32RedSport PLAYER REVIEWS(2091)

Bora Sener
09 July 2023
Comment from ca.trustpilot.com
Continuation of 32red shambles, I decided they're not worth my business and closed the account. Please people don't go anywhere near this company. Dear xxx,Thank you for your reply.The account was blocked when you originally contacted about believing it to have been compromised. This was then sent to the relevant team to investigate. During this investigation, when you contacted, you were asked information regarding the account and access.As all details are stored securely with us and we could see there had been no breach or misuse of the account, we then began to investigate further the bets placed and settlement.At this time, it became apparent there had been an issue with settling and unsettling of bets.We apologise for this, in an ideal world mistakes would not be made, but unfortunately human error can occur and in these instances, we reserve the right to amend these errors.We are unable to offer any compensation to the account, as whilst we understand the situation may have been confusing and inconvenience, the only issues from our side was the resettling of the bets. There had been no compromising of the account details, any bets placed had been placed by you and were as requested.I would like to take this opportunity to apologise for the circumstances of the complaint. I can imagine the situation has been very frustrating and I am sorry if it caused you to doubt the integrity of our services.I hope this does not deter from you from enjoying our site and products in the future.Kind regards,Joannelogowww.32Red | get help | safer gambling32Red is a multiple award-winning online casino that gives you all the thrills you could possibly want from gaming online. 32Red Online Casino is part of the Kindred Group Plc. which operates multiple brands including Unibet, bingo.com, Maria Casino and more.[---002:001403:16753---]Hi Joanne,Thanks for your reply.Unfortunately it's all empty words, unless you back up your apology with actions and take ownership of the many mistakes that have been made by 32red staff and processes come end of today I'll not use 32red.com going forward.This has been more than just a one off human error, the whole thing has been disastrous. Customer service was dire ( rude, opinionated agents ) , poor handling of customer wellbeing at every level and really disappointing business processes at 32red.com end.I again ask you to refund me what was promised ie £233 and explain to me what has happened to me has been addressed to all the agents and teams I got involved with.Kind Regards Show quoted text

Candice Hall
09 July 2023
Comment from ca.trustpilot.com
Not to bad had few decent wins, good selection of games also, down sides takes to long to process your withdrawals and crashes sometimes. 4☆

Dan Smith
07 July 2023
Comment from ca.trustpilot.com
£300 and nothing back not even 1 bonus

Gina
07 July 2023
Comment from ca.trustpilot.com
Absolute joke.Looking at getting intouch with IBASTake money without any questions but want verification to withdrawal, changing what the want with each response

In Goku We Trust
03 July 2023
Comment from ca.trustpilot.com
Absolutely scam and fixed games. They should be closed and fined very hard. Do not play here, better go and throw your money away elsewhere

Katie Bowden
02 July 2023
Comment from ca.trustpilot.com
Good selection of games, however withdrawals are slow. But I have to give a good review as they always do pay out.

Shannon
30 June 2023
Comment from ca.trustpilot.com
All I can say is this casino cheats. You deposit £10 and you spin on 10p and it just eats it all with no pay out.AVOID. They really do scam you none of there games pay out at all it’ll take 50pound at 10p before it gives you a single dime back. It’s lies when they say random number generator they have to sign a contract to confirm they won’t tell anyone the real truth behind how it works.

Ethical accountability
30 June 2023
Comment from ca.trustpilot.com
This company have absolutely no ethical or moral compass. Even when provided with clear evidence of severe illness and vulnerability they turn a blind eye and victim blame. This company profited in the region of 4k from pyschosis, Incapacity and vulnerability. All medical evidence provided to them and their CEO outlining the severe Vulnerability of the customer. Insteadthey turned a blind eye, . They exposed, ignored and self-mitigated. Refused to respond to any emails yet within minutes replied to media when they become aware of this abhorrent real life story. This companies way of dealing with profiting from extreme Vulnerability is to try and hide it and pretend that it never happened , they do this by contacting their public relations team to try and scare people from knowing the truth.They have the absolute audacity to say they want 0% income from harmful gambling yet they profited and kept 4k proven to have been lost by an Incapacitated Schizophrenic!!

