MansionBet PLAYER REVIEWS(591)
Stefan
04 February 2020
Comment from uk.trustpilot.com
Excellent 5 stars
Excellent 5 stars
Reply
Robert Softley
30 January 2020
Comment from uk.trustpilot.com
Hi, I urge people NOT to sign up with this company. Held onto funds for several weeks despite my deposits doubling what im trying to withdraw, and uploading verification. Asked for verification on withdrawal (against the rules of the equally inept and probably more corrupt gambling commission), yet still allow me to gamble and place bets. Passports, driving licence etc have been supplied and heard nothing. Robert Softley
Hi,
I urge people NOT to sign up with this company. Held onto funds for several weeks despite my deposits doubling what im trying to withdraw, and uploading verification.
Asked for verification on withdrawal (against the rules of the equally inept and probably more corrupt gambling commission), yet still allow me to gamble and place bets. Passports, driving licence etc have been supplied and heard nothing.
Robert Softley
Reply
Nick Moore
30 January 2020
Comment from uk.trustpilot.com
All positive reviews are from people working for them. Stay away from this money grabbing site. Tried to contact online chat. Half hour waiting time! Lol worst ever online casino experience
All positive reviews are from people working for them. Stay away from this money grabbing site. Tried to contact online chat. Half hour waiting time! Lol worst ever online casino experience
Reply
Daniel Livingstone
22 January 2020
Comment from uk.trustpilot.com
DO NOT JOIN THESE UNFAIR SCAMMING SCUM OF THE EARTH. IF YOU WIN THEY WILL NOT PAY YOU!!! THE 5 STAR REVIEWS ON HERE ARE 100% FAKE TRUST ME STAY AWAY FROM THIS WEBSITE.. DO NOT DEPOSIT ANYTHING YOU WILL NOT BE ALLOWED YOUR WINNINGS THEY WILL DEFINITELY BE MAKING UP SOME SORT OF LIE.. TRUST ME. **AVOID AT ALL COSTS**
DO NOT JOIN THESE UNFAIR SCAMMING SCUM OF THE EARTH. IF YOU WIN THEY WILL NOT PAY YOU!!! THE 5 STAR REVIEWS ON HERE ARE 100% FAKE TRUST ME STAY AWAY FROM THIS WEBSITE.. DO NOT DEPOSIT ANYTHING YOU WILL NOT BE ALLOWED YOUR WINNINGS THEY WILL DEFINITELY BE MAKING UP SOME SORT OF LIE.. TRUST ME. **AVOID AT ALL COSTS**
Reply
Sweet hearts
19 January 2020
Comment from uk.trustpilot.com
Good day I'm a crypto investor and a Coinbase consultant. On this platform, it's my responsibility to guide any investor on the proper measure on how to invest in bitcoin with maximum profits within just 15hours after investment.. The procedure is very transparent and reliable.. With a minimum investment of $250 you stand the chance to earn up to $3,500 when your coinbase wallet starts reading after just 15hours.. Kindly hit me up if interested
Good day I'm a crypto investor and a Coinbase consultant. On this platform, it's my responsibility to guide any investor on the proper measure on how to invest in bitcoin with maximum profits within just 15hours after investment.. The procedure is very transparent and reliable.. With a minimum investment of $250 you stand the chance to earn up to $3,500 when your coinbase wallet starts reading after just 15hours.. Kindly hit me up if interested
Reply
Mateusz Marcin Lukaszczykiewicz
19 January 2020
Comment from uk.trustpilot.com
Great customer service and enjoyment
Great customer service and enjoyment
Reply
Jackson D
17 January 2020
Comment from uk.trustpilot.com
Very helpful live chat. No waiting.
Very helpful live chat. No waiting.
