Paddy Power Review

Help Livechat staff gave time and worked to resolve my issue…great customer service at Paddy Power!!!

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new costumer 200£ deposit not a single win on slots dont use this site

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Fantastic customer service and very helpful

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WONDER WHEEL!!.I wonder if it will ever win? They advertise it on the tv like it’s a great freebie, and guess what you NEVER EVER WIN. What an absolute waste of time, you might as well get rid of it! 🤬😡

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Great communication

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Publicising that they do best odds guaranteed on every race in England and Ireland, then renege on it for the biggest betting race of the year. Very bad form. Rude staff on live chat. Go BoyleSports.

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Please don’t play slots on this casino, unless they update there RTP, they have 93% or under RTP on most slots, trust me guys, do not play them I have just lost around £120 on them on £0.20 spins

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Excellent customer support!!!!!!

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Miserable looking guy who managed Shop today, no greeting, or smile, looked too serious or even annoyed.

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Can’t get paid a docket from a shop, have been told constant lies, been cut of live help 4 times, have shown proof of id and address, was even told I can bet once the bet doesn’t win!! In 2 shops.

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I joined as a new customer and didn’t do the promotion correctly the customer service was very understanding and sorted it out for..happy customer

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Thank you KartheekVery helpful reliable friendly service 👏

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After a very frustrating time since the Grand National on Saturday, I have been in touch with PP’s live chat and am thrilled with the service I received by Saikiran.

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I was not sure if I had won a free bet last week and wanted to be sure. Harish my advisor spelt it out very well that I had only 4x£5 bets so did not qualify. But I did receive a power up. Thank You

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I had a few issues and three seperate people helped me. Was cut off twice and was only able to thank the lovely Raquel. Raul, Raquel and especially Charlotte were amazingly helpful and supportive. I cannot adequately describe their friendliness, professionalism and speed. Thank you!

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Good deals, app is user friendly and the chat bot is efficient. Communication is easy.

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my account got suspended earlier this morning due to a flag of a duplicate account but i spoke with an agent and within 10 minutes my account was active again, very happy with the customer service.

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Worst betting casino around over 1000 spins at 80p a spin and gave one bonus that paid £9.80 yes that’s right over £800 pound spent to win £9.80 . I will be taking this matter further they tell you it’s random number generated and they hide behind that avoid paddy power at all costs awful awful company

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Used a loophole to not pay my sign up bonus. Avoid.

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Bit annoying to start with a bot but was quickly passed over to a human (Laxman) who successfully sorted myy problem for me.

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Edwin was brilliant and helped me withdraw my money. Thank you.

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Simone really helped me this morning after I was unable to withdraw my funds to my registered card – anyway, after some time and a few technical issues, mainly on my side, she/he was able to sort it for me.

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1st class service

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I had a minor problem today with email promo , after my 2 nd attempt ( first being ch that couldn’t be bothered to sort out my issue ) but 2 nd ch haritha sorted my problem out after a few minutes wait , thankyou Haritha ,

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Why have you removed the 36p and 48p bet from the bigger bass bonanza games ? Has anyone else have the same thing or have they just done this to my account ? If you’re able to manipulate games and change things like that then what else are you manipulating ? Will avoid these now , pragmatic play are dodgy but now I know the casinos are able to change settings too ! SCAM

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6th time I have sent a review, hopefully to hurt this spiteful company and to stay at the top of the reviews which means that many people will see it! They do t look at reviews as they still refuse to answer! Seriously couldn’t be bothered to reply! Have no respect and hate their customers! This proves that they could not care! Awful, still haven’t got in contact and blatantly refused access to my own account despite having over £289 in my account! They state that I had to be verified even though this has already been done! Despite fulfilling there requirements they have now suspended my account! I have been advised by my lawyer to warn them of impending interest and charges!! Doubt they will even bother to reply!! A really NASTY company! Which I have decided to continue to review until they do their job properly and give me my credit back with interest! DO NOT USE

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Best odds guarantee is misleading. In order to get the best odds you not only have to opt in (why?) but do it the previous day to when you need it. Having just backed a winner with SP of 33/1 I ended up getting the price at the time of the bet 25/1. I had seen the opt in requirement and did it before placing the bet but they wriggled out of the guarantee by unearthing in the small print the need to opt in the day before. What a joke, why would you not want the best odds and why should you need to opt in? All designed to mislead you.

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Great service today, was kept up too date with my query, and they explained what was needed from me and dealt with query very quickly.Thanks again for a brilliant service. 👍

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Opened an account but I was unable to remove one of my cards that I didn’t want on there, it would not let me, said that I had to contact an advisor. So I attempted to delete my account, which wasn’t straightforward, they keep trying to cling onto you.Very poor.

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Unblock me on Instagram so I can share some pictures with you with a hashtag so everyone knows what kind of animal you are , oh wait I’ll make an other account on insta and try my best

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Just reactivated my closed account, great customer service .

