Paddy Power PLAYER REVIEWS(3700)
daniel dunn
15 April 2025
Comment from uk.trustpilot.com
paddy power slots is shocking i can upload my transaction history i urge no to use this casino shocking , no rewards I've lost thousand, bouses are so rare its a joke my usual is 10-20 spins and lucky if i win a single stake bake today i put in 30 no bonus, this is a daily experience im chasing money i swear the casino takes a profile of your play knows you've constantly lost and you looking for that win so rinses you hard, avoid at all costs its so bad it not even fun a few wis would make it fun at least put most of the time its straight thr0ugh if anyone wants to query or evidence ill upload my transaction history it disgusting i feel robbed rather than gambling gambling you have a chance of winning they may as well just take my deposits stay away seriously
paddy power slots is shocking i can upload my transaction history i urge no to use this casino shocking , no rewards I’ve lost thousand, bouses are so rare its a joke my usual is 10-20 spins and lucky if i win a single stake bake today i put in 30 no bonus, this is a daily experience im chasing money i swear the casino takes a profile of your play knows you’ve constantly lost and you looking for that win so rinses you hard, avoid at all costs its so bad it not even fun a few wis would make it fun at least put most of the time its straight thr0ugh if anyone wants to query or evidence ill upload my transaction history it disgusting i feel robbed rather than gambling gambling you have a chance of winning they may as well just take my deposits stay away seriously
Reply
Consumer
14 April 2025
Comment from uk.trustpilot.com
Honestly the worst slot site out there I don’t really wright reviews aswell only spin 10p 20 p carnt get 20p back nothing joke scam deposited like £100 in 2 days £2.60 highest bonus stay away people and not just my account my sisters accounts aswell scam (Bigg bass) stay away
Honestly the worst slot site out there I don’t really wright reviews aswell only spin 10p 20 p carnt get 20p back nothing joke scam deposited like £100 in 2 days £2.60 highest bonus stay away people and not just my account my sisters accounts aswell scam (Bigg bass) stay away
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Mishewww
14 April 2025
Comment from uk.trustpilot.com
I was having a problem with my pending withdrawals which was new to me …I used to withdraw my winnings instantly so I was worried ..I asked for an assistance And Thank you Agent Miguel for resolving my queries regarding my pending withdrawals you’re a star ⭐ I can’t wait to Have it soon 😊
I was having a problem with my pending withdrawals which was new to me …I used to withdraw my winnings instantly so I was worried ..I asked for an assistance And Thank you Agent Miguel for resolving my queries regarding my pending withdrawals you’re a star ⭐ I can’t wait to Have it soon 😊
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Filip Ruxandra
14 April 2025
Comment from uk.trustpilot.com
❤️ I had a problem with my account, the agent was patient with me and helped me, and the site is ok.
❤️ I had a problem with my account, the agent was patient with me and helped me, and the site is ok.
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Carly
14 April 2025
Comment from uk.trustpilot.com
Wouldnt bother playing played a month and not any slot dropped a bonus round i also notice that every 12mins it would kick u from any slot u was playing clearly on a limit to kick people after so long so the slot doesnt drop anything told them about this and got oh its my internet even thou when i loged onto my data and turned WiFi off it still did the same so explain that? Dont waste your money its a joke not the first person either to notice it soon as i mentioned it in the chat a couple others said same and then i got banned from chat for stating clearly somthing that was true and didnt want others to know about it hmmm yeah ok paddy keep your site want be playing again
Wouldnt bother playing played a month and not any slot dropped a bonus round i also notice that every 12mins it would kick u from any slot u was playing clearly on a limit to kick people after so long so the slot doesnt drop anything told them about this and got oh its my internet even thou when i loged onto my data and turned WiFi off it still did the same so explain that? Dont waste your money its a joke not the first person either to notice it soon as i mentioned it in the chat a couple others said same and then i got banned from chat for stating clearly somthing that was true and didnt want others to know about it hmmm yeah ok paddy keep your site want be playing again
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Mark O Connell
14 April 2025
Comment from uk.trustpilot.com
Worst casino out there by far blocked me over getting a 0 on roulette great guys from bets not accepted or Internet connection messed with cookies messed with everything messed with prize lines will take all your money and give you lowest prize
Worst casino out there by far blocked me over getting a 0 on roulette great guys from bets not accepted or Internet connection messed with cookies messed with everything messed with prize lines will take all your money and give you lowest prize
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Cole Daley
13 April 2025
Comment from uk.trustpilot.com
best response/ help i’ve experienced with betting .
best response/ help i’ve experienced with betting .
