Bet365 Casino Review

Got blocked because apparently I spent 30 hours logged in and it’s like 3 days that I can not unblock it. The costumer services saying they will call me shorty but 3 days is to short for the apparently. Horrible experience.

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Bet365 software has a glitch where you get your account frozen and they can’t even manually pick cash out option when available causing you to lose your bet.Worst yet customer service denies this is a issue

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Worst betting app on the market. Always freezes, so slow sometimes a game will finish before you can even get a bet on. Total shxte.

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For those who want to report these scammers, I have found a page called (ASKGAMBLERS) they help you recover your money from the casinos by reporting them and they make everything easier

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I had made a bet on tennis that appeared to have won and gave me the option to cashout so I can bet and not have to wait for the bet to settle. I notice the match has still kept going as there was reversed call but my money was still my account and there was no outstanding bet to look at in case of cashout so I thought I was ok. I then notice my money from my account I wagered is gone. I noticed the bet I made would’ve lost but I cashed out and didn’t even give me an option to cashout again during the match after the call was reversed. This site glitch not only cost me money but their team doesn’t care about good faith. They care about getting money is anyway possible and don’t care about their customers. I would suggest FanDuel as I haven’t experienced any site glitches and better promotions. If you have bet365 I would delete the app

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Why is this site even allowed to stay online? So many complaints about customers not getting paid their money. Why aren’t people getting together and suing this company for theft? Because clearly they are stealing. Companies that are using them as a sponsor should be ashamed about luring people to their site just to get scammed of their money. Everyone should get together and stop this awful company from continuing. I cashed out $4000 still had $1100 in my account. They shut down the account during my bets and was unable to log back in to get my money. Over a month now of themSaying my account is under review. They are crooks and I hope they get shut down.

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This review isn’t because I was doing Bussiness with this company,but a friend was banned for winning and this has passed in to all other companies he is out of Bussiness due to the ban.Zero Star for bet 365 would be more fitting.

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Unbelievable to see this company taking advantage of customer If you have a player to have a shot 5 minutes into the game the player got injured and taken off immediately your game is marked red Paddy Power will void the player and your game is still on This company is fraud I’m going with paddy Power from now on People stay away from this criminals

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Dont play at this site if your a casino player heres how bad it truely is ive deposited and lost £3000 since joining bet365 the rewards i have recieve to date is £30 sports welcome bonus £5 site wide bonus £20 goodwill bonus and 50 free spins with the value of 10p per spin. Do not join here thinking they are the best or that you will get lots of promos because its simply not true the advertisements they put out are nonsense believe me its the reason i joined them and trust me you dont get what your promised and they show zero loyalty to good customers.

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DO NOT DOWNLOAD OF SIGN UP FOR BET 365 YOU NEVER WIN YOU SPEND A FORTUNE THEY TAKE MONEY OUT OF YOUR ACCOUNT WHEN ITS LEFT THERE FOR A COUPLE DAYS THEY DONT REPLY TO EMAILS TRASH TRASH TRASH ID GIVE ZERO STARS IF I COULD

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Registered an account, made a wager in a bingo room and suddenly account becomes unusable. Contacted live chat who said account was banned and have no further information, i asked about getting a refund and basically said no refund whatsoever. Pretty scummy/scammy company if you ask me. Avoid if you value your money!

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I don’t know why I gave bet365 so many chances to do better, but this has to be one of the worst platforms out there. Their customer support is atrocious, their loyalty to high paying customers is no where near rewarded like Stake.com does, if bet365 even rewards their users. Do yourself a favour and go with stake.com or another platform that will treat you right and reward you for your loyalty, what a lot of garbage this bet365 team and platform is.

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You disgust me with 2000 pounds and not even a prize in thief conditions. I hope no one plays on this platform because it is a waste of time.

