Paddy Power PLAYER REVIEWS(3700)
Jean-Paul Gallone
28 April 2025
Comment from uk.trustpilot.com
Well. Zena was lovely. Very friendly and such good customer service whilst staying professional rather than coming across scripted. It's refreshing to see people can still have a personality whilst working in a customer focused industry. And this is another reason why Paddy Power are top draw. Thumbs up (👍)
Reece Cleary
27 April 2025
Comment from uk.trustpilot.com
Customer service is always class!
Jonny Rooney
27 April 2025
Comment from uk.trustpilot.com
First class support from Suraj
Jake Clark
27 April 2025
Comment from uk.trustpilot.com
Cash out is constantly unavailable and they expect you to press opt in about 50 times per promotion. Tried to get customer support and the guy asked me to wait 8-10 mins knowing the chat was going to time out. Useless
carlos goncalves
27 April 2025
Comment from uk.trustpilot.com
The best one in Ireland.
Foyzul A Tazu
26 April 2025
Comment from uk.trustpilot.com
Fair cross paddypower staff are really rude Have no respect. Spend over £500 in the machine. After all of my money gone I asked them for some water to drink They told me to go shop next door and I replied this is a shit paddypowet and in return the lady replies don’t come to the shop then people like us don’t come into play there’ll be no jobs for this type of people seriously what human being does that over water disgusting behaviour from two ladies that works there? This incident happened on the 25th April 2025 in the evening and the reason I’m saying all this I want the manager to teach their stuff the manners and the respect that we deserve cause without us not coming no workers are getting their wages!!!!! Thank you
josh josh
26 April 2025
Comment from uk.trustpilot.com
Listening and not disappearing before I have finished my conversation. Although I had the response in short I needed and was only contacting you because I was bombarded with messages from you in the first place about safer gambling. I have already given up with this site in general as I spent a lot which I could afford but my £25 free bet a week was reduced to £5 again even though I was spending £500 a week and no more free football bets etc. robbed and all these usual promotions taken away from me ,not that I saw anything from them, but the amount I put in, shocking. No explanation to this. Never win anything on free daily bonus spin. Lucky if I get a free 10p scratchcard and I can spend 100s over a weekend or way more 0ver a 1000£. Never had a cash win in all the years, probably well over 10 of been a big spending customer. I play on other sites more now as loyal as I was, peeing money down the drain for fu
serg
26 April 2025
Comment from uk.trustpilot.com
I just started playing at their website and I now I regret that I even signed up to them. I play slots and I didn't at any point have any chance to win anything. I should have known when my first bonus I got after over 200 spins paid 0 x with 12 dead free spins.I stupidly carried on playing and managed to hit another 10 bonuses and 9 of them paid 10 x or less. I know that you cannot win all of the time but for my first experience playing with them and hitting that many bonuses for peanuts that is just wrong.It seems like this site is set up for you to just keep on losing and when a bonus finally pays your so much down that it doesn't even matter.I would highly recommend that you do not play here and try a different online casino as there are so many others out there that you probably have some chance of having some fun and winning more regularly.Just for context I have other accounts at other casinos and I have nether had that many dead bonuses before.
Robin Jackson
26 April 2025
Comment from uk.trustpilot.com
I had very bad experience with Peddy Power, Peddy Power app teams don’t no about rules and regulations about cricket. If wicket fall on the ball they are not considered dot ball. It so funny , they have big team but they don’t no sim pal rules about cricket. After all clarification they are not changing bet settlement.I am not recommending any one this app.
Martin Gauckwin
26 April 2025
Comment from uk.trustpilot.com
Started using PP and won for a week. They limited me straight away and the free bets they promised where accumulators. God dam paddys
Pamela Dingle
26 April 2025
Comment from uk.trustpilot.com
Kyle was great today helped me get my partners account back on track in easy steps and explained everything so well thank you kyle
Matthew Sammut
26 April 2025
Comment from uk.trustpilot.com
Tommy was a fantastic help, sorted all my issues and amazing service
James
25 April 2025
Comment from uk.trustpilot.com
Went into the store other day and put £50 worth of pound coins into the machine both of the staff members were rude and told me it had to be taken out later at night personally I think this is just an excuse to be lazy. I did play on the machine. The lady who works on desk gave me a dirty look she needs to sort her attitude out!! I spend a lot of money here on a weekly basis I will not be returning here.
