SkyBet PLAYER REVIEWS(1898)
C OYH
28 October 2020
Comment from uk.trustpilot.com
Request a Bet and wait ...... and wait ....... and wait ...... see/hear nothing, Request a Bet on different day same outcome of no reply. They're only interested in muggy long shot requests. Customer services are painfully slow and clueless. Getting rid of Best Odds Guaranteed is another reason why i'll be taking my business elsewhere.
Request a Bet and wait …… and wait ……. and wait …… see/hear nothing, Request a Bet on different day same outcome of no reply. They're only interested in muggy long shot requests. Customer services are painfully slow and clueless.
Getting rid of Best Odds Guaranteed is another reason why i'll be taking my business elsewhere.
Reply
Tam Finnigan
27 October 2020
Comment from uk.trustpilot.com
The decision by Skybet to reduce the Best Odds Guarantee by offering extra 'places' is a thinly veiled money saving exercise. Extra places will earn me nothing on my bets. Getting coppers on a place double on a lucky 15 or yankee bet has zero appeal. It's pathetic, 99.99999 people will win less.
The decision by Skybet to reduce the Best Odds Guarantee by offering extra 'places' is a thinly veiled money saving exercise.
Extra places will earn me nothing on my bets.
Getting coppers on a place double on a lucky 15 or yankee bet has zero appeal.
It's pathetic, 99.99999 people will win less.
Reply
Paulo Fuentefria Melo
26 October 2020
Comment from uk.trustpilot.com
No wonder this website has only got 1 star reviews here. If there is someone willing share this on social media and or governement please do. This was my attempt to verify my address and identity with this racist organization organization. As this is the first ever discriminative proccess ive experieenced seen since im a uk resident. Horrible service. Hi, you're through to Timothy. How can I help you today? Timothy N hello, i would love to be able to deposit and bet this evening but my verification still is not processed I will just see if I can verifiy you now Timothy N thank you Timothy 23:48 We cannot accept your ID, do you have another to hand? This can be a passport or Uk driving license Timothy N File Transfer Requested i have got my european identity card 23:49 We don't accept identity cards, apologies for that Timothy N is there other document i can provide? 23:50 im am fully legal in uk Do you have a passport? Timothy N unfortunatly no Do you have a UK driving license? only portuguese driving licence 23:51 We also accept birth certificates ull Birth certificate Requires one of the supporting docs below in addition confirmation from an electoral register that a person of that name lives at that address recent original mortgage statement from a recognised lender solicitor’s letter confirming recent house purchase or land registry confirmation of address local council or housing association rent card or tenancy agreement HMRC self-assessment statement or tax demand house or motor insurance certificate Timothy N can i provide my national insurance number with my original HMRC letter? or my proof of uk address? with my full name 23:53 Really sorry but we need one of the documents mentioned above Apologies for the inconvenience Timothy N 23:53 ive got an HMRC letter with my address and full name? 23:54 We would need a birth certificate to go along with that, but that would be fine Timothy N but ive born in portugal Really sorry about that but there is nothing further I can advise with regards to this Timothy N 23:56 so you are no accepting uk residents completly legal with insurance number and proof of address? 23:57 We can't verify the account unless we receive one of the accepted documents, rally sorry about that, I completely understand your frustration Timothy N 23:59 where can i complain formaly about this 00:00 ? removed for trustpilot /s/article/Complaints-Procedure Timothy N doesnt seem legal at all you guys already done the brexit apparently 00:01 before the governement 00:02
No wonder this website has only got 1 star reviews here.
If there is someone willing share this on social media and or governement please do.
This was my attempt to verify my address and identity with this racist organization organization.
As this is the first ever discriminative proccess ive experieenced seen since im a uk resident.
Horrible service.
Hi, you're through to Timothy. How can I help you today?
Timothy N
hello, i would love to be able to deposit and bet this evening but my verification still is not processed
I will just see if I can verifiy you now
Timothy N
thank you Timothy
23:48
We cannot accept your ID, do you have another to hand?
This can be a passport or Uk driving license
Timothy N
File Transfer Requested
i have got my european identity card
23:49
We don't accept identity cards, apologies for that
Timothy N
is there other document i can provide?
23:50
im am fully legal in uk
Do you have a passport?
