Bet365 Casino Review

Today is 17/07/2024, and I still have not received my winnings from Bet365. Their customer service is a nightmare. You can only speak to them via chat, and every representative tells you a different story.On 06/07/2024, I placed a bet for the Netherlands to win 2-1, wagering £45 and winning £360. On 10/07/2024, I bet on England to win 2-1, wagering £80 and winning £960. I expected to receive my winnings within the usual 24 hours, but I am still waiting.They take your money in seconds when you lose, but try getting back your winnings—good luck. I’ve been told to wait 24 hours, 48 hours, and now 7 to 10 working days. When I asked for clarification, I was unnecessarily transferred to Responsible Gaming, where I was given yet another vague response and had a restriction placed on my account.Bet365 is worth billions, but they can’t seem to provide a reliable service or explain why a 24-hour transfer is taking 3 weeks. Save yourself the hassle and avoid Bet365. Train your staff properly, Bet365, and treat your customers with the respect they deserve.

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Couldn’t log into my account and they decided to close my account for no reason a joke

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Unbelievable , £10 spent on a casino game and not a single win 😃 , mean literaly

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Horrible customer service reps and all round a complete load of rubbish They have very few promos and are not interested in customer care in the least one of the worst bookmakers I’ve ever had the misfortune to use.Steer clear of these cowboys

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Shocking company…did the place £10 bet builder for 50 free spins and the bet won and cashed it out and because I did this they won’t give me the 50 free spins total pis take

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Total Scam I think we should start petition on this and get the site shut dwn surely there’s a way all they do is steal ur money regardless to how much you top up some of the games you should win silly like on other apps this now wil scam you it’s all fixed SHUTDWN THE APP

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The company banned my account and then couldn’t give me a real reason why other than “your account has been closed as a trading decision” and “our trading department reviews customer accounts regularly and sometimes they conclude they no longer wish to accept a customer’s business”I only opened the account 24 hours before – deposited £10 played for 2-3 hours and won £15 and withdrew. They basically don’t want you as a customer unless to lose.

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Won a parlay, locked me out of my account with the winnings in it, asked me to deliver a drivers license, (Wich i did), 6 days ago. The whole situation has not gone forward in these 6 days. Support tells me to wait and wait and wait. Do not gamble here!

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Will take your deposits with impunity, as many as you like, for as long as you like – as long as you are losing. But try to withdraw and they make it as difficult as they can for you to get YOUR money back. Complete Cowboys. Asking for bank statements and utility bills etc for a £200 withdrawal. Not fit for purpose. Avoid

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After submitting all the requirements they asked for, we asked why our account cannot be accessed, they responded by saying that our documents had a “negative verification feedback”. When asked what they meant about this, no reply from them. The only one with a “negative verification feedback” here is your company, bet365! This is evidenced by all the 1 star ratings posted by other people here who have experienced your “impeccable”(sarcasm) service!

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Bet365 must be making a fortune by freezing customers accounts. It would appear they have about 90 million customers worldwide. Even if they only freeze 1% of the accounts at a time the returns they get from investing that must be huge. They don’t have enough staff to contact all the people whose accounts they’ve frozen. I’m now in my second month still with no opportunity to resolve matters

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Just closed my account with bet365.Had a single bet on VIrgil van Dyke to have a shot on target, 64 mins Pickford makes a save. They pay out as a winner.A few hours later they take the money back ‘ lost ‘. Unbelievable!!Kevin De Bruyner Belgium v France, shot on target from his free kick, keeper saves it with his feet….. Bet365 ‘ lost If the keeper didn’t save it , it’s 1-0 Belgium.Payout when they feel like.Not for me anymore and wouldn’t recommend them.Keep your money in your pocket !!!

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I can’t waste money on bet anymore. I have a platform that pays me regularly it is called (Ab haṣh)

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Avoid!!!! I’ve played this site for months and never ever had a good win thought I’d have a look at gambling commission 365 has been fined over £600.000!!! Explains why nothing pays anything making there money back from the fine!!!

