Betway PLAYER REVIEWS(5098)

L O V E ME
01 July 2020
Comment from uk.trustpilot.com
Almost 1 year gambling on betway. No issues however on Friday 26th of June was my account blocked. I sent a email to betway! What’s going on? Betway replay we need a copy of ID, and proof of adres. Sure I sent everything on 26th juni 1 day later.. Betway replays nah, not good sent it again! Okay I’ll sent it again! Betway nah, you need to ask the live chat support for this issue! Okay, I’ll go the the livechat support couple sec later How to contact betway “reading” Was this article helpful? Me nah, Thank you for your feedback.Click here to contact us. okay I’ll doing that oh, livechat!!!!! Yes, I can go live with them! So I’m typing my name and password! Result: your account has been blocked. Well back to the e-mail with betway! And saying the same things over and over again 7 days later still account blocked now betway wants: A month-to-month Bank Statement I did A month-to-month Utility Statement (water/electricity/gas) I can’t. I say I live by my parents so I can’t sending you this! And over and over again beltway don’t give a F what you’re saying. And why wants Betway water/electricity/gas) It is a gambling website? BTW money is on hold so bye bye money!

Steve
01 July 2020
Comment from uk.trustpilot.com
account instantly restricted after using free bet. No reason and no dispute possible.

milan Tamang
30 June 2020
Comment from uk.trustpilot.com
This is the time to tell the people how they are treating me , 1 Star also they didn't deserve. My story is first time when I had problem with 1st account which is disactve longe ago because they are not able to verify my documents. And I got a suggestion to make a new account did that I talked with the coustmor care live chat and I send my documents to verify and they said my account is active now I can withdraw money also after few months later (week ago) I tried to withdrawal money there I get a problem again they said my documents is not match , I give them my voter id and bank statement where my address is match but they lie Infront of my face that documents are didn't match, I sent documents that anybody can read same address on that but this people are treating me like I can't read my documents my self, coustmor care live chat is being rude with me every day more and more, I don't no what to do how to get my money back, it's fustreation is killing me every day more and more, hope this will not happen with other people, because I deposit in this app hundreds of thousands but now I want to withdrawal 0.001% of my deposit and they are killing me . Every day every minute.

James Jardine
29 June 2020
Comment from uk.trustpilot.com
UNBELIEVABLY BAD COMPANY After 4pm on a Friday they don’t have anyone to process withdrawals , even PayPal withdrawals, until a Monday a whole 60 hours withdrawals just sitting there,you couldn’t make it up ,come on in this day and age you can’t expect to wait that long when other online companies can transfer winnings / withdrawals same day ,some in minutes. If BETWAY can take DEPOSITS of punters all weekend then they should at least have staff on to payout. Rotten to the core BETWAY

Scott
29 June 2020
Comment from uk.trustpilot.com
Deposited and wagered that amount that made me eligible for the promotion but never received the promotion as they said I deposited a day prior to my account even being created and didn't qualify, utter scam artists 100% should avoid at all cost

Richard
29 June 2020
Comment from uk.trustpilot.com
Very poor. Waiting a long time for a withdrawal and still not received. I have chased a few times, seeking an explanation but none provided. In my opinion a total scam. Avoid at all costs

Mark
27 June 2020
Comment from uk.trustpilot.com
The only one issue I have is the length of time it takes to withdraw your winnings..I made a withdrawal on the tuesday morning around 9am but by Thursday morning my winnings were still pending..got in touch with customer service via live chat and was told it can take up to 36 hours to clear...it had already been 48 lol...never argued so just left it..it did clear that day though..that's the only problem I have encountered but it seems like you have to jump through hoops just to get your winnings..I will not close my account but will place 99% of my bets with another bookmaker.

Desmond Kerr
27 June 2020
Comment from uk.trustpilot.com
Just informed by live chat, that I was restricted from promos, free bets etc. This was never communicated to me, at any point, therefore I assumed I could qualify for the free bet club etc.... FALSE advertising and enticement. Reporting it to ASA and the gambling commission.

Daz Plymouth
27 June 2020
Comment from uk.trustpilot.com
I'm convinced whoever is replying on here is a robot. I've seen people say don't bother asking me to reply to a private message and betway reply please reply to the private message Then I've seen people say they reply to the private message and don't get a reply Doesn't surprise me I've been waiting 2 months for a conclusion. All I keep getting is an apology email saying they'll be in touch soon. It does make me laugh seeing 11,000 reviews and they are voted great. I'm sure that's a really legitimate rating

Scottmiles
26 June 2020
Comment from uk.trustpilot.com
Not too good betting on other website rather than this site and my tipster is very good with games so I win almost every week, search for HUBS365BET on telegram he’s very accurate tipster

James Jardine
24 June 2020
Comment from uk.trustpilot.com
Just came to my senses and CLOSED BETWAY account got them out of my life forever , Betway have been found by the GAMING COMMISSION to Aid and Abet MONEY LAUNDERING and PROCEEDS OF CRIME. Not a fit and proper company .

