Matchbook Review

Reliable, responsive livechat, great liquidity, good uptime – all could want from an exchange.

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Excellent service on all parts of the site. Awesome user experience

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5 star great site fast withdrawls decent wins good customer support

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This is a legit site and regulated in the UK, but as legit as it is, DON’T PLAY THE SLOTS ON HERE!!! The RTP is terrible. Stick to the exchange or the live casino.

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Really geat site and the support is fast and responsive. Any issue they are happy to help with and help you resolve.They also offer some markets that others don’t so good to have the options!

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Good odds. Helpful staff.

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Not able to put over/ unders in a multiple.Back to betfair!

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Made me jump through hoops just for my account to be restricted too £100 a month before even making a deposit lol

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Brilliant all round.

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Very good service. Recently moved from a different exchange. The odds are better, closer matches and a quicker interface. Very pleased!

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I’m very happy with the service offered by Matchbook.I see big progress in time. Improved the Customer Care. Definitely worth checking it out.

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Very helpful. very prompt. Many thanks 🙂

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Excellent customer service, fast response and very helpful. Great interface and odds!

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Excellent customer service. Enhanced specials a very good feature.

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Well designed site that is easy to follow with good daily offers.

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I requested a call back and was really surprised that they got back just a short while after. The Guy i spoke to,Brendan was really nice to chat with and found the experience a pleasure

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MatchBook are refusing to pay withdrawal and continiously say account is being reviewed and complaint on going. I have done nothing wrong and answered all verification. No phone line and live chat is blocked. they owe me £12,700 and refusing to communicate

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Do not use this exchange.I was a customer with no problems for about 10 years, placing approximately just 20 bets a YEAR (mainly because of lack of liquidity) and out of the blue they are asking to see all my bank statements and wageslips.No skin off my nose, I can just use another exchange.Don’t know who they think they are that they can afford to treat people like this, they clearly do not value their customers.

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If you compare the football or racing markets on Matchbook with any of the other exchanges, it is obvious that Matchbook is a waste of time. They just don’t have the same liquidity, I have been left frustrated so many times because of not getting my bets matched on “Matchbook”Forget Matchbook, there are other (better) exchanges.

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Speedy response in live chat

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Easy to navigate and see what bet’s you made and which ones have settled

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Signed up for a specific promotion using the code they provided on their site. After the qualifying bet had settled, they said I had actually been signed up for another promotion without my knowledge so they were not going to provide me with the free bet. This was never communicated during or after the signup process so I was basically mislead to spend Money on a promotion that was never going to be honoured. Every other site I have used will tell you if you entered a promo code and it is not valid.Very dodgy practices

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Excellent customer service. Speedy responses, competitive prices

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Easy to use website with very competitive odds

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I’d give it 4 stars – the service is second to none, but the site is a little too over the top in terms of gaining info and response to requests… however, I understand why these measures are in place and appreciate they are looking after the customer

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Great service and easy to use website

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Excellent odds, interesting and varied enhanced specials, Cover pretty much anything in sports and the interface is very easy to use both on the app and on the website

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Excellent, got 0% commission

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Thanks Tadhg for the help.Matchbook are great to deal with. Liquidity on Matchbook is better than its rivals and the website is easy to navigate. The number 1 exchange all round without a doubt.

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Excellent site. Easy to use. And if you need help, the live chat is great.

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Betway is pretty great. I have been a Betway user for quite some time and for the most part I’ve had good experiences and actually enjoy using this sportsbook. Unfortunately, I tried to withdraw $5800 last Wednesday. Betway confirmed my withdrawal and settled it as paid on Friday. I did not receive my funds while also being told to contact Gigadat to inquire. Gigadat bounced me back to Betway, stating that no withdrawal got pushed to their system, but Betway says it’s paid. This is a serious concern as no funds have been released to myself and it’s been over a week. I really do like utilizing this app, but no customer should have to chase their withdrawals, especially when our deposits always work… I have obtained my bank statement for this period to aid in this process but still have not heard from Betway. Imagine not getting the money that you earned. Not right

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Worst casino site around company must make 99% of profits on this site as rigged as hell! No teasing on this site just steals your money as no matter what you play you will never get a win! Usual cpl of nothing wins but basically sit and watch your money get stolen without even hunting at a chance if you winning occasionally! Appalling

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FRAUD!!! BETFAIR STOLE MY MONEY. THEY BLOCKED MY ACCOUNT AND DO NOT MAKE A REIMBURSEMENT OF THE MONEY THAT I HAVE IN MY ACCOUNT!!

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Never have a problem with QuinnBet, always good service.

