Bet365 PLAYER REVIEWS(2911)

Andrew Mainly
16 July 2020
Comment from ca.trustpilot.com
Worst site to bet on yes it all looks good but if u want to lose all the time with no pay outs go ahead ive not been on this site for a while as its fixed ive gave up gamberling for over 1 year i put a review on then but it was delted ao im putting one on again if your going to gamble go with someone who lays out one i ust to go on was virgin bet u lost but u also won bet 365 💩💩💩💩💩💩💩

Terry Dinh
16 July 2020
Comment from ca.trustpilot.com
It's a headache trying to place a live bet with them, the staffs attitude was totally awful. On top of that, I have been with them for years, but there are little to no customer loyalty. Bye Bet365 and never again.

Millie Johnston
15 July 2020
Comment from ca.trustpilot.com
I had been with this site for years. The casino/games are absolutely awful, spent thousands over the years, most I've cashed out is about 80. The bonuses have always been shocking, I've deposited 400 in one week before and only received a £5 bonus, my sister deposited £5 and received 10. The bonuses happen once in a blue moon aswell. But the reason I've closed my account is because I've been 5 months without having any bonus at all, I went on live chat to see why and the customer advisor was awful, she was rude, blunt and very slow at responding. I asked why I wasnt receiving bonuses anymore and she said because I closed the gaming section of my account I am no longer eligible for loyalty bonuses... this is after I've deposited around £50 every day for the past 5 months. They also took it upon themselves to limit my account. All because I wasnt enjoying their gaming section and closed it. I then asked her to send me the transcript of the chat as I thought her service was appaling, she said I needed to close chat. I've done that, waited, and she still hasnt sent me it.

cenzo forcellino
13 July 2020
Comment from ca.trustpilot.com
Bet 365 have no customer loyality whatsoever i have been a member for years but they treat you abysmally. Handing out free derisory £5 loyalty bets as they see fit. Sky bet offer a free £5 weekly bet just for spending £25 . I placed my last bet with 365 yesterday and wont return.

YP
13 July 2020
Comment from ca.trustpilot.com
When you lose money then they pamper you. When you start winning more often, then they will use all kinds of excuses to limit your account and finally close your account. Even MGA and GC do not provide you with help if you are from certain juridictions. I really hope bet365 has its license suspended.

Kevin Copeland
13 July 2020
Comment from ca.trustpilot.com
Ask for a manager and they will delete your account. Classy

justin rizzi
09 July 2020
Comment from ca.trustpilot.com
Well it’s been a while since I wrote a review. I thot it would be a good time to remind people just how bad bet365 is. I hear the bad reviews and I’m not surprised. I totally understand people getting frustrated with the blackjack on bet365 I remember playing blackjack and it really was a joke. It shouldn’t be called blackjack. It should be called “ fraudjack”. I remember I tried it for about 8 9 hands and it’s almost impossible to win. I remember I finally got 20 which let me remind u is hard enuf to get Only to find the dealer from 5 gets 21. After that nonsense I didn’t bother playing. The way the cards come out for the dealer is like almost mathematically impossible I wish I was only complaining about blackjack or I’d still be with bet365. I had problems with the management after I complained many times Then instead of apologizing they put my account on hold. They can close my account cause i don’t deal with criminals anyways. I’ve been to so many casinos in Canada and thru all my years I’ve never witnessed so much fraud. Let me remind u people I once waited days to get a bonus. People get frustrated waiting an hour. Imagine days playing on and off for hours. That my friends is beyond fraud. At least try and hide it. I guess these guys take advantage of customers cause people love there website They do have the best site for easy betting but it doesn’t make up for the lack of customer service, management and disgusting payout slots I’ve been bored most days hibernating staying safe so I check reviews daily on here to see if anyone had the problems I had I’m glad u guys are coming forward. It’s really the only way to expose these criminals. I decided to just let god be the judge They’ll be in for quite a surprise on judgment day which is my belief that’s not far away as this pandemic is a sign of those times. I wish u all well but I’d advise u to try sports 888 or bodog. There great places to bet. They actually give u decent bonuses to play I gave bet365 so many thousands and 90 percent of the time they give u a 5 dollar free bet Yes 5 dollars. Hard to believe but that’s what u get when dealing with the greediest type of criminals I quite betting in general cause after my experience with bet365 I don’t want anything to do with any scammers. Take care guys. Peace ✌️

Mike
09 July 2020
Comment from ca.trustpilot.com
Great site and fast payout, perfect

