Paddy Power PLAYER REVIEWS(3700)
Ian Gordon
30 June 2025
Comment from uk.trustpilot.com
Auto responses were very clear and covered the my response really well. However I do have a little to auto responding and would reallyprefer to chat direct to a real person! Given that! I am happy with the outcome of issue and hope to be able go forward with P.P. Thanks for dealing with the matter once again.
Gemma Torr
30 June 2025
Comment from uk.trustpilot.com
Always been a paddy power fan. Just gutted I never got any paddy power pants! Great odds, good service, wide selection of entertaining games and fair, speedy customer service.Always a winner, even if the bet isn't!Dj Gem
Mary Meehan
30 June 2025
Comment from uk.trustpilot.com
Great help from the agents
Kris
29 June 2025
Comment from uk.trustpilot.com
I had a £5 bet for a Tromso win v Fredrikstad (worth £14 for the win).In the 95th minute (of 94) with Tromso winning 1-0, Paddy Power offered me £14 to cash out. I accepted the cash out but only received 14p.I spent 2 hours on the help centre to be finally told that unless I had a screenshot of the cash out offer then they couldn't do anything about it.This company is fraudulent.I repeatedly asked to speak to a manager but was cut off the conversation by Paddy Power.I used this site every day but will never use them again.It is only £14, but it is principle, if you loose a bet then you you pay up. The behaviour of Paddy Power was disgusting.
Jane Kelson
29 June 2025
Comment from uk.trustpilot.com
I have been with PP for 10 or more years,all of a sudden today they have suspended my account.there is no reason to to do this.i am a 78 year old pensioner who only bets in £5 but I think this might be the reason for my suspension,not high enough amounts!they have asked me for passport and 2 utility bills etc.will just use my bet365 account.i would avoid them in the future.
Darren James
29 June 2025
Comment from uk.trustpilot.com
Good efficient experiance in dealing with my query. No concerns
ger stubbs
29 June 2025
Comment from uk.trustpilot.com
Helpful and efficient replies to all questions about paddy power also great people,promotions and value toboot
Noel
28 June 2025
Comment from uk.trustpilot.com
This site gets worse and worse fir payouts.Obviously something not right with this site.Played blackjack 26 hands won 2, drew 5.Lost 18 hands in a row including draws, how can this happen unless it's blatantly fixed.This is not a one off, happens daily, slow dealing cards dealer cards,not turning over properly..dealer getting 21 in 7 yes 7 cards.Played 20 hands on slots ,won 1, got 10p. Its definitely not fair play on this site anymore,.Sports promotions have stopped this week week, so am closing account permanently, will go elsewhere to bet.Lesson learned, This review is not because I lost that's the chance I take when playing, but I expect a fair game play,however on here i don't get that.After reading the 1 star reviews I now know why, Goodbye paddypower and good bloody riddance.
Mark Howse
28 June 2025
Comment from uk.trustpilot.com
Paddy power.. prophet for the paddy man disgusting game in the slots £139 a week they take and can justify a £5 a week slot bonus now if you think that's near £600 a month..they give me £20 a month and they take £580 a month now I know there Is money to be made but come on they have robbed me every weekend for the past year and me thinking I would win but no they keep taking and taking and laughing in my face they don't care all they care about is major major money and we people have stick this they the most disgusting app ever I've seen a company take so much money off Me other app brilliant bigger wins and no problem I would advise to stay away these people are just in it for themselves and they don't care and I mean that from the bottom of my heart if you what mental health problems financial problems stick with paddy power as they are the number one company that can sort that out.,
Christian Jorgensen
28 June 2025
Comment from uk.trustpilot.com
Disgusting customer service. Kept me on the phone for over 60 min, decided I would not be allowed to play anymore but told to return in a year and go through the 60 min phone call. Never coming back.
Moira McNickol
28 June 2025
Comment from uk.trustpilot.com
Erika was very clear in her approach and made the process so simple and straightforward
Edward Lloyd
28 June 2025
Comment from uk.trustpilot.com
Very helpful
Jackie
27 June 2025
Comment from uk.trustpilot.com
Gives good odds on racing, and football generous with promotions,Only downside is cash outs not very generous and doesn’t do lucky 15/31 on football bet builders
Alex Algo
27 June 2025
Comment from uk.trustpilot.com
Dozens up to hundreds of times-on Southend's On Sea shop - 500£ to 1000£ and never never ...ever won a 10er.I've played more than 500£ soooo many times and always straight to zero.Not a single win for years now.Even the working staff are always "that's disgusting ".That's their comments on a 10er win after u have played 1000£.If u are a gambler you have absolutely zero chances. Homeless guys coming in with 2£ bet total and 0.2£ hit (sorry if I'm being rude,I just wanna show that the more you play at this SCAM called PADDY POWER u get less chances to win)and win more than 2£ hit.For real top joke ,u play more than 500£ and win a 10er and someone will come in with 3.6£total and 0.2£ hit and will win 30+£.THE ABSOLUTE JOKE. IN ORDER FOR THIS THIS TO HAPPEN NOT ONLY ONCE,2,OR 3,OR 4....OR DOZEN OR...HUNDRED OF TIMES THAT MEANS THAT THEY KEEP A RECORD (a list with gamblers if u play with card and the more u play the less probabilities u get to win).NOT ONLY ZERO WINNINGS ,BUT AFTER YEARS I CAN'T GET A SINGLE RANDOM HIT OF 5£ AFTER PLAYING MORE THAN 500£.To everyone that thinks this is a sore -bitter loser or lying or ....email me and I can show you proofs of bank transactions.Proofs that PADDY POWER IS THE ABSOLUTE SCAM!!!