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Dont ever play in this Casino, It is not worth is. Biggest scam site. No matter what you will lose your money Within few k lose less then half hour without winning not even winning lol Scam Scam Scam Dont play. I did self exclusion for this bs casino

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Absolutely disgraceful company!Would never ever make a bet with them again, I had a bet on for the England vs Netherlands game that they would draw in the first half, England to win in the second half and van dijk to have a shot on target and was supposed to win £140 for it but I haven’t received any money, I have emailed and shown proof that he had a shot on target and they are still not prepared to pay me any money. If you bet with this company just prepare yourself for them to rig it and take away something so you won’t receive your money. Can’t even call them to complain. Absolute joke of a betting company!!!

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Honestly, I am 41 years old, no one made me cry except this site…Truly one of the worst sites I have ever been to.I entered it about seven months ago, and I entered it from time to time.Every time I lost $1000-2500Yesterday, my last loss was $4,300 in one hour.Unfortunately, my total losses exceed $35,000. I have video and photo proof.My advice to you is, do not enter these sites, especially this site, as it is bad.Unfortunately, we are in a state of addiction and we do not know it. Please take care of yourself

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VVD had a shot on target last night in the England game and the opta stats decided it wasn’t a shot on target. Bet365 seen the same thing as I did and the other 26million people watching and gave it as a shot on target for VVD. I cashed out a portion of the bet and withdrew some funds. Later that evening I noticed my account was in the negative balance, I asked the live chat agent (Nathan) nice chap, he explained the opta didn’t recognize the shot so the funds were deducted in my case an overdrawn balance. We left it at that, bet365 as a good will gesture removed the negative balance this morning almost returning it to the original sum.Good customer service and great company to bet with, fair play to Nathan and team. Adam

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Absolutely disgusting company, wish I saw the feedback before going on the slots!! Gambler commission should check this fraudulent company out!! Dont ever go on the slots wat a waste of time and money!! Deposited altogether £800 and not won a single penny!! Not even had a good run wiv any games!! Will be deleting my account and so should everybody else!! AVOID AVOID AVOID………

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No problem with making payments or using the app. The problem comes when you try to make a withdrawal. At that point they want to know all about you – how you earned the money you deposited. copies of passports, bank statements, details of any share or property sales etc. I have been trying to make a withdrawal for 3 weeks, but my account has been frozen until I have spoken to an advisor. However due to ongoing technical issues this hasn’t been possible and they have failed to ring me at any of the pre-arranged times. I am at a loss to find out to withdraw my funds, so am unable to recommend Bet365.

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Over the last couple of months the slots have been dead anytime of day or night at the start middle and end of the month its like a switch has been turned off just burn the money easier than them stealing it.

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Scammers! Can’t withdraw money unless you meet 18373819393 conditions. Waste of time.

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STOP read reviews before you play! I have been playing b365 slots for over 6 years now, during that time I’ve as spent & lost over £16k & yes I know it’s a complete waste of time & money!During those 6 years I have only once ever won over £500 (over 2 years ago) & I play every day. However from reviewing the logs every month over those six years, the truth is I have never really won anything and here is why…..Anything I win in a 30 day period is never more than ive deposited in the last 30 days. This of course just be a coincidence…..but I have 6 years of betting logs showing this exact pattern. So basically this means if I bet £600 in that month, then I will win back via small wins of 5p to £10 the £600. But if I win more than my deposits in the last 30 days, for example I deposit £300 in a month & win £600, then B365 own betting logs show & prove to me, that I won’t win anything else, untill I’ve redeposited the £300 & balanced the algorithm. What proves my point, is 3 weeks ago I won £250 on a feature board……But since I’ve played every day but landed nothing….. I can load on £20 in a day & not get a single win, it will literally just spin the whole £20 away without even a single 5p to 30p win…..& this happens every time…..In terms of games, I think B375 has the most games of any online Casino….but I don’t personally think that’s a good thing. Because when I have myself played some of the older games & landed on a main feature boards some have paid £0.00 & I have kept the screen shots. I personally don’t know of any other online Casino with main features boards paying £0.00 other than B365. Surely the whole point of a feature board (As they advertise) is to give you a win! Sadly like most of the negative reviews on B365, this one will probably be removed….In the event it is kept up, then I would strongly recommend anyone playing frequently checks their logs to see the same pattern or for the first time players, please read the B365 terms & conditions & how B365 use algorithms & AI to manage thier games & players.