Timothy N
unfortunatly no
Do you have a UK driving license?
only portuguese driving licence
23:51
We also accept birth certificates
ull Birth certificate
Requires one of the supporting docs below in addition
confirmation from an electoral register that a person of that name lives at that address
recent original mortgage statement from a recognised lender
solicitor’s letter confirming recent house purchase or land registry confirmation of address
local council or housing association rent card or tenancy agreement
HMRC self-assessment statement or tax demand
house or motor insurance certificate
Timothy N
can i provide my national insurance number with my original HMRC letter?
or my proof of uk address? with my full name
23:53
Really sorry but we need one of the documents mentioned above
Apologies for the inconvenience
Timothy N
23:53
ive got an HMRC letter with my address and full name?
23:54
We would need a birth certificate to go along with that, but that would be fine
Timothy N
but ive born in portugal
Really sorry about that but there is nothing further I can advise with regards to this
Timothy N
23:56
so you are no accepting uk residents completly legal with insurance number and proof of address?
23:57
We can't verify the account unless we receive one of the accepted documents, rally sorry about that, I completely understand your frustration
Timothy N
23:59
where can i complain formaly about this
00:00
?
removed for trustpilot /s/article/Complaints-Procedure
Timothy N
doesnt seem legal at all you guys already done the brexit apparently
00:01
before the governement
00:02
Reply
Mark Gill
26 October 2020
Comment from uk.trustpilot.com
Been with sky bet for a few years, and never ever had a problem with deposits verification, withdrawals free bets etc. I think most of the complaints on here is people don't bother to read T and C's properly. HOWEVER, they were my favourite bookmaker. Until. They changed the BOG on extra place races. I understand BOG is not a punters right, but I would rather take my chances of a reduced minimum field size, than miss out on a drift. Can't understand that decision, and I'm sure it will affect turnover. Surely less extra place races would have been a better alternative. Anyway, will be taking my punting elsewhere. A real shame.
Been with sky bet for a few years, and never ever had a problem with deposits verification, withdrawals free bets etc. I think most of the complaints on here is people don't bother to read T and C's properly. HOWEVER, they were my favourite bookmaker. Until. They changed the BOG on extra place races. I understand BOG is not a punters right, but I would rather take my chances of a reduced minimum field size, than miss out on a drift. Can't understand that decision, and I'm sure it will affect turnover. Surely less extra place races would have been a better alternative. Anyway, will be taking my punting elsewhere. A real shame.
Reply
Jeff
26 October 2020
Comment from uk.trustpilot.com
I have been their customer 14 years and received free 5 bet per week if I bet 25. This was until early October when they emailed and told me I was no longer eligible (like Christopher 18/10/2020). I also noted I was now excluded from their other privileges like money back as cash if 2nd/3rd place and the like. When I asked them why they wouldn’t tell me. I told them this just sums up the lopsided relationship they have with their customers. I’ll never use them again.
I have been their customer 14 years and received free 5 bet per week if I bet 25. This was until early October when they emailed and told me I was no longer eligible (like Christopher 18/10/2020).
I also noted I was now excluded from their other privileges like money back as cash if 2nd/3rd place and the like. When I asked them why they wouldn’t tell me. I told them this just sums up the lopsided relationship they have with their customers. I’ll never use them again.
Reply
Mark
25 October 2020
Comment from uk.trustpilot.com
Sent details for verification of my account been with them years still waiting 5 days later . Not happy sending information I did as it was and now they tell me they have no idea where it is lol ,you don’t get this kind of service with other betting accounts,
Sent details for verification of my account been with them years still waiting 5 days later . Not happy sending information I did as it was and now they tell me they have no idea where it is lol ,you don’t get this kind of service with other betting accounts,
Reply
Hansom
25 October 2020
Comment from uk.trustpilot.com
I was lied to by their customer support operator Richard K, who refused to cancel a bet even though it met all 3 criteria stated in their T's and C's, because.. wait for it...."he couldn't be bothered to contact a senior manager on a Sunday"...wow.
I was lied to by their customer support operator Richard K, who refused to cancel a bet even though it met all 3 criteria stated in their T's and C's, because.. wait for it…."he couldn't be bothered to contact a senior manager on a Sunday"…wow.
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Simon
24 October 2020
Comment from uk.trustpilot.com
Terrible, enticed to deposit my 5 for a free 10 bet. No free bet and froze my account and kept my 5. Really bad untrustworthy company that I will never trust again.
Terrible, enticed to deposit my 5 for a free 10 bet. No free bet and froze my account and kept my 5. Really bad untrustworthy company that I will never trust again.