Victoria Walker
24 April 2025
Comment from uk.trustpilot.com
Great customer service Very fast response Resolved query 👍
Graham Geary
24 April 2025
Comment from uk.trustpilot.com
Good betting company
Valerie
24 April 2025
Comment from reviews.io
I invested $85,300 based on what seemed like legitimate trading signals provided by a broker. The scammers sent me videos of real trades and screenshots showing impressive PNL, making me believe I was about to earn big profits. Eager to make the same returns, I followed their advice and invested the money. However, I soon realized that I was dealing with a fake broker, not a legitimate one. The scammers took my 85,300 usdt and then completely stopped responding. I was left feeling worried and helpless. In my desperation, I reached out to my friends for advice. One of them pointed me to the Chelsy Desmarais Team, and that turned out to be the best decision I could have made. The team, Chelsy immediately took action, investigating the situation thoroughly. They helped me recover not only my lost $17,500 but also the profits that I had been promised. I was absolutely thrilled and incredibly relieved. If you’ve ever been scammed or are struggling to withdraw your investments from a broker, I highly recommend Chelsy Desmarais Team. They are experts in recovering funds and can help you regain what you've lost. Their professional approach and dedication to client success are unparalleled. For assistance, you can contact C__H__E__L__S__Y__D__E__S__M__A__R__A__I__S__(54 )__{@}__GMAIL__ (D0T) c0M. They are here to help you recover your funds and restore your peace of mind. Get in contact via WhatsApp::::+1 859 436 4211.
Craig
23 April 2025
Comment from uk.trustpilot.com
I never got the outcome I wanted but was spoke to like a human and not spoke down to you!
Emily
23 April 2025
Comment from uk.trustpilot.com
Downloaded the app to place few bets. I added about €30 to my account, I verified my Id. I placed ONE bet and then I receive a notification that they permanently banned me for no reason. I emailed them multiple times asking me to send me back my €30 and they asked me for proof of ID AGAIN, a bank statement and proof of adress for some dumb reason and still never even sent me the money. I have emailed many times since asking for my money back and they ignore me completely. Absolute scam app.
Darren
23 April 2025
Comment from uk.trustpilot.com
Paddy Power are brilliantCommon sense company that listen to it's customer's They resolved a big mistake I made fairly and quickly Other companies I have had issues with don't touch them
Joseph Malone
23 April 2025
Comment from uk.trustpilot.com
Impossible to get someone to discuss seeming error in acccount
James Chadwick
23 April 2025
Comment from uk.trustpilot.com
Terrible, won’t let you withdraw your winnings, don’t use this company. I won on the Grand National but can’t get my winnings, customer support is rubbish. I have been a client for years, but no more, I’ll keep trying to get my money, but looking at reporting it to the appropriate authorities to get them shut down.
susan foy
23 April 2025
Comment from uk.trustpilot.com
Found PP very easy to use. Great benifits
Emily
23 April 2025
Comment from uk.trustpilot.com
Kelly was very helpful in sorting out my verification for me. Quickly resolved and excellent, friendly customer service.
Sean
22 April 2025
Comment from uk.trustpilot.com
Snooker betting is awful, you lock in-between so you can't always bet on frames. Looking for alternatives now.
Tom Barnett
21 April 2025
Comment from uk.trustpilot.com
Your super sub bet will be settled as lost during the game preventing cash out. It will be corrected after the game if your super sub bet is actually a winning bet
Pat Gibson
21 April 2025
Comment from uk.trustpilot.com
Kind of a shame really, I used to love Paddy Power, it always used to be a fair and reasonable place to play and spend money, and I fully expect to come and spend moneyI don’t come to PP and expect to win every time occasionally is fine but it used to have a decent selection of different games, promos were generous and would always keep you wanting to play more.Unfortunately for the last few months it has become really hard to find much in the way of positive reasons to play here, and as I have said before, I come to play and certainly not win, don’t get me wrong, winning is great and allows me to play for longer and sometimes even Withdraw some, but the site is a bit stale, same games, same offers and sales really low chance of getting a bonus (which only gets spent on site).yes they still give the free wheel which mostly loses, and I was always happy to get my 25 reward spins on Monday, but I absolutely hate the multiple Kong games you are pushed into if you are not careful. Basically if you hit the claim here button you will end up having to play your legitimately earned free spins on a really low payout Kong Game, and once you have pressed “claim here” you are locked into the kong game, why on earth have you done this ??? I want to be able to choose my game, I now know that I have to press the Eligible Games tab before I click claim to pick different games, but you have deliberately hidden this from players, this is very wrong.You also still offer the free “beat the drop” game but so many times there are no questions available and it becomes a drain, I do however love the responsible gambling controls, and I love that they are strict, I only use them on PP to remind me that I don’t actually want to spend any money there anymore, I have been a PP customer for many years years, and have always loved it, but the site desperately needs some change.