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Best online and best high street bookmaker

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Paddy power ,as far as I’m concerned they are very good at looking after their customers

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Customer service is shocking!!! It’s been nearly 3 months and still no response!I have been having problems with my account since Boxing day and have tried to resolve this via the chat and have been passed to 5 different agents in different departments all of whom asked me the same questions and asked me to upload the same documents. I tried calling but you can’t call and have even emailed a complaint and have not received any response!

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Bunch of thieving bastrds.Played bloody blackjack, big effing mistake. Only played because I won on sports.Played 21 hands, won 1 drew 1.Slots nil PAYOUTS, Horseracing odds are always lower fhan elsewhere within 1 minute to the off.That’s a new low even for these bastrds.Dodgy dealing dealer cards , doubled up for £64 got 20.Dealer hand to again turns over 21 in 7 bloody cards. It’s so blatantly crooked it’s beyond a joke.Why is nothing done about this shocking site/casino.This is without a doubt the worst site I have ever played on in over 50 years of playing blackjack on multiple sites.Enough is enough .closing account for good. Will not reopen this account.Stay away from this site.You have been warned.read reviews ignore the 5star reviews they have nothing to do with gaming whatsoever FACT.

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£40 on 20 pence stake and not a single bonus or any wins at all… you are disgusting mate.. should be behind bars..

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I just finished the safe gambling chat with their staff, Their staff was very patient in understanding my situation and very polite. Meanwhile, Paddy Power provide the horse racing market is more than other companies

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I have had lots of interaction with agents at paddy power lately that don’t even meetv1 ⭐️ but after alot of patients and time I git sn agent called kelly who listened to me and supported me with my complaint and she deserves ⭐️⭐️⭐️⭐️⭐️ for listening to me and to support me to deal with complaint and to raise another complaint om how I have been treated I think kelly sud b put encharge and the rest re trained.Hopefully I get answers in 24hr thankfully to kelly

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Abouslute usless waste of time pisstaking company

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I think this has to be the most terrible casino I have played throughout my years. After you have created an account for some time it’s almost like you never get the daily rewards or win while spending money unless you spend a bigger amount which you lose more if you decide to play it. Terrible experience for someone who has used it for a while, use anything else then this.

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Very bad casino also thieves, deposited total of £300 to play, got error message saying transaction declined on there side but was approved by my bank, so tried again another £300 which was accepted total credit to play was £300 only not £600 So when I checked my bank account was negative of £600 from paddy power, I would like my additional £300 pounds back that you stole from me please. Also my account has now been closed and no way of returning my money that they stole. I will be reporting you to my fraud team for taking my money and not credited. Please be careful with this site and watch your bank details. Name was JuicyGG I will be taking legal action against paddy power to get my additional none used £300.I have managed to contact them, and I will receive my £300 in 42-72 hrs of money has been received I will delete this review.

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BAD NEVER AGAIN, EVERYONE PADDYPOWER IS A SCAM…. TRUST ME LISTEN TO ME DONT GAMBLE ON HERE THEY WILL TAKE EVERY LAST DROP OF YOUR MONEY. YOU HAVE MORE OF A POSSIBILITY FINDING £100 on the floor. DONT GAMBLE ON HERE DO NOT GIVE THESE HORRIBLE PEOPLE YOUR MONEY. PLEASE LISTEN TO ME. REVIEWS ARE REVIEWS BUT IM WARNING YOU. GAMBLE ON HERE IF YOU DONT CARE ABOUT WINNING OR YOUR MONEY. AWFUL PLACE AWFUL APP. Whoever made Paddypower will get the karma they deserve. I WILL LAUGH WHEN PADDY GOES

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Spent 3 hours on chat today. My account has been suspended and then when reopened they put a 7 day time out on it this is so i lose my £5 free bet and 25 free spins from paddy power rewards club. This is extremely unfair and seems paddy power turns it on us the punters. I will be looking to take this further for this treatment and to make a statement. I hope paddy power are smart enough to add these to my account next week. This is principle. I don’t like there disrestpect and belittling. You may have control of my online account and that’s where it stops. Disgraceful. Oh yes not to mention my account is up so they extracting there loses back via there slots. This is why they suspended my account as I complained about there slots. I have all chats recorded for future claims. Deborah is very invasive do not waste your time on chat with him or her as they just added a 7 day time out which will lose my free bet and spins. If I get what I earned I will remove this review next week if not the whole world will know about all your tactics. Had my account for years on end soon as I complain this is the result. Insulting.

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Diabolical like all the rest..

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Would never recommend paddy power slots to nebody , save your hard earned cash. I’ve deposited 1000’s like an idiot and never won more than £50 it’s a joke . Coral and gala fantastico and had some big wins. Avoid pp at all costs

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Iv been betting with paddy power for over 15 years. I will never spend another penny with these frauds.

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Quick and easy to deal with, shame advisors aren’t available 24/7 on chat but i respect giving employees reasonable working hours

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I enjoy playing various different games on PP there are lot’s of bonuses any time i have needed assistance my query has been resolved swiftly

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Brutal customer service through their chat function. Basic requests couldn’t be achieved and in the end I was ignored and told to wait for an email that never materialised.

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Agent was very helpful and strait to the point good work

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