SportPesa PLAYER REVIEWS(122)
Kris
01 April 2019
Comment from uk.trustpilot.com
My honest review from my experience is that I recommend you to sign up elsewhere. You can sign up fine but when you want to withdraw they only accept certain statements from certain banks. I use Barclays and they wouldn't accept it. Had to fight over a week with them just to withdraw £5000 and get my account passed security..The customer service live chat is terrible as they didn't help me once. No bookies like winners (obviously) but sportpesa will prolong you as long as possible, you must force them to pay out which is wrong.I contacted them at least 5 times over the same issue. Please avoid this site. Use a more reputable site on the market.Pros:-Many sports markets to play-Decent range of slotsCons:-Poor customer service through live chat.-Long stressful verification process in order to withdraw-No UK based customer support / phone number
James
27 March 2019
Comment from uk.trustpilot.com
Very slow withdrawals and very poor offers. They will also ban any winning bettor by putting a £1 max restriction on your account.
jason
22 March 2019
Comment from uk.trustpilot.com
Quite a few negative reviews so was cautious, no problems at all, deposit went through fine, withdrawal was fine and faster than Some Of the major bookmakers. Great bonus, again no problems with bonus.
Oki Okey
18 March 2019
I earned somewhere around 3k, They paid me at just one request...
Ben King
12 March 2019
Comment from uk.trustpilot.com
Sportpesa have over £100 of my money and I literally cannot withdraw it. They say that it’s because I have a MasterCard (I don’t) but even if I did, so what?)I deposited using a Visacard yet that same Visa card is now a problem to withdraw tooThey don’t resoond to emails and responses via Webchat just goes back to the nonsense MasterCard issueThey literally won’t give me my money! Please don’t use them - stay well clear
Jack
10 February 2019
Comment from uk.trustpilot.com
Not a good betting site. Very unhelpful and didn’t pay correct bonus!
Peter Jordan
05 February 2019
Comment from uk.trustpilot.com
Best prices , quick pay out , same process at most sites passport and proof of address, duty manager Flávio explained and sorted it out thanks , give it a try 👍
Brian Bedondi
02 January 2019
Comment from uk.trustpilot.com
Tried to create an account but when I clicked confirm after entering my details, I got an error message saying registration failed. I then went onto the customer support live chat only to be told that my account had been closed following a business decision! What sort of business are these jokers running, closing a new customers account before they have even managed to login to the site! Beyond belief. A business decision based on what exactly? A business decision surely has to be based on something, account activity, betting patterns etc. Oh and then about an hour or so later I receive an email from them saying that my registration was a success. Tried to login - access denied!
Steve
25 December 2018
Comment from uk.trustpilot.com
Frauds. Let you make a deposit but. If you win they defraud you. Gambling Comission report inbound
Front End
18 December 2018
very easy to use, problems were solved quickly. Thanks fo that
Chandler Bing
19 November 2018
good games, friendly customer service.
Lwqew Mewew
06 November 2018
Comment from uk.trustpilot.com
They say they cant accept my Monzo bank statement because: "is not a main high street bank." Are you serious ?Then why did you let me deposit my money in the first place ?Never trust a bookmaker from Kenya, Nigeria or Phillippines !
Lwqew Mewew
06 November 2018
Comment from uk.trustpilot.com
They say they cant accept my Monzo bank statement because: "is not a main high street bank." Are you serious ? Then why did you let me deposit my money in the first place ? Never trust a bookmaker from Kenya, Nigeria or Phillippines !
Donald Donny
10 October 2018
Everything is OK. Also they helped me with a wrong placed bet, thanks for that.
Fleagle Fleagle1000
15 September 2018
I personally like SportPesa. Very wide selection of bets, decent odds and cool sign up bonus....
أوليفيا
15 August 2018
Comment from uk.trustpilot.com
Disgraceful. Everton should be ashamed This company doesn't have any system in the UK. No UK number for customers, they said they have no address to write to, to visit, no management details, nothing!I asked to make a complaint and literally I was told there's no one to take it up with, no one to talk too, they said they don't care about my issue on livechat and the only way to address any issue is to do a livechat lolThis is supposed to be a premier league clubs shirt sponsor lolP.s "kelvin" you are not fooling us with your fake review. Your spelling is atrocious
أوليفيا
15 August 2018
Comment from uk.trustpilot.com
Disgraceful. Everton should be ashamed This company doesn't have any system in the UK. No UK number for customers, they said they have no address to write to, to visit, no management details, nothing! I asked to make a complaint and literally I was told there's no one to take it up with, no one to talk too, they said they don't care about my issue on livechat and the only way to address any issue is to do a livechat lol This is supposed to be a premier league clubs shirt sponsor lol P.s "kelvin" you are not fooling us with your fake review. Your spelling is atrocious
Stephen Simpson
12 August 2018
Comment from uk.trustpilot.com
Sent of a bank statement and copy of a passport to them. Passport no good because it is scanned. First and only time I will bet with them. If they are going to be this pedantic from day one there is not a single reason in the world to bet with them and not others.
kelvin names
25 June 2018
Comment from uk.trustpilot.com
I like the company simply becaus.e of their very first payouts
Rashod Burrows
09 June 2018
Comment from uk.trustpilot.com
Betting has never really been my thing.I have only tried it a dozen times with different outfits. SportPesa has always treated me right,in regards to reflecting the right amount of funds deposited to my account as well as keeping me posted on progress of the games in my bet cluster.There may be some delays every now and then, but they arise from simple technical hitches,not deliberate intentions to defraud as I've heard about other betting firms
Rashod Burrows
09 June 2018
Comment from uk.trustpilot.com
Betting has never really been my thing.I have only tried it a dozen times with different outfits. SportPesa has always treated me right,in regards to reflecting the right amount of funds deposited to my account as well as keeping me posted on progress of the games in my bet cluster.There may be some delays every now and then, but they arise from simple technical hitches,not deliberate intentions to defraud as I've heard about other betting firms
Peter2
11 April 2019
Good sports book and good customer service
Good sports book and good customer service