Leah
08 July 2020
Comment from ca.trustpilot.com
Brilliant great wins, fast pay out not much more to say. No1

Giorgio Romano
05 July 2020
Comment from ca.trustpilot.com
Had ongoing problem with viewing my bets where as I have to rely on other sources to get information. I only know if I win a bet the results. Customer service full team of robot that always repeatedly say same sentence. “I’ll transfer you to this department to solve” never once have I witnessed a problem solved.

gillian
04 July 2020
Comment from ca.trustpilot.com
Thieving BxxxxxxS... Opened account to place bet on Irish lottery 3 days ago and my account with my deposit has been restricted... why are they allowed to do this... its bloody theft... have I won and they have kept the money...i don't know cause I can't get into account... im taking this one all the way... yous have messed with the wrong lady here ...

Paul Gellatly
03 July 2020
Comment from ca.trustpilot.com
Don’t waste a penny! The card games online are as rigged as hell! No matter what you get your lose, usual farce will let you win first couple hands then your lose no matter what you get for next 10 hands, embarrassing to be honest and rigged to beat you no matter what! I can take win and lose but not when do obviously set to see you never win a bean. Good sports website but the worst online going as reviews show from so many saying the same

Billy Beans
03 July 2020
Comment from ca.trustpilot.com
Bet365 is fantastic I have never had an issue with their website it’s always been all bets placed if they win they pay out no problem and withdrawals always in my account within get the hour like clockwork probly my most favourite site to gamble on as they pay out if your team takes a 2 goal lead

Paul Gellatly
02 July 2020
Comment from ca.trustpilot.com
Don’t waste a penny on card games such as blackjack, rigged as hell! House just turns 20/21 every hand and only bad hand you will see on house side is when you bust and then you will continuously see they only had 13/14! Fixed as hell and shameful from such a business !

Vytautas
30 June 2020
Comment from ca.trustpilot.com
My sisters 9 years old kid stolen my phone when I was sleeping and lost all my money on bet365 online casino. Customer service is very unhelpful. They not refunded my money. No any change get money back and it's doesn't meter that my phone was stolen.

Chris
30 June 2020
Comment from ca.trustpilot.com
Do not play slots on this site ever! You will lose lose lose. I have a few accounts with other sites. You will be lucky to make more than £20 on a bonus. With a stake at £1, £2. Absolute theifs who are going down hill quick. Paddy Power, virgin games. Good for slots. Only good thing for 365 is when you place a bet. If they take the lead by 2 goals then you get paid.

Paul Gellatly
29 June 2020
Comment from ca.trustpilot.com
Take it from me don’t waste a penny on the online card games, as rigged and fixed as you could ever see! You need 20 at blackjack just to get a drawn hand! It’s disgusting your win one hand to houses 10, just look at the reviews! Should be ashamed of themselves

Brendan
27 June 2020
Comment from ca.trustpilot.com
Whilst a good website and quality selection of football and horse racing bets they only receive the minimum review star. Quite simply, Bet 365 will limit your account if you start winning too much. I had used them for years. One day I won £1500 on a football game. Within an hour I received an email stating my account is restricted. Maximum bet £2 (which never gets fulfilled) No promotions and huge time delay on putting on bets. In the UK bookies should have a minimum amount they have to accept from a punter if they offer odds on an event. It would stop them being able to do this. Quite frankly, if you want to make money long term, don't use Bet365. They only want punters who lose. I'll stick to the exchanges.

Paul Gellatly
27 June 2020
Comment from ca.trustpilot.com
Don’t bother online card games, as rigged as I’ve ever seen and a disgrace.based on reviews millions agree, shameful must be 85% house win rate

Scottmiles
26 June 2020
Comment from ca.trustpilot.com
Not too good betting on other website rather than this site and my tipster is very good with games so I win almost every week, search for HUBS365BET on telegram he’s very accurate tipster

Paul Gellatly
25 June 2020
Comment from ca.trustpilot.com
Card games online as rigged as your ever find! Avoid! Let you win one hand then your lose next 20! If you bust on blackjack they will only have rubbish hand, you get decent hand believe me they will just keep turning 20/21! Leaves bad taste in your mouth when you literally don’t Have a chance of occasional win! Sports betting side is fine but feels so so rigged online

Paul Gellatly
23 June 2020
Comment from ca.trustpilot.com
Avoid online casino and in particular card games like blackjack, rigged as hell , hand after hand no matter what you get the house will turn 20 or 21 it’s shameful!