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Michaella Jacqueline
13 April 2025
Comment from uk.trustpilot.com
Andy in customer support is absolutely fantastic helped me sort my withdraw issue within 5 minutes
Andy in customer support is absolutely fantastic helped me sort my withdraw issue within 5 minutes
Reply
Andrew Alexander
13 April 2025
Comment from uk.trustpilot.com
Paddy power has been very good with me. They are very prompt at responding to any questions and queries. The advisor called Sharron was so helpful and efficient. I think she is a great customer service agent. She was the best. 👍👍👍
Paddy power has been very good with me. They are very prompt at responding to any questions and queries. The advisor called Sharron was so helpful and efficient. I think she is a great customer service agent. She was the best. 👍👍👍
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Krzysztof Oleszczuk
13 April 2025
Comment from uk.trustpilot.com
Law in your side!But soon change the law you be pay back for all people who you lie.Bye.If they give some win dont be women they wanna cover your eyes and if spins look similar like last one or one or two days ago change game or stop play
Law in your side!But soon change the law you be pay back for all people who you lie.Bye.If they give some win dont be women they wanna cover your eyes and if spins look similar like last one or one or two days ago change game or stop play
Reply
Hakan
13 April 2025
Comment from uk.trustpilot.com
Title: I Was Robbed of £194 on Paddy Power – This Is a Wake-Up Call for All Players!I’ve been playing slot games online across various platforms for the past 5–6 years, and until now, I’ve never experienced anything as shocking, disappointing, and unfair as what happened last night on Paddy Power. This is a wake-up call – not just for me, but for every single player who trusts online casinos to play fair and treat their customers with respect.Here’s what happened:I deposited £15 and started playing the Wonder Wheel, which gave me 5 free spins. From there, I moved on to Bigger Bass Bonanza, where I triggered another 10 free spins and built my balance up to £54. I decided to withdraw £30, leaving £24 to keep playing.Then I switched to Book of Charms, a slot game with two big bonus features – the “Book” (which gives you 10 free spins and a special expanding symbol) and the “Orb” (which gives up to 165 free spins per trigger if you hit 3 of them). These are known for their high pay-out potential.Well, luck was finally on my side.I triggered the Book bonus and received 10 free spins.During the free spins, I hit 3 Orbs, which gave me 165 extra free spins.Shortly after, I triggered 10 more free spins via the books.Then – incredibly – I hit another set of Orbs, bringing my total to 330 spins, and finally 540 free spins in total!The screen was going wild, counting my winnings up to £194. I was thrilled.Then came the nightmare.Suddenly, a message popped up:“Technical problem, please restart the game.”When I restarted the game, my entire balance had vanished. Gone. Just like that. I checked my account – only £4 left. I thought maybe the game would reload my progress. I even spun once to see if it would trigger something. But nothing. No trace. My £194 winnings were gone.The support experience was worse than the glitch.I contacted Customer Support immediately. I spoke to Lakshmi, Shyam, and later Mauro from the complaints team. Their response? Appalling.They kept asking me to provide transaction IDs and screenshots — but let me ask you this:How many slot players in the world take a screenshot after every spin or bonus trigger?Even worse, they deleted my transaction history. There is no record showing my £194 win. But here’s what they can’t explain:If I truly only had £4 left, how did I manage to play continuously from 22:12 to 23:21 — for over an hour — on a game that costs 10p per spin?Even with losing spins, £4 would last only about 40 spins.And if I won small amounts along the way (as often happens), those should appear in the history. But they don’t.So where did my winnings go? Where are the transaction records?This is not just a glitch. This is serious. It is a manipulated system, and the lack of accountability makes it worse.I’m now taking the following action:Submitting a formal complaint to the Gambling Commission.Seeking legal advice to take further action against Paddy Power.Publishing this review on every platform I can, including social media.Contacting their executive and compliance team directly.Warning every other customer to be cautious.Paddy Power, I have spent £200–£250 per month on your platform on average. This is how you repay loyal players? By stealing winnings and deleting evidence?I won’t stay silent. This is theft, plain and simple. You had a chance to resolve this with integrity, but instead, you disrespected my time, my intelligence, and my trust.Let this be a message to other players:Always record your big wins. Always question missing transactions. And never stay silent when something feels wrong.To Paddy Power:I’m not going away until this is resolved.