Reply
Daniel Christopher Livingstone
17 January 2020
Comment from uk.trustpilot.com
AVOID THIS ONLINE BOOKIES. I JOINED THE BET 10 GET 30 OFFER THEY HAVE AND I BET 10 AT ODDS OF OVER 2.0 AND WON BUT THEY WILL NOT GIVE ME THE 2X FREE 10 BET AND 1X 10 CASINO FREE BET. THEY LIE SAYING I DIDN'T GO THROUGH THE PROPER LINK WHEN I REALLY DID. ALL OF THESE 5 STAR REVIEWS ARE FAKE TOO. MY USERNAME IS 112DAN91 THIS IS A REAL REVIEW TRUST ME DO NOT JOIN THEM. IF YOU DO JOIN THEM AND THEY DO THE SAME TO YOU MAKE SURE YOU CONTACT IBAS AND THE ADVERTISING STANDARDS AGENCY AND THE GAMBLING COMMISSION ALSO. 17/01/2020 - 14:45
AVOID THIS ONLINE BOOKIES. I JOINED THE BET 10 GET 30 OFFER THEY HAVE AND I BET 10 AT ODDS OF OVER 2.0 AND WON BUT THEY WILL NOT GIVE ME THE 2X FREE 10 BET AND 1X 10 CASINO FREE BET. THEY LIE SAYING I DIDN'T GO THROUGH THE PROPER LINK WHEN I REALLY DID. ALL OF THESE 5 STAR REVIEWS ARE FAKE TOO. MY USERNAME IS 112DAN91 THIS IS A REAL REVIEW TRUST ME DO NOT JOIN THEM. IF YOU DO JOIN THEM AND THEY DO THE SAME TO YOU MAKE SURE YOU CONTACT IBAS AND THE ADVERTISING STANDARDS AGENCY AND THE GAMBLING COMMISSION ALSO. 17/01/2020 – 14:45
Reply
Nickxf
13 January 2020
Comment from uk.trustpilot.com
Closed account with no explaination
Closed account with no explaination
Reply
Liam
02 January 2020
Comment from uk.trustpilot.com
Honest staff, very reliable. Usually receive a bonus for activity which is great.
Honest staff, very reliable. Usually receive a bonus for activity which is great.
Reply
Jpowles6206
01 January 2020
Comment from uk.trustpilot.com
Best online betting out there.
Best online betting out there.
Reply
Jack Andrews
31 December 2019
Comment from uk.trustpilot.com
Signed up through a Facebook ad. Got what was promised with the free bets and casino bonus. Good range of sports and inplays to bet on
Signed up through a Facebook ad. Got what was promised with the free bets and casino bonus. Good range of sports and inplays to bet on
Reply
Nicky dwyer
31 December 2019
Comment from uk.trustpilot.com
Scores on basketball at least two minutes and 10 points out so be careful. Nothing live with these bets
Scores on basketball at least two minutes and 10 points out so be careful. Nothing live with these bets
Reply
Juules
30 December 2019
Comment from uk.trustpilot.com
Very generous welcome offer with decent odds and excellent customer service. Definitely recommended if you fancy betting online!
Very generous welcome offer with decent odds and excellent customer service. Definitely recommended if you fancy betting online!
Reply
Mark
29 December 2019
Comment from uk.trustpilot.com
Absolutely terrible company they send you an offer and they never work then you have to battle live chat and there service is the worst you will ever experience I got through to Savin M and he was useless and in the end what he said I had to do I didn’t have to do and it took 25 mins for the relevant dept to respond to him and get it sorted avoid at all costs.
Absolutely terrible company they send you an offer and they never work then you have to battle live chat and there service is the worst you will ever experience I got through to Savin M and he was useless and in the end what he said I had to do I didn’t have to do and it took 25 mins for the relevant dept to respond to him and get it sorted avoid at all costs.
Reply
Wss342
23 December 2019
Comment from uk.trustpilot.com
I find Mansion incredibly easy to use and have the most rewarding promotions around.
I find Mansion incredibly easy to use and have the most rewarding promotions around.
Reply
Valentin Stefan
23 December 2019
Comment from uk.trustpilot.com
Join mansionbet from an advert on instagram that had the promo bet 10 get 30 on freebets. Didn t receive my freebets. I've send one email with the link that I use to login and printscreens but they are not interested in my problem. I have accounts on almost every betting company in UK and never had this problem. Really weird and really bad experience.
Join mansionbet from an advert on instagram that had the promo bet 10 get 30 on freebets. Didn t receive my freebets. I've send one email with the link that I use to login and printscreens but they are not interested in my problem. I have accounts on almost every betting company in UK and never had this problem. Really weird and really bad experience.
Reply
Damian Wilson
21 December 2019
Comment from uk.trustpilot.com
Excellent customer service, great site with plenty of choice for everyone (Nikola R)
Excellent customer service, great site with plenty of choice for everyone (Nikola R)
Reply
Mike Freebury
18 December 2019
Comment from uk.trustpilot.com
Great customer service! Instantly through to an adviser, who was able to deal with my query right away
Great customer service! Instantly through to an adviser, who was able to deal with my query right away
Reply
Nicky dwyer
18 December 2019
Comment from uk.trustpilot.com
Slow. Scores are about 20 mins behind. Slow withdrawal. Promised free bets for registration but then told that was through a promoter not the official site. Would not recommend
Slow. Scores are about 20 mins behind. Slow withdrawal. Promised free bets for registration but then told that was through a promoter not the official site. Would not recommend
Reply
thomas
13 December 2019
Comment from uk.trustpilot.com
Nick G. excellent service. quick and straight
Nick G. excellent service. quick and straight
Reply
Jae
13 December 2019
Comment from uk.trustpilot.com
Excellent service
Excellent service
Reply
Cl92
10 December 2019
Comment from uk.trustpilot.com
Happily took my bets but once I won they decided to hold onto my money and force me to prove who I was and made me wait till it was good for them to give me my money.