Martin Graham
22 June 2020
Comment from ca.trustpilot.com
How this site is allowed to essentially rob people I can't understand. The worst, most fixed casino games ever it's totally sick. Unregulated theft. Betfair is so much better.

Jamina
21 June 2020
Comment from ca.trustpilot.com
Totally worst experience with the custommer service. Waited for long 6days for call back but that didn’t happened. Account was restricted without any proper cause. I contact them directly & asked why that happened they replied they will call me to discuss about that issue but i waited for their call which never happened.

KELLY BELL
21 June 2020
Comment from ca.trustpilot.com
No Problems so far! I’ve only been with this site a few weeks, so far had no issues, some days I win, others I don’t, it’s just the way they all work, Withdrawals have been fast, responsible gaming options are really good, Thumbs up from me so far 👍🏻

Dinesh Narayan
21 June 2020
Comment from ca.trustpilot.com
I only opened my account 2 days ago in AU. Be very careful when putting Quaddies or other exotics. If you have a scratching, you should get the sub nominated by TAB and if it wins you get that leg as a win. But 365 is short changing customers by not giving you that. This is something most people will overlook so please be careful from this thieving mobs. I have complained and at first they disagreed but later when I pointed out their website rules they said it will take hours to sort out! My point is how many will not even realise and never complain! I am still waiting for these guys - let's see what they come back with!

Szilard Raduly
21 June 2020
Comment from ca.trustpilot.com
Disgusting. You have the edit option on betting but for some weird reason its never available when you want to use it and. When you have a bet where mosg of the games are winners and you have 1 game that is not looking good and you want to edit the betting and take that game out or replace it, that absolutely 100% the edit option is not available. Disgusting thieves i hope they will have a horrible life

joe
21 June 2020
Comment from ca.trustpilot.com
Made my initial deposit, the following day, my account with money in it was seized and closed with no notice! They claim i once had an account and asked to have it closed. I had no idea! But i guess that gives them the right to allow me to deposit, then keep it! Very shady company, will chalk it up as a loss for not having done my research about them prior to depositing! Seems this is a common practice by bet 365!!!

stardust town
20 June 2020
Comment from ca.trustpilot.com
Once the account balances £ 80 + disappeared

Mr Jones
20 June 2020
Comment from ca.trustpilot.com
Great site been betting for years,money into your account within the hour during the week,easy to use platform. Only been with them a couple of months but so far I like the reminders and reality checks. We all have good and bad days. Really don't understand ppl saying worst site on the net,no problem here and this is genuine,I'm currently losing but still love this site

Rikhi Rattan
18 June 2020
Comment from ca.trustpilot.com
DO NOT give them your MONEY. It's a black hole. I've been trying to recover my money from them for months now, but they have ignored ALL MY EMAILS. WARNING - THIS WEBSITE IS A SCAM

Paul Gellatly
18 June 2020
Comment from ca.trustpilot.com
Avoid blackjack it’s laughable! If you bust the house will show they had 15/16, other than that house just turns minimum of 20 every hand! Shameful just look at the reviews chart ,80% say it’s dreadful for same reasons.

Paul Gellatly
16 June 2020
Comment from ca.trustpilot.com
Avoid like hell!! Online card games in particular are a complete joke and no matter what you turn in games like blackjack the house will beat you! As a business based on ratings by so many ,the company should be embarrassed

Keep 1Rolled
16 June 2020
Comment from ca.trustpilot.com
Virtuals are pure corruption,first times they will let you win but then get ready to loose all

Paul Gellatly
14 June 2020
Comment from ca.trustpilot.com
Take my advice keep away from online games particularly card games and especially blackjack! Absolutely rigged as hell, let’s you win hand then you lose next 10 and every hand you turn 4 and 5 and they litterally just keep turning 20 and 21, it’s pathetic and waste of time .i like fun and can take a win and a lose but this has zero enjoyment knowing that even if they take 6/7 cards they will still get 21! I guess this is why the online games have awful ratings by users but doubt the company will be shamed into making things so punters at least get a chance! 0/10 from me

Jamie
14 June 2020
Comment from ca.trustpilot.com
No problem with the feed which is great and withdrawing is fast. Customer service is okay when you're talking to the normal people on the bottom rung but ask to speak to a line manager and you'll get someone with a huge chip on their shoulder who is used to throwing their weight about/bullying junior staff and doesn't like it when you stand up to them. I told them you're not talking to an employee now

Michael Sawyer
14 June 2020
Comment from ca.trustpilot.com
Happy to take your money when you lose. Dare to win a couple of bets in a day and all hell breaks loose and they have suspended your account. Mickey mouse company - stay away!

