LeoVegas Sport Review

I had a problem with a deposit that I asked the site for help with, I was attended to in less than 5 minutes and my problem was resolved in a simple way.In addition, I have never had problems with withdrawals and I have been using the site for just over 5 months.

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Honestly, Leovegas needs to do better. I’ve always withdrawn using PayPal and received my money instantly. But I’ve been asked to wait for 5 business days after I made a withdrawal over the weekend (18/2/23). Today is 7 days and have been asked to wait another 4 days to make it 11days in total. The whole time I’m being told I needed to provide my paypal statement to show proof that I didn’t receive my withdrawal, after providing the proof I was told I’ve been verified and the payments team is processing my payment., now I’m being told to wait 4 more days as my withdrawal was processed on the 18th and “could still be on their way to me” it feels like their customer service team will say whatever to get rid of you. In all this, my transaction is showing as completed and I received an email saying withdrawal processed, someone is definitely stealing. This needs reporting!

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Customer service is terrible i won 100000 thousand of Leo jackpot spent 7 playing Olympus gates logged out of the game and my 930000 has disappeared this happend on Monday and nobody in customer service seems bothered about no was of contacting a manger or someone above them they tell me they have no boss so tried an email directly to Leo vegas on Tuesday and still no reply i and my game history for that period has disappeared also we’re do u go from here any advise would be great iv screenshots of the game with my name and the money beside it also screen shots of a customer care agent telling me I spent 7000 play them well it’s obvious it came out of the hundred thousand I won because I only deposited 550

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The ‘bonus’ offered by this site is pure garbage. The requirements are insane and even before I was even 10% into clearing it my account was limited. I reached out to CS and they said there was no limit on my account but it was clearly limited as I could barely bet anything. They lure you in with the bonus but don’t even let you complete it. This site is trash!

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Just started using LeoVegas a few days back for their new customer promo. After making a couple bets, they already limited my bet amount making it nearly impossible to reach the wagering requirements.

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Withdrawal approved via ewallet but its been 2 days and no money on my PayPal account. Normally, as soon as they approve your withdrawal, your money is in your account instantly. Also, their website states that ewallet withdrawals are instant, but after contacting customer service, I been told it’ll take 5 days. Which is which then?.

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Despite several attempts I NEVER GOT MY 3x £10 deposits back that I made whilst my acount was on hold. When it went back LIVE I did not receive my deposits. DISGUSTED SO I FINALLY CLOSED MY ACOUNT

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This is the worst casino ever! They have blocked my account for no reason for the last 3 weeks for routine checks!! They dropped down the wagering limit to zero!And when I try to contact them Tey say that they are going to respond by email ASAP!Unbelievable! Completely unprofessional

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Tried Leo Vegas and what an experience it’s been 10/10 from me ?

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Worst gaming site ever. As soon as u start winning and try to cash out the answer is NO. Then no again n again. Do not play here!!!!

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Absolutely scam site please please stay well clear of this site or you we’ll regret it no slots pay at all play n go on 92% please listen giving you a very good advice crooks

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By the lucks of this company it can’t improve.its a micky mouse set up.all the reviews are terrible.i watched this casino on TV and within an hour 3 times when a number come out they didn’t show it on screen which doesn’t luck good.i had the same experience twice my number came out but said it wasn’t confirmed that was with a different company but I’ve had no problem on pay outs etc.this company seem to rely on a button which explains only utter frustration to reply to trust pilot.take people money but wen they win they want to know wat colour your mams hair was wen u were born to pay out

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They refuse to release your money when you win its been weeks now because i called them out on withholding my funds the banned me from the site which makes it impossible to sign in then the live chat made me add docs which off course was wrong then after 3 days more off trying they say money will be 10-15 days

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Never have I played a well constructed online casino,my visits are awesome to Leo,lol. I don’t win, but I have fun nevertheless,keep up the good work Leo!Yours truly, Lorne woodrow.

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This is my first ever online gambling experience and I have to say that Leo vagas is the only company out of 77 that I read up on that I trusted.It’s brilliant as it continues to remind you to be safe and asks you to set limits on what you can afford and what you can’t, and true to its word, once you have reached the limit it stops you.There is a limit to how much you want to deposit, another to how long you’ve been playing and another one that once you reach a certain loss thdy stop you using the app until next day… All in all a company that puts its user first, not their own bank balance. So 5 stars!!

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I found LeoVegas one of the easiest sites to find my way around to the games I wanted and they all were here for me. It’s a one stop casino that has everything I want and more.

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Without doubt the worst online betting firm licenced in the UK. Have a read up about LV. They have had more fines for dodgy practices than any other. Abysmal customer service. They owe me £161 but never paid me. Another online robbery.If your withdrawal stays pending for more than a day then kiss goodbye to your money. Although whilst they look into finding a reason not to pay you they will still allow deposits. All day long.Best advice is to ignore the fake reviews of 5 stars and stay well clear. Avoid.

