SkyBet Review

Constantly promoting how great their Acca Freeze feature. However, once you win a couple of times, they restrict your account and block you from using it. The complete opposite of ‘Betting Better’

Reply

I was a long time customer of Skybet who offer value with their places paid on horse racing that is if they accept your bet. I am a small punter and at the recent Cheltenham Festival they accepted £10 EW @33/1 on a horse. Then when I wanted £5 EW on a horse @25/1in the same race they would only accept 10 pence EW In my mind they are not true bookmakers and do not offer a service they just want losers so will not guarantee to take your bet even when it’s very small staked. If you want to be sure your bet is on go to someone else

Reply

Appalling customer service. Never answer my actual queries which turned into complaints. Poor grammar in their belated replies. They have definitely changed something recently, service overall is not as it was a year or two ago. And my queries have not been resolved – I have just given up!

Reply

Promotes ACCA freeze but never works either don’t offer it or make sure it works free bet offer now also very restricted going downhill Cheltenham offers were also very poor

Reply

The new net deposit system should lead to people going to jail. I will be complaining to gambling commission. Scumbag move to prey on people, and bypass deposit limits.

Reply

I had my account closed by skybet because they said that I was involved in illegal activities. That is what clause 18.2 of their terms and conditions.No explaining what these were or any other explanation.Just accused of illegal activities. I did nothing more than bet with them as anyone would.the fact that I sometimes win was probably the issue.I have other betting accounts and have no problems with them.Be careful you don’t win with SKYBET as they can and will withhold any money in your account and say you are illegally betting when you win.

Reply

Literally just told me on the phone I won’t be able to get MY money back if I don’t send over a bunch of crap way less valid for proving my identity than I already sent them in the past? Recorded the conversation as well so good luck with that, I’m sure IBAS will enjoy hearing how a company as big as Sky tries to steal money of it’s customers

Reply

There never pay out on the slots, always very small amounts, put £50 on never had no features, no wonder there have lots of money, you never give a customer a chance! All greed.

Reply

THEFT! They closed my account after contacting them serval ways I finally got to the point I have over my bank details it was now been months and I have just been ignored this is mad how much a big name can steal from their customers sky bet is a big company with 0 customer respect!

Reply

Forever moving the goalpost what was a great weekly freebet for loyal customers is now a rigid bet on what they want you to bet on. Not for ne anymore

Reply

Skybets boosts never win, they always seem to lose by 1, which indicates to me that they are fixed and they know exactly what’s going to happen. Thieves, I’m sticking with bet365 now, because I’m tired of the rubbish. It’s crazy how a player can get 1 shot on target in the first 45mins, then not do anything for 45mins being the teams main striker for the next shot on target. Clearly you have these scams planned out.

Reply

I have created an account last week. Sent all the documents, and as normal, they said that it was all ok to play. After a big win, (bet 200 and won 1200), my account was suddenly suspended and they are saying that they will investigate it for up to 2 weeks.It is quite frustrating, because my funds will be there locked all of this time.SkyBet need to improve on this. How can they approve your ID and docs, and on the next day, suspend your account, because they need to verify you again? Why they don’t do a stronger verification process in a way that they don’t need to do more verifications after?

Reply

Absolute robbers. Do not bet on this site. Placed a bet on Mullins to have 9 or more winners at Cheltenham and they changed the bet on the receipt to say over 9 winners. I have proof of this and will be taking it further. Don’t waste your money on this site!!!

Reply

best site ever look after you if you have gambling issues got correct tool for safer gambling im due to resrart after 2 year self exlusion when you win always gets deposited next day well worth joining

Reply

Scammed. Put a bet on for Manchester united to win v Liverpool in the FA cup.Manchester United won.Sky bet didn’t pay out as the claim bets only payable for 90 minutes.When I placed the bet on a win there was no information made available about this apparent rule.Scam. Once bet account is empty they can do one.