TrustyPunter99
23 June 2020
Comment from uk.trustpilot.com
I've used betway mainly for esports bets (no long term user though! keep that in mind) and their coverage is okay, their limits (as long as your accout is not limited) are good and odds are alright as well, you can find better & worse. Verifying yourself is not too big of a deal but you can deposit without doing so, but not withdraw which should not but unfortunately is a thing. Biggest downside however are their withdrawals - they take AGES and you can cancel them anytime - definetly NOT a method to make an addict cancel the transaction and keep playing, nooo not at all (irony). Fast withdrawals are KEY for a serious bookie and the fact betway as a big brand is lacking such worries me. They ultimately DO pay out ofc - they are not a scam - but it will take some days (my experience with Skrill) while it could be instant which is just a joke.

Steven Lees
23 June 2020
Comment from uk.trustpilot.com
I'm sure when I've deposited money to gain 20 free spins on any said game, when I've won money off them spins I've never had to wager the winnings I'm baffled. This is a 1st for me on this site has before I've classed betway has the best slot site. Im sitting on the fence with this one and see what my next deposit will bring

Santosh Goud
23 June 2020
Comment from uk.trustpilot.com
Betway is the most dangerous and fraud online website. They have algorithms programmed at the backend, at first they will make you win small bets, if u get money you will start depositing more that's a common human mindset. Once u start staking large amount of bets then u will start losing. This review is about casino and sports we can trust because that is completely live and it's depend on how well u know the game. I request one and all to Never give a try in casino its completely fraud. Don't lose your money in Betway. Betway has well designed algorithms which will make you lose your bets.

Kai Phillips
23 June 2020
Comment from uk.trustpilot.com
Biggest con artists around ! Placed a simple over 1.5 goals 1st half only on the Man City v Burnley game They scored 3 goals in the first half ! Went to look at my winnings and I see lost next to it so I do the Infamous live chat to which I got told go read our terms and conditions So now I’m thinking I’m gonna get done here turns out I did the bet I put on apparently ment over 1.5 goals in the first half but under 1.5 goals in the second I’ve since deleted my account you are a bunch of con artists and I will be telling everyone I possibly know to stay away

Gurjeet Singh
22 June 2020
Comment from uk.trustpilot.com
I was placing bets Dream Catcher Live Casino using autoplay mode, My bets continually getting placed Before no. 40 (came that is Highest no. for winnings) & after No. 40 , they did a cheat with me when 40 came my bet rejected from there system only for 40 number, when small number are coming autoplay auto placing bets before 40 & after 40 no. In between when 40 number came Its rejected. Very BIG SCAM

Bet King
21 June 2020
Comment from uk.trustpilot.com
Finally deleted my account after to years a wanna say in the end after I deleted my account the online live chat help was amazing they understood my views about there site and how it just doesn’t work I have been with them 2 years and lost 6000 outta 14000 which isn’t bad but the site itself doesn’t work crash all the time even on the live chat I could hit the message box with a iPhone and the crashes I think the site need a massive up date I hope there team are more smart than greedy because with what’s going on in the work there hard working team will be out of jobs but sadly it’s probably in the top 10 of my worst sites to use free bets offers every week am terrible and the one that am good have a terrible min stake

PAUL
21 June 2020
Comment from uk.trustpilot.com
#Betway are pure conmertchents #Betway are pure conmertchents. The second time it has taken over two weeks to get my withdrawal from them . Still waiting on one payment. Don't just take my word look at all the other reviews. When i complained on Facebook messenger. One of their employees sent me a smiley emoji 😄 avoid

Hate Betway
21 June 2020
Comment from uk.trustpilot.com
Betway is the most dangerous online gambling site ever. They have algorithms to make you loose the money way much faster. Those algorithms will make you start betting and try out new things which you have never tried before. If you want to save your money please stop playing on betway. There is no way humans can win here.

stardust town
19 June 2020
Comment from uk.trustpilot.com
The maximum bet is £ 4.47. Are you kidding me? If you have no money, you will go out of business!

