Bet365 PLAYER REVIEWS(2911)
Ali
26 September 2021
Comment from ca.trustpilot.com
Worlds sh***test company. Even the agents eat dog sh***t . They restricted my account after I made a deposit. jammy c***ts get a life. The owner behind this is living a billionaire lifestyle robbing people. I beg stay away.
Living Crystal
26 September 2021
Comment from ca.trustpilot.com
Bet365 shows you decent amount of the bet placed and when you place a bet on higher odds they just make adjustments stating that the odds were on the incorrect due to technical issues and then they will make the adjustment and make your wallet balance in minus. In the name of adjustment they will never let you win higher bets and always make the amount Win as lower as they can .
Vaughan Mac
26 September 2021
Comment from ca.trustpilot.com
DO NOT USE I MADE A ACCOUNT ADDED MONEY THEY KICKED ME OFF IMMEDIATELY AND SAID MY ACCOUNT WAS DEACTIVATED THEN WHEN TRYING TO GET A REFUND THEY ENDED THE CHAT THEY ARE A SCAMM
Heartless
25 September 2021
Comment from ca.trustpilot.com
This review is for James C. I was speaking to a agent before which told me I lost my bet when I knew I had not. James was able to help me within seconds and fix the problem. I should be getting my winning shortly and will keep everyone posted on the results.
Carls
25 September 2021
Comment from ca.trustpilot.com
Still completely shocking, feature 80p win, not the first time either - definitely rigged, they say they have no control - but yet have servers that span rooms upon rooms for hosting and running the games, They talk absolute rubbish to try, and fob you off. Needs to be seriously looked into. They refresh winning games on starting a game so you're drained of your balance if you have won in the past too many times for their liking.
Kelly Louise
25 September 2021
Comment from ca.trustpilot.com
Been a customer for so long now at bet365, I deposit weekly and every Friday they give loyalty based on how much you play, bet etc. Few weeks ago was depositing like usual can't o Friday bam 25 free spins in my account, this happened for 2 weeks. I have stopped depositing or playing and no I only get 10 free spins for last 2 weeks on a Friday. I don't get any free bets or cash bonuses. This is all I get for what I play and deposit it's not worth it and not worth my money and time. Tried to ask customer service they tell you same thing over and over again, don't get no where. I'd stay away from this site.
Alex
23 September 2021
Comment from ca.trustpilot.com
Love these guys. I’ve gambled for donkeys and always throw coins here. The support staff are on point too. I questioned a change in my winnings (early payout rules knackered my bonus) and Hayden W explained it fully and professionally and I can’t be grateful enough. Thanks guys!
Red Goble
22 September 2021
Comment from ca.trustpilot.com
Scammers !! Stay clear if you win they take money back and even put your account in minus ! My partner cashed out on a bet for £80 + £18 both of these bets bet365 had removed the money from his account due to there mess up saying they shouldn't have offered that as a cash out ! This is disgusting as it was what they have advertised and what they had put up there self ! My partner's a loyal customer and uses bet365 everyday ! We will not be using again ! If you have an account delete it and the app ! Don't put money in ! Go to sky bet for safe betting!
Ash
21 September 2021
Comment from ca.trustpilot.com
Ban you for winning, shouldn't be allowed
Richie Blakey
20 September 2021
Comment from ca.trustpilot.com
Never had a problem with bet365 till recently with bets going missing then popping up again but final straw was when they don't honor there own terms and cons. Game ended early there reply was no void bet cause must of been error with our game timer, When shown screen shot of game ending early. Closed my account and will move one to more honest site. AVOID
A Google User
16 September 2021
Comment from ca.trustpilot.com
Just want to add to the hundreds of negative experiences.. my dealings with the site allowed me to fully appreciate e other reviews here. I’m most sure if the is companies credentials are fraudulent- however their business practices certainly seem to be.
Alexander Rosewell
16 September 2021
Comment from ca.trustpilot.com
I had occasion to interact with Bet 365 live chat as for some reason my account was omitting the "Claim" option for me to claim my £10 free bet. In live chat I was communicating with an agent by the name of Mia, who was telling me that the option to claim was in "My account." I explained that the option was not there. I then decided to try another agent to see if they could help me. It so happened that for some unknown reason the "Claim" option suddenly reappeared in "My account." A little while later Mia phoned me to say that she had communicated with me earlier and I think she was under the impression that I was dissatisfied. I explained that the issue resolved itself. She then gave me a £25 free bet for the misundertanding, for which I was very grateful. I just want to say that it was most commendable for your agent to show the concern that she did and phone me and that was very much appreciated. It is good to know that you are valued as a customer. Many thanks to Bet 365 and Mia for the excellent service provided and the extent to which she went to ensure that I was not left dissatisfied and to going the extra mile to draw the issue with the customer to a satisfactory conclusion.