Robin Lloyd
21 April 2025
Comment from uk.trustpilot.com
amazing patience shown by the agent,although resolution is still unknown; I have 2 separate a/cs with P Power & merely wished to amalgamate the 2 a/cs.
Luke Kenny-McCormick
20 April 2025
Comment from uk.trustpilot.com
Excellent customer service 🙌 thankyou
Mrs Kathleen Gladdis
20 April 2025
Comment from uk.trustpilot.com
Very helpful did my query quickly and pleased with the response
IAN CUNNIFF
20 April 2025
Comment from uk.trustpilot.com
DISGUSTING SITE!!RIGGED GAMES 100%!!THOUSANDS OF SPINS NOTHING!!ALL YOU DO IS LOSE LOSE LOSE!!DEAD SPIN AFTER DEAD SPIN!!GET THE BONUS 10X IF YOUR LUCKY!!THEY SHOULD BE SHUT DOWN IT SHOULD BE ILEGAL!! STAY AWAY PEOPLE. YOU WILL NOT WIN ANYTHING ON HERE. TERRIBLE SITE WITH 0% RTP!!
Noel
20 April 2025
Comment from uk.trustpilot.com
Do not play on this crooked thieving bloody site.It's beyond a joke.It's bad enough games are rigged, now on sports betting they are at least 1-2 points shorter than any other site on horseracing up to 1 minute or so. Ie yesterday they offered 9/1 on Thankyouandplease 344 n/abbot just as they were the off .it returned 14/1 This happens on a regular basis so punters need to be aware.Absolutely shocking and a new low.
Des Lane
19 April 2025
Comment from uk.trustpilot.com
If I could give less I Could!!!Placed a bet for Rory to win the masters weeks ago and bet has not been settled. Every time I make contact through the app I’m told that the game has not started, cannot get it through to them to just look at my account and see its shows cash out for the stake I placed plus 5p!!Total rip off and no one to contact an absolute shambles and a shower of the proverbial!
Noel
19 April 2025
Comment from uk.trustpilot.com
This site gets worse and bloody worse. Didn't close account as had open bets. Loss limit was £10.Just played blackjack again.Results bloody same lost 8 hands in a row yet again, which just shows it don't payout whether its for 20p or £20 a hand , results are the the same NIL PAYOUT. FACT.Now putting loss limit to £1.00.Will only play on sports until open bets settle then closing account as promotions are now useless and not gonna give these bastrds anymore of my money. After reading the 5star reviews I can honestly say that I agree 100% with them.Thisxsite just take take take with virtually nil PAYOUTS FACT. Enough is Enough.This is the last time I will be screwed by bloody Paddypower..
Gordon Mclauchlan
19 April 2025
Comment from uk.trustpilot.com
Great service on the live chat,,issue solved within minutes...
Nigel Solomon
19 April 2025
Comment from uk.trustpilot.com
Paddy Power used to be the bestNo morePoor staff, no customer serviceYoung inexperienced staff, that think its OK to dish out abuse to customers, when they have made a mistake on settlingPaddy Power manager refused to pay my be because "they did not know how to settle it"
Darshan patel
19 April 2025
Comment from uk.trustpilot.com
I want to to 0 star if possible. I am playing from these sites from last 12 years before COVID these is site is good.now very bad experience happening.Their customer is very ridiculous and very bad no one understand what we are trying to say. Copy and paste answer. Very bad customer service. They have to improve their customer service. Very bad customer service they can't understand English what we trying to say.
Scott Geary
18 April 2025
Comment from uk.trustpilot.com
Wow worst casino site in the uk ! It Robs youBlind trying to get a 10p bonus is literally impossible they ruin there customers fun all because the company is so greedy I’ve never witnessed my money going so quickly stay well clear of these crooked company
Ross Taylor
18 April 2025
Comment from uk.trustpilot.com
Wouldn't pay out my 2 up bet and gave a ridiculous reason as to why. Had an account with Paddy Power for years but now closed. Jokers!
Paul Wensley
18 April 2025
Comment from uk.trustpilot.com
Paddy been great for .was able to take a break with new gambling tools and was able to reopen account after a chat online with gambling advisors .paddy seems to have nice friendly easy to use platforms with a well layed out lobby and never had a problem with cashing out like hiding withdrawel buttons like other sites
Ryan
18 April 2025
Comment from uk.trustpilot.com
The slots on this site are just on the take constantly, every session I played was just bleeding my money through, the paddy’s wonder wheel never gave me anything about 3 weeks in a row, when it did I got 10p scratch card. Also looking through the slot games there’s not one display of RTP on any. My worst experience of a bookmakers ever, even when I signed up the offer wasn’t made clear and had to go through customer services before they granted the welcome bonus which was still argued. Maybe contact paddy and ask him for his bank details and just deposit money cause you won’t ever win anything.