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BH
23 October 2020
Comment from uk.trustpilot.com
Changed best bet guaranteed.Ridicules and not on will be closing account and will be betting with different bookie.😡
Changed best bet guaranteed.Ridicules and not on will be closing account and will be betting with different bookie.😡
Reply
Stacey Fewster
21 October 2020
Comment from uk.trustpilot.com
On Sunday I put enough money into Vegas wich is 10 or however much I put in but 10 is what you need to get the megaprze machine wich I didn't get till today so that's complaint 1 complaint 2 is I got a measly 10 pence from the megamachine wich considering I even put more then 10 in is a complete rip off in my opinion they will more then likley say we can't control what happens with the machine but I'm pretty convinced it's fixed plus I'm only getting 10p most of the time on prize machine when I used to get things like 5 free spins or sometimes I'd get a win of 7 on slots of gold I really do believe they have set this up so your winning very little on the prize machine absolute rip off
On Sunday I put enough money into Vegas wich is 10 or however much I put in but 10 is what you need to get the megaprze machine wich I didn't get till today so that's complaint 1 complaint 2 is I got a measly 10 pence from the megamachine wich considering I even put more then 10 in is a complete rip off in my opinion they will more then likley say we can't control what happens with the machine but I'm pretty convinced it's fixed plus I'm only getting 10p most of the time on prize machine when I used to get things like 5 free spins or sometimes I'd get a win of 7 on slots of gold I really do believe they have set this up so your winning very little on the prize machine absolute rip off
Reply
Clare
21 October 2020
Comment from uk.trustpilot.com
Promotion glitched and stopped me receiving my reward BUT the customer service was EXTREMELY helpful and has actually left me happier than if the promotion worked they were quick and happy to help , want to specially mention (incase anyone from sky bet reads this) “Christopher C“ from your live chat team was very helpful and is a large part of why I still bet with you. , only not 5 star because of the original glitch.
Promotion glitched and stopped me receiving my reward BUT the customer service was EXTREMELY helpful and has actually left me happier than if the promotion worked they were quick and happy to help , want to specially mention (incase anyone from sky bet reads this) “Christopher C“ from your live chat team was very helpful and is a large part of why I still bet with you. , only not 5 star because of the original glitch.
Reply
Steve
21 October 2020
Comment from uk.trustpilot.com
Changed best odds guaranteed policy on races offering extra place, affects lost of races. Changing to another bookie.
Changed best odds guaranteed policy on races offering extra place, affects lost of races. Changing to another bookie.
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Mark
20 October 2020
Comment from uk.trustpilot.com
Terrible company they don’t look after customers give you no decent free bets they keep throwing there 5 pound free bet every week at you as an excuse absolutely useless and don’t want to give you anything a lot better companies out there use 888 sport inter 50 free cash yes cash not free bet each week. Avoid skybet they give you nothing amd staff are unhelpful and they just don’t care.
Terrible company they don’t look after customers give you no decent free bets they keep throwing there 5 pound free bet every week at you as an excuse absolutely useless and don’t want to give you anything a lot better companies out there use 888 sport inter 50 free cash yes cash not free bet each week. Avoid skybet they give you nothing amd staff are unhelpful and they just don’t care.
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James Miller
20 October 2020
Comment from uk.trustpilot.com
Been with them for over 2 years the first time I win I go to withdraw they won't let me they say needs verification 5 days later account suspended for no reason .what can I say ,stay away
Been with them for over 2 years the first time I win I go to withdraw they won't let me they say needs verification 5 days later account suspended for no reason .what can I say ,stay away
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Kev
19 October 2020
Comment from uk.trustpilot.com
Don't trust these con artists, if you have an accumulator on and have so many winning I guarantee at least one of your next up and coming games will end up as an in play event so you have no chance of cashing out, how do I know, because they have done it to me on every acc I have put on, I will no longer use sky bet. Only gave 1 star because had to to write this review otherwise I would have given no stars, big company like this so desperate to rip you off, and they bang on about how good their cash out is, I smell something which begins with bull, use someone else if you actually want a chance of cashing out, be warned!!....
Don't trust these con artists, if you have an accumulator on and have so many winning I guarantee at least one of your next up and coming games will end up as an in play event so you have no chance of cashing out, how do I know, because they have done it to me on every acc I have put on, I will no longer use sky bet. Only gave 1 star because had to to write this review otherwise I would have given no stars, big company like this so desperate to rip you off, and they bang on about how good their cash out is, I smell something which begins with bull, use someone else if you actually want a chance of cashing out, be warned!!….
