Bet365 Review

I just downloaded the app, and it said there was an issue verifying my account. I had to send an email to the verification team. Where they asked for a photo of my social, my ID, and a letter showing my name and address. I covered all the numbers but left out the last 4 of my social, my name was visible. The rep said to take a photo where the first few numbers are visible as well. IMMEDIATELY I DELETED THE APP.

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Corrupt has anything soccer results that don’t make any sense every soccer bet 1 let’s you down 99% of the time last second goals coming all the time to kill your bet they say this is fair that’s why every betting shop is empty crime of the century and government allows it need I say more

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Surprised at all the negative reviews. I have been thinking Bet365 is one of the best sportsbooks ever. They cover every sport and have many unusual betting offers and always pay me very fast.

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Signed up to account for Grand national and was due a credit of £30 given after you had your 1st transaction .. so glad I transferred winnings straight away. Tried to get into account to use credit and was told my account had been closed after having another account opened . Never opened an account before with them and if I had why would it not say I already have an account with them using the only email address I have had used for years ..Leave well alone

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They ask for details for a wire to Canada but do not provide all of the details they request when sending the wire so they get rejected. I have asked multiple times about other ways to move money and they do not provide an answer. They are simply not interested in solving problems they are creating. Very poor, use a Canadian site if you are Canadian they are terrible.

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Terrible betting company. I placed a bet with my own money to get a promotional offer of £30 free bet bonus, however they will not let me use the £30 free bet to place on anything, they want me to deposit more of my own money even though I have £30 on my account to use. Absolute disgrace of a company just trying to con people out of their hard earned money.

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Honestly use to be good deposited over !£200 and maybe got max 3 bonuses dead spins and if I did get a bonus £5… don’t play here seriously if you want to lose money then go ahead stick to jackpot joy or 777 casino

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Experience with B365 ~10 years. Last 12 months felt like they tried to be my bank manager. Wanted salary, financials, and their KYC process also wanted my passport number. Locked me out when I refused. Not sure who they think they are! I’ll miss some of their betting products but not their over-controlling

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I’ve deposited at least 15k on bet365 in the past 2 years and I’ve withdrawn the maximum of 1k. The site never gives free spins & when it does it doesnt give you any wins. It takes hundreds and hundreds on roulette and never gives a number. I’ve played slots & it doesn’t give you any wins or free spins. I understand the probability of games and that gambling is a risk but its absolutely beyond a joke that it just eats and eats money without even giving a single win. I have played on loads of different sites & I’ve won & lost but nothing like bet365. It is one of the worst sites I’ve ever used & I’d definitely not recommend it. You never receive any bonuses or anything for being a frequent player. This site seems very fraudulent & I won’t be playing on here anymore. I’m far from a sore loser but after the past year of always been in a constant loss and using different sites to play which I’ve played less money and won more than I ever have on bet365, I’ve finally decided to leave a review so nobody makes the same mistakes that I have!

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Been with Bet365 for over a decade, finally in a position to take a withdrawal ($1500.00). Account is verified, and wouldn’t you know, the withdrawal has been under review for months. Terrible company, it was never like this.

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Terrible company, some Tatiyanah rep told me my account was closed and could not be reopened by a trading department? I didn’t even have an account. I mistyped my phone number on registration, and asked for help but got attitude, a ridiculous wait, and because I complained of said wait got a closed account because “they reserve the right”. Then I came here and saw the scam reviews, so thanks Tat! You’re horrible customer service saved me from losing money.

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I have recently closed my account …after many years as a customer they decided to restrict my account pending investigation…After many emails backwards and forwards I decided to copy in CEO and then finally something was done …I was given compensation for mistakes made …Account back up and running and then once again they decided to stop the little freebies where you select correct scores on a Saturday and the goals …normally get a few bet credits from it nothing major ….Out of the blue half way through week decide to take this option from me … pathetic and no reason given so enough is enough…. Something is very wrong with this company now and treat customers very poorly …Now opened account with BET VICTOR and so far all going ok..

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Joined to put a bet on day of grand national deposited £10, £30 free credit, bet on the winner said I would get 52 pound back, on the day had 82 pound in my account , tried to withdraw my winnings, unable to. They locked my account, then allowed me back in after validation lo and behold my account minus £52 , total rip off company they should be investigated .

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To rate my experience with 1 star is generous. Placed a bet with Bet 365 on the winner of the grand national. This was placed and the funds taken from my account.Received no notification that this bet couldn’t be accepted when placing it. I tried to login after the race, I couldn’t access my account and was told the bet had been made void.Terrible company and they should not get away with scamming customers as I can see from the reviews I’m not the only one who has experienced this unjust treatment of customers.