Title: I Was Robbed of £194 on Paddy Power – This Is a Wake-Up Call for All Players!I’ve been playing slot games online across various platforms for the past 5–6 years, and until now, I’ve never experienced anything as shocking, disappointing, and unfair as what happened last night on Paddy Power. This is a wake-up call – not just for me, but for every single player who trusts online casinos to play fair and treat their customers with respect.Here’s what happened:I deposited £15 and started playing the Wonder Wheel, which gave me 5 free spins. From there, I moved on to Bigger Bass Bonanza, where I triggered another 10 free spins and built my balance up to £54. I decided to withdraw £30, leaving £24 to keep playing.Then I switched to Book of Charms, a slot game with two big bonus features – the “Book” (which gives you 10 free spins and a special expanding symbol) and the “Orb” (which gives up to 165 free spins per trigger if you hit 3 of them). These are known for their high pay-out potential.Well, luck was finally on my side.I triggered the Book bonus and received 10 free spins.During the free spins, I hit 3 Orbs, which gave me 165 extra free spins.Shortly after, I triggered 10 more free spins via the books.Then – incredibly – I hit another set of Orbs, bringing my total to 330 spins, and finally 540 free spins in total!The screen was going wild, counting my winnings up to £194. I was thrilled.Then came the nightmare.Suddenly, a message popped up:“Technical problem, please restart the game.”When I restarted the game, my entire balance had vanished. Gone. Just like that. I checked my account – only £4 left. I thought maybe the game would reload my progress. I even spun once to see if it would trigger something. But nothing. No trace. My £194 winnings were gone.The support experience was worse than the glitch.I contacted Customer Support immediately. I spoke to Lakshmi, Shyam, and later Mauro from the complaints team. Their response? Appalling.They kept asking me to provide transaction IDs and screenshots — but let me ask you this:How many slot players in the world take a screenshot after every spin or bonus trigger?Even worse, they deleted my transaction history. There is no record showing my £194 win. But here’s what they can’t explain:If I truly only had £4 left, how did I manage to play continuously from 22:12 to 23:21 — for over an hour — on a game that costs 10p per spin?Even with losing spins, £4 would last only about 40 spins.And if I won small amounts along the way (as often happens), those should appear in the history. But they don’t.So where did my winnings go? Where are the transaction records?This is not just a glitch. This is serious. It is a manipulated system, and the lack of accountability makes it worse.I’m now taking the following action:Submitting a formal complaint to the Gambling Commission.Seeking legal advice to take further action against Paddy Power.Publishing this review on every platform I can, including social media.Contacting their executive and compliance team directly.Warning every other customer to be cautious.Paddy Power, I have spent £200–£250 per month on your platform on average. This is how you repay loyal players? By stealing winnings and deleting evidence?I won’t stay silent. This is theft, plain and simple. You had a chance to resolve this with integrity, but instead, you disrespected my time, my intelligence, and my trust.Let this be a message to other players:Always record your big wins. Always question missing transactions. And never stay silent when something feels wrong.To Paddy Power:I’m not going away until this is resolved.
Reply
Noel
13 April 2025
Comment from uk.trustpilot.com
Stay away from this bloody site. Blackjack blatantly fixed.All slingo games have virtually zero payouts regardless of rtp.10p game staked odds if over 500/1 and still dont get full house.My previous review was removed , I don't know why as I only told the truth regarding my game playWill not hlbe leaving any more reviews with trustpilot.Enough is Enough.If you want to losevyour money GUARANTEED THIS IS THE SITE FOR YOU. ACCOUNT CLOSED.GOODBYE AND GOOD RIDDANCE PADDY BLOODY POWER.
Stay away from this bloody site. Blackjack blatantly fixed.All slingo games have virtually zero payouts regardless of rtp.10p game staked odds if over 500/1 and still dont get full house.My previous review was removed , I don’t know why as I only told the truth regarding my game playWill not hlbe leaving any more reviews with trustpilot.Enough is Enough.If you want to losevyour money GUARANTEED THIS IS THE SITE FOR YOU. ACCOUNT CLOSED.GOODBYE AND GOOD RIDDANCE PADDY BLOODY POWER.