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Christopher
18 October 2020
Comment from uk.trustpilot.com
Today received email from this company saying they were restricting my bets, withdrawing all promotions and not offering best price guarantee. I can only assume that winning and qualifying for 5 free bet after amassing 25 weekly stakes is not to their liking. Bet elsewhere
Today received email from this company saying they were restricting my bets, withdrawing all promotions and not offering best price guarantee. I can only assume that winning and qualifying for 5 free bet after amassing 25 weekly stakes is not to their liking. Bet elsewhere
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dylan gibbs
17 October 2020
Comment from uk.trustpilot.com
i wish i HAD read the reviews prior to opening an account , i placed 2 bets both ew one horse won 16/1 the OTHER come 2nd did i receive any payment NO, SCAMMING WASTE OF TIME !!!
i wish i HAD read the reviews prior to opening an account , i placed 2 bets both ew one horse won 16/1 the OTHER come 2nd did i receive any payment NO, SCAMMING WASTE OF TIME !!!
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Caloundra
15 October 2020
Comment from uk.trustpilot.com
The waiting time to verify account after a win is ridiculous. Still waiting on my money. Avoid!!!
The waiting time to verify account after a win is ridiculous. Still waiting on my money. Avoid!!!
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Stacey Fewster
13 October 2020
Comment from uk.trustpilot.com
I'm not happy I placed a bet on darts Ross Smith to beat nick Kenny then I deposited 10 I then looked at my balance it said 2.66 so I asked sky bet through Facebook why this is they said they settled my bet wrong they settled it as won when it lost and that's why they deducted 7.34 why not just take away what I'd won instead of securing what I'd just deposited I believe it was purpselly done so they can take more money from medoes this seem right to anyone else ?
I'm not happy I placed a bet on darts Ross Smith to beat nick Kenny then I deposited 10 I then looked at my balance it said 2.66 so I asked sky bet through Facebook why this is they said they settled my bet wrong they settled it as won when it lost and that's why they deducted 7.34 why not just take away what I'd won instead of securing what I'd just deposited I believe it was purpselly done so they can take more money from medoes this seem right to anyone else ?
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Shropshire Lad
10 October 2020
Comment from uk.trustpilot.com
If you take advantage of their promotions they will very quickly restrict your account - even if you have been losing overall. Happened to me and several of my friends. Disgraceful company, only want mug punters - should have their license withdrawn.
If you take advantage of their promotions they will very quickly restrict your account – even if you have been losing overall. Happened to me and several of my friends. Disgraceful company, only want mug punters – should have their license withdrawn.
Reply
Colin
09 October 2020
Comment from uk.trustpilot.com
Reported a fault on there system. They ask me for all 4 bits of my info to talk to me. I said not giving you all 4 will give you bits like a bank would. And will never ask for all your details for security. So I say will not bother telling about the fault on your system then. So they then suspend my account with my money in it. Can’t get my money out and leave them until I send my I’d in. They will then be have more info on me. ID theft will happen next as they don’t have correct procedures. All to spend money with them. DO NOT JOIN.
Reported a fault on there system. They ask me for all 4 bits of my info to talk to me. I said not giving you all 4 will give you bits like a bank would. And will never ask for all your details for security. So I say will not bother telling about the fault on your system then. So they then suspend my account with my money in it. Can’t get my money out and leave them until I send my I’d in.
They will then be have more info on me. ID theft will happen next as they don’t have correct procedures.
All to spend money with them. DO NOT JOIN.
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Scott Morgan
07 October 2020
Comment from uk.trustpilot.com
The latest scam from Skybet is hilarious. I had an 8 fold accumulator where all the bets were winning so tried to cash out early. As I tried to cash out one of the bets on the accumulator mysteriously showed as a loser and when I checked the game was still running (had 42 minutes to go) so there was a blatant "mistake". Whilst they held the bet in suspension AGAIN one of the matches turned and my 652 cash out turned to Zero again. It is the latest in a long line of Skybet Scams.
The latest scam from Skybet is hilarious. I had an 8 fold accumulator where all the bets were winning so tried to cash out early.