James Jardine
19 June 2020
Comment from uk.trustpilot.com
I Closed my BET365 Account and joined BETWAY thing I was upgrading from a Mercedes to a BENTLEY,how wrong I was in 7 Days I was shocked at how poor every part of BETWAY buisness was ,it would take me pages to explain. Let’s just say I went from a Mercedes to a Escort Biggest mistake of my life BEWARE

Lee
17 June 2020
Comment from uk.trustpilot.com
Please reply to our private message! What a joke of a company. A company that you can't contact via any form - phone, e mail or live chat. The only reply your lucky to get is "reply to our private message" on Trustpilot but I can guarantee they will NEVER reply back or do anything. How any business can operate in this fashion and treat their customers with such distain is beyond belief and using the current world situation a total cop out! You recommend using a different bookmaker when considering opening an account. Personally waiting on IBAS on my complaint / treatment from my poor experience.

neelan Samaratunga
17 June 2020
Comment from uk.trustpilot.com
Great site been with them for 10 years. Payouts are usually next day. No issues, support are always available through live chat

J. A
17 June 2020
Comment from uk.trustpilot.com
I've dealt with this bad firms in my time but this lot are different class and that's not meant as a compliment When you got fined by the Gamling Commission they should have taken your licence away. I'm still waiting 6 weeks for a reply Don't even tell me to get in touch via message as nobody ever bothers to contact me from the company The amount of other people complaining gives the game away. The fact you're still rated great on here says it all about TP

Ciprian Adelin
17 June 2020
Comment from uk.trustpilot.com
You can deposit, but when I try to withdraw the money back to my card it doesn't let me, it said to choose another method and it's complicated through bank transfer, they ask for Branch and Signatory name... No bonuses, always the odds are low! Just stay away, my best advice!

Sandy yyp Neupane
16 June 2020
Comment from uk.trustpilot.com
I deposited from Skrill 15$ today and they kept it in pending . Skrill already sent them money and they accepted it but not credited to my gaming Account. Please reply me Betway . My email .

Andrew
15 June 2020
Comment from uk.trustpilot.com
Terrible 6 days and stil waiting for withdrawal so Im contacting trading standards and going from there

Gemma
15 June 2020
Comment from uk.trustpilot.com
Would give 0 stars if possible. Very quick to take your money but very slow to pay out. Been over two weeks and I am still waiting for my withdrawal despite sending all my proof of I’d and evidence.

Victoria Ivankova Smith
13 June 2020
Comment from uk.trustpilot.com
After winning only around 5 they limited my stakes to less than 1 on all sports and said I could only use unlimited stakes in their casino. I don't want your casino where it's 100 times more difficult to win, I want unlimited sports betting. I'm not happy with them.

chris Johnston
12 June 2020
Comment from uk.trustpilot.com
June 11 I withdrew $333.33 from my account. The next morning I went to check my account and it says I have zero dollars in my betway account and the $333.33 has not been transferred to my bank account. I went to call a beway representative and it says the number is no longer in service. I emailed support at Betway and got a reply they do monitor their emails any longer. I tried live chat function and it wouldn't work. I have read the reviews on this page and I am very worried that Betway will not pay me. I am trying to review my options and next steps to determine what action I will take to right this wrong.

Van Nguyen
11 June 2020
Comment from uk.trustpilot.com
Good app in general. One problem - slow payout withdrawal. They told me after 36 hours they will process my payment which never happen and still hasn’t happened. All the other betting app I use pay out very fast and I see my money the next day after I withdraw. Not Betway. You can expect to wait at least a week before you can see your money.

Arjun Reddy
10 June 2020
Comment from uk.trustpilot.com
Withdrawal time is very late to compare others.

Lee
09 June 2020
Comment from uk.trustpilot.com
Ignored! Ask to respond to private message and then nothing! Clearly lots of bad reviews recently from others and still I'm not told why my account was shut after 1/2hr of opening??? Taking my complaint to IBAS as getting no where added to the fact there's no customer service at Betway! Poor poor experience.

Deborah H
09 June 2020
Comment from uk.trustpilot.com
Great site payout really quick no problems at all

PUK
07 June 2020
Comment from uk.trustpilot.com
This is a scam! You can withdraw money and after I asked them, they have blocked my account. They will reply here, we gonna help you but in the fact your money is gone. Customer support is just waisting time as they actually do not want you to withdraw money.HEY TRIED GET AWAY BY SAYING OH IT IS OUR POLICY YOU CANNOT DEPOSIT OR WITHDRAW MONEY ON A DIFFERENT LOCATIONS AND WE WILL ONLY REFUND THE MONEY YOU DEPOSITED. NEVER SEEN ANY BOOKIE NOT RETURNING YOUR BALANCE. IGNORE betway !!!