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Money is Pending FOREVER . Ther is no way they pay you if you win

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Signed up with leovegas in 2018.It is my most used casino and I have:$36,250 Deposited$16,079 Withdrawn$1507,3 Bonus ReceivedEven with a highly negative net position, Leovegas is the best casino I have played at. The mobile site is easily the best, every process is fast and smooth. Everything you need is easily located in the side menu with every option you should ever need. There is a lot of providers and new game releases almost daily. When I uploaded documents for verification I asked chat if they could fast-track the processing of my documents and withdrawal. They checked my documents and processed my withdrawal while I was in chat. So there was no waiting for verification or withdrawal processing. The only problem I have with the casino is the bonuses, the way they work and the reward given is nowhere near the amount given by other casinos. This is made very apparent by my deposits against the bonus received. The casino’s unwillingness to award bonuses when competitors are happy too, is why I will be having a break from Leovegas for a while. But i still rank them in the Top 3 if not Top casino and can happily recommend Leovegas to play at.

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Please see my other review on this company.A full 8 days after my withdrawal and 7 days after they approved my documents, LeoVegas will still not release the funds as the account “is under review”.They have refused to give me a timeframe on numerous occasions or the reason the account is being “reviewed”.I complained through Resolver and they said they would reply within 72 hours – You guessed it, they never.They have now put a Self Exclusion on my account which I never requested.Read all the other reviews, this is not an isolated incident – They DO NOT pay out and the CS Team I have spoken to, Kayley, Paul, Sarah have been rude and unheplful. Examples below:(12:04:04) EmmaCan I ask why your replies are taking so long please?(12:05:44) Sarahthis is being raised to another teamso I need you to wait(12:12:13) EmmaSo you’re refusing to give me my account number and taking away my ability to complain?(12:12:57) Sarahthis is not down to me Emma***Think long and hard before you give your money to this unethical company***@leovegas – Don’t bother leaving a generic reply or contact me through TP – Just sort the issue.

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I made a deposit on January 29th 2023 and it still hasn’t shown up on my account and there live chat is completely useless and they don’t have a toll free number anywhere in Canada.

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Allways had fun on leo Vegas but most of all had some good wins yes couple of days to see my winnings but I’m fine with my set up you can get withdrawals straight away if you set up but I’m happy the way it is and support team have allways been very helpful sometimes I’ve had under a £5 in account and still ended up withdrawing a few quid would recommend if you fancy a little flutter and don’t want to have to put hundreds in by all means carry on but love a bit of leovagas

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Unethical and deliberately prevented looking in to a fraudulent attempt at opening an account in my name. I noticed a credit check performed by this company on me, despite not being a gambler. The company were deliberately obstructive in giving me information on this. The live chat staff were immensely rude and untrained for such scenarios, or have a cunning and deliberate way to send you in circles which involves ‘passing your complaint on’, after which you will get an email asking you to log in to your account to continue the complaint (the account that somebody had attempted to set up fraudulently in my name).After days of immense stress and going round in circles with incompetent and/or unscrupulous customer service agents of this company, I decided to report to Action Fraud and the Gambling Commission. Amazingly, several previously ‘non existent’ departments appeared and customer service agent staff obstructive and rude behaviour died down once I quoted an Action Fraud case number. Reading the other reviews regarding questionable verification processes to get winnings, just know that any integrity this company pretend to have in this department is a facade in order to delay or retain customer winnings. I find it hilarious that the replies from LV to others suggest some rigid and professional verification process, requiring pictures of people’s previous bank cards etc, however they managed to perform a credit check on me and refuse to assist me with my investigation in to it. I can’t imagine gambling is an area full of well meaning people and ethical practice, however these lot are truly horrific. Staggering that such a joke of a company can hold a license.

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Terrible service.1. I wrote to a live chat to solve the problem, waited for more than 30 minutes, when I was connected to the operator, I was thrown out of the system due to inactivity :D2. In the 21st century, you will have to wait 5 days for withdrawal, it’s a very long time.