Mitsy4
13 June 2020
Comment from ca.trustpilot.com
Hi All, Has anyone placed a 2020 AFL bet with Bet365? I placed a couple of bets in February, during the covid shut down I received an email stating all AFL bets were void. I can not see any information on their website to support this and have not been able to get a clear response from customer service. Has anyone else had an AFL bet voided by Bet365 owing to covid? * My AFL bets with TAB were not affected by covid. Regards.

Paul Gellatly
11 June 2020
Comment from ca.trustpilot.com
Avoid online card games as I’ve stated before, practically impossible to win and feels as rigged as hell! You just sit and watch when no matter how bad first two cards are for house they will turn whatever is needed to get 21! It’s pathetic and You need 20 to get a draw and don’t wait for second card if house get a ace as while your turn a 5 on one the house gets picture card time after time after time! Leaves very bitter taste and let’s sports betting side down hugely.disgrace avoid!

Arturs Zelcs
10 June 2020
Comment from ca.trustpilot.com

Justin Thomas Kilpatrick
10 June 2020
Comment from ca.trustpilot.com
I was with bet 365 for years I cant log in to my account I emailed them and they said it was a decision made with management so dont open an account with them they wont give me the reason why my account got permanently blocked

Gene
09 June 2020
Comment from ca.trustpilot.com
I know Bet365 for ages, however their recent changes and limits for accounts takes me to let them go. Their app is really impressive and most important well optmized on the iPhone, however my account got limited for 8€ max bet without any realistic reason.

Francis Fay
09 June 2020
Comment from ca.trustpilot.com
They've now blocked me from watching live sport on their site. Hahaha ha. Its their responsible gambling team. They'll tell you they want to talk to you about your gambling(as a parent does to a naughty boy) and that it's really for your own good because they want to address problem gambling. Well, I don't gamble at all on their site now but they've blocked me from watching live videos. That for my own good too? Lol. Steer well clear of these childish morons.

Aayush Patel
09 June 2020
Comment from ca.trustpilot.com
Disappointed at the customer support.. could do better!

Thuy Nguyen
09 June 2020
Comment from ca.trustpilot.com
I got a won multi ticket 3 legs which is 1 void and 2 won but they were settled it as lost ticket for 1 void , 1 won , 1 lost then took it away . One of the tennis match I played that Popko.D vs Lozenri were Popko.D won over 20.5 game = 3.75 ( won ) Result was : Pop.K 1-6, 7-6, 11-9 Lorenzi.P but they settled it as lose .. finally I found out they were cheating on me as I always trusted them as just quickly checked if ticket have red dot then I’m send them a message and told them that they were cheating on me And requested for a full result of the match and how many game did they played ..? And I told them my multi ticket must be a won ticket , ( before that I already come to their website and checked a result every single odds bet showed up like first set 1-6 Lorenzi won , second set 7-6 Popko.D Won , odd/even = odd won ( means more than 20.5 game ) only popko.D win over 20.5 game not showed up and game over 20.5 and under 20.5 they are not showed up as won or lose, after few hour they sent me back a message with full review from them for a leg happened between Popko.D vs Lorenzi.P they are surely it were only 19 game they played but they didn’t give me full result , and they told me I’m not understanding a rules of the tennis ( i’m member with them more than 10 year money I lost their should can buy a house )as they offer me $50 dollar bonus bet for free as they usually never ever offer anyone before instead of they have to paying me $562.50 dollar it’s not much money about as I’m normally putted on my bet but I’m really angry because my won multi somehow became as lost ticket then I video recorded and took all my screen shoot with copy their replied message , I replied an other message again to them and told them I need a full result of the tennis game as I requested and how many game they probably did played ? And you are cheater( group cheater ) I’m not here to beg you for money or something like $50 dollar from you , I’m here to take your money from your pocket , i need to make sure what were the result like..and I wanted to make everything clear between you and me then give me a result otherwise I will have something to do with your company as I’m going to sue you to the court and first thing I do that I will contact with your management right now and see what were happened there .. I’m so sure my multi is won but you guys settle it as lost multi ...did you do it to everyone and all the member of bet365 ..? And I don’t know how many time you guys cheated on my account before more than 10 year seen I’ve been member of bet 365.. by the time yesterday I was really angry even if they are close my account straight away it’s doesn’t matter anymore as they sometimes did it on my account for a last few year when I was won more than 45K from them by deposit $500 dollar ( excatly not close but suspended my account straight away and ordered me to scarified my account again with passport and ID , drive license to reopen my account made me angry too , my account while suspended can only playing but can not withdraw it’s what I mean then somehow while waiting for them to sacrifice me I gave them back 45K because it were long time waiting ) I got all evidences record as video and pictures sent out and send in from them and log out about to find a good lawyer whom can help me out in this case ( after 5 minutes I log into my account again just quickly check a result for some other multi finally I found out a multi settled as won and my balance have $562.50 more in their ) but I really wanted to make it clear everything here as they said I wasn’t understand a rules of tennis and I got misunderstanding how many game were they play etc..(15 year I do and love my job) and what is going on to my account became cheated like that?I come back to sent them message again and keep asked them for a full result of the tennis match,i wait 10 hour already till now no reply from them ..should I sue them?