Keith
07 June 2020
Comment from uk.trustpilot.com
I can't believe people still use this awful excuse for a bookies. Plenty proper bookies out there. I got restricted after trying to place 5 on a 4/1 1st goalscorer bet, I wasn't even winning with them . Comical I sent a couple of emails and Live chat to ask why, the response was that they don't have to give me a reason. Absolute joke. They would only allow me 80p bets.. PMSL Joke Site.

Nick Hannaby
07 June 2020
Comment from uk.trustpilot.com
Very poor bookies not very good service bad prices take a long time to pay you out skybet is much better they put your winnings into your BANK account in two hours after withdrawing

Little Blue
06 June 2020
Comment from uk.trustpilot.com
I've lost everything here. I've never won on the casino site. Not ONCE. Complete scam. Avoid at all costs. They ruin peoples lives for fun.

Petrena Campbell
06 June 2020
Comment from uk.trustpilot.com
Awful site! Was a member for not even 24 hours and they put restrictions on my account with no explanation! I’m closing my account as a result as I won’t do business with a SCAM website like Betway! Takes your money then restricts your account! AWFUL!! Petcamp1

Stephen
05 June 2020
Comment from uk.trustpilot.com
If you win you'll get this message: "...you’ll no longer be eligible for Free Bets, Bonuses, Best Odds Guaranteed or Betway Plus Loyalty Points". Furthermore they will reduce the betting to a couple of dollars per bet. Ridiculous! Stay Away!

Lee
05 June 2020
Comment from uk.trustpilot.com
Tell me why??? The account was locked / suspended??? Unprofessional service and conduct with no reason and infuriating to close the account after passing the security checks. I'll keep posting until you answer my question or refund my full initial deposit!!

Mmb
05 June 2020
Comment from uk.trustpilot.com
Money taken out of my bank acct. Never showed up in betway acct. No one to talk or deal with problem. Anyone that is thinking of signing up take a extra minute and think about it. Lots of legit sites out there and you will not have to give up money without even having a shot at winning as hard to play the games when,your money never shows up.

Patrick
05 June 2020
Comment from uk.trustpilot.com
Virtual betting is not fairly done on this site I know we cant win them all but I've tried and wasted 80 pound on this site. I lost 15 games in a row at one stage and I backed draws favourites and high stakes always seem to lose. My luck cant be this bad. I think there is something weird going on here the games also glitch and you end up waiting sometimes days for your money back in away of it being void. So if your game win and it glitches you lose the winnings and get stake back. They always refer to terms and conditions on everything someone needs to look into virtual betting on site it's the worse I've ever experienced. May aswell just deposit and give them the money it's just simply unfair tactics.

Vimal kishore
05 June 2020
Comment from uk.trustpilot.com
They don't seem professional. First of all , the ssupport guys are unapologetically ignorant about their own offers and webpages. I did sign up through one of their links which promises a bonus of 30000 inr through the ocb website. can't post the link here as they don't allow links . But then , I got a bonus of just 2500 . And when contacted the support team , they are completely ignorant and keep saying that the offer I registered for is just for 2500. They don't look like they are committed to responsible gambling either. I have registered with them yesterday and it's a bad experience as their support guys are rude as well.

Daniel Crawford
04 June 2020
Comment from uk.trustpilot.com
I’ve been a long time customer of 2/3 betting sites for years. Today I’ve signed up with this site and I am VERY impressed with the speed and reliability of their app! Great choice of markets too! First bet and first win!... hopefully withdraw time is as speedy as other sites 🤞🏼

Delisile Ndlovu
04 June 2020
Comment from uk.trustpilot.com
I deposited money using my app sent to that account they gave me but it didn't reflex but I gone to my account and I've got and sms for a proof but I couldn't get. Help is seems my money is gone.

Damian
04 June 2020
Comment from uk.trustpilot.com
Again me, 2 months past Scumbag BETWAY still not paying me over 1500 pounds, My bet already has been paid out from other betting websites where I have a place a bet for the same game match, Ladbroke for example pay me straight after game has finished. So W. T. F BETWAY still exist after so many scum and fraud. This is out of order, they take it your money, allowing you to placed bets and play other game but when you win BETWAY refuse to pay money for customers, and giving lots of rubbish by send us this send us that. FUK YOU CU Im not even want to give 1 STAR for THIS BETTING SITE BETWAY should be shut down for fraud. I will make a complain to gambling organisations. No other comments.

J. Ewings
04 June 2020
Comment from uk.trustpilot.com
I tried Betway as a novice and found many choices either not available to me or the choice crashed time and time again. When I tried asking for help it's supposed to offer chat online but all it does is go around in circles or crashes