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I have been in process of withdrawaling from my winnings and I have had nothing but bad times with them! I have had no contact and bad luck I also am trying to change the name on my account and have now locked me out of my account in my emails to support I have stated that I have all documentation for this to happen and nothing seems to work as well as all proper documentation for verifying my account which is also a big issue! Not sure what to do next

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Awful awful company. Want to take your money but when you win make it as difficult as possible to receive any money back. Offer you welcome bonuses that don’t actually exist and do nothing to resolve the situation avoid at all costs

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I stated playing with this company a few days ago. The sign up process was easy and claiming my sign up reward was also easy. After playing for awhile i won just over £340 and i decided to withdraw it. Unfortunately this is were my good experience ended. After waiting a few days for the withdrawal every time i checked their website it just said withdrawal pending. I became concerned that i wasnt going to get it at all so i decided to message them. I was then told i was supposed to submit a picture of the card i used to deposit and a statement from my bank i used to bank transfer. I had already checked the verification section when i first started and it clearly stated i was verified. They had added this just because i wanted to withdraw. Im still currently waiting on my money and i have never had a problem like this before. I would recommend sticking with the well know companies.

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I have playing with Leovegas for at least 7 years. I have always accepted that they are legitimate but finally I must admit that they are cheats. I like to play Roulette and I am aware that you always start with a deficite with this game. I also am aware that for a “legitimate” spin in Roulette that it needs to spin around the table for at least 4 times – to make sure the spin is valid. I have played some systems that make win not much, but as worked out keep me winning some money. Then it suddenly changes when the “spins” become very short and barely spins around the table once -, let alone 4 times as is accepted as a legitimate spin. Thus, it leaves the question whether there is some cheating going on. I have no other conclusion as to say it is – yes. I have prove of thousands of spins where this is happening. I have taken video footage of spins suddenly barely goes round once if it all – and then i always lose. Make you think yes? My only conclusion is that this is another “cheating” online-casino and I can’t for my life recommend anybody to even try and play in this on-line casino. They are cheats, and I can prove it. Please stay away from this casino. Cheers. AndreI do have one question for you – do you accept that a “valid” spin in Roulette means it goes around the wheel at least four times ( as per wikipedia”) . I do have video footage of this not happening 100’s of times – and guess what – I always lose. Do you want to see the footage? It just means one thing for me – you are cheating.

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If I could I would write 0 star how do they say it depends on luck I have been playing with this website a long time I deposited over 3000 and not one decent wins yet I watch Chanel’s of fruity slots and in a year they win big hits here and there through the year yet I don’t even win one good hit in a year I play a lot and regular i must have very bad luck if that’s the case for someone that plays regular basis it locked me out of a bonus after playing and it took over fifty pounds yet the live chat said they can’t seem to find it on the system I do not trust gambling sites as this is the first time it has happened it seems as they make the rule up as they go as they can refuse and make excuses about things I feel like they make money of people who play a lot and pay the big bonus to people who bets on higher bets I’ve never won a jackpot does it even exist as it seems to say someone can win I think anyone that plays gambling may as well not gamble as it is all fixed and you will never win a jackpot not even the mega maybe one in a decade someone wins

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A joke won money now asking for poof of PayPal account keep ending my chat I send poof of PayPal and still not good enough all am asking for is to send me my wining money but no looks like am not getting it!! Actually joke

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I need to take this company to gambling commission as they are asking me something impossible to do. I was awarded some free spins and won £19 and when I tried to withdraw I couldn’t because the bank card I last used I lost. Now they are asking for proff of bankercard which I don’t have because I lost. Can someone please help me I don’t know what to do. I have sent them an old statement with the bank card I lost but that’s not enough they want pics of a card I lost. Its impossible. Also I was verified before all this! This is illegal and wrong. Someone please help. Also I need to warn people never to bet with this company.

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Don’t even deserve one start, absolute joke of a company, take your money don’t pay out, avoid at all cost, and I am taking this company all the way to gambling commission and my lawyer. I won £2000 they cancelled the withdrawal and send me £305. Saying because I used my partners card when they accepted all documents etc but send the £305 to the same card just any excuse not to pay out, I’ve never had a problem using my partners card before send proof of everything and a letter giving me proof all way accepted. Now not replying to my emails, very rude with me on live chat and not letting me write my message they close chat.I am absolutely fuming and will be taking you all the way. I want the rest of my money that I won.

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Has never done me any wrong very good n fast with withdrawals

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Unbelievable! Signed up as it says deposit and spend £10 and get up to 200 spins, I did that wondered why I couldn’t then claim the promotion and re read it, says I have to wager £100! So why can’t the website just be honest and tell you that you may as well deposit £100!!! Just wasted £10 that I’m sure I’ll never get back off them, I’ve also never known a casino website to ask you to verify your self and make it so hard for you to do eo, not only needing to upload my passport but a proof of address also and it kept on refusing this, went through all this nonsense to realise I’ve basically been conned!! Thanks a lot

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Worst gambling site I’ve used to date. I’m a 50k /year sports bettor. I swapped sites due to the “1k free bonus”. Was anything but. . Unimaginably bad customer service. Inexcusable bet grading system. Convoluted and immoral bonuses. Just don’t do it. Read the fine print. Realize no one will help you if there is any issueAs you can see they emailed a response. This is used to show that they are looking into the problem even though they haven’t. I’ve written them 4 emails and attempted numerous live chats and they go unfounded. If they had the man power working on complaints like they do addressing negative reviews maybe they wouldn’t get so many

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I spent an entire day verifying mine and my brothers information at travel expense gaining the necessary documents as i was told they would release a pending payment upon doing so. I don’t think they expected me to be able to prove i was genuine and when doing so, then then ceased my funds and refused to pay. Telling me to complain at help email address. I have done so

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Being a newbe to online casino’s i found this casino very professional, very paitant with exsplaining how things really work with bonus money and real money .very polite. Thank you LeoVegas for doing a great Job!!