Attila Liczek
18 April 2025
Comment from uk.trustpilot.com
I have deposited in this day 500£ and i played on 20p spins lowest possible . few 1000 of spins not one win . pls if someone is seeing this review just delete paddy power is the biggest scam online casino ever tried in the past 15 years. pls keep away
hardy oliver
17 April 2025
Comment from uk.trustpilot.com
I had a small problem with a bet got one of your agents help me they explain everything why I had not won which I thought was a winning bet much better than hanging about on phone paddy power you got this right even with loser bet I came of feeling satisfied thank you
James
17 April 2025
Comment from uk.trustpilot.com
Dont waste your money on paddypower the slots are absolutly disgusting nothing but dead spins the free bingo is rigged it's the same winners all the time and the wonder wheel is the biggest load of crap I've ever seen thumbs down every day all in all paddypower is a con it's take take take and give nothing back it's an absolute joke paddypower are dirty scamming bastards end of so please again don't waste your money or even consider opening an account you will watch your money dissappear constantly and the promotions are absolutly disgusting the wonder wheel is all exciting and everything on the advert but trust me it's is nothing like the advert it false advertising at it's best
Fizzer Pereira
17 April 2025
Comment from uk.trustpilot.com
Honestly I loved PP at first but recently I've noticed that they've been literally cheating their customers. I've got proofs of so many bets declared winner which they were and later on declared as loser. Just today it happened with Inter Vs Bayern where in I had an ACCA which was a winner and later withdrawn as a loser.....I'm deleting the app straight away. Bloody losers....not being Fair and Open at all....
Adam
17 April 2025
Comment from uk.trustpilot.com
Exellent customer service delivered by friendly nice people who really listen and care about the people they' re trying to help. Peace and love
Krzysztof Oleszczuk
16 April 2025
Comment from uk.trustpilot.com
what if you gambling loose paddy power say nothing in 2 years when you win 2000£ or more you got ban who answer me? 2 years eat my money got depressed now I'm meet you Lee
Grahame Roberts
16 April 2025
Comment from uk.trustpilot.com
Put a bet on at 11-1. 10 mins to go and the odds go to 6-1. I wasn’t even aware that could happen. I don’t accept that odds can change. It closed my bet and put the money back in my account. I won my bet. But what is the point of putting a bet on and they reduce the odds by half in case I win. Disgraceful. I’ll be closing my account now and will never use them again
Darren Bellringer
16 April 2025
Comment from uk.trustpilot.com
Paddy Power used to be a very fair site but since COVID has declined.Definitely no longer playing at the advertised rates, nowhere near no matter what stakes you play with. Not seeing jackpots,full houses, features and bonuses half as often. This site has become very greedy and is not being transparent lt seems on a big hurry to just take your daily deposit without fair returns. Keep an eye on your losses as it doesn't record them correctly. Often getting thrown of games while it resets the losses. I have a lot of proof to suggest this site is no longer operating with transparency. Used to be a favorite of mineNow sadly it's not . Just a demoralizing waste of time and money
Dan Miller
16 April 2025
Comment from uk.trustpilot.com
I upgraded my phone and this has now stopped me withdrawing any funds. I have £1200 sitting in my pp account. I have been told that the same card I used to deposit funds originally, is now showing as a new card so I can’t withdraw until I deposit funds using that card. This is all very well but I have reached my deposit limit so I am unable to deposit £5 in order for me to withdraw £1200. I have dealt with numerous advisers online (as they have no telephone number to speak to someone, which is so frustrating) and they are all as useless as each other. Repeating the same thing over and over about having to deposit funds. I’ve shown them screen prints of the issue. I’ve asked to increase my deposit limit by £5 in order for this problem to be resolved, and they can’t. I have been trying to resolve this for five days and I’ve got nowhere. Shocking service.


Footasylum Customer
28 April 2025
Comment from uk.trustpilot.com
Nothing is never to much trouble for the paddypower team always there if an when you need them for support i recommend to anyone 👌 Keep up the amazing work 👏 you're all doing a FAB JOB
Nothing is never to much trouble for the paddypower team always there if an when you need them for support i recommend to anyone 👌 Keep up the amazing work 👏 you’re all doing a FAB JOB