Jay
15 September 2021
Comment from ca.trustpilot.com
Absolute garbage. Their casino games are rigged like crazy. I have heard of restrictions on winning players which is just nuts. Bunch of crooks.
Charj
14 September 2021
Comment from ca.trustpilot.com
Blocked my account for no reason! Deposit between £5-£15 a month. Rarely win anything! Last win was in January and that was only £120! Now I can't deposit anything and when I asked why it was due to 'management review' and it was permanent and they could not go into it any further. After 5-6 years being with them up until Euros they were okay and now an absolute shambles!
Mrs m cornfirth
13 September 2021
Comment from ca.trustpilot.com
I’m writing for my husband he’s livid just joined he played 10p spins on 2 slots 100 spins in total he won 5p mg it’s total robbery how do they get away with it. Nothing regulated with there slots. He’s closed it completely. Yes they are fraud it people
Ali
12 September 2021
Comment from ca.trustpilot.com
Fraud company. I have placed a bet at before 4pm when I tried to log back in it came up as “ we can’t recognise your account” when I spoke to the agents online about 8/9 of them ended my chat without resolving my issues. They have suspended my account without a valid reason. No time frame was given to resolve the matter all they say is wait for the matter to be resolved. Which could take years 💩. Stay away from these scammers they close your account if you win.
Colin Currie
12 September 2021
Comment from ca.trustpilot.com
if i could i would rate this minus a trillion absolute..... disgusting website especially your in play football bets especially when your desperately waiting on a goal as they are the only website i have came across that flashes up a goal when its not a goal giving the punters hope for nothing and it happens numerous i mean numerous times a day i see a tem as scored they flash it up as a goal and seconds later its wiped off the screen as a no goal i detest the site i detest the stupid stoke city owners
PissedOffCustomer
12 September 2021
Comment from ca.trustpilot.com
Absolute worst betting site. Customer care behaves like a robot with no mind to think. If I can get my money that has been hold with them back after this useless customer service, I’ll be gone. Draftkings is the best there is.
Carls
11 September 2021
Comment from ca.trustpilot.com
If you have some decent wins, making you unprofitable to them they apply adjustments to your account, reloading winning games so it's impossible to win any decent amounts - illegal what they are doing.
Sunil
11 September 2021
Comment from ca.trustpilot.com
This company cheated with me. I have write an article for them amd yhey didn't pay me.
James Muircroft
10 September 2021
Comment from ca.trustpilot.com
Very very disappointed with contacting live chat brushed off the complaint and hung up this is not a good betting site
Bek
08 September 2021
Comment from ca.trustpilot.com
Dont ever bet on this frauds. These pathetc frauds need to get taxed so much ! Their customer service is trully garbage just like their employees . Pathetic frauds
matt
07 September 2021
Comment from ca.trustpilot.com
terrible....dont know what has happend to their websites but you can not log in anymore...just get the spinning wheel ...lucky my acct empty
rshell
07 September 2021
Comment from ca.trustpilot.com
I had a few bets on correct score football , by error they were placed on 45 min betting , however every bet placed before this was placed on 90 minutes and they would not pay me
justin rizzi
07 September 2021
Comment from ca.trustpilot.com
Just to remind u Canada has an online betting for proline. U can bet anything. Take your business there it’s as fair as it gets. They won’t cut u off if your a winner. Leaving bet365 was the beat thing I ever did. Although I don’t bet online anymore proline sports betting is the safest and fairest. Well Anything compared to bet365 is fair but whatever lol. I’m hoping proline takes away most of bet365 business. Still have bad memories thinking of my history with bet365. The wars over and prolines betting site is open. Let bet365 starve for what they’ve done. Take care
B
05 September 2021
Comment from ca.trustpilot.com
Reel you in with all the promises in the world and take your cash out away every time you bet or you start winning
Waldemar Vortex
04 September 2021
Comment from ca.trustpilot.com
If you make 5-6 good profitable bets. They will be limited and close your account :D You can play in bet365 only if you lose your money. Bet365 needs hard government regulation and a sharp increase in taxes!!! AVOID!!!!
