Genting Bet PLAYER REVIEWS(297)
Kay
06 July 2022
Comment from uk.trustpilot.com
I felt I had to write a review because I read all the ones below and it scared me so much!! So, I won quite a large amount on roulette and requested a withdrawalyes I didnt receive any reply from email nor did I receive a reply from online chat. HOWEVER, the money landed in my paypal account in less than 36hours. To my knowledge, I have never received instant funds from online casinos the only reason I gave a 4 and not 5 was because I was unable to withdraw the full amount and went back and played a little and lost that haha! And the lack of replies, but overall not a bad experience.
Stevie
05 July 2022
Comment from uk.trustpilot.com
It gets a one star as thats the bare minimum, but to be honest I dont feel its even worthy of that.Deposited and got a bonus (usually refuse them but didnt get chance on this occasion) managed somehow to meet all the wagering requirements and had a balance of 1000. Waited days on live chat/email for a response to my query regarding ID. Eventually was completely verified, made my withdrawal then waited days to be told via email it had been refused, no explanation why theyre keeping 1k of my money. Its says get in touch, were ready to help you..What a load of nonsense when it takes about a business week to get any kind of pointless reply. So in short..AVOID AVOID! Ya So many great casinos online these days with almost instant customer support and withdrawals.
itsa hustle
03 July 2022
Comment from uk.trustpilot.com
What a scam of a company new user gets up to 50 percent bonus deposited over 100 pound got only 10 pound bonus and it wouldn't even let me withdraw as a bonus was live I ttyed to get there there was no answer no live chat answer phoned company no one answered for days!!! They blocked me play7ng games putting alerts on my screen about safer gambling and now my account is left with money in I can't withdraw it or speak to they'd people ? What on earth is this world like letting they company destroy lifes
wayne lloyd
03 July 2022
Comment from uk.trustpilot.com
11 deposits now on big fishing fortune and not got the bonus how can thay say the game is random and tested it's not possible 11 deposits on one game and no bonus you can't even diffend that its just so bad how your games rip us off the is no way that game on earth that game has been tested right
Amit
02 July 2022
Comment from uk.trustpilot.com
Don't confuse the two. Genting landbased casinos no longer have any association whatsoever with Genting Online. I've never had any issues with the landbased casinos, however, Genting Online is ONE BIG SCAM. I repeat all the negative reviews in respect of Genting Online. The gameplay itself is fine, however, communication is non-existent, and you're not going to be able to withdraw your winnings. The active bonuses are also a SCAM as they lock in your real cash and again prevent legitimate withdrawal requests. I suspect Genting Online is not based in the UK hence the reason they get away with their unlawful activities. There are plenty other gaming sites to choose from so do your research and STAY AWAY FROM GENTING ONLINE!!! YOU'VE BEEN WARNED!!!
AnnaUK
27 June 2022
Comment from uk.trustpilot.com
Online site is really bad never get a bonus on slots. But worst of all is the land based casino. We went in sat then Sunday as we were staying a week I'll not say which city. We noticed same people in mostly asain Chinese philiopno stood watching both days then girls coming in going upto these men then going on machines I'm guessing what were hot because first 20 these girls were hitting bonuses straight away. Shocking to see and should be stopped. Because us that actually enjoy going to a casino and work for a living might as well give my bank card to these girls. Why does a casino allow this . We've been to many casino never ever seen this . Noone hanging around watching. Puts u off.
chun ka
16 June 2022
Comment from uk.trustpilot.com
Scam. Cant withdraw my money
A.A. uk
08 June 2022
Comment from uk.trustpilot.com
SADLY !! THIS IS A LEGAL SCAM YOU WILL NOT RECEIVE YOUR WINNINGS !! NEEDS REMOVING FROM THE INTERNET!!!! TOO MANY PEOPLE BEING SCAMMED!!!! THEY NEED REMOVE..!!! THE GOVERNMENT NEED TOO STEP IN AND PROTECT THE PUBLIC!!!!!!Updat ... THEY HAVE ASK ME TO PROVIDE A NOTARY DOCUMENT FROM A LAWYER OR DOCTOR WHO HAD KNOW ME FOR OVER 12 MONTHS + 6 MONTHS WAGE SLIPS + HOUSING DETAILS IE MORTGAGE COMPANY OR RENTAL COMPANY DETAILS !!! ALSO PROVIDE AGAIN MY PASSPORT/UTILITY BILL/BANK STATEMENTS AS PREVIOUS NOT ACCEPTABLE !!!!! ABSOLUTE MADNESS!!!! I HAVE GIVEN UP THEY CAN KEEP THE £108.