MR RICHARD SHAW
30 June 2023
Comment from ca.trustpilot.com
Used to be good but has massively gone down hill. Far better casinos out there, you just need to look on trustpilot. Your money will be much better used elsewhere.

Mrs . Poole
29 June 2023
Comment from ca.trustpilot.com
Didnt want to give it any but had to chose1. Ashamed to say spent lot money and no recognisable wins. Spend £1 spin get 10p if your lucky. Total farce of a site!! Avoidcthis site at all costs you will never even get 1% of your money back. Keith lemon should be ashamed to promote this site...

Kelly Kilvington
27 June 2023
Comment from ca.trustpilot.com
Daylight robbery. Doesn't give you any bonus spins in most games, and when it does you don't even win anything. £150 wasted and didn't win a thing. I wouldn't recommend this site

Mary Smith
27 June 2023
Comment from ca.trustpilot.com
I’ve been on 32 red for a couple of years now and I have never had a problem when I’ve made a withdrawal my money has been in my bank the next day after I applied for withdrawal I think it’s because I deposit with PayPal. In my opinion it’s the easiest site to use.

Boo-boo
26 June 2023
Comment from ca.trustpilot.com
I have spent 500 pound I only won 33 pound that’s all I can even prove that totally scam I will share this Facebook all social platform let people see how much of a disgrace this casino is ever 2 pound spin I got back 20 penni that all I will complain this to gambleing association but they work together. I will show Pancard in football game let every one stop playing this scammer

David
23 June 2023
Comment from ca.trustpilot.com
Can Everyone Stop Playing Casino Games. These gaming companies are running a cartel,they are scamming money from people. They don't care how they destroy people lives in order to make a few quid. These people are low life scum. And Anyone that advertise for them should be ashamed of themselves, scrapping the bottom of the barrel in order to make a few pounds from these low life scum.Stop Playing Casino Games Now.

James g
22 June 2023
Comment from ca.trustpilot.com
Just the same as all the other gambling sites nothing but a bunch of thieving scamming b@stards games are 100% rigged

lovechick
21 June 2023
Comment from ca.trustpilot.com
So 32red is a good casino. They did have the Nolimitcity slots which was was great but then removed them so really disappointing however they do have the Hacksaw providers games so all good. Withdrawals can be sometimes slow but you normally get latest within 48 hours. I have never had any withdrawal problems whenever I got a win.

Adi
10 June 2023
Comment from ca.trustpilot.com
Rubbish service, I deposited £10 to get a welcome offer and never saw any. When contacting them they say the player needs to OPT IN for the welcome bonus offer.. Really? Imagine this kind of meanness and ugly policy for a welcome bonus.I removed them from my betting dictionary anyway not worthy

Eddie T J Naylor
08 June 2023
Comment from ca.trustpilot.com
1st time customer last time customer you will think you will get up at some point not a chance so many dead spins i felt my sanity dripping out my nose.

monika kazlauskaite
12 March 2023
Comment from ca.trustpilot.com
What can I say. They paying for new players. Why? Just to they will play more after thinking is good site and then loose everything more then they won before. More then half year I cant not even go up my deposited money. I not asking for winnings but I would enjoy if will go up something but no. I had 5 star review on this site on my first time because I won 1500 like 2 years ago. And after the that just loosing

Pamela Howlett
11 March 2023
Comment from ca.trustpilot.com
Won 600pounds after using 20npounds on

ALAN BEAVAN
11 March 2023
Comment from ca.trustpilot.com
Won £6300 on Western gold feature for a 50p stake. Put £12 in my account played 20p bets and went up to £37 so increased stake to 50p.3rd spin got feature and had big win .No trouble at all cashing out .Gave wife £3000 so she was happy and payed off her car....Great site.