Happily took my bets but once I won they decided to hold onto my money and force me to prove who I was and made me wait till it was good for them to give me my money.
Reply
David Johnson
04 December 2019
Comment from uk.trustpilot.com
Excellent customer service
Excellent customer service
Reply
lee
29 November 2019
Comment from uk.trustpilot.com
live chat was unreal how quick my query was answered and resolved, great service
live chat was unreal how quick my query was answered and resolved, great service
Reply
John Stephenson
27 November 2019
Comment from uk.trustpilot.com
Constantly having to send documentation to verify account ,am awaiting a 150 withdrawal ,wondered why money hadn't appeared in my pay Pal account after 3 days ,so contacted mansion bet and was told to photo my debit card and send to them ,I find this incredibly bizzar ,i have never had this with any other on line betting sites ,make me wonder if I ever get a big win will I get paid out all a bit worrying thinking of just giving up ,I mean what's the point in handing over all this money and getting nothing in return who's the mug here none other than me I think .
Constantly having to send documentation to verify account ,am awaiting a 150 withdrawal ,wondered why money hadn't appeared in my pay Pal account after 3 days ,so contacted mansion bet and was told to photo my debit card and send to them ,I find this incredibly bizzar ,i have never had this with any other on line betting sites ,make me wonder if I ever get a big win will I get paid out all a bit worrying thinking of just giving up ,I mean what's the point in handing over all this money and getting nothing in return who's the mug here none other than me I think .
Reply
Jude
27 November 2019
Comment from uk.trustpilot.com
Tried to open an account only to be locked out before I could get into it. I had to contact them to find out what was wrong. Sent them required ID but was then told by another email that I would be excluded from bonuses and promotions - that's before I've even logged in never mind placed a bet! Next thing they want is a photo of me holding up my ID. Dread to think what it is like to make a withdrawal.
Tried to open an account only to be locked out before I could get into it. I had to contact them to find out what was wrong. Sent them required ID but was then told by another email that I would be excluded from bonuses and promotions – that's before I've even logged in never mind placed a bet! Next thing they want is a photo of me holding up my ID. Dread to think what it is like to make a withdrawal.
Reply
Wayne Iron
26 November 2019
Comment from uk.trustpilot.com
Contacted Ivan on live support and query was dealt with within a minute
Contacted Ivan on live support and query was dealt with within a minute
Reply
Amarprit Khera
26 November 2019
Comment from uk.trustpilot.com
Are you saying that there was sanctions put on my account this in the email because I wanted my information I don’t understand
Are you saying that there was sanctions put on my account this in the email because I wanted my information I don’t understand
Reply
Steve Bell
25 November 2019
Comment from uk.trustpilot.com
I have to say I was quite enjoying using this site until my recent experiences over the last few days. Firstly while playing blackjack on live casino I had a hand of 20 where I clear my clicked stand however I was dealt a card (clearly nobody would take a card on 20). Then I had a balance in my account and without even placing a bet it disappeared. When i raised this with them they advised me my balance was showing as a minus and there was a glitch that had occurred at their end. 3 days later and still not resolved. Scary you can have a balance which can turn to zero for no reason and they put it down to a glitch. It's certainly made me think twice about how I use in future
I have to say I was quite enjoying using this site until my recent experiences over the last few days. Firstly while playing blackjack on live casino I had a hand of 20 where I clear my clicked stand however I was dealt a card (clearly nobody would take a card on 20).
Then I had a balance in my account and without even placing a bet it disappeared.
When i raised this with them they advised me my balance was showing as a minus and there was a glitch that had occurred at their end.
3 days later and still not resolved. Scary you can have a balance which can turn to zero for no reason and they put it down to a glitch.
It's certainly made me think twice about how I use in future
Reply
Tom
21 November 2019
Comment from uk.trustpilot.com
fast payout. good odds. and second to none when it comes to customer service. 10/10
fast payout. good odds. and second to none when it comes to customer service. 10/10
Reply
Steve Bell
20 November 2019
Comment from uk.trustpilot.com
Not a bad site with decent odds. I will say the football betting needs some work as you have to manually go in to each fixture to do your bet. Would be so much easier if there were coupons for over 2.5 goals or over 0.5 first half goals. Makes it a bit of a chore at times putting a bet on
Not a bad site with decent odds.