Tony C
07 June 2022
Comment from uk.trustpilot.com
What a joke..live chat for problems..they don't even respond!..try an email you might as well send it to the moon..I have had all of my verification passed still won't let you take a penny out..but guess what if you want to deposit no problems they will keep on taking...save yourself a stressful time..don't join..and if you have try and get your money out and close your account..they are dangerous people.
Dg
05 June 2022
Comment from uk.trustpilot.com
Worst experience.I have been trying to withdraw amount, but they are not letting me process it , it shows you have active bonus which needs to cancel in order to withdraw. You don't see any option of cancel your bonus (welcome bonus which will be automatically added on your signup, there is no option you can untick this promo code on signup, it's a TRAP). Have tried their chat, never got any reply, sent them several emails to support team never heard back from them.DON'T SIGN UP for this casino, this is SCAM. They won't let you withdraw any amount of money at all.
rebecca
04 June 2022
Comment from uk.trustpilot.com
The bouncers out side on the morning of June 4th-bald white man tall, & 2 x Indian men- I work as a shot girl and I got lost in Sheffield with no internet. I approached CODE the club and their bouncers refused to help a 20 year old in danger. I walked up to the casino. Very scared. The men instantly made me feel welcome! They heard what the other doorman said they brought me in the warm and helped me and waited until my mum came and Ill happily be back!!!!
Jack Schitt
03 June 2022
Comment from uk.trustpilot.com
Same as everyone else, they're not paying my withdrawal even though I've sent my identity. See this shows just how badly these sites are regulated nowadays. They're literally holding your withdrawal to ransom in hope you lose it. It's dirty delay tactics. What's the point in the UKGC making withdrawals not allowed to be pending if they can just do this anyway. Disgusting and quite frankly it's borderline criminal how some of these sites act...
Harry
14 May 2022
Comment from uk.trustpilot.com
I was asked by one member of staff to get cash out to join. Tried to rejoin the queue and was confronted by a member of staff. Asked them to let me get through to my gf and accused me if being drunk. Then grabbed me. Asked if it was a race thing and he grabbed me by the neck. Site staff had to intervene (poorly). Already a member and would not recommend these bullies.
Ross Edwards
10 May 2022
Comment from uk.trustpilot.com
Firstly, to try and put people's minds at ease slightly, I can confirm that you do EVENTUALLY get your withdrawal. However, it did take 28 days and numerous correspondence with the NOT SO live chat for me to see my two withdrawals in my bank account.As far as customer experience is concerned when it comes to the withdrawal process, this is by far the worst online casino company I have ever dealt with. Average reply time for the support chat is 3 to 4 working days, despite the current reply time stating a few hours and when you do eventually get a response, it is often rather unhelpful. Finally, when you email them with the various verification details they ask for, you do not get any confirmation that they have received them. You just have to assume the email was delivered.My experience with the rest of the website was actually quite good and the live blackjack, which is all I played, was also very good. Unfortunately however, my experience with the withdrawal process is why I cannot leave any more than the one star and will not be returning to Genting Casino!
KC
03 May 2022
Comment from uk.trustpilot.com
Read these reviews. They are all real....apart from the ones that gave it 5 stars, they are perhaps working for this despicable online casino. I won on roulette and made a withdrawal. Guess what, after more than 24 hours, it's still pending. Tried the 'live chat' and all I got was a bot. So, I emailed them. No response so far.Steer clear away from this one.