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Francin Phumelelo Chiyedziso
12 April 2025
Comment from uk.trustpilot.com
Worst app ever lost £100 without winning anything...scammers avoid at all costs
Worst app ever lost £100 without winning anything…scammers avoid at all costs
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Mark
12 April 2025
Comment from uk.trustpilot.com
I was having a problem accessing my funds. i got onto the support team at Paddypower and they had it sorted within 10 minutes. Suman was very helpful.
I was having a problem accessing my funds. i got onto the support team at Paddypower and they had it sorted within 10 minutes. Suman was very helpful.
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Shane McCann
11 April 2025
Comment from uk.trustpilot.com
Efficient knowledgeable agent
Efficient knowledgeable agent
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Chris Esson
11 April 2025
Comment from uk.trustpilot.com
By far the worst betting app out there,so slow and glitchy some might call this app medieval
By far the worst betting app out there,so slow and glitchy some might call this app medieval
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Andy
11 April 2025
Comment from uk.trustpilot.com
Account permanently excluded because I cancelled an account on of their sister sites years ago and because they have ll merged, if you have deleted your account from 1 of those then it excludes you from them all. Absolute joke. Was told my account would be reopen within 24 hours after spending over an hour speaking to an agent on their online chat. Still no luck after that. Spent a good few hours after that speaking to agents who said I should be able to log in. Still couldn't get on. Then to be told I won't be allowed back on. Used to be a good site.
Account permanently excluded because I cancelled an account on of their sister sites years ago and because they have ll merged, if you have deleted your account from 1 of those then it excludes you from them all. Absolute joke. Was told my account would be reopen within 24 hours after spending over an hour speaking to an agent on their online chat. Still no luck after that. Spent a good few hours after that speaking to agents who said I should be able to log in. Still couldn’t get on. Then to be told I won’t be allowed back on. Used to be a good site.
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Goo
11 April 2025
Comment from uk.trustpilot.com
Typical scamming betting site. Offered a special 50/1 odds for new members. Signed up, once you’ve signed up and try to place the bet, you’re told it’s a £1 max bet plus the winnings are paid at the standard odds and the additional money on the special odds will be paid as free bet money. Absolute scam artists. Withdrew all my money and closed the account immediately. Will not let scum bag companies like this have a penny of my money.
Typical scamming betting site. Offered a special 50/1 odds for new members. Signed up, once you’ve signed up and try to place the bet, you’re told it’s a £1 max bet plus the winnings are paid at the standard odds and the additional money on the special odds will be paid as free bet money. Absolute scam artists. Withdrew all my money and closed the account immediately. Will not let scum bag companies like this have a penny of my money.
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Connor Hnatiuk
11 April 2025
Comment from uk.trustpilot.com
Nothing but a bunch of disgusting filthy cons.. couldent even have a little win on 10 and 20 pence without being absolutely rinsed of everything… foff
Nothing but a bunch of disgusting filthy cons.. couldent even have a little win on 10 and 20 pence without being absolutely rinsed of everything… foff
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David Johnston
10 April 2025
Comment from uk.trustpilot.com
This is the worst organisation ever for 4 days I have been trying to access my account and get my money back into my bank account 4 days of relentless questions and transfering to one team then another I have been made to feel like a criminal and have done nothing wrong I think they are finally returning my money and they are going to phone at 6 o'clock it's now 8 o'clock.another lie it told them I am recovering from cancer and this is causing me more stress they don't care just answer more questions and transfering me to another team and answer more questions.this went on like this for days.i am sure they were acting illegally they held my money for 4 days and now tell me I should get it I 4 -5 days.paddy power no thanks
This is the worst organisation ever for 4 days I have been trying to access my account and get my money back into my bank account 4 days of relentless questions and transfering to one team then another I have been made to feel like a criminal and have done nothing wrong I think they are finally returning my money and they are going to phone at 6 o’clock it’s now 8 o’clock.another lie it told them I am recovering from cancer and this is causing me more stress they don’t care just answer more questions and transfering me to another team and answer more questions.this went on like this for days.i am sure they were acting illegally they held my money for 4 days and now tell me I should get it I 4 -5 days.paddy power no thanks
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Nick Butler
09 April 2025
Comment from uk.trustpilot.com
Payout etc is but slots are awful!