Allan buchan
04 September 2021
Comment from ca.trustpilot.com
Bet365 are a very good betting company even though my account is suspended at the moment they are the only UK firm you can bet exotic bets on Australian horse racing you can bet on tricasts and even pick 4s! Which pay out thousands to 1if you pick correct 4numbers to my knowledge no other UK online bookmaker offers these type of bets payout is instantaneous wether its a pound or thousands. I'm not into slots or casino games but from what I hear they are the same as everyone else. Gaming slots etc. is very high risk and more people lose than win I suspect that's why the negative reviews are so high bad losers people like that should not be spending money on these sites as they are for enjoyment purposes.What you should do is say to yourself how much can I spend on here before I stop and when you get there you need to stop! Then you will have enjoyed your time if you win, fab if not too bad wait till you can afford to play again its that easy hope someone takes the advice.p.sBetfair are not fair
Ahmed Gamal
03 September 2021
Comment from ca.trustpilot.com
2 years so far with them, never had a problem with withdraws and winnings, iam using skrill and the withdraw process take less than a half day
unhappy customer
02 September 2021
Comment from ca.trustpilot.com
Horrible company. Opened an account with a £100 deposit and made a £5 bet only to receive an email saying that " Due to the nature of your business, a decision has been made to close your account with immediate effect. ". Spent half an hour chatting with one of their representatives online but was refused any information as to why my account was closed. All they said was 'due to activity' which doesn't make any sense at all as I just opened it and there wasn't even any activity other than the initial £5 bet?!? bet365 representative also refused to refund my initial deposit in full or escalate my dissatisfaction as a complaint. Overall, a horrible experience - stay well clear for your own good!
Swimmer
02 September 2021
Comment from ca.trustpilot.com
THEY WILL CLOSE YOUR ACCOUNT!! EVEN IF YOU STILL HAVE LIVE BETS IN PLAY. 85% 1 Star rating on Trustpilot reviews says it all. NT Gov. in AU support their behaviour. How do employees sleep at night?
Upset Punter
01 September 2021
Comment from ca.trustpilot.com
Do you bet because you like big wins? Don't register here. Win too much and they will restrict you and block you from betting. They don't allow winners. Only they are allowed to make profit out of their customers, their customers aren't. EU and UK need to pass laws to make it illegal for betting companies to discriminate against users based on how much they bet, how much they win, and what kind of selections they want to bet on. Heavy fines should be issued on such discriminatory companies. Betting is supposed to be fun and fair, and Bet365 is NOT fair to all of its customers.
Lachlan Davey
31 August 2021
Comment from ca.trustpilot.com
my account was restricted after I won only $945 ? that's not even a grand... I would hate to imagine what they would do if I got a big win. Never had the issue with other companies, I won 8k with other companies and had my money within a day, I win a small amount at 365 and with no warning my account is restricted. Customer service team is friendly, but the company need to show more trust in its punters... unless they (365)secretly are struggling financially? because that would make sense as to why they are being so strict.
Izfa Tinternet
31 August 2021
Comment from ca.trustpilot.com
They block winning bets when it suits them and slow play compliant when you raise the issue with them on CHAT.. Steer clear.. they will take your money and block you at the first sign of you winning more than a £1k...
Junior Adusei
31 August 2021
Comment from ca.trustpilot.com
I won a bet which suppose to be a Total of $2300 & some change the last match was between Barcelona SP vs paulista the result wa 3:0 against Barcelona sp but somehow they claiming the game was void Im curious how so when the result says on their website that it was 3:0 I need some explanation to it I bet was over 2.5 goals guess what instead of given me the full amount I won they offered $1200 & some change saying the games was avoided it wasn’t they played the game and the score was 3:0 I’m going to fight to get all the funds I deserve for my bet I already have pics to post to prove they cheating
Freddy
29 August 2021
Comment from ca.trustpilot.com
Disgracefully slow app. It takes a good 5-10 seconds, sometimes longer to switch from one race to another or one game to another. Gives the lowest payouts on trifectas, quinellas, exactas etc. If you take a multi bet and one of your horses is scratched after you place your bet then they count that as a loss instead of a void bet. And don't get me started on their withdrawl system. It is staggering that other bookies in Australia can transfer money into your account within an hour or less, but Bet365 routinely takes a week. This is the part that really turned me off them. It's like they have 49000947473 people working in the deposit section and just 1 person to take care of withdrawals for every customer they have across the world. Just....just avoid this mob of crooks and hustlers and pimps and thieves.
Md Akash
28 August 2021
Comment from ca.trustpilot.com
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Martin
28 August 2021
Comment from ca.trustpilot.com
Barred me because I won a few quid off them, silly sausages because I love a bet and would’ve betted with them til the day I die which as everyone knows would have been a helluva lot more than what I would’ve won off them. Enjoy the good odds whilst it lasts because it’s inevitable that you will get barred or restricted at some point.