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Unserious and unprofessional trashThis so called company is rubbish. They have no clue about how to choose and recruit eligible and qualified applicants for their role. I applied as a German speaking customer support in Malta. Besides the fact that this role is extremely bad paid and has unhuman working hours, they don’t even care if you have a heavy costumer care background and experience like me in the 1st and 2nd level support for VIP customers at Siemens company in Munich. I am more qualified than anyone of those applicants but like I said, these Stupids give a damn about your qualifications. The mentioned job role is neither a high skilled role nor a professional one where people need a heavy bunch of experience and knowledge.So my suggestion for those who are thinking about working in this crapholeKeep distance, save your time and energy and don’t waste it.

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The deposit using Interac is quick i tried to take advantage of the match bet but they force you play in the Casino and you cannot even make sports bet until you have wagered like 40x your deposit in the casino. Anyhow i was unable to download their Bet365 Authenticator so i had to have them cancel my match bonus which they did. I immediately tried to withdraw the funds and what bothers me is that after you click the withdrawal there is nothing on their interface that shows your withdrawal so you contact Customer Service thru the bot chat first. Once you have located live chat they tell you it is being processed. So i wait 24 hours as suggested and they say the same thing next day. If they made the effort to process my withdrawal you usually get an email from Interac stating your transaction is in process. They are just holding my funds until either i give up or I forget about my funds or even worse I reverse the transaction expecting me to play on their site. Anyways it has been 3 days now and everyday i gotta go thru the same b.s. Unfortunately they are missing the bigger picture because if they were prompt on their withdrawals people like myself would write something nice. All of us Sports bettors like nothing better than quick no frills withdrawals. I did get my funds returned after I wrote this review. Took 3 1/2 days.

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Utter crooks went to withdraw 6000 euro worth of wins tonight to previous uploaded wire bank details exact same as always and successfully used by other casinos today and yesterday to my pay me.45 minutes wasted in chat for them to fob me off by saying they sent an email to a department not good just wilfully withholding my winnings!

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0 stars… they don’t reward loyalty here at all they punish it. I use them regularly because they tend to offer the best odds on football markets and that what I like to have a little flutter on… I put lots of small acca bets on at £5 maximum. They continuously ban my account from receiving any free bets or bonuses or the free games they offer. When you contact customer service they just say this is a decision from our traders and cut the chat off…. Absolute shambles of a business… it’s like me going to Asda and buying all my shopping there and when they have a buy one get one free offer or something similar they tell me I’m not allowed the offer as I shop there all the time!!!

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The company will rob you of your money. Sometimes when you withdraw they don’t even cash you out!! Don’t get me started on the customer service it’s a joke – absolutely ridiculous! Never am I using them again. I’m still chasing up funds that I am owed and getting absolutely no where with them do not use bet365.

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This company banned me after a few modest wins. I have noticed they are now sponsoring videos on oddschecker.com. No surprise because they are pricing up races well in advance of other companies and if there is an obvious gamble taking place, they cut the odds – and the other bookies follow suit. That would be fine if people like me were allowed to access their early prices but we aren’t. They are killing horse racing.

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They unsafe won’t allow me to remove my card also asked for days to close my account gets blanked I never been able to deposit makes it seem odd !

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Account closed moments after opening and placing a bet – depriving me of the option to cash out the bet, which I’d only placed to take advantage of the new customer deal. No explanation provided and will only receive anything back if the bet wins.

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Joined 365 last year,probably spent more than I should of.but the last week or too I had a bot of luck on the horses,about £1000 in winnings.today I got an email telling me I have restrictions on my account?no more offers or the odd free bet.so I withdrew all my winnings,then within an hour I got another email.due to the nature of your business we are closing your account with immediate effect? The nature of my business is,I am a 69 year old retired female care worker,. Well all I can say is enjoy your £300 million profit this year.how do you think you make that money? It’s from people like us,totally shameful,1 star way too much

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I had constant issues with the app that don’t happen with other apps.I closed my account because the people in customer service seemed to me to be not boba fide in resolving customer service issues – If I’ve got that wrong, I wait contact from the CEO – but I won’t hold my breath