Payout etc is but slots are awful!
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Karen L
09 April 2025
Comment from uk.trustpilot.com
Help Livechat staff gave time and worked to resolve my issue...great customer service at Paddy Power!!!
Help Livechat staff gave time and worked to resolve my issue…great customer service at Paddy Power!!!
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Attila Liczek
09 April 2025
Comment from uk.trustpilot.com
new costumer 200£ deposit not a single win on slots dont use this site
new costumer 200£ deposit not a single win on slots dont use this site
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MATTHEW
09 April 2025
Comment from uk.trustpilot.com
Fantastic customer service and very helpful
Fantastic customer service and very helpful
Reply
Danny F
09 April 2025
Comment from uk.trustpilot.com
WONDER WHEEL!!.I wonder if it will ever win? They advertise it on the tv like it's a great freebie, and guess what you NEVER EVER WIN. What an absolute waste of time, you might as well get rid of it! 🤬😡
WONDER WHEEL!!.I wonder if it will ever win? They advertise it on the tv like it’s a great freebie, and guess what you NEVER EVER WIN. What an absolute waste of time, you might as well get rid of it! 🤬😡
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Reece Tomkins
08 April 2025
Comment from uk.trustpilot.com
Great communication
Great communication
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Tmcg
08 April 2025
Comment from uk.trustpilot.com
Publicising that they do best odds guaranteed on every race in England and Ireland, then renege on it for the biggest betting race of the year. Very bad form. Rude staff on live chat. Go BoyleSports.
Publicising that they do best odds guaranteed on every race in England and Ireland, then renege on it for the biggest betting race of the year. Very bad form. Rude staff on live chat. Go BoyleSports.
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Consumer
08 April 2025
Comment from uk.trustpilot.com
Please don’t play slots on this casino, unless they update there RTP, they have 93% or under RTP on most slots, trust me guys, do not play them I have just lost around £120 on them on £0.20 spins
Please don’t play slots on this casino, unless they update there RTP, they have 93% or under RTP on most slots, trust me guys, do not play them I have just lost around £120 on them on £0.20 spins
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Ghenadii
08 April 2025
Comment from uk.trustpilot.com
Excellent customer support!!!!!!
Excellent customer support!!!!!!
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Pink Skies
08 April 2025
Comment from uk.trustpilot.com
Miserable looking guy who managed Shop today, no greeting, or smile, looked too serious or even annoyed.
Miserable looking guy who managed Shop today, no greeting, or smile, looked too serious or even annoyed.
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Edmond fogarty
07 April 2025
Comment from uk.trustpilot.com
Can’t get paid a docket from a shop, have been told constant lies, been cut of live help 4 times, have shown proof of id and address, was even told I can bet once the bet doesn’t win!! In 2 shops.
Can’t get paid a docket from a shop, have been told constant lies, been cut of live help 4 times, have shown proof of id and address, was even told I can bet once the bet doesn’t win!! In 2 shops.
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Ronnie Whitehouse
07 April 2025
Comment from uk.trustpilot.com
I joined as a new customer and didn't do the promotion correctly the customer service was very understanding and sorted it out for..happy customer
I joined as a new customer and didn’t do the promotion correctly the customer service was very understanding and sorted it out for..happy customer
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Sarah Richards
07 April 2025
Comment from uk.trustpilot.com
Thank you KartheekVery helpful reliable friendly service 👏
Thank you KartheekVery helpful reliable friendly service 👏
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Anthony Mason
07 April 2025
Comment from uk.trustpilot.com
After a very frustrating time since the Grand National on Saturday, I have been in touch with PP’s live chat and am thrilled with the service I received by Saikiran.
After a very frustrating time since the Grand National on Saturday, I have been in touch with PP’s live chat and am thrilled with the service I received by Saikiran.