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Worst experience ever. They rejected the bank I used to fund to withdraw. I should have seen that as a red flag. I played and won but my money. I tried to request a withdrawal and spoke to the agent who placed the withdrawal (full amount without asking me) on my behalf. The bank rejected the payment as it did not match my name and they do not take funding from 3rd party apps. I contacted support and they kept running me round circles telli ng me to send my details bank statement and rejection document from the bank. Once I did that they would ask me to wait for 5 working days. After 5 days they’d tell me the document was cut off or give me a flimsy excuse and then tell me to wait for another 5 days

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Those guy are absolutely disgraceful. I have just opened the account and tries to deposit some money. Few seconds later my account is blocked. Not even a single bet was placed. I have contacted the chat regarding LL01 error and I have made a complaint to higher management. This is Anastasia response without any single meaningful reference to what exactly a customer with 0 bets could have done to violate the T&C. I am writing to provide you with an update on your recent complaint in relation to your account status. I can confirm that your account will remain closed. Following a review of your account, due to the nature of your business, the decision has been made to close your account with immediate effect.The decision has been made in accordance with our Terms and Conditions and your account has been closed with no option to reopen.I appreciate that this is not the response that you were hoping for today and your patience has been greatly appreciated throughout this process.If you do have any other queries, please do not hesitate to contact.Kind regards,Anastasia ACustomer Account Team LeaderThe bet365 Team

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Worst company ever – no bonus when you lose all your money Don’t play not even one euro to them

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The experience online was terrible. The online bet365 on a browser would throw so many errors every 3-4 attempts on the slots casino. Customer service was implying is user device issue and gave me some troubleshooting tips, but I work in tech and it was not true, the error was clearly saying “waiting for server to respond” or “an error occurred please go to lobby” or something that I didn’t manage to screenshot about db (database) issue. Plus, I am on latest MacBook with decent broadband on the hundreds of mbs, and there was nothing wrong with my device or internet.Anyway, pathetic service and customer support, waster £100 within 20 minutes on a terrible laggy online experience, which was not yielding even the minimum of reward to get me going on the slot casino games for a bit longer. Pathetic.wasted enough time on this, thought my experience should be shared with fellow humans

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I stopped betting when I lost almost $50k. Now I have more knowledge and I have realized a better way to make money. I discovered (Ab haṣh) which has helped me recover all my losses. I just relax and watch my funds grow. Then wait for my payout.

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BET365 IS A SCAM COMPANY. After submitting all our documents they require, they have not even opened account and told us we cannot open our account due to negative verification check! When asked for explanation on this, the chat agent just ran in circles without answering anything. Now we are afraid of the security and safety our documents. AVOID BET365 AT ALL COSTS! SAVE YOUR MONEY AND PEACE OF MIND!

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Virtual racing is a lottery yes but on 365 your horse never runs a race EVER! Its as though they know what you backed and cant win and only time i picked a winner it came up except price change so couldnt get bet on but virtual is fixed price VERY DODGY

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Been with them for 10 years trying to withdraw $500 currently which is nothing all or a suden they cant transfer money to my card!!!!! Same card Ive been using for months blaming my bank ive now changed the card to another bank abd still waiting for the transfer will never deal with them again after this they are slow to respond wont call you after numerous requests not one of there online numbers work I wont gamble anymore.

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I been a member with Bet365 for past 5 years I only gambled small here n there. One day I came across to their Live Casino and roulette caught my eye.I started off badly losing £500 within 30 mins which made me stop immediately. I then focused on how the Roulette works I watched the spins for hours n hours and for weeks until I got hold of it.Anyway cut the long story short I deposited £300 and within an hr I was up by £6000 lol I quickly cashed out. They immediately blocked my account and asked for various of different documentation apparently they found an old iva on my credit file which is totally BS! Im glad I cashed out im glad I rinsed them 😉 😉 hope everyone does the same just rinse these b@@@@@ds.