luke banks
04 April 2022
Comment from uk.trustpilot.com
I’ve being gambling over 10 years , I’ve never come across a site so poor in all my life , I know slots are randomised , but genting is something else ! Decided to self exclude from there as it was pants, I had about 5 confirmation messages to self exclude saying basically are you sure This is some a sly move to make as I can imagine a lot say actually no I won’t self exclude . This company need looking into
Steve Novak
01 December 2021
Comment from uk.trustpilot.com
Shocking casino site online..I'm a member of Plymouth casino and joined online deposited £50 got no bonus and they wanted proof of my I'd.. but they let you deposit anyway, scammers.Don't advise anyone to join up online..Grosvenor casino is safe and honest..these people at Genting are not.Steve Novak Window Services 🪟 Torquay
Kqqq
27 November 2021
Comment from uk.trustpilot.com
Don’t know if it’s even worth writing about this as I have pretty much experience what everyone else has on here, support team never respond, taking money out is like getting blood out of stone but depositing money easily done! They trap you deposit all play with emails and texts but when you need help getting that money out you beat believe they disappear. Clearly nothing is even being done about it
Jm
17 November 2021
Comment from uk.trustpilot.com
Betway is pretty great. I have been a Betway user for quite some time and for the most part Ive had good experiences and actually enjoy using this sportsbook. Unfortunately, I tried to withdraw $5800 last Wednesday. Betway confirmed my withdrawal and settled it as paid on Friday. I did not receive my funds while also being told to contact Gigadat to inquire. Gigadat bounced me back to Betway, stating that no withdrawal got pushed to their system, but Betway says its paid. This is a serious concern as no funds have been released to myself and its been over a week. I really do like utilizing this app, but no customer should have to chase their withdrawals, especially when our deposits always work I have obtained my bank statement for this period to aid in this process but still have not heard from Betway. Imagine not getting the money that you earned. Not right
paul gellatly
17 November 2021
Comment from uk.trustpilot.com
Worst casino site around company must make 99% of profits on this site as rigged as hell! No teasing on this site just steals your money as no matter what you play you will never get a win! Usual cpl of nothing wins but basically sit and watch your money get stolen without even hunting at a chance if you winning occasionally! Appalling
John
17 November 2021
Comment from uk.trustpilot.com
FRAUD!!! BETFAIR STOLE MY MONEY. THEY BLOCKED MY ACCOUNT AND DO NOT MAKE A REIMBURSEMENT OF THE MONEY THAT I HAVE IN MY ACCOUNT!!
Lynn
17 November 2021
Comment from uk.trustpilot.com
Never have a problem with QuinnBet, always good service.
Oz
17 November 2021
Comment from uk.trustpilot.com
I don't normally bother with reviews but this company really are on another level when it comes to lacking manners and being totally ignorant. All live chat seem capable of doing is demanding your bet ID even when it's not relevant.I will bet elsewhere. Maybe they'll improve their attitude when they lose customers
JH
17 November 2021
Comment from uk.trustpilot.com
Dirty disgusting disgrace of a bookmaker.. opened account placed bets all good.. then I didnt bet for a week and then they send me 20 free Spins so I logged into play them.. less than 30 minutes later an email comes saying I now have restrictions on my account and can no longer opt into any kind of promotion Disgusting.. no wonder so many people hate this company... scum of the earth
Steve
17 November 2021
Comment from uk.trustpilot.com
Allowed me to place a 6 fold bet this evening then 10 mins in 1 selection goes void when i have checked the match played yesterday so i should never have been able to place it and it shouldnt of been displayed on site go into live help by the time ive got past the bot and speak to some one there said we will void the full bet for you it voided for a few seconds then came back on now how conveniently no one available in chat talk about a drastic service daylight robbery
john
17 November 2021
Comment from uk.trustpilot.com
Have some OK sports promotions but stay away from their casino games. Play like they are totally rigged seen some crazy number sequences like a number you haven't got coming out on the roulette 6 out of 7 spins they just laugh when you complain saying its bad luck. If it was the other way round they would void the game and say malfunction. Make your own mind and use your common sense leave their games well alone
Sammy
17 November 2021
Comment from uk.trustpilot.com
Awful site, games are so rigged and you'll never get any bonuses or feature Another crap con of a site
Stevirobbo
17 November 2021
Comment from uk.trustpilot.com
I only gave this company one star because honestly I couldn't give zero. The online casino is a joke and if you just want to waste your time spending money with no returns play on this casino. They consistently play you by making you wait for any bonus's for at least half your waged money then give you bonus's for next to nothing an example of this is.... Start 100 you start playing and might get a 4 to 5 win (play with 1 a spin) you get a lot of little 6p or 20p or 50p wins which are all losses but it feeds you the fact they are wins (they go towards your win count) and when you get down to nearly 33% of your balance they give you a bonus and it pays you say between 1 and 35 most times on the very rare occasion it might pay you 60 I am basing this on multiple games like book of dead , legacy of dead, king kong cash etc the popular games. then it just dead spins out time after time this happened in the 2 months I investigated this site. So don't waste your time or money on this casino there are better ones out there and since they took away the auto spins on all sites it has just gone crazy bad with no wins in over two months on this site, but the computer algorithms will show 1.60 bonus's as you got a bonus and I will tell you this I got 2 bonuses on the run where it paid zero amount (piggy bank bills) and it took over 100 to get them which some people might say well that's gambling... no that's ripping people off. They should pay minimum amounts for bonus's and make it fair time to get them otherwise what is the point in getting bonus's which is what people play for. Take my advice people and stay away from this site and ladbrokes as they are the same online company paying you winnings and taking your money. This is a scam online by these company's so you have been warned and I hope the gambling commission investigates them properly.
david walker
17 November 2021
Comment from uk.trustpilot.com
Bet365 Got to be the worst betting app going, always down and Won't let you login, all the money Bet365 make and can't sort their rubbish app out ???