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Total deposits since my registration : CAD $840.09Total withdrawals since my registration : CAD $0.00TOTAL BENEFIT FOR BET365 : CAD $840.09Between you and me, it’s a nice benefit for their business!And as a goodwill gesture or courtesy, they’re even not able to provide a sh**** CAD $5 or $10 Bet Credit, or Free Spins, or a loyalty gift, LOL.The customer agent Alexya V invited me to check on the Offers tab, there are a lot of interesting thing. But I always have nothing, since more than a year ‘’No offer available’’.I know that it’s not the customer agents fault.But it’s a very bad customer gestion from this relevant department. I’m not asking a huge bonus of 500 LOL!Positively, they have a great platform. Bilingual App. Thousands of sports markets. They also broadcast several sports. It’s awesome.But they should improve their loyalty program. They should also improve their withdrawal processing, as I heard it’s very long. Some websites are processing within 1 day.They should also offer Interac withdrawals when we deposit with a PaysafeCard voucher. Because we can’t withdraw with PaysafeCard.Anyways, I’m not feeling an important customer for them so I’ll stop depositing in this website until I receive a gift.I wish you a good continuity!

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Similar to some others, I’d had an account for years with no issue, generally losing out, as you do.After a couple of nice wins in a week for a only a few hundred, in Jan 23, I get an email saying my account has been restricted (down to pence), without obviously explaining the real reason.I asked them to close the account back then, which they said they would, but today, 11 months later, I get an email saying my account has been closed with immediate effect after a review. Erm, that should have been done in Jan!Moral of the story, make sure you lose, coz if you win, you won’t be winning with them very long.

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So I’ve had multiple wins and nights where I’ve been using the app all of sudden I win, and I can no longer log in it just loads and loads. Happens right near event ends or wins. Also started happening in WiFi what used to always be fine.Tech support exhausted all options after treating themselves and got sent to mobile network company, what good they can say about “blocks or filters” on my account.Do they block your account it’s completely pot luck whether I can log in nowadays and free bets I only used to get once following tipsters from twitter, same bets alerted them as a gambling looser so reward them

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I signed up for an account on BET365.com on 28th November 2023. The sign-up process was pretty straightforward but I took a few days to do my research before making a deposit. From the reviews on Trustpilot, I became very skeptical but after speaking with a friend who has been using the service for a while now and is happy with the service I decided to make my first deposit of USD 100 yesterday 6th December 2023. When signing up I was asked to submit my ID which I did and it was verified. Today I was asked to complete the address verification which I did, it took a little back and forth but in the end, I am now completely verified. I must point out that the customer service was very helpful and patient “Thumbs up to them”. I’m not ready to make a withdrawal as yet “only now started using the site” but I will update this article when I am ready to make my first withdrawal.

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They ask for an investigation ID and the minimum you can put in is 10$

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My account have been permanently closed because I refuse to agree on a self exclusion and I had a time out for a week I came back and find out they have put restrictions on my account. This is crap

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Went through verification process, sent all kinds of personal documents which I was told were accepted. Still having errors logging-in, saying account not verified when I have emails from them saying it was. Spent two days going back and forth in correspondence only to be told that my account had already been closed! Now in the process to try and get my deposit back which I was forced to do when opening the account only to be told that I cannot make an withdrawal as this is restricted and I have to wait for a postal verification or a call. Easily took my money but making it very difficult to get it back. No explanation why they refused my application. Complete waste of time!

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Account got restricted and I never even deposit 10 yet for bonus this company if bull crap FanDuel the best I’ll stay there

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Had an account for years and occasionally the odd problem.Under regulation 17.1 they can close your account at any time.Well that’s what happened today using the reason above for account closure.You could say that I wasn’t making them any money that they would consider me a good punter for them.RESPONSIBLE GAMBLING does not apply to this lot.Gambling is a beautiful game and it can be fun at the same time but these mugs have taken all these elements away.Profit before customer satisfaction says it all.

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Be aware of ESPORTS matches, a lot of people have ended up being homeless losing all their money because they don’t supervise these matches and esports game players don’t defend their chances properly

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Opened an account for an offer, after depositing the required amount and lost it. It suspended my account, and not able to use the free credit. I would describe it as scam.