Jamie Kelly
26 June 2025
Comment from uk.trustpilot.com
helpful staff. helped to void a misplaced bet , love pp for my bets. great app. and great offers
NTI Automotive
26 June 2025
Comment from uk.trustpilot.com
Absolutely robbing sh*ts. 5 days in a row around 400 each time and nothing . Absolutely nothing . Robbing to the bottom. That is impossible to happen even in gambling . Machines set to 0 pay outs or most likely -0.. and nobody gives a shit. Day light robberies and no institution would do anything because all are bribed..
Darryl phelan
26 June 2025
Comment from uk.trustpilot.com
Simply the best a man can get
alexandra
25 June 2025
Comment from uk.trustpilot.com
Absolute crap casino and gaming website odd free bet here and there but doesn't make up for all the money they rinse off you. Dead spin after dead spin never once have I had a payout off them no fairness and no chance! Charlatans and need to be permanently put out of business if we all stop gambling and depositing on this thieving website they won't make no money and they will be closed down steer clear!!
Cezar Andronic
25 June 2025
Comment from uk.trustpilot.com
Very dissapointing experienceUsed to be a good site
Allan Parkin-coates
25 June 2025
Comment from uk.trustpilot.com
Great customer service got everything done that i asked no problems thank u have a great day
Noel
25 June 2025
Comment from uk.trustpilot.com
This bloody site gets worse and worse. Its a legalised money pit.As I havecfree bets I decided to play blackjack again to see if there is any difference in hand play.Should have known better 12 hands 1 win. Lost 9 in a row.That's it. Goodbye crooked paddypower. It's disgraceful how they can hide behind all games regulated etc etc. If that the case how can they GUARANTEE A WIN ON paddy's spin the wheel. Obviously riggthecreels on that so they must be able to rig the RTP. Am I right or Wrong!!!!
Connor Hnatiuk
25 June 2025
Comment from uk.trustpilot.com
Wont ever be returning to this casino… absolutely disgusting. They only ever know how to take, even on the lowest stakes 10p a spin you can go through 20-30 quid utterly ridiculous. Thats over 300X with no base wins and repeatedly bad bonuses IF they land….
Jacek Siemionow
24 June 2025
Comment from uk.trustpilot.com
Had an issue with voided bet since yesterday, Brian sorted the things out within a minutes, great help from him, thank you 🙌🏽
David
24 June 2025
Comment from uk.trustpilot.com
Absolutely fantastic customer service and a very easy experience through the betting app making it a fun enjoyable experience.
James
24 June 2025
Comment from uk.trustpilot.com
Dont waste your money on here ive put in over a £1000 and been on the slots on 10p spins 99% of the spins were dead hot a few bonuses and they were also dead absolutly disgusting the wonder wheel is a joke itsbthimbs down everyday and the odd time you will get a crappy scratch card not random at all it's completely rigged so dont wastenyour money or time with this absolute scum they are just licensed thieves
Annika Danso
24 June 2025
Comment from uk.trustpilot.com
I had problems with my card as it had been cancelled and was unable to withdraw my winning.Went onto live chat and they were so helpful and have now processed them for me.Great service....
Desta James
23 June 2025
Comment from uk.trustpilot.com
Nathan was great, was very patient with everything. Excellence.. thanks again
pat99UK
23 June 2025
Comment from uk.trustpilot.com
It used to be one of (if not) the best online gambling sites in the UK however it has become so bad recently, this is nothing to do with the win/lose ratio on slots and games, this is to do with offers and promotions.So the wonder wheel, you used to get a few days a that were guaranteed win, so what it may have been just one free 10p scratch card, but it still felt like a win, even though the scratch card would lose 99 times out of 100 but that has completely stopped,Also on the wonder wheel you used to get either 5 or 10 spins, nope now that has become 2 or 3 spins although 90% of the time the wheel loses now, I have never seen so many lose spaces before.In addition to this the rewards have also stopped working properly, I no longer get my 25 free spins when I have spent the qualifying amount during the week, have no idea why but it’s just become really bad.The beat the drop game used to be £5000, now it’s £1000, it’s not actually worth the time playing it any more, so I don’t bother any more.I think it is now time to have a few months away from PaddyPower and spend my money elsewhere, as they seem to have decided to remove their respect for their long term customers
soulfullmusic
23 June 2025
Comment from uk.trustpilot.com
all good thanks for help.