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I cannot verify my account as I do not have a smart phone. I have tried for hours and not got anywhere. So I have closed my acount. This is digital exclusion. Shameful

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Very scammy and dodgy. Deposited £10 for the National, won £30 but wouldn’t let me withdraw to my card, wanted bank details and ID etc. Never had this with any other sites. Wonder if they’re selling details on? (the few positive reviews seem to be fake too, which is a red flag imo).

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I don’t usually bet but signed up for the Grand National on their deposit £10 get £30 of free bets. Small print reads the bets must be settled before the free credit is applied – which is well hidden. Deposited and bet £10. Account shows only £2.50 settled even though £10 has – so no free credit has been applied. This is FRAUD in my opinion. They take your money based on a promise that they don’t intend to deliver.

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Horrible company, likes the users to deposit money as it benefits them. But once you win, then there is all kinds of problems with the withdrawals!They closed my account for suspicious behaviour. an online company which does not allow you to bet while being outside your country. You can’t have 2 accounts under your name if you are a citizens of more than one state.

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Offered £30 free bets if I deposited & bet £10, did this to find out T & C’s were in their favour & did not make sense to me, however never got any free credits, avoid!!!!

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Site and app crashes in the middle of UFC 300. Lost money not being able to cash out. They are only offering an apology and that is all. Won’t be using this app anymore.

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Unfortunately not an option for no stars! Only did this for grand national, offer wad bet £10 get free £30, whoo hoo, obviously too good to be true! However, in my £10 my horse came in 4th (allegedly they were paying out on 6th place)! Surprise surprise, nothing back, only normally bet on the grand national but in future I will go into a shop and forget the crap’offers’

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This site needs the ombudsman involvement ridicul0us pay out, the way Thier customers service write back to is so rude as if we gambling with Thier funds ,the site doesn’t log out like other websites they’ll question you on the time you’ve spent on their website, if you withdraw a win they wouldn’t free the funds till you answer their 4 or 6 questions come on guys I came here for fun not a flippin essay boring wins and rubbish connection slots games repeats same symbols over and over again with no win of course You will lose more than you’ll win on here programmed to blow your mind away 0 to 100 in less then 20 mins give you back something between 14 to 36 quidFree spins are wasteful fun of time and pay, £2 spins wins you ungrateful 8 pounds And the funny thing that they send you email warning you of your spending as if they care. you’re the fun killa bet365.

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the spin to pay out ratio on Big Catch Bass Fishing Megaways is dreadful dead spin after dead spin took 38 spins to even win 5p lol

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Closed my account. Won’t tell me why. No idea what money was in it. Disgusting way to treat customers.

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Defo a scam site over 3 months I’ve deposited I deposited 50 pounds ine day not one scatter on the same game I played it on biggest scam site I have ever played on

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Absolute joke,very unprofessional,impossible to log in most of the time.I have switched to Paddy Power,much better and easy to use.

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Absolutely worse day of my life not worth the money for the festival zone didn’t even see the rase bad day awful 😞

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This is a scam betting site…they’ll take your money via credit card but will not send you back your cash that way. They force you to have a separate bank account only in your name, no joint accounts. So to get my winnings, I must go open a new account just to receive it. Stay far away from these guys, they suck.

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Amazingly bad experience. I opened an account and uploaded my passport and drivers licence. Checked back two hours later to see if my details had been verified only to find that my account had been closed. Contacted support and they said I’d failed the verification!! I said that this was annoying but asked them to delete my personal details. I was told that they’d be keeping my details! This is illegal under GDPR and I’ll be reporting this behaviour. Why would they even need my personal details if they won’t let me have an account with them? What a way to run a business!

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no matter how many times i try access my account i get a code LL01 , get directed to a virtual chat and no one is there. Its pity they have the best odds compare other online companies

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Opened an account to avail of an offer of €30 of free bets. My account was closed a day later. Was first told it was for multiple accounts which i dont have and secondly it was due to the nature of my business whatever the hell that means. But its ok, as they understand how frustrating it is for me. Asked them how long they will retain my card details as i cant long on to delete them. Told me to read their policy to see what they do with my information

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Seems like a scam placed EW bets on horses that came 2nd 3rd yet payouts never materialise. It’s incredibly misleading expected return is a joke no where near when you actually do win! App deleted.

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Awful! All staff are awkward… feel for them in away because the decision makers just hide behind them and emails… restrict account and leave you hanging for days.. avoid this company.

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Another company that just takes no game plays nothing

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Worst betting company, only care about their profit and money, limiting you after you make some profit. HORRIBLE

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Deposited money with debit card. Won. Went to withdraw and was told they can only pay via international wire? What? My bank isn’t on the swift network and literally cannot do international wires (tangerine in Canada , any idiot can look it up). They are baffled and won’t pay. Want me to open an account with a new bank? Took my money on debit visa no problem though! And Interac etransfer. Totally incompetent or trying to steal from me, not sure which.