David
17 November 2021
Comment from uk.trustpilot.com
As soon as you win a few bets or place higher bets they cancel promotions and stake restricted you. Garbage bookie
Diana S
17 November 2021
Comment from uk.trustpilot.com
Wouldn't even bother giving it 1 star! It's all take take take, you'll never win, and there's never any promotions for existing customers
Jake
17 November 2021
Comment from uk.trustpilot.com
THE WORST FIRM i EVER DEALT WITH IN MY LIFEThe fact they dont respond to reviews on here says it all
Marco Machine
17 November 2021
Comment from uk.trustpilot.com
I been a customer with paddy power more than 2 years and I need to say is not a very good experience being their customer, I noticed more Im loyal and more they treat me badly, I play lots of their promotions more than 200 hundreds along I been with them and most of them I dont win anything, theyre saying I didnt win this time but the one I win I always get the last price, I asked them many times how this promotions draw works but they can never tell me how or who Decide who gets the first price or last or nothing. I thought very highly of them in the beginning but now is just a big disappointment. I used get a bonus every Wednesday now is been more than 3 months I dont and every time I contact them theyre saying try next week. I been so loyal to paddy power but I feel theyre taking the P..s especially when Im a VIP customer but they dont treat me like one far from that. I told them if I go to a casino and Im VIP I get free meals or tickets for a show or a night in the hotel . If I was an online Casino owner and my customers are VIP I treat them like one and make sure theyre happy!!
Carly
17 November 2021
Comment from uk.trustpilot.com
it is unbelievable that we are allowing gambling commission and william hill to keep stealing users money! this only demonstrates how corrupt the gambling industry is!! i have only found one company so far, who helped me get my money back after william hill refused today out my winnings and return my deposit. thisisgambling.com they are doing everything the gambling commission should be which is protecting customers and preventing crime!
Betway support
16 November 2021
Comment from uk.trustpilot.com
Hello Guys who facing problem of withdrawl and deposit and account lock plz telegram us we will help u 24/7 plz guys don't be frustrated of any problem we will solved your problem soon plz be positive plz send us your queries on telegram...please telegram us @betwaysupport
Christopher Steele
16 November 2021
Comment from uk.trustpilot.com
This company closed my account because I was not meeting 'responsible gaming requirements' they claim they use to prevent 'problem gambling'.Sure, I've stepped up my gambling this week, but that was due to the darts tournament.I'm not exactly loaded, but I do have an household income of well over 67k a year, so I don't think betting 90 is the end of the word, nor implies I have a gambling problem.It appears this site upsets quite many people in one way or another. I tried to contact them but they no longer respond to emails and you have to use a FAQ section which is useless.As a note, the odds on darts were great which is why I used the site. I suppose I'll use another company. One that actually has an email or chat function.[Edit] Oh wow, after reading recent reviews (which are almost all 1 star) seems I dodged a bullet with this company
kelly
16 November 2021
Comment from uk.trustpilot.com
The usual game i play has been back on site 3 deposits on this and only a 40p win??? Really. Seems being of the site the RTP is 0.
Dan
16 November 2021
Comment from uk.trustpilot.com
Couldnt give one star otherwise I would, be greatful even got one. Deposited on paddy power, won some money. When I withdrew my account was suspended. All ID given to them as they requested, account verified yet 3 weeks later my account is still suspended with no communication what so ever. Customer service is a load of rubbish and they cant even help. Would avoid paddy power at all costs as they will just take your money and suspend your account.
Alison
16 November 2021
Comment from uk.trustpilot.com
Still as vile as ever I see!!!! Don't waste your time or money on this site,it's ALWAYS over is seconds & no fun AT ALL. You've had enough of my money,its a shame I cant put screenshots on here,I'm happy to prove how bad they are ???????????