Francis Fay
08 June 2020
Comment from ca.trustpilot.com
I use it mainly to watch live sport. I leave 1p in the account so that I have a live 'in credit' balance but they've started constantly messaging me, phoning me and leaving questionnaires for me to answer. All because I spend so much time on their site. They imposed reality checks which means I get a pop up once an hour. They (gambling control) phoned me today for the second time in three weeks and I hung up on them. I gamble small stakes. Fiver is my max. They must be bored silly sitting in the office so they choose a target to harass. They've now imposed restrictions on my account because I hung up on them. I can't deposit or bet, but I can still watch live sport. Suits me fine. I'll bet on other sites and watch it on bet365 without the nagging lol. Cheers bet365. Pmsl.

Adam
07 June 2020
Comment from ca.trustpilot.com
Scam! For all horse racing and greyhounds, the career/ form is all made up.

Michael
07 June 2020
Comment from ca.trustpilot.com
At first it seems like the best company to use with the varied markets but please avoid bet365. Today I placed a bet that was a winner and they made it void. Regurgitated something from their T&C's about it being listed incorrectly but they had the EXACT same match displayed in their inplay section AFTER my bet was made void. They lied then used the rule in their T&C's to support them being able to do this without actually telling me what was listed incorrectly. Absolute scan of a company like most bookmakers. They will take your money no problem even if it's a mistake you made but when THEY make a mistake then you are made to suffer and lose out on winnings that were yours. Currently taking this to the gambling commission

Paul Gellatly
07 June 2020
Comment from ca.trustpilot.com
Avoid playing online games, in particular blackjack and your be fine! “ slight edge” the house has, that must mean bout 90/10 in percentage as embarrassing the hands they turn continuously! Let’s firm down hugely as feels so so crooked ! You win and you lose but just occasionally a win on card games be nice!
FPS9908
16 July 2020
Comment from ca.trustpilot.com
These guys are scum, the whole gambling industry is. I don't understand why these people are allowed to get away with business practices that would not be put up with anywhere else. My account was temporarily restricted and then, upon presenting proof of my source of funding (I'm not even sure why they were asking for it at the time), I was questioned further and then indefinitely locked out of said account. If you wanna place £50 on someone to win the game or the race, simple stuff like that, you'll be fine, I'd had that account with them for 10 years or so with no trouble. But get yourself a system and start using the place to actually make some money and you'll be kicked off within days. It's about time the gambling industry was properly governed by unbiased, 3rd parties. Having had extensive experience with the poker side of it and now some proper experience with betting I know for certain that they are a law unto themselves, they can do what they want and they get away with it. The house really does always win, even when you win!
These guys are scum, the whole gambling industry is. I don't understand why these people are allowed to get away with business practices that would not be put up with anywhere else.
My account was temporarily restricted and then, upon presenting proof of my source of funding (I'm not even sure why they were asking for it at the time), I was questioned further and then indefinitely locked out of said account.
If you wanna place £50 on someone to win the game or the race, simple stuff like that, you'll be fine, I'd had that account with them for 10 years or so with no trouble. But get yourself a system and start using the place to actually make some money and you'll be kicked off within days.
It's about time the gambling industry was properly governed by unbiased, 3rd parties. Having had extensive experience with the poker side of it and now some proper experience with betting I know for certain that they are a law unto themselves, they can do what they want and they get away with it. The house really does always win, even when you win!