As I tried to cash out one of the bets on the accumulator mysteriously showed as a loser and when I checked the game was still running (had 42 minutes to go) so there was a blatant "mistake". Whilst they held the bet in suspension AGAIN one of the matches turned and my 652 cash out turned to Zero again.
It is the latest in a long line of Skybet Scams.
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gforceiom
07 October 2020
Comment from uk.trustpilot.com
Not trustworthy.....if you dare to win they will remove promotions and restrict your stakes. Better off using a reputable site like Bet 365 or other big names.
Not trustworthy…..if you dare to win they will remove promotions and restrict your stakes.
Better off using a reputable site like Bet 365 or other big names.
Reply
David Coates
07 October 2020
Comment from uk.trustpilot.com
Yet again ripped off on cash out. I do not give a damn when they give there excuses the plain and simple fact is if sky (rip off) bet have a game on there crooked site then it should be eligible for cash out. I had 8 fold BTTS and 1 game after they robbed my stake money with no indication before that one of the games was not eligible. Anyway the so called non cash out game by 60 mins was already won so that should have removed the suspended rubbish for rest of slip. But what do you expect with any LEFTIST company that employs kay burley
Yet again ripped off on cash out. I do not give a damn when they give there excuses the plain and simple fact is if sky (rip off) bet have a game on there crooked site then it should be eligible for cash out. I had 8 fold BTTS and 1 game after they robbed my stake money with no indication before that one of the games was not eligible. Anyway the so called non cash out game by 60 mins was already won so that should have removed the suspended rubbish for rest of slip. But what do you expect with any LEFTIST company that employs kay burley
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Trevor Harris
06 October 2020
Comment from uk.trustpilot.com
Absolute disgrace, taking money from my account that wasn’t even placed in a bet, the odds on games have changed really badly, covid must be affecting sky so that’s why these leeches are not giving fair odds. A shot that hits the crossbar or post isn’t classed as a shot on target, well can someone explain what it is then, as post or crossbar is surely part of the goal. Disgraceful and won’t be using them again and advise others to use a different betting site
Absolute disgrace, taking money from my account that wasn’t even placed in a bet, the odds on games have changed really badly, covid must be affecting sky so that’s why these leeches are not giving fair odds.
A shot that hits the crossbar or post isn’t classed as a shot on target, well can someone explain what it is then, as post or crossbar is surely part of the goal.
Disgraceful and won’t be using them again and advise others to use a different betting site
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Bridi
05 October 2020
Comment from uk.trustpilot.com
I've now been waiting 6 days for them to verify my account and everytime I contact them on live chat all thay got to say it takes 72hrs all this because I tried to with drawn my winnings.worse betting company I have ever used 1 star is to much to give
I've now been waiting 6 days for them to verify my account and everytime I contact them on live chat all thay got to say it takes 72hrs all this because I tried to with drawn my winnings.worse betting company I have ever used 1 star is to much to give
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paul franklin
05 October 2020
Comment from uk.trustpilot.com
After 3+ years of having a sky bet account and no issues apart from the odd slots game not playing a bonus round, so yesterday had an email asking why I had a couple of deposits declined ( was an old card that had last 4 numbers same as an expired one ) told them in the reply email , 20 mins later whilst making some bets they suspended my account with no reason . Many attempts at contact with waiting from position 19 in queue and having been cut off, finally got through and they need my ID all over again ! Money in my sky account but not able to access it ! Terrible customer service!
After 3+ years of having a sky bet account and no issues apart from the odd slots game not playing a bonus round, so yesterday had an email asking why I had a couple of deposits declined ( was an old card that had last 4 numbers same as an expired one ) told them in the reply email , 20 mins later whilst making some bets they suspended my account with no reason . Many attempts at contact with waiting from position 19 in queue and having been cut off, finally got through and they need my ID all over again ! Money in my sky account but not able to access it ! Terrible customer service!
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Gamblewarnings
04 October 2020
Comment from uk.trustpilot.com
Have a lack of knowledge on football bets on shoots on goal and in play games when questions are asked say it goes of there system not the proper sites shame was a gd system with a gd free bet system not the worst but ok for football
Have a lack of knowledge on football bets on shoots on goal and in play games when questions are asked say it goes of there system not the proper sites shame was a gd system with a gd free bet system not the worst but ok for football
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Halil Erx
04 October 2020
Comment from uk.trustpilot.com
Wouldn’t even give that star... waste of money and time
Wouldn’t even give that star…
waste of money and time
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David
30 September 2020
Comment from reviews.io
absolute shower of sh1te. avoid at all cost
absolute shower of sh1te. avoid at all cost
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Mark Stevens
30 September 2020
Comment from uk.trustpilot.com
sky bet are absolutely the worse shower of sh1te I have ever dealt with in my entire life. they make Ryanair look an accomplished outfit. should be a law against their incompetence. avoid at all costs !!!
sky bet are absolutely the worse shower of sh1te I have ever dealt with in my entire life. they make Ryanair look an accomplished outfit. should be a law against their incompetence. avoid at all costs !!!