Reply

Sky bet is an absolute rip off and everything wrong with gambling industry. I have had two bets in the last month where they have suspended my bet. Once because their system had an issue when my bet would have won. Second time because a match was postponed. I understand this is beyond their control but they don’t even offer you your stake money back as a gesture of good will. Really rubbish

Reply

I would give 0 stars but can not on here. I had a self exclusion in place as years ago i never had a bet on line, I used my local bookie Ladbrookes. How ever I was able to registar with skybet for the free ITV 7 bet. So actually putting money on a horse i,d never done with sky bet. I used Paddy Power for myself, and Betfair with myself and one other. the betfair was used only for an E/W L15 with me and one other on saturdays TV racing, and I used the PP for myself, this was usually only about £6 on a saturday. I had an iffy fit with a free bet issue with Betfair so closed the account, and went to sign up with Skybet. I checked on what they needed I up loaded photo ID, Driving licence, and for proof of address they wanted something like utility bill, bank statement etc, so for that I uploaded letter from Nationwide, just the heading with my name and address on and the date letter was sent (Feb this year) they said it should take about 5 hours to verify, but maybe 12hrs if they are busy, I waited over 24 hrs so went on their chat line and they were most unhelpful. so I rang the relevant number and explained all to the guy that answered, he said he will email me and if I attached the relevant docs to the email he will make sur they go straight to the relevant team, so this I did. so I had sent docs via email uploaded both docs twice on their web site, then last night I received an email saying “We have closed you account” sorry for inconvienence. No explanation or nothing. sadly this had also blocked me from Betfair and PP, as they are under the same umberalla. So I was back on the chat with both Betfair and PP I admitted that I closed Betfair in an iffy fit, they were very good and understanding, and set about reopening my account then I was told that a self exclusion had been applied, I stated I had not done this and explained what had happened, the lady helping me was very understanding, and got things hopefully sorted, but because of this self exclusion I now have to wait “24 hour cooling off period” so will try to log back in tonight around 7pm when cooling off period ends. The above scenario was the same for PP, their chat line people were also very helpful and understanding. But for both I had to give annual income and accept a monthly limit for 6 months all because I just tried to join skybet. I only spend about £5/6 a week on a saturday to watch tv racing. I am a senior citizen that has always had a little flutter on a saturday. I just can not understand why skybet did this, no explanation or nothing, their was nothing offensive in any phone calls, or chat, so just to be told we are closing you account even stopping me doing the free ITV 7. Like I said Id never had a bet with them using a betting app all I did was apply to join. WHAT AN AWFUL COMPANY, AS OTHER HAVE SAID PLEASE STAY AWAY IF YOU USE ANY OTHER COMPANY UNDER THE SAME UMBERELLA.

Reply

Worse betting site ever.DO NOT WASTE YOUR MONEY HERE!!!BAD ODDS THEY WOULD TAKE YOUR HOUSE if THEY WOULD LET YOU BET ON ITFor such a massive company, they should be ashamed, if you do decide to bet with them, just remember you are funding the CEOs their next 1k bottle of champagne, if not more, I actually feel such a mug 😡

Reply

Worst odds by far, and they are happy to take thousands of pounds off you, but as soon as you win a large amount they suddenly need a DNA test to confirm your identity.

Reply

Non runner no bet offer for Cheltenham festival. Skybet did not adhere to their own nrnb offer. Horse was withdrawn and settled as a loss. The live chat only provided a generic ante post betting guidance. Chat abruptly stopped working before getting a proper answer. Not worth pursuing for the amount involved. Dishonest promotion. This is Skybets NRNB Cheltenham offer..[What is the promotion? Non Runner No Bet means if the horse you have backed doesn’t run in the race specified then your bet will be made void and stake will be returned to your account.]Unless they decide to just keep it..

Reply

Bookies lose on first day of Cheltenham and they start sulking and all of a sudden can’t log on. Pathetic 🤔It conveniently happens this afternoon important moments. The only bookie that does this

Reply

Both myself and my partner use Sky Bet to play Super6 but today my partners account was suspended and closed permanently, without a single explanation as to why. My account was also suspended and closed a while back, with an open bet, and they were just going to take the money I had placed. After about 5 sessions on Live Chat, I managed to get mine re-opened but still constantly locked out and having to change my PIN.Do yourselves a favour and DO NOT BOTHER OPENING AN ACCOUNT with these crooks. I would also suggest if you already have an account with them, close it before they do!!