Noel
21 June 2025
Comment from uk.trustpilot.com
Avoid like the plague. This site is blatantly crooked on payouts.Stupidly I played blackjack again. 16 hands 1 win.Lost 12 bloody hands in a row yet again.its beyond a joke.CLOSING ACCOUNT FOR GOOD.ENOUGH IS ENOUGH. WILL NOT GIVE THESE BASTRDS ANYMORE OF MY MONEY. GOODBYE PADDYPOWER.
Craig Sullivan
21 June 2025
Comment from uk.trustpilot.com
Paddy Power is the only online version l ever use for betting and games casino and bingo in the app everything is easy to find out straight away and the great extra places for e/w is used several times a day on multitude for horses. They pay first past post every race like that happened today at royal ascot and the winner slipped off horse got loose and the couldn't do way in 2 seconds after that horse won i was paid out for 3 separate things and they were saying that any other countries that have famous races if you don't way in within 10 mins you loose and it was about 25min till they announced the winner don't know what other platforms did but pp immediately paid out and if they gave loose they would have to pay out for the 2nd as winner don't know what they have done for the players but they have a amazing betting service horse football and greyhound plus the sports bets available around the world and they have a big bonus points and cash for the regular people no matter how much you bet you are not going to be able to get better than what they give you on pp bonus
Alan Corrigan
21 June 2025
Comment from uk.trustpilot.com
Customer service was excellent.Abhishek 🙌
alfieslim
21 June 2025
Comment from uk.trustpilot.com
Class site free bets as a good will gesture for loyal customers
Sean Smith
21 June 2025
Comment from uk.trustpilot.com
Paddies is best bookmakers online 👍👍👍
Aaron Pennie
21 June 2025
Comment from uk.trustpilot.com
Great service
Joe
21 June 2025
Comment from uk.trustpilot.com
Best slots games and a good website easy to put bets on horses football etc . And get a lot of rewards
delbert dexter
21 June 2025
Comment from uk.trustpilot.com
Hello all at PP I completely forgot about my account , until PP notified me about it. They sorted it out in no time Happy Chappy thanks
Paul
20 June 2025
Comment from uk.trustpilot.com
I have been using Paddy Power now for about 3 years and its my go to site for sports betting and slots. Definitely the best payout on slots than any other site, the worst being William Hill
Martin
20 June 2025
Comment from uk.trustpilot.com
I had issues with my bank card and it needed replacement which meant I couldn’t my winnings. I contacted paddy power who were a great help and I appreciated the fact the were concerned in case anyone tried anything fraudulent on my account and my issue was quickly rectified
Wayne Evans
20 June 2025
Comment from uk.trustpilot.com
Scam don't bother with them they don't pay out totally scammers
Jack N
20 June 2025
Comment from uk.trustpilot.com
I signed up but didn’t complete the process, as I abandoned it halfway through. Even though I never used the account, it was still treated as part of the setup. After contacting customer support, I was told I’m no longer considered a new customer and was asked to provide ID and proof of address. I sent my driving licence, which I felt should have been enough, but they requested even more information. The experience was frustrating, and the support felt robotic and unhelpful. I won’t be using this service again and will be using Skybet.
Marty Fox
20 June 2025
Comment from uk.trustpilot.com
All good until you have the audacity to back a few winners (winning only around £200, hardly a fortune) Then wave goodbye to your abilty to bet more than a few pence. Atrocious.
James Kennedy
20 June 2025
Comment from uk.trustpilot.com
The time I have been with Paddy Power, I have only and always has good service. From bets being settled promptly to Promotions, PP is above any other company for putting the customer first.Keep up the Excellent Work!
KD
20 June 2025
Comment from uk.trustpilot.com
If I could give zero stars I would, Absolutely awful, been with paddy power along time and they suspended my account, 5 hrs on chat to be told 6 month self exclusion ,Daniela spent 2 hrs ,her asking set deposit limit, so I did, set this, set that, that took about an hr , I set it to £200 and then answer 100 more questions then she says think you need a break 6 months ,basically saying I'm an addict because I go on it about 7-9 x a month, spend £300 a month ,(withdrawals are OK sometimes) well I don't need paddy power better sites out there with better customer support ,not 5 hrs long.
Connor Hnatiuk
20 June 2025
Comment from uk.trustpilot.com
Disgusting filthy casino… once again ruin everything.
Daniels Kuznecovs
20 June 2025
Comment from uk.trustpilot.com
I’ve been deposit from new card 10£ and get winning 400 but I can’t withdraw my funds because need to deposit 400 and lose to after can withdraw 400 what is the logic it really worse
Susana Bento
19 June 2025
Comment from uk.trustpilot.com
I've been a customer with paddy for 20 years and the maximum I ever won was 1000 ponds.....
Augusto
19 June 2025
Comment from uk.trustpilot.com
They fail on bonus that you never get back anything, and that wheel is useless, I think the rest is fine, there’s a diversity of games to play
Marc Waldron
19 June 2025
Comment from uk.trustpilot.com
Charlotte from customer services was so helpful and real was a pleasure to speak to and i understood everything she said annnnnd resolved my questions straight away


Geoffrey Peel
30 June 2025
Comment from uk.trustpilot.com
Akhil the agent sorted my problem easily
Akhil the agent sorted my problem easily