SJ
09 March 2023
Comment from ca.trustpilot.com
Newcastle 7.45Horse 5 was a non runner on there list, and guess what a non runner horse won? If anyone uses this site take screenshot of everything cause there scamming people big time.I have 5 witnesses to testify to horse 5 being a non runner. There useless customer services are abysmal, I would avoid this site certainly a scam twice in one event.As anyone noticed how certain numbers repeat themselves

SJ
07 March 2023
Comment from ca.trustpilot.com
Absolute disgraceful companyHorse betting unable to bet on horse 10 at 7.30m race today, picked horse 10 due to horse 10 won previous race. Tried to bet 23 minutes before race started but unable to bet on horse 10 but could bet on any other horse. Very weird certainly points to fixed racing.Customer services absolutely rubbish, happy to take deposits quick but withdrawals very slow still waiting now.Listen up idiotic customer services hurry up and get my money back in my account now!!!

Notafool
06 March 2023
Comment from ca.trustpilot.com
I know exactly how they all work now I'm experienced. Over 10 years of seeing how all these casinos are fraudulent.Basically we all know now, that when you open an account you seem to get wins on games. The AI software is what chooses you're wins and losses. Nothing to do with randomness.Every deposit, withdrawal, every stake etc is tracked monitored, calculated and you're winnings and losses are all inter connected to make the casino profits longterm. They are not normal. They are legalised criminals. And the government/gambling commission are apart of this cash cow. They are not existing to protect people who play on gambling sites. It is a full on cash cow for the elites of the countries. To take from the public, but also giving out some wins as part of grooming process and to keep people interested. But it's a longterm scam to take you're money. Simple as that. Nothing is random people. The live casinos are in foreign countries for a reason. Operating online through the casinos. They all partners in crime.Live casinos are clearly being controlled and monitor you. I hope karma finds his way somehow soon.Don't fool me 32red, and many others who pray on the public who are bored and vulnerable to just depositing and gambling so easily from there device, at home, in bed, at work, on holiday, any time anywhere of the day. People can stake thousands on a spin of a wheel a blackjack hand and so on, constantly, 24.7. How funny is that, when the UK government pretend to be strict and make roulette machines in highstreet bookies maximum £2 stakes ? couldn't make it up.S c u m.

monika kazlauskaite
04 March 2023
Comment from ca.trustpilot.com
Good reviews for new players. Wait till few months will be the same talking. You can deposit 20 -100 pound half year. Is not for winnings but is you can't get higher then you deposited. Site is lagging like my internet bad but on another sites works fine. Everyday I will leave bad stars on this site

Jen
04 March 2023
Comment from ca.trustpilot.com
Black Jack - they get a perfect 21 so many times. They just win win win. Unrealistic. Joke

Katy Graham
03 March 2023
Comment from ca.trustpilot.com
Upon setting up an account wiry 32red I didn't see the withdrawal times, that being said when I made a withdrawal today around lunchtime it had hit my PayPal by 3:30pm so I was impressed. I have since made another bigger withdrawal around 7pm which hasn't landed yet but I will update how low long it takes as it says instant on that option. In terms of game choice, play and returns I love it. It has all the up to date games, my favourites being the amazing link or Rich wilde the have good RTPS and returns in my experience. I haven't had to reach out to customer services as of yet so I can't comment on that side of things but if your not impatient and understand how a casino works in terms of.. your paying to take a risk, if you don't like that then maybe you shouldn't be playing.

James Moresby
03 March 2023
Comment from ca.trustpilot.com
So another day another lossDeposited £20.00 won nothing on same game that's always played ..money was lost in less than 2 and a half minutesDate 02.03.23Will continue to log....