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Verified and can still cannot deposit. How intrusive!In order to review the limit on your account, we will need to gather some more information from you regarding your affordability. This will require you to provide some evidential documentation such as bank statements and payslips. If you would like to proceed with this review, please let us know and we will pass this to our specialist team who will be in touch with you as soon as possible via email

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I won £55 and was then told that I had to send PROOF that I OWNED another card ON MY ACCOUNT which had to be destroyed and now they won’t give me my winnings THEY ARE THE 21ST CENTURY ROBBING HOODS

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Compared to other casinos the bonuses on here give you next to nothing. You have to wager your deposit just to unlock free spins and not win anything anyway. Would be nice to be able to verify your account before you win as quite a few casinos like to come up with issues once you have. Never withdrew from here as I never won anything.

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Very very bad Casino. Played for only one day, deposited about 80€ and played with 0.20€ bets. I played on only two slots, spent around 40€ on each. In total i would say i did around 600 spins. Not a single bonus… And the slots i played bonus almost always on other websites. Clearly scammed my money. I actually feel like i got ripped off. This shouldn’t happen.

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I`m using only for sports betting LeoVegasI`m using LeoVegas 3 weeks and I am satisfied with offer. If LeoVegas will offer the same odds and I`m available to keep my stakes 5-20e per bet I`m happy.

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ZERO STARS – AVOID THIS CASINOAfter reading all the reviews I thought hmm, maybe my experience will be different.NO NO NOThis casino is a WASTE OF TIMEThey DO NOT WANT TO PAY OUTThey email you so fast to get the right documents for you to deposit money but suddenly it takes a month for them to get back to you on withdrawing your money? AND EVEN THEN its some bs and ALOT of back and forth of why they haven’t reviewed your documents.Please please PLEASE do your self a favor and go somewhere else to play.Garbage casino – they should be shut down. FRAUD/SCAM.

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The games are totally rigged you cannot win a penny shocking

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They still ain’t resolved this issue it’s been over a month and I still haven’t received my funds I am getting frustrated now and sick of waiting leovegas casino you really need to sort this out before you lose all your customers I have emailed many times with had any reply back and if I do I get the automated message stating someone will be in contact with me within 78hr but guess what no reply it’s coming upto a month and yous need to sort this now!?

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Whatever you do, don’t deal with these people, I think they’re all demon-possessed or just very mentally ill. There’s so many things they did wrong, but what blew my mind was that I sent them 5 perfectly good photos of my ID and they just wouldn’t accept any of them. I think it would have taken a miracle. I tried everything, taking the photo with it over a white surface and under lighting, but nope it just wasn’t good enough. They are all likely legally blind, actually. I was taking the pictures with an iPhone 13 pro max for heaven’s sake. I almost puked out of disgust from their customer service, too. Not only that, every time I tried to log onto their site; it would get me in there, but then it would kick me out right away. I know there was something else ridiculous, but it has slipped my mind. In any case, don’t gamble here if you don’t want to get cancer or have a heart attack.

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Won £19 from promotion and my account was verified. I took a screen shot. So I put £10 in via my bank so I could withdraw as i lost my previous bank card and when I tried to withdraw it says I need to verify my account with my bank card that I lost. How can I do this when I lost my bank card.

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making deposit and withdrawals is fast compared to others..

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I deposited £100 back on December 19th and without warning these guys locked my account saying they needed verification so I sent all requested documents off only to be told my account was still locked and they couldn’t tell me why, I messaged their customer support live chat every day for a week to see why my account had been locked only to be told to stop contacting them as there is nothing they can do and some one will contact me shortly, 3 weeks later after numerous emails sent to them I got a reply saying they wanted 3 months bank statements and 3 months wage slips to reinstate my account, by this time I had totally lost confidence with them so just close my account and refund anything in my account back to my bank,they emailed back saying they have closed account but still not returned back to my bank, I have played online for 15 years and never come across a firm like this, make your own mind up guys looks like not the only one that has had these issues

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Wish I looked at reviews first before playing, definitely closing my account and hopefully other people with look at review and stay clear from this casino. Scam site

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