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Absolutely shocking, was with them for 10 years when i started making money and they restricted my account for no reason tried to get a reason as to why with no response, then they said my account will stay restricted but i could take my money out if i want

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overall okay company, always can find mutual agreement, dont like the thing that after self exclusion I cant have ever again bonuses 🙁

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Before I could finish verifying my account they said they refused to service me with no reason as to why I had everything to verify my account! I wouldn’t use this to place bets they suck!

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What a shocking company. My sister works there and they have meetings with the aim of messing with customers heads. They are told to target confusing customers which causes errors in judgement while betting and more profit for bet365. Different tactics to confuse and overload of thoughts etc. She says they are taught to say certain things to customers which triggers certain things in order to maximise customer losses and profit for them. Terrible place and immoral tactics.

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This company should be reported and removed. My account has been restricted because of health and illness. How is this fair? Got restricted for 3 weeks now has been opened back up but they have removed all the boost offers because they don’t like disabled people. So angry will them and service.

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This site is vile..avoid bet 365 you will spend hundreds of pounds never get any bonuses they just rip people off its disgusting..i spent a fortune but never ever withdrew 1 penny as i had no wins ..i will be telling everyone to avoid this site its so bad

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Over 120 pound in 40p spins on big fishing fortune not one bonus rip off.Big Bass Halloween 20 pound 30p spins incl extra scatters no bonus this slot where ever i play it is a scam.

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Absolutely rubbish!!!! I’ve played £100 (0.20p each time), had 2 free bonus paying less than £10. Had about 50 x 0.20p spins in a row with no return whatsoever!!!! You can tell when they’re not right! Stay away!!!!

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Opened an account to be able to receive $150 in bonus bets when depositing. Not an hour after depositing the $30 as required via PayPal my account is blocked due to a “trading decision”. Seems like a blatant scam luring in customers promising bonus bets they never get to access. This company is a joke and will be contacting my state gaming commission to review my options.

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Closed my account as soon as I opened it. Support said I will not be allowed to open another account and wouldn’t give a reason why. Couldn’t even log in onceSeems like I’m not the only one who’s had this happened to them

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Had bet365 account fir 12 years doing odd bit of sports betting.. They offered me free spins. Won £2 and started playing adventures in Wonderland. Lost £1000 in 1x hour. Advertises a 94% return. No way. Results of this roulette based game utterly fixed. The camera switches mid-spin when the wheel looks like will land on a bonus. The result when this happens every time is that it lands next door on the lowest possible win. Utterly blatant disgusting cheating that Bet365 are complicit with I shut my account with them. Customer no more and will let all my mates know about this scamming grooming tactic.

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Loved there app for years easy to use , latest update wasn’t keen but I had over £1k in my account so thought I’ll keep playing my weekly accasI had my phone stolen in a Saturday night and the thief managed to get through my fingerprint and then accessed all my data. He tried to withdraw my Money to his account which only come to light 3 days after getting and setting up a new phone. It has been I er two weeks and bet 365 still won’t give me my account back they say I’m in a queue to get a call from the security staff or someone but they don’t give a time and you can’t call them. I am skint from the thief also using my credit card and transfering money via my Paypal . bet 365 aren’t helpful. I work in a call centre and there’s no excuse for the way their staff work, and speak to you like it’s your own fault

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1 star is too much. After settling the payment my Account was blocked. After a month they keep sending me repetitive emails advising the team is working on my refund, asking me bank data etc over and over again. And all to just get my money back. I cant imagine what would happen if I won something actually .Run away from this company its fake and worth no stress .

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Totally overrated company! How can they miss a game of the third German soccer division while their competitors have it? Unbelievable!!

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Opened an account, couldn’t login, jumped through the hoops and was told I’d been rejected as it was considered a trading account? Very odd and irritating, telling me up front may have lessened my motivation to write this review.

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This site reduces how much you can bet each month, it seems if you win too much! You don’t even have to bet too much either, as they decide by %.Also, if you have phone issues and deposits don’t go straight in, they contact you and ask if you have money issues.I withdrew 30 pounds but this didn’t appear in my account within 30 minutes, but they then started asking if I had gambling issues. It was my money!

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