Kenneth
02 March 2023
Comment from ca.trustpilot.com
Do not play this site! Does not pay out! Spend nearly £80 nothing! Total con I should have looked at the reviews first! DO NOT PLAY YOU WILL LOOSE YOUR MONEY!!!

cornel blindu
01 March 2023
Comment from ca.trustpilot.com
S..t site, when u want to close ur account doesn't let you and gives some sort if error, piece of s..t no winnings at all keep away

James Moresby
01 March 2023
Comment from ca.trustpilot.com
Everytime it happens I will write a record here...just played £20.00 deposit on slots 0.50p bet and won a bonus....I received £3.00. Nothing else happened and everything was lost in matter of 3 minutes. Date: 28.02.23I will write up what happens tomorrow..and keep playing the same slot to emphasise the pattern...a pattern that isn't random but continuously rigged...I will keep trying and posting until I win more than I deposited and then a true recorded timeline will prove that there is no hope.

Alan pleydell
01 March 2023
Comment from ca.trustpilot.com
Unsafe, made a deposit, played for a period of time then blocked , remaining just went to zero, scam site avoid

Stephen
28 February 2023
Comment from ca.trustpilot.com
An absolutely awful site. I've been in the industry for many years so I am fully aware that the house always wins. That being said, their machines just don't pay. You have more chance of meeting Jesus then a bonus coming in on their slots. Avoid at all costs.

monika kazlauskaite
25 February 2023
Comment from ca.trustpilot.com
Used to be good gambling site with good reviews but something happened. Or is cost of living payments when they need money or something. Half year can't win anything. Not say win but like I deposited every day 20£ and never going up max till 30 just going down everytime. For half year the same?

Reece
24 February 2023
Comment from ca.trustpilot.com
Honest review I have played on loads of gambling website and they are all scams But this one seems legit so far I have made 2 deposits no problems And I have made 3 withdrawals all confirmed and back in my back next day for me Would recommend this website to anyone I have friends even joining and they say it’s brilliant

Anthony Thomas
24 February 2023
Comment from ca.trustpilot.com
A pattern of rigged of online casinos but 32 is still the worst and people really have to avoid going it. Their roulette is a scam using a clever A.I system to basically take all your money. They track your every move. How much you have won and lost. The ball has magnets in them with a chip and is all connected. There are some that give a good return like paddy power but as soon as u get a good win every spin the ball seems to miss your numbers on purpose. We like to gamble but the only winners are those who control it

Nicoleta marin
24 February 2023
Comment from ca.trustpilot.com
From 650 £ 1 cent I dont have back in this 32red dont play kip your many save

Nicoleta marin
22 February 2023
Comment from ca.trustpilot.com
IT FIRST COMENT ABOUT THIS WEBSITE. WHAT I WANT TELL IT ABOUT BAD EXPERIENS I LOST 500 £ IN THEM WEBSIT, AND NO 1 CENT BACK IN THE GAME AVIATOR . I DONT KNOW ABOUT ANOTHER PEOPLE BUT MY NO WIN FROM 500 OR MORE, AND NO FREE SPIN . EVRITHINK WHAT THEY DO THEY KNOW TO TAKE THE MANY BUT NO WIN . AND THIS MANY I LOST IN 3 DAYS I THINK . DONT PLEY DONT SPEND YOUR MANY BECOUSE THEY JUST TAKE AND NO NOTHING BACK ??????????????????????????

Ciprian Terpovici
15 February 2023
Comment from ca.trustpilot.com
I strongly recommend, I just won 5000 £ and they paid all the money quick.

Traq G
14 February 2023
Comment from ca.trustpilot.com
the worst casino I've played at ... during the game the game freezes and everything starts again .. big money goes to lose it's not worth risking .... the casino is set up ...

Neil King
14 February 2023
Comment from ca.trustpilot.com
All bad comments are true. Take advice and listen. Don’t waste your time. I kept uploading documents and every time it was going through but nothing was getting said. It annoyed me so much I gave up but these fxxxers emailed me everyday with promotions, free spins whatever so I decided to try again. Again nothing so I contacted live chat (VIVI) her name was she must of even so embarrassed bless her to tell me I failed an affordability check but I’m fully capable and are signed up to many other sites and have been for years. It’s disgusting how they treat customers like this and belittling you to making out you aren’t good enough for there casino. They obviously want rich people only. I only bloody signed up again because you sending me emails everyday but apparently this decision was made a while ago. Just imagine the hassle trying to withdraw from these tw@s