Alex Lawson
16 November 2021
Comment from uk.trustpilot.com
Easy to use, quick in payouts. Worth giving them a try
Peter
16 November 2021
Comment from uk.trustpilot.com
Put a bet on Lewis Hamilton to win the Brazilian F1 race, as half the world know he won, but these charlatans settle the bet as a loss. Almost 48 hours later Im still being told that it is being investigated by the sports team, some sports team they must have not knowing the result of one of the biggest sporting events of the weekend. Avoid this company!
Katie
16 November 2021
Comment from uk.trustpilot.com
Waiting for my complaint to be resolved over a week so far
Michael
16 November 2021
Comment from uk.trustpilot.com
I never leave reviews usually but Im so frustrated with the company. I placed a bet and received 2 free bets which all went smoothly. When placing the 2 free bets I found a team I fancied to win and as it was a good price I put both free bets on this team, which won. I was contacted a short time later saying that I had breached the terms and conditions by placing both bets on the same result. As this was against terms and conditions the bet and winnings were voided, which is understandable but was a totally honest mistake. I contacted the company to explain and accepted that as I breached the terms and conditions then the bet should be voided. As this was a genuine mistake however I asked if the free bets could be reinstated but they informed me this would not be done and am now banned from receiving any further bonuses or promotions. As I said previously this really was a genuine mistake and if I had bet on 2 opposite outcomes so that one of the bets would win then I would understand being banned from receiving further bonuses.As much as this is frustrating for me I suppose I am also writing the review so that people are aware and take note of the terms and conditions within these bonuses.
Andrea Leighton
15 November 2021
Comment from uk.trustpilot.com
This is the WORSE slots site on the market hands down. DO NOT GIVE THEM YOUR MONEY. nothing but dead spins and bonuses under 10x constantly. Absolutely disgusting. 90 gone in 11mins there on mostly 50p stakes.
Ismail patel
15 November 2021
Comment from uk.trustpilot.com
So firstly i have a disability,i suffer from severe anxiety/trauma aswell as adhd,bipolar disorder and asthma. I've never worked for a more racist company where white people get more advantage over ethnic minorities I can truly confirm that the shop in ossett west Yorkshire is totally racist there is a female manager along with other csm's that are racist.suspended for no apparent reason other than lending some money to a mate and I was accused of soliciting to 3rd party betting,bs!interviewed in such a bad manner by that racist manager that i ended up on long term sick leave.a lot of my customers have now left coral and prefer to go into BetFred and William hill which is on the high street where I used to work at coral,a total joke and heartache,occupational health team were very helpful whilst I was sick but i ended up resigning as they wanted me to attend the same meeting and I couldnt bear going through that again due to my illnessapart from that I can't say anything good about the company only one thing my manager in the batley is ACE,she is the best manager in the world apart from her everyone else can go stick it where the sun doesnt shine
customer
15 November 2021
Comment from uk.trustpilot.com
Fair bookie, never had any issues. Wish they'd offer welcome bonuses with less wagering though.
paul gellatly
15 November 2021
Comment from uk.trustpilot.com
Diabolical and most fixed casino site out there! Believe me they will rob you, play cards your win two Bob hands but be robbed otherwise, if house gets ace in blackjack it must turn picture with it 95% of time! You get ace and see what you get, absolutely nothing! Fixed as hell
Steve Dubois
15 November 2021
Comment from uk.trustpilot.com
Betway stole my winnings. I tried to withdraw my account. Received an email stating they couldnt process my funds. Tried to contact customer services and email and live chat shut down. I left a bad review and someone contacted 4 days later from the UK. Said they would look into the matter and would call me back 2 hours later. Its been 2 weeks now. I checked my account and they deleted my withdrawal so there isnt a record of it. Its a 100 percent scam.
Green Tips
15 November 2021
Comment from uk.trustpilot.com
Money robbing c**ts. Avoid at all costs
Tim
13 July 2022
Comment from uk.trustpilot.com
!!!!!DO NOT DEPOSIT!!!!When you deposit it gives you a bonus that you can't withdraw unless it's removed as of which there is no option to do so, only customer service can. I've written to them a few times live chat and via email and no response. If I hear anything back from them I will repose my response but so far nothing! But if I don't then I will find way to report this company!Timinater_93
!!!!!DO NOT DEPOSIT!!!!When you deposit it gives you a bonus that you can’t withdraw unless it’s removed as of which there is no option to do so, only customer service can. I’ve written to them a few times live chat and via email and no response. If I hear anything back from them I will repose my response but so far nothing! But if I don’t then I will find way to report this company!Timinater_93