulator will investigate this company and many others
michael
14 November 2021
Comment from ca.trustpilot.com
WH is slowly, but surely on the decline. Over the past few weeks, I have experienced the following: 1. Interruptions during live streaming of dog/horse racing - effectively missing the race(s) I’ve wagered on2. Winning bets voided because they were placed after scheduled off time 3. Opting into daily promotions only to find that the “free bets” weren’t always applied automatically - meaning I had to waste more time chasing this up through live chat4. Extremely poor customer service when contacting WH through live chat. The initial Will robot is a joke and the service agents leave a lot to be desired. Very little compassion/sympathy on display and it’s almost as if they could’ve give a hoot. All in all, an extremely sad state of affairs. WH are a million miles behind some of the leading lights in the industry. Needless to say, although a loyal and frequent customer, I don’t feel valued and will be leaving for pastures new. If WH don’t care, why should I??? Their loss!!!
Jessica Bouchard
06 June 2022
Comment from ca.trustpilot.com
***if you feel they sa m you to make it impossible to get your $ call OLG and make a complaint***If I could give minus 0 I would. Just recently subscribed because it was in top 5 Canadian Casino from an online add...I deposited about 150$ with no problems from my visa debit.My first withdrawal is 100$ have still been pending for days. They asked to provide documents (picture of my card and a bank statement, which I think is little too much sensitive documents.) But anyways. I also have an other 290$ gain pending.Now they say they can't approve my documents because there is no name.on the card (its a visa debit) and now make it impossible to have my documents approved and to get my money. I called OLG already to complain and report them.
***if you feel they sa m you to make it impossible to get your $ call OLG and make a complaint***If I could give minus 0 I would. Just recently subscribed because it was in top 5 Canadian Casino from an online add…I deposited about 150$ with no problems from my visa debit.My first withdrawal is 100$ have still been pending for days. They asked to provide documents (picture of my card and a bank statement, which I think is little too much sensitive documents.) But anyways. I also have an other 290$ gain pending.Now they say they can’t approve my documents because there is no name.on the card (its a visa debit) and now make it impossible to have my documents approved and to get my money. I called OLG already to complain and report them.