William Buchan
14 February 2023
Comment from ca.trustpilot.com
So far so good. I deposited £100 & got a 150% matched bonus on Sunday managed to withdraw £1400. I have 57 pence left & 10 free Spins on Immortal Romance, which took me to about £2 in my account & I managed to work that upto another £400 withdrawal. So I'm patently waiting on receiving my winnings tomorrow. Also the Thunderkick slots don't open in any browser I have tried which is unfortunate. So a 4 star at the moment. We will wait to see how long the withdrawals take before I decide if we need to reevaluate

Zoe
13 February 2023
Comment from ca.trustpilot.com
Excruciatingly slow withdrawals.I have a backlog of 5 withdrawals all still pending after 4 days.

Jenny Ellis-Hall
07 February 2023
Comment from ca.trustpilot.com
Would give it zero if possible. Dragged me back in with a 100% bonus this week and I’d say roughly 4000 10p spins and only 2 bonus’s across fishin frenzy sites. Never seen anything like it. What a scam! Stay away guys. MrQ, playoj, William hill are far far better and fairer. Good luck

James Charlton
06 February 2023
Comment from ca.trustpilot.com
Absolutely avoid 32red they have now gone into a changing period of game deposit collecting, by rights they should be updated with fair game regulations and will now just take what they can.Please avoid at all costs it’s disgusting but an unfortunate way of just taking true players money. Avoid trust me!!

Maria Giurca
06 February 2023
Comment from ca.trustpilot.com
I don't know why they get such a bad reviews. They are trustworthy,very serious about payments ...wonderful. I won a lot and I hope they don't close my account like others. Thank you 32 Red all the best

katie louise
05 February 2023
Comment from ca.trustpilot.com
Terrible site!!!never a bonus and if you do win something they take it straight back!!!! Won’t be spending no more on 32 red

Me
04 February 2023
Comment from ca.trustpilot.com
Avoid this casino at any costs, it is a massive headache when it's about payments, it takes ages for the money to be paid when other casinos are quick, I do no recommend at any costs, very awkward, takes ages to be paid for your winnings,i tried it and it is one of the worst casinos when it's about payments.

Marc Wentzel
04 February 2023
Comment from ca.trustpilot.com
This casino has clearly rigged its roulette table's, I had a £400 bet on red which the ball landed in and after the wheel continued spinning about halfway further around the table the ball mysteriously jumped out of its already settled potition against its spinning pull and the croupier even said this is strange. It wasn't strange it was repelled, this confirmed my suspicion with the lagging and showing the exact footage of the ball also landing in the same number as the very last spin, this is not regulated properly or perhaps people are paid off I don't know but I do know that these people are not playing Fare which in effect is theft is it not. Even their winter free spin promotional wheel is rigged, I very saddened by this.
Vinnie
09 July 2023
Comment from ca.trustpilot.com
I have found my interactions with Red32 Casino's customer service to be severely disappointing. The verification process turned out to be unexpectedly protracted and confusing, despite initial reassurances that everything was in order. After a full week of extensive email correspondence, the process remained unresolved.The customer service team's approach could benefit greatly from more professionalism and clarity, as I found their responses often added to the confusion rather than alleviating it.Given these experiences, I would caution potential users, particularly those with concerns around financial transactions. My experience suggests there may be challenges in accessing funds, which is certainly a critical consideration for any online casino player.
I have found my interactions with Red32 Casino’s customer service to be severely disappointing. The verification process turned out to be unexpectedly protracted and confusing, despite initial reassurances that everything was in order. After a full week of extensive email correspondence, the process remained unresolved.The customer service team’s approach could benefit greatly from more professionalism and clarity, as I found their responses often added to the confusion rather than alleviating it.Given these experiences, I would caution potential users, particularly those with concerns around financial transactions. My experience suggests there may be challenges in accessing funds, which is certainly a critical consideration for any online casino player.