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I got robbed not the first time as well from bet365 so I cashed out at 270 every single bet come in and one was 2/0 I had over 2:5 goals only needed one more goal for 731 but cashed out at 270 and then I said I am overdrawn in my bet365 account then got a reply saying sorry your bet lost how can this possibly be I cashed out when it was 2/0 the game ended at 2/0 and then said I owe bet365 it’s a joke ripping off people like me from a Maori million pound business you should be ashamed of yourselves I will not rest until I get answers not about the money its about getting robbed

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Disable accounts with no way of retrieving money back. Thieves have stolen 3000 from me at this point. CRIMINALS

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Horrible! I signed up, won, and my account was disabled as soon as I did. I have supplied all the necessary paperwork, but I still haven’t received my money. I’m unable to access my account and support has no clue what to do. Avoid this shocking service at all cost. Experience the thrilling benefits and luxury of Elite echelon where every visit is rewarded with special offers through the elite ETF program

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They are blocking winning players, but never those who lose

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Allowed a 12 year old child to access there site and gamble 500 poundt and wouldn’t assist in return the stolen money pure incompetence 7 people it took lousy customers service

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Awful site, probably put 300£ in over a year (not alot for some) and have withdrawn nothing as winning anything big is impossible

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WORST EVER! SAY AWAY.. Promised me several bonus bets but never received them… The app always freezes up in there favor..

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If you’re playing plashinko on bet365 don’t they don’t pay out jackpots you’ll get a full card and still get no money also it’ll show you have 1 more ball right off the rip to make 100-1000 you’ll pay like 60% of that and still lose it all 80% of the time games rigged and scams you

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Criminals they are rigging sports multi bets on afl. They put the name of one emergency from one team on the list. So if you pick the player who’s the emergency in your multi you have no chance of winning it is a rigged bet. How can a player you pick get 15 disposals when they only get 10 minutes of play time. Keep away from these criminals they are only bet site that does it

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Account was closed by their decision within 24 hrs. I won my parlays and received the 200 free bonus bets , was unable to use them because my account. Closed same day, this company only wants people who will lose. This is the message you will receive“Due to the nature of your business, a decision has been made to close your account with immediate effect.“

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You will deposit money in seconds but you will never withdraw it when you win…

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Worst company ever, had my account since 2018, never really won much more then £500 in all those years. Deposited money yesterday won a few small bets, and they restricted my account today and then close it. They only want people who lose lots of money and don’t want people who win. God forbid you win a fiver here or there. Can’t even be bothered to argue with them, just want my money which is in my account and I will take my business else where

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I wish theirs won’t be no star at all . This is that worse sporting book ever could be . They trap you with that sing in bones and then they rob you and scam you . That app get freeze and kick you out every time . For no reason . In my opinion is worse sport book to bet on. Customer service sucks pretty bad. I made a deposit place a bet star lagging and didn’t let me do anything. They stole my money . And then when I call said they couldn’t do anything.

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Refused to process a withdrawal my UK bank account.When pressed they said it’s just not an account they support. It’s a well know account provider, Mastercard backed with over 25million global personal accounts.They’ve told me my ONLY option is to open a new bank account to withdraw my funds.At no point in the signing up process, or account use did they make this clear. It is not in their terms and conditions – in fact it has been very hard to get this information from them at all. I’m taking my complaint to the UK gambling commission to see what they say about it, my legal advise has been as follows.”Thank you for providing bet365’s terms of service. After reviewing the relevant sections, here are a few key points that seem relevant to your situation:Section 11.1 states that bet365 may withhold withdrawal payments if they have not completed their verification checks to their reasonable satisfaction. They require alternative bank wire details to process your withdrawal since they do not accept XXXXXXX.Section 11.2 says withdrawal payments can only be made to the registered account holder. There is no mention of requiring customers to open new bank accounts.Section 11.3 states authorized withdrawals are usually processed back to the same payment method used to deposit funds. This is not reasonable in your case as your account was opened with a bank account 8yrs ago and that account has not been your bank account for 5 years.Section 16.2(m) prohibits misuse of bonuses or exploiting/manipulating bonus offers. But your situation does not involve any bonuses.Section 17 allows bet365 to suspend, limit or close accounts for various reasons including engaging in prohibited activities. However, simply using a XXXXXX account that they do not accept does not appear to fit their definition of prohibited activities in section 16.2.In summary, while bet365 has broad rights to impose restrictions, their refusal to pay out to your legitimate UK bank account and insistence that you open a new account is highly questionable based on their own terms. The terms do not require customers to open new bank accounts in order to withdraw funds.My legal advice is that you do have grounds to complain that their conduct is unfair and unreasonable. Filing a complaint with the UK Gambling Commission regarding your consumer rights would seem to be the reasonable next step if bet365 maintains their stance. The key here is that their policies were not made sufficiently clear upfront and that their remedy of requiring a new bank account is overly onerous. My legal assessment is based on the transcript you supplied and their terms and conditions – in relation to UK gambling and consumer protection regulations.”

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