Reply

Won A couple of squid of 20 bar,so I was 18 down,out of all the sights I go on,this is 2nd worst out of 14 other sights I play on,oh by the way,you put bad review on here about them,they delete it 🤔

Reply

Worst customer service I’ve ever had to deal with. Spent over 30mins trying to get my account back to then be told to wait another 2-3 mins which took almost 15 mins for them to close the Chat on me anyway.Use Bet365 if you can, honestly 10x better then these. Not that any bookies are Good but none as bad as Sky.

Reply

Shocking company. Spend £30 and I received 50 free spins on Fishin frenzy.Winnings after 50 free spins 🤔🤔. 35p that’s it 35p. Keep your free spins sky bet I won’t be putting another penny into your robbing business

Reply

Backed a horse 4/1 win not eachway but no best price because of the extra places?? But im not backing eachway!! Cashed out and bet with 365. And ill be having my fiver on for the moneyback as cash and if i win withdrawing the winnings to get better value elswhere and if i dont use the fiver cashback for the rest of the meeting and withdrawing that too! So basically skybet wont get a penny out me! Poor prices poor value poor promotions!!

Reply

They asked me to change my pin for security reasons which I did. Then wouldn’t let me login with my new details. The chat wasn’t very helpful. I lost money because I wanted to cash out on an accumulator , but they didn’t want to know. I won’t be using this site again

Reply

The wins are dreadful pay 1 pound spins to win 12 p and thats if u do win don’t waste ur money

Reply

I’ve been with Skybet for around 10+ years, great to begin with, get you in with good promotions, over the last 3 – 4 years this has changed and not for the better. promotions are rubbish now compared to other sites, they change their rules without advising anyone , so now i have closed my account, i can see a lot of people following also.

Reply

rubbish company dont know how to run a business stick to william hill 👍

Reply

I have been with sky bet for years,i have now closed my account,you get free bets and cant even use them,i will now use another betting platform from now on.

Reply

if i colud give 0 stars i wolud there just eat your money i close my acount down please stary away or you lose you money i been with tham 2 week now and in the to week i put about 200 in and there just eat the money

Reply

Promotions are good but ACCA freeze won’t be in play when ur winning and casino and slots are rigged never use that never mean never don’t waste your money rest they are ok at the end they are profitable company so !!!

Reply

The worst major bookmaker in the UK and it isn’t even close. No customer service, restrict you the moment you win, happy to let you lose hundreds but winning hundreds is forbidden and will result in an account closure. It is a bizarre downfall as they were genuinely one of the best around 5 years ago.

Reply

Worst gambling company I have ever been with.won €200 in one day and they decided to close my account and not let me withdraw my winnings

Reply

I got a message i won £ 5500 I tried to take the money out , But they blocked my account they only took money from me about £ 500 fraudsters i tried to message for two weeks i had no answer when i called they said we sent you AN email. WHICH THEY DIDNT

Reply

this company has now gone too far. Delving into people’s public finances. Gambling has been around since time began, 99% of people gambling for fun. Now because skybet has gone woke they have spoiled a hobby people have had for a lifetime. Who is in charge of these organisations? Stop treating us like children.

Reply

Fraudsters crooks cons the worst company ever please avoid them all any costs unless you want to lose your money

Reply

I joined Skybet thinking as advertised there would be a wide range of gaming with even some Gaming promotions. But every gaming promotion is either “Opt in and place £5 or £10 up to £20 to get 5 free spins. Where as other betting sites offer daily free spins everyday without having to make a bet 1st. Disappointing.

Reply

Must be one of worst sites around limited to pennys on greyhounds they don’t like you winning they also took away any promotion offers serious about punting avoid them like a plague, they only want mug punters.