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Craig Martin
29 September 2020
Comment from uk.trustpilot.com
So creating an account with skybet needs 8 pieces of information. Name, address, dob,Email, phone number, bank card details, then to 'verify' you need to give them passport, driving license or a utility bill, WOW that's almost all your personal data to create an account, this is a betting app not a mortgage application, I don't trust any company that requires that amount of personal information, where does it get stored? is it safe? I don't know, they don't say. I look to have my account deleted but there is no option for this on their website just the contact Us page after you go thru the menu that's not helpful
So creating an account with skybet needs 8 pieces of information. Name, address, dob,Email, phone number, bank card details, then to 'verify' you need to give them passport, driving license or a utility bill, WOW that's almost all your personal data to create an account, this is a betting app not a mortgage application, I don't trust any company that requires that amount of personal information, where does it get stored? is it safe? I don't know, they don't say. I look to have my account deleted but there is no option for this on their website just the contact Us page after you go thru the menu that's not helpful
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Justin Cohen
29 September 2020
Comment from uk.trustpilot.com
I have to say they are not fair with cash out. Don’t bet with them. I think it is the people that work there. Hate seeing people win. They get bonuses. Absolute cheat. Not a fair chance to win. CHEATS.
I have to say they are not fair with cash out. Don’t bet with them. I think it is the people that work there. Hate seeing people win. They get bonuses. Absolute cheat. Not a fair chance to win. CHEATS.
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Juliet Bryan
28 September 2020
Comment from uk.trustpilot.com
I have been into sports betting for years, I lost so much money initially when I started until a friend introduced to a guy called Mightytips5 on Instagram who changed my life, he showed me that tips could be 100% accurate always and fixed matches could exist! I have made over 1 million dollars with him and still counting, I couldn't have said this year, but I just wanna help some who wanna win
I have been into sports betting for years, I lost so much money initially when I started until a friend introduced to a guy called Mightytips5 on Instagram who changed my life, he showed me that tips could be 100% accurate always and fixed matches could exist! I have made over 1 million dollars with him and still counting, I couldn't have said this year, but I just wanna help some who wanna win
Reply
Scott
25 September 2020
Comment from uk.trustpilot.com
Ive been using my brothers skybet with his permission and I also put my card on there so I didn’t have to send him money I could just put it on meself, they have now suspended the account an I can’t withdraw the money that is in there, can anybody help me out?
Ive been using my brothers skybet with his permission and I also put my card on there so I didn’t have to send him money I could just put it on meself, they have now suspended the account an I can’t withdraw the money that is in there, can anybody help me out?
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Theresa shwahla
24 September 2020
Comment from uk.trustpilot.com
Got all my lost funds back with the help of CrawfordSandra (895) ^g m a I l
Got all my lost funds back with the help of CrawfordSandra (895) ^g m a I l
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Neil Gibbon
23 September 2020
Comment from uk.trustpilot.com
Complete utter thieves stealing money out of my bank account for a betting account theyve locked me out of,cant get hold of skybet. See you in court.
Complete utter thieves stealing money out of my bank account for a betting account theyve locked me out of,cant get hold of skybet. See you in court.
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Simon Pearson
23 September 2020
Comment from uk.trustpilot.com
Dreadful customer service and a waste of time. Absolutely awful.
Dreadful customer service and a waste of time. Absolutely awful.