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David Muskett
07 April 2025
Comment from uk.trustpilot.com
I was not sure if I had won a free bet last week and wanted to be sure. Harish my advisor spelt it out very well that I had only 4x£5 bets so did not qualify. But I did receive a power up. Thank You
I was not sure if I had won a free bet last week and wanted to be sure. Harish my advisor spelt it out very well that I had only 4x£5 bets so did not qualify. But I did receive a power up. Thank You
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shitty mcfuckitty
07 April 2025
Comment from uk.trustpilot.com
I had a few issues and three seperate people helped me. Was cut off twice and was only able to thank the lovely Raquel. Raul, Raquel and especially Charlotte were amazingly helpful and supportive. I cannot adequately describe their friendliness, professionalism and speed. Thank you!
I had a few issues and three seperate people helped me. Was cut off twice and was only able to thank the lovely Raquel. Raul, Raquel and especially Charlotte were amazingly helpful and supportive. I cannot adequately describe their friendliness, professionalism and speed. Thank you!
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Donal Quinn
07 April 2025
Comment from uk.trustpilot.com
Good deals, app is user friendly and the chat bot is efficient. Communication is easy.
Good deals, app is user friendly and the chat bot is efficient. Communication is easy.
Reply
John Hughes
06 April 2025
Comment from uk.trustpilot.com
my account got suspended earlier this morning due to a flag of a duplicate account but i spoke with an agent and within 10 minutes my account was active again, very happy with the customer service.
my account got suspended earlier this morning due to a flag of a duplicate account but i spoke with an agent and within 10 minutes my account was active again, very happy with the customer service.
Reply
John
06 April 2025
Comment from uk.trustpilot.com
Worst betting casino around over 1000 spins at 80p a spin and gave one bonus that paid £9.80 yes that’s right over £800 pound spent to win £9.80 . I will be taking this matter further they tell you it’s random number generated and they hide behind that avoid paddy power at all costs awful awful company
Worst betting casino around over 1000 spins at 80p a spin and gave one bonus that paid £9.80 yes that’s right over £800 pound spent to win £9.80 . I will be taking this matter further they tell you it’s random number generated and they hide behind that avoid paddy power at all costs awful awful company
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Scott Dack
06 April 2025
Comment from uk.trustpilot.com
Used a loophole to not pay my sign up bonus. Avoid.
Used a loophole to not pay my sign up bonus. Avoid.
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Kathleen Soulsbury
06 April 2025
Comment from uk.trustpilot.com
Bit annoying to start with a bot but was quickly passed over to a human (Laxman) who successfully sorted myy problem for me.
Bit annoying to start with a bot but was quickly passed over to a human (Laxman) who successfully sorted myy problem for me.
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Lizzy
06 April 2025
Comment from uk.trustpilot.com
Edwin was brilliant and helped me withdraw my money. Thank you.
Edwin was brilliant and helped me withdraw my money. Thank you.
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LAURA SWYERS
06 April 2025
Comment from uk.trustpilot.com
Simone really helped me this morning after I was unable to withdraw my funds to my registered card - anyway, after some time and a few technical issues, mainly on my side, she/he was able to sort it for me.
Simone really helped me this morning after I was unable to withdraw my funds to my registered card – anyway, after some time and a few technical issues, mainly on my side, she/he was able to sort it for me.