Reply

Don’t bet with sky bet there a con company watch caan berry on utube you will never bet with sky bet again

Reply

Punters should be aware that opening an account with Skybet , leaves the account open to fraud. Which happened in my case.No amount of correspondence to this bookmaker will facilitate a reply. This so called live chat is useless. They reply with the ploy your details don’t match. Emails are never replied to other than a template response stating we aim to reply within 72 hours. Which never happens.The amount of negative reviews on TrustPilot clearly demonstrates this bookmaker cannot be taken seriously or trusted with the truth.Without doubt this betting company is corrupt and should be avoided at all cost

Reply

Dick Turpin would be ashamed. I have just won a good amount, logged on and my account is suspended! what the ffffoooookkk is that all about? It’s a complete con! What on earth is going on? Really concerned now because I can’t get in contact with these thieves. Surely the government must police this corrupt company.

Reply

I have won 4 times on a free William Hill trivia show game and they wont pay me my winnings. This has happened to me before so I now take screengrabs of the winning notifications. I send these images to them on their chat facility but constantly get the same message from them that I’ve been paid everything owed to me when clearly I havent. WH just ended my chat as well and wouldnt help me! Terrible service!

Reply

Sky bet left me stranded. After I won 1981 kwid these bookies left me feeling a loser.. no customer analysis, definite monet grabbers… I think we should go to brooks drive

Reply

The worst customer service ever live chat( that’s a joke live over an hour to reply) times out or the operator disconnects.Account suspended for no reason …… get this one of the reasons given is that you have not used it for a while, that’s responsible gambling!!!!!Please use another portal

Reply

I am yet another customer with bad news, they cancelled my account which had money in it for lack of use, when I finally got it up again the money was gone, It took 3 weeks to be passed around on email, the live chat is a bigger joke…Now that’s sorted they won’t accept a perfectly new bank card which has no history of use, I know it works as I’ve since used it on 3 other gambling platforms, their answer to this is you need to spk to live chat!! Again!! Live chat say spk to your bank, What a joke, not coming back…

Reply

Just got off the phone with sky bet I called them back as they left me a voice mail saying they need to talk to me so this worked well as I was able to record the conversation myself. Anyway story goes I’ve been a skybet account holder for at least a decade or so mainly used for football betting. But occasionally i go onto their live gaming for a go on Black Jack. Over the years they certainly had a good few quid out of me to say the least a dam site more than the odd small win (I’m not very lucky). But they have never contacted me in over ten years. Then this weekend just gone I decided to treat myself to a good session on black jack and that’s only because I was on a winning streak for once before to long i was up by £2000 and tried to improve it over the weekend but come Sunday night I was back down to £1000 so i thought I’m coming away with a win for once and withdraw the £1000. Very next day there on the phone to me making out there checking on my welfare. What a load of bull 1st time they done that in over ten years. Anyway they told me they put a daily spend limit on my account. I said I would just close the account through principle and basically they tried to bully me by saying i had to take time to talk to them and tell them what my earnings are and what bills I have to pay and then send evidence of this to them and then they will lift all restrictions. I basically told him to go f—— his self and close my account. The cheek of it all there trying to do is get as much of your personal information they can get. Surely they must of lost a lot of customers through this. All my family and friends are now going to cancel there accounts. So just giving you heads up if you haven’t already opened one my advice is DONT and you already have one GET RID. I know this YouTuber who’s going to do something on there platform about as I have the conversation recorded 😁. Don’t forget I’ve spent a lot of money over a decade and never heard anything from them.

Reply

Someone has deleted my winning bets and taken around 100 from my balance. The bets were completely normal bets on horse racing, betting on some favourites which were advertised as tips. 5 to 8 pounds on each horse. Some lost, others won, but I have noticed that the winning bets are deleted from the history. Once I have told the customer service, they suspended my account. How are they allowed to do this, I don’t know ? You can suspend the account, but can’t steel, sorry to say that but this is a theft.

Reply

Acca freeze is false advertising. They take it away when you have a chance of winning. It has happened a few times and I’ve learnt my lesson. I had 5 teams, 2 have won and now it’s been taken away !

Reply