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Faye Sherman
22 September 2020
Comment from uk.trustpilot.com
please don't use them keep saying money pending which on bank statements been cleared, they keep trying to take money and then 8 gave them all details ect was told all sorted I closed my account was told bank details were off and they are still trying to take money out of bank
please don't use them keep saying money pending which on bank statements been cleared, they keep trying to take money and then 8 gave them all details ect was told all sorted I closed my account was told bank details were off and they are still trying to take money out of bank
Reply
Andy Clack
22 September 2020
Comment from uk.trustpilot.com
Same as Faye. Deposited money on Friday night. Said server error and did not update my balance. I could see from my bank account that the money was pending. Spoke to Skybet on 3 occasions over the next 12 hours, after all 3 doubting my integrity and having to prove it another way after being lied to about banking practices, the third person could notapologise enough. Gave me the following assurances: - Security team looking into it and will contact me shortly. The money whilst pending will NOT be taken He would contact me shortly and let me know what is happening. I did not hear anything and raised a complaint. The response advised I would hear something in 72 hours. 72 hours passed.....nothing so contacted the again. Went around in circles the usual rubbish spouted that I have got it wrong, eventually the penny dropped and told me it is a known issue, can't say anymore and could not give me a timescale. Guess what the money has been taken from my account and I have nothing to show for it! I have been with them for years, but they have now lost a customer. What is really annoying, is there is nothing put up anywhere by them to advise of the current issues to allow people to make their own minds up if they deposit or not. Sham company.
Same as Faye.
Deposited money on Friday night. Said server error and did not update my balance. I could see from my bank account that the money was pending. Spoke to Skybet on 3 occasions over the next 12 hours, after all 3 doubting my integrity and having to prove it another way after being lied to about banking practices, the third person could notapologise enough. Gave me the following assurances: –
Security team looking into it and will contact me shortly.
The money whilst pending will NOT be taken
He would contact me shortly and let me know what is happening.
I did not hear anything and raised a complaint. The response advised I would hear something in 72 hours.
72 hours passed…..nothing so contacted the again. Went around in circles the usual rubbish spouted that I have got it wrong, eventually the penny dropped and told me it is a known issue, can't say anymore and could not give me a timescale.
Guess what the money has been taken from my account and I have nothing to show for it!
I have been with them for years, but they have now lost a customer.
What is really annoying, is there is nothing put up anywhere by them to advise of the current issues to allow people to make their own minds up if they deposit or not. Sham company.
Reply
Matt Kent
20 September 2020
Comment from uk.trustpilot.com
Despite having money in my account and having used Sky for years they locked my account and prevented me placing a winning bet. Scummy response and company, refused to honour the bet despite taking ages to verify my account. Avoid like the plague.
Despite having money in my account and having used Sky for years they locked my account and prevented me placing a winning bet. Scummy response and company, refused to honour the bet despite taking ages to verify my account. Avoid like the plague.
Reply
Mark T O
20 September 2020
Comment from uk.trustpilot.com
Yep agree with all the other negative reviews. Would you believe they settled 5 of my bets completely wrong yesterday. They decided to 'void' a winning bet that would of paid 250/1 and gave me small payouts on 4 bets that clearly lost. Comical!! Upon contacting them through live chat they said they were completely right but as a gesture of goodwill will they would give me ten quid. I have absolutely no confidence in having a sensible bet with them if they can't settle 5 bets properly. Shall be taking my business elsewhere. Be wary everyone!!
Yep agree with all the other negative reviews. Would you believe they settled 5 of my bets completely wrong yesterday. They decided to 'void' a winning bet that would of paid 250/1 and gave me small payouts on 4 bets that clearly lost. Comical!! Upon contacting them through live chat they said they were completely right but as a gesture of goodwill will they would give me ten quid. I have absolutely no confidence in having a sensible bet with them if they can't settle 5 bets properly. Shall be taking my business elsewhere. Be wary everyone!!
Reply
sally
19 September 2020
Comment from uk.trustpilot.com
i would give them 0 if i could happy to take payments from my card as soon as i won and tried to withdraw winnings blocked account. unable to talk with anybody beware!
i would give them 0 if i could happy to take payments from my card as soon as i won and tried to withdraw winnings blocked account.
unable to talk with anybody beware!
Reply
christian james
18 September 2020
Comment from uk.trustpilot.com
Please people stay away from this lot they are an absolute joke of a company They point blank lie During the premier league darts they put a bet up of over 14,5 legs and it was staked at 100-1 as me and my mates where a bit bored we whacked on a fiver but as the darts started I thought hang on the match is best of 14 So that means it’s impossible to be over 14.5 now I don’t mean impossible as 100-1 I mean impossible This was a league game so it could not go the distance!! After realising I contacted sky bet and well this is where they show what they Really are liars They kept disconnecting me from the chat eventually I got through and they told me that the supervisor in charge has said it was a legit bet and could go the distance I sent proof that it couldn’t and there response was yes it can Now what makes it more interesting is that all the other darts matches after had no such bet I took it further and got an email saying they where wrong and gave me ten pins credit Now would they have said anything if I didn’t notice no chance!!!!!!!!