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Geo Grieve
05 April 2025
Comment from uk.trustpilot.com
1st class service
1st class service
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Ann Manders
05 April 2025
Comment from uk.trustpilot.com
I had a minor problem today with email promo , after my 2 nd attempt ( first being ch that couldn’t be bothered to sort out my issue ) but 2 nd ch haritha sorted my problem out after a few minutes wait , thankyou Haritha ,
I had a minor problem today with email promo , after my 2 nd attempt ( first being ch that couldn’t be bothered to sort out my issue ) but 2 nd ch haritha sorted my problem out after a few minutes wait , thankyou Haritha ,
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JOHNATHAN
05 April 2025
Comment from uk.trustpilot.com
Why have you removed the 36p and 48p bet from the bigger bass bonanza games ? Has anyone else have the same thing or have they just done this to my account ? If you’re able to manipulate games and change things like that then what else are you manipulating ? Will avoid these now , pragmatic play are dodgy but now I know the casinos are able to change settings too ! SCAM
Why have you removed the 36p and 48p bet from the bigger bass bonanza games ? Has anyone else have the same thing or have they just done this to my account ? If you’re able to manipulate games and change things like that then what else are you manipulating ? Will avoid these now , pragmatic play are dodgy but now I know the casinos are able to change settings too ! SCAM
Reply
Edward Vere Nicoll
05 April 2025
Comment from uk.trustpilot.com
6th time I have sent a review, hopefully to hurt this spiteful company and to stay at the top of the reviews which means that many people will see it! They do t look at reviews as they still refuse to answer! Seriously couldn’t be bothered to reply! Have no respect and hate their customers! This proves that they could not care! Awful, still haven’t got in contact and blatantly refused access to my own account despite having over £289 in my account! They state that I had to be verified even though this has already been done! Despite fulfilling there requirements they have now suspended my account! I have been advised by my lawyer to warn them of impending interest and charges!! Doubt they will even bother to reply!! A really NASTY company! Which I have decided to continue to review until they do their job properly and give me my credit back with interest! DO NOT USE
6th time I have sent a review, hopefully to hurt this spiteful company and to stay at the top of the reviews which means that many people will see it! They do t look at reviews as they still refuse to answer! Seriously couldn’t be bothered to reply! Have no respect and hate their customers! This proves that they could not care! Awful, still haven’t got in contact and blatantly refused access to my own account despite having over £289 in my account! They state that I had to be verified even though this has already been done! Despite fulfilling there requirements they have now suspended my account! I have been advised by my lawyer to warn them of impending interest and charges!! Doubt they will even bother to reply!! A really NASTY company! Which I have decided to continue to review until they do their job properly and give me my credit back with interest! DO NOT USE
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George
05 April 2025
Comment from uk.trustpilot.com
Best odds guarantee is misleading. In order to get the best odds you not only have to opt in (why?) but do it the previous day to when you need it. Having just backed a winner with SP of 33/1 I ended up getting the price at the time of the bet 25/1. I had seen the opt in requirement and did it before placing the bet but they wriggled out of the guarantee by unearthing in the small print the need to opt in the day before. What a joke, why would you not want the best odds and why should you need to opt in? All designed to mislead you.
Best odds guarantee is misleading. In order to get the best odds you not only have to opt in (why?) but do it the previous day to when you need it. Having just backed a winner with SP of 33/1 I ended up getting the price at the time of the bet 25/1. I had seen the opt in requirement and did it before placing the bet but they wriggled out of the guarantee by unearthing in the small print the need to opt in the day before. What a joke, why would you not want the best odds and why should you need to opt in? All designed to mislead you.
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Cilla
05 April 2025
Comment from uk.trustpilot.com
Great service today, was kept up too date with my query, and they explained what was needed from me and dealt with query very quickly.Thanks again for a brilliant service. 👍
Great service today, was kept up too date with my query, and they explained what was needed from me and dealt with query very quickly.Thanks again for a brilliant service. 👍
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Vicky Taylor
15 April 2025
Comment from uk.trustpilot.com
Been on paddy power a while now. I only play on Rainbow Riches (boring I know). It’s never been good at giving wins buts every now & then would come good. I had a look through my account today as it hit me it hadn’t paid out in a while. Well the last time I took a win was back at the end of January. Since then I’ve topped up £1k but actually placed £2.8k in bets. Yes that sounds good but that extra 1.8k is made up of 25p here 50p there. Not actually decent wins. It’s not spun the 3 pots of gold once in 3.5 months. It’s got a RTP of 95% which sounds great but when looked into it more it’s actually below average. Paddy power are making a packet out of this game alone. Yeh yeh I know it’s all done by random number generator and it’s all about luck. Honestly think could be luckiest person in the world and you wouldn’t win on PP Rainbow Riches.
Been on paddy power a while now. I only play on Rainbow Riches (boring I know). It’s never been good at giving wins buts every now & then would come good. I had a look through my account today as it hit me it hadn’t paid out in a while. Well the last time I took a win was back at the end of January. Since then I’ve topped up £1k but actually placed £2.8k in bets. Yes that sounds good but that extra 1.8k is made up of 25p here 50p there. Not actually decent wins. It’s not spun the 3 pots of gold once in 3.5 months. It’s got a RTP of 95% which sounds great but when looked into it more it’s actually below average. Paddy power are making a packet out of this game alone. Yeh yeh I know it’s all done by random number generator and it’s all about luck. Honestly think could be luckiest person in the world and you wouldn’t win on PP Rainbow Riches.