I will say the football betting needs some work as you have to manually go in to each fixture to do your bet. Would be so much easier if there were coupons for over 2.5 goals or over 0.5 first half goals. Makes it a bit of a chore at times putting a bet on
Reply
candover1
19 November 2019
Comment from uk.trustpilot.com
first class service
first class service
Reply
DW
19 November 2019
Comment from uk.trustpilot.com
Poor Website, awful odds , useless customer service.Based in a tax heaven. Avoid
Poor Website, awful odds , useless customer service.Based in a tax heaven.
Avoid
Reply
Fingers21
19 November 2019
Comment from uk.trustpilot.com
Good site with lots of different markets available
Good site with lots of different markets available
Reply
ANTHONY LEGGOE
19 November 2019
Comment from uk.trustpilot.com
they limited my bets on the first day of opening the account so closed it not worth the hassle plenty more sites that dont do this.
they limited my bets on the first day of opening the account so closed it not worth the hassle plenty more sites that dont do this.
Reply
martinraymond
19 November 2019
Comment from uk.trustpilot.com
Great firm who lays a bet
Great firm who lays a bet
Reply
genxstar
18 November 2019
Comment from uk.trustpilot.com
Great odds and awesome support. Thanks Peter G.
Great odds and awesome support. Thanks Peter G.
Reply
Ben
18 November 2019
Comment from uk.trustpilot.com
Briefly spoke to a customer service agent about not receiving promotions and they very promptly sorted it out and credited my account immediately. Very happy with the service so far though I am a new user! :)
Briefly spoke to a customer service agent about not receiving promotions and they very promptly sorted it out and credited my account immediately. Very happy with the service so far though I am a new user! 🙂
Reply
Angus Macleod
18 November 2019
Comment from uk.trustpilot.com
Quite a good online bookie but site very clunky and slow. Also having to change odds preference every login is a pain.
Quite a good online bookie but site very clunky and slow. Also having to change odds preference every login is a pain.
Reply
adejones16
18 November 2019
Comment from uk.trustpilot.com
very hard work to eget up and started
very hard work to eget up and started
Reply
Lennon Chan
18 November 2019
Comment from uk.trustpilot.com
Amazing!! Free credits. Easy navigation.
Amazing!! Free credits. Easy navigation.
Reply
David Watson
18 November 2019
Comment from uk.trustpilot.com
Good support line. Fast withdrawals.
Good support line. Fast withdrawals.
Reply
Tommywin20
18 November 2019
Comment from uk.trustpilot.com
Don’t start winning as they will delay paying out
Don’t start winning as they will delay paying out
Reply
Brian Cushing
18 November 2019
Comment from uk.trustpilot.com
Complete waste of time this site unable to access my account to review my winnings from a nufc football match
Complete waste of time this site unable to access my account to review my winnings from a nufc football match
Reply
Keith Morrice
18 November 2019
Comment from uk.trustpilot.com
First class service
First class service
Reply
Sammy Mcdonald
18 November 2019
Comment from uk.trustpilot.com
Spoke with Nick, he was not very helpful and polite but very quick at resolving my issue. Made the experience easy and pain free. Thanks nick 🙂
Spoke with Nick, he was not very helpful and polite but very quick at resolving my issue. Made the experience easy and pain free. Thanks nick 🙂
Reply
Michael81
18 November 2019
Comment from uk.trustpilot.com
Customer experience with mansion bet has been great , anyone I have spoken to has been very helpful. A couple of issues with offers not pulling through but overall a great site
Customer experience with mansion bet has been great , anyone I have spoken to has been very helpful. A couple of issues with offers not pulling through but overall a great site
Reply
Brian Whitelaw
09 February 2020
Comment from uk.trustpilot.com
I really do question the good 5 star feed back.. asked for my verification in PDF I send that they then say no we cant accept pdf so send picture taken from my phone to be told they don't accept that either.. have used many gaming sites and NOT 1 has been so problematic. ( SO NOT NEW TO HAVING TO VERIFY MY ACCOUNTS). never had any issues verification of documents so now sitting wondering if I have been scammed
I really do question the good 5 star feed back.. asked for my verification in PDF I send that they then say no we cant accept pdf so send picture taken from my phone to be told they don't accept that either.. have used many gaming sites and NOT 1 has been so problematic. ( SO NOT NEW TO HAVING TO VERIFY MY ACCOUNTS). never had any issues verification of documents so now sitting wondering if I have been scammed