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Lucky to give them a 1 I believe they r taking part in fragulant activities Took my money and kicked me out the game then blocked me and then restricted me after taking my money Not just me my mates had the same problem 🙃 bad service bad gaming experience and bad customer service

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Tried this site as an alternative to another similar, their slot games are diabolical in around 100 spins I did not register a win. All it did was pay 50% of the stake periodically. Never come across a worse site than BET365 in many years and have deleted my account. Personally I would avoid this business and look elsewhere.

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Casino is a joke , just bet if you want . Slots are rigged beyond belief, I have never seen any site that actually gives you nothing haha

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just not much fun. i don’t mind losing as I am aware of the nature of gambling but they do promote fun so how is it fun when they just bleeding you? £3.80 bonus after putting on £100 for 40p spins. ok not expecting to double my money but even getting a 3rd back be nice. So if won £25 id be happy because I’ve had fun and gave something back. but there slots are the worst. they give you nothing the bonuses are poop!

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The agent doesn’t want to pay me my winnings is there a customer support?

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Good for sports betting but avoid their slots they are the worst I’ve ever seen do not recognise any of the providers small max wins and just really really bad I’ve played there many times must be over a grand down on slots without a single win over twenty quid.. I’m done now will play elsewhere

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Please please please please stay away from the company.they are proper scammers.they find any to steal all your money be careful about them

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They will do anything to not make u win. For exemple your team win. Then u ad monre money and add another team to win in the future, you first win will dissapear..i dont refomment this app. They are c r o o k s

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Have been using this site for some time on a limited basis just for fun and been ok.Offered a free 10 spins on a gaming machine in return for making a £5 bet on the euro’s.Made bet assumed game ‘book of death’ showing ten free spins was my reward. Tried it , did not show how many spins I had which must have exceeded 10 although at least one in three was a winner! Suddenly message no creditt left? and my account had been deducted £20. Complained, the game I used was not included, various messages eager to consider my concerns!! Have been locked out of site, I did request this as I thought it was a scam. Further messages to use their online chat? A robot? Have to prove I am human? Scam no other sensible alternative, ok will I learn? if something is too good to be true??

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I was addicted to bet right from time because I needed more money but now I don’t need it anymore. I have found a better platform that makes me relax and watch my money grow everyday. I discovered (Ab haṣh) that has provided me with steady payouts.

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Once you’ve given them all your personal details they would close the account without me even placing a bet. Their excuse was they don’t want my business but it’s OK to take my details. Avoid.

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Deposited $8600 i won $2400 they are refusing to pay me not only my winnings but not give me my deposit back. DO NOT Deposit with this site, they want bank statements of evrey transaction you have ever done LITERATELY, passport, licence they are scammers and need to be reported for fraud. DO NOT OPEN AN ACCOUNT WITH THEM

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People affected by bet365 scams can and should report a wagering dispute to the Northern Territory (NT) Racing Commission. I did.

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Theses people try to con you few times now bets they put Red Cross and it’s won this been on acca also iv got a multiple bet on different sports going on 4 selections already won they not put green tick for win or not getting any cash out message them loads of times they are waste of time

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Spent £200 on slots and still never had a bonus . It’s like you spin at £1 and if you win you get 30p All planned to make you think your winning but it’s slowly taking all your money

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Like many betting apps the casino games are a joke! They use algorithms that are rigged so you can’t win and you usually know just by the cards showing if you have already lost on the first deal. Complete joke. Odds are infinitely better at a casino.

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Strongly recommend using other companies. Had created an account and reached out to gain access to it as the login credentials did not work. They did not resolve the issue and repeatedly stated they did not want my business but did not say why nor was much information requested to set up the account. They decided to discriminate against me but would not acknowledge any tangible reason. This was escalated up the chain to a number of managers who continued to copy and paste their script without actually providing any explanation. I had no issues taking my business elsewhere and account was set up no problem. Recommend you don’t waste your time with bet365

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Awful customer service. Live chat gets cut off whilst proving they’re in the wrong. 10+ years custom and won’t be using any longer. Rude, obnoxious and can’t admit mistakes

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