Please people stay away from this lot they are an absolute joke of a company
They point blank lie
During the premier league darts they put a bet up of over 14,5 legs and it was staked at 100-1 as me and my mates where a bit bored we whacked on a fiver but as the darts started I thought hang on the match is best of 14
So that means it’s impossible to be over 14.5 now I don’t mean impossible as 100-1 I mean impossible
This was a league game so it could not go the distance!!
After realising I contacted sky bet and well this is where they show what they Really are liars
They kept disconnecting me from the chat eventually I got through and they told me that the supervisor in charge has said it was a legit bet and could go the distance
I sent proof that it couldn’t and there response was yes it can
Now what makes it more interesting is that all the other darts matches after had no such bet
I took it further and got an email saying they where wrong and gave me ten pins credit
Now would they have said anything if I didn’t notice no chance!!!!!!!!
Reply
ar
18 September 2020
Comment from uk.trustpilot.com
These guys are crooks of the highest order. Took my money when I try to withdraw they wanted to verify and suspended my account. Even after a week of providing documents the account is suspended .(when website says 72 hours for verification). Customer service are useless and they say we don't know how much time it will take...Stay away...Dont know how this business is allowed to run as this theme seems consistent.
These guys are crooks of the highest order. Took my money when I try to withdraw they wanted to verify and suspended my account. Even after a week of providing documents the account is suspended .(when website says 72 hours for verification). Customer service are useless and they say we don't know how much time it will take…Stay away…Dont know how this business is allowed to run as this theme seems consistent.
Reply
Consumer
13 September 2020
Comment from uk.trustpilot.com
i got the itv7 up 118.90 guess what wouldnt pay you out added my info wouldnt except it and i got angry now my account suspended typical sky rip-off and robbing biostards they are SKY cant be trusted
i got the itv7 up 118.90 guess what wouldnt pay you out added my info wouldnt except it and i got angry now my account suspended typical sky rip-off and robbing biostards they are SKY cant be trusted
Reply
Mark
13 September 2020
Comment from uk.trustpilot.com
Been playing for a few months get a call today to say they want my bank statements and provide them my income as I am down on my account so I went through it all and told them all information needed and they want my wage slips and stuff. I said I am not willing to sent private information and they said if I don’t they are closing my account so basically they took my money then closed my account. Be careful with them.
Been playing for a few months get a call today to say they want my bank statements and provide them my income as I am down on my account so I went through it all and told them all information needed and they want my wage slips and stuff. I said I am not willing to sent private information and they said if I don’t they are closing my account so basically they took my money then closed my account. Be careful with them.
Reply
stephen whitfield
12 September 2020
Comment from uk.trustpilot.com
Do not play any slots or scratchcard games on any gambling sites they are all the same they will give you little wins to keep you playing and then take it all back. It does not matter how much the stake is or how much money you spend on any of the games. It is all false advertising to make you think you are going to win. You will never win the top prize. The companies say that the wins are all random and that it is possible for you to win the top prize but do not let that fool you because they are trained to speak to you a certain way.
Do not play any slots or scratchcard games on any gambling sites they are all the same they will give you little wins to keep you playing and then take it all back. It does not matter how much the stake is or how much money you spend on any of the games. It is all false advertising to make you think you are going to win. You will never win the top prize. The companies say that the wins are all random and that it is possible for you to win the top prize but do not let that fool you because they are trained to speak to you a certain way.
Reply
Nathan Adam
06 September 2020
Comment from uk.trustpilot.com
I’ve been on this platform for more than 6 months now and I’ve won close to 62,000, and all payments were duly paid. I met a man on Instagram: fixed_albright , he gives 100% fixed and safe games and all his games are available for payment after winning. You all should try him out.
I’ve been on this platform for more than 6 months now and I’ve won close to 62,000, and all payments were duly paid. I met a man on Instagram: fixed_albright , he gives 100% fixed and safe games and all his games are available for payment after winning. You all should try him out.
Reply
Tam
29 October 2020
Comment from uk.trustpilot.com
Shambles... Happy to eloborate but can't get through to anyone to explain 🤷♀️
Shambles…
Happy to eloborate but can't get through to anyone to explain 🤷♀️