Bet Fixed
26 August 2021
Comment from ca.trustpilot.com
If you're looking for a particular option of play, you probably do not understand how fixed matches work. People who get these matches fixed are unpredictable, the unpredictability is to make it hard or impossible for authorities to catch them. They don't disclose games to buyers until a few hours before kick-off. When I bought from Kevin via his whatsapp few months ago, I was made to answer a couple of questions and test. Do not ask for HT/FT, as it is not up to you to make demands from a fixed match seller. They give you fixed matches that they have made arrangements for with any option of play. Like I said Kevin is really good in what he does best,check him out and come and testify. You can contact him on WhatsApp through this line +2348125017872
Chris Shilling
24 August 2021
Comment from ca.trustpilot.com
Football odds are good and the payouts are fast which is good they put a deposit limit on my account for no reason really which means I can’t really play roulette now which is properly a blessing because you never ever win on roulette that’s not me being sour I’ve won big money past in casinos but bet365 no matter if you cover 35 numbers seems to find the only one number spare on a regular basis or will give 20reds in a row yes that can happen now and then but not everyday
Kevin
24 August 2021
Comment from ca.trustpilot.com
Their website is easy to use and place bets . I closed casino and poker etc just use it for betting.Instant withdrawals is good ! Customer service loses you 2 stars .They must be from the Planet Moron in deep space .
AKam
23 August 2021
Comment from ca.trustpilot.com
To echo what I have read and would like to add to: this company and their customer service department are abhorrent. I not them, increased my betting because of a big win on another site. They implemented restrictions on my account and then became intrusive asking about my finances, work etc. Why didn't they ask this at the beginning? I was called by one of their Gamble Responsible advisors who assured me these blocks would be removed and now I would have a cap/net deposit amount for my own safety. I visited the webchat as the block was still on my account and I couldn't deposit. Three webchats is what it took and these were with rude morons....not just morons. I have kept my account open more so now for insight into the behaviour of this company but ensure you ask for transcripts. When opening a new account set out your stall with them. Ask questions prior to making your big bets as these guys operate with their rules.
Consumer
23 August 2021
Comment from ca.trustpilot.com
Like many others I have been a customer for over 20 years and all of a sudden they just closed my account and said it was a trading decision. Like most gamblers I lose overall year on year but this year I had a good run recently on the itv races on a Saturday. Winning a few grand over the course of 6 weeks or so and they decided to close my account. Shameful really,the so called biggest betting company in the world. I’ve been told bet 365 now have a policy if you make 3 withdrawals in quick succession of over £250 your account gets flagged up and your account gets closed .don’t know if that’s true or not but my account and what happened to me fits the criteria for closure of its true.
Mark Hamer
22 August 2021
Comment from ca.trustpilot.com
Well where do I start ? First of all they put restrictions on my account for no reason then when I contacted them they said they have closed my account and could not give me a reason for this !! Unbelievable and quite sad! Very very un professional from a massive company! Stay clear from bet365 there are many more better gambling sites around!
The Wealthiest
21 August 2021
Comment from ca.trustpilot.com
Most worst online casino, losing for years on this platform. If you are a consumer from europe get a lawyer, because you can get your entire money you lost gambling you can get it back especially if you are from germany or austria. Poor company they dont have licenses for online casino in europe just for Malta. Even if you dont have money for a lawyer Google Litigation financier for online Casinos in your country they can get your money back for a decent amount from you money they are getting back for free.
Adam Roman
20 August 2021
Comment from ca.trustpilot.com
Very deceitful company, I feel sorry for the employees - locked my account initially for having bet a large amount/winning a large amount and I was required to go through a questionaire - went through it. 1 month later my account was locked again, place a few bets and make some large winnings. Called and they advised that my email address has changed on my account, log into my account and the email address is the same... I also use an encrypted password at 128bit with no external access. The company has obviously locked my account with falsified information to stop my winnings. Use Sportsbet, this doesn't happen there.
Julie Lay-Burch
20 August 2021
Comment from ca.trustpilot.com
Disgraceful treatment on the bingo site.Avoid.Account restricted,account opened,few hours later restricted.Over 3 hours on the phone and numerous emails.My account suspended.
STEPHEN HARRIS
19 August 2021
Comment from ca.trustpilot.com
Placed a bet of 50 pounds couple of weeks ago the horse waS scratched so took my money as if it had lost, think this lot are nothing more than thieves, don’t sign up with them, if you do you’ll be disappointed
Zimmermann
19 August 2021
Comment from ca.trustpilot.com
I don't know by whom but I discovered multiple payment orders made to them ! I never went to their website but I suspect a vast network of online Casino being the source of this fraud. Stay away of that evil side of internet.. (Online Casino etc..)


blaaaaa
27 September 2021
Comment from ca.trustpilot.com
I would give this company minus million stars if I could. Their customers service is really horrid and you get nowhere with them. They send you copy pasted answers and do not try to help you. Been having absolutely the worst experience I've ever had with any kind of company.
I would give this company minus million stars if I could. Their customers service is really horrid and you get nowhere with them. They send you copy pasted answers and do not try to help you. Been having absolutely the worst experience I've ever had with any kind of company.