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I don’t normally bother with reviews but this company really are on another level when it comes to lacking manners and being totally ignorant. All live chat seem capable of doing is demanding your bet ID even when it’s not relevant.I will bet elsewhere. Maybe they’ll improve their attitude when they lose customers

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Dirty disgusting disgrace of a bookmaker.. opened account placed bets all good.. then I didnt bet for a week and then they send me 20 free Spins so I logged into play them.. less than 30 minutes later an email comes saying I now have restrictions on my account and can no longer opt into any kind of promotion Disgusting.. no wonder so many people hate this company… scum of the earth

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Allowed me to place a 6 fold bet this evening then 10 mins in 1 selection goes void when i have checked the match played yesterday so i should never have been able to place it and it shouldnt of been displayed on site go into live help by the time ive got past the bot and speak to some one there said we will void the full bet for you it voided for a few seconds then came back on now how conveniently no one available in chat talk about a drastic service daylight robbery

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Have some OK sports promotions but stay away from their casino games. Play like they are totally rigged seen some crazy number sequences like a number you haven’t got coming out on the roulette 6 out of 7 spins they just laugh when you complain saying its bad luck. If it was the other way round they would void the game and say malfunction. Make your own mind and use your common sense leave their games well alone

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Awful site, games are so rigged and you’ll never get any bonuses or feature Another crap con of a site

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I only gave this company one star because honestly I couldn’t give zero. The online casino is a joke and if you just want to waste your time spending money with no returns play on this casino. They consistently play you by making you wait for any bonus’s for at least half your waged money then give you bonus’s for next to nothing an example of this is…. Start £100 you start playing and might get a £4 to £5 win (play with £1 a spin) you get a lot of little 6p or 20p or 50p wins which are all losses but it feeds you the fact they are wins (they go towards your win count) and when you get down to nearly 33% of your balance they give you a bonus and it pays you say between £1 and £35 most times on the very rare occasion it might pay you £60 I am basing this on multiple games like book of dead , legacy of dead, king kong cash etc the popular games. then it just dead spins out time after time this happened in the 2 months I investigated this site. So don’t waste your time or money on this casino there are better ones out there and since they took away the auto spins on all sites it has just gone crazy bad with no wins in over two months on this site, but the computer algorithms will show £1.60 bonus’s as you got a bonus and I will tell you this I got 2 bonuses on the run where it paid zero amount (piggy bank bills) and it took over £100 to get them which some people might say well that’s gambling… no that’s ripping people off. They should pay minimum amounts for bonus’s and make it fair time to get them otherwise what is the point in getting bonus’s which is what people play for. Take my advice people and stay away from this site and ladbrokes as they are the same online company paying you winnings and taking your money. This is a scam online by these company’s so you have been warned and I hope the gambling commission investigates them properly.

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Bet365 Got to be the worst betting app going, always down and Won’t let you login, all the money Bet365 make and can’t sort their rubbish app out ???

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As soon as you win a few bets or place higher bets they cancel promotions and stake restricted you. Garbage bookie

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Wouldn’t even bother giving it 1 star! It’s all take take take, you’ll never win, and there’s never any promotions for existing customers

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Great website, odds are good. Their enhanced specials make them better than rivals

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THE WORST FIRM i EVER DEALT WITH IN MY LIFEThe fact they dont respond to reviews on here says it all

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I been a customer with paddy power more than 2 years and I need to say is not a very good experience being their customer, I noticed more I’m loyal and more they treat me badly, I play lots of their promotions more than 200 hundreds along I been with them and most of them I don’t win anything, they’re saying I didn’t win this time but the one I win I always get the last price, I asked them many times how this promotions draw works but they can never tell me how or who Decide who gets the first price or last or nothing. I thought very highly of them in the beginning but now is just a big disappointment. I used get a bonus every Wednesday now is been more than 3 months I don’t and every time I contact them they’re saying try next week. I been so loyal to paddy power but I feel they’re taking the P..s especially when I’m a VIP customer but they don’t treat me like one far from that. I told them if I go to a casino and I’m VIP I get free meals or tickets for a show or a night in the hotel . If I was an online Casino owner and my customers are VIP I treat them like one and make sure they’re happy!!

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it is unbelievable that we are allowing gambling commission and william hill to keep stealing users money! this only demonstrates how corrupt the gambling industry is!! i have only found one company so far, who helped me get my money back after william hill refused today out my winnings and return my deposit. thisisgambling.com they are doing everything the gambling commission should be which is protecting customers and preventing crime!

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Hello Guys who facing problem of withdrawl and deposit and account lock plz telegram us we will help u 24/7 plz guys don’t be frustrated of any problem we will solved your problem soon plz be positive plz send us your queries on telegram…please telegram us @betwaysupport

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This company closed my account because I was not meeting ‘responsible gaming requirements’ they claim they use to prevent ‘problem gambling’.Sure, I’ve stepped up my gambling this week, but that was due to the darts tournament.I’m not exactly loaded, but I do have an household income of well over £67k a year, so I don’t think betting £90 is the end of the word, nor implies I have a gambling problem.It appears this site upsets quite many people in one way or another. I tried to contact them but they no longer respond to emails and you have to use a FAQ section which is useless.As a note, the odds on darts were great which is why I used the site. I suppose I’ll use another company. One that actually has an email or chat function.[Edit] Oh wow, after reading recent reviews (which are almost all 1 star) seems I dodged a bullet with this company

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Fantastic support from the on line chat who sorted my issue with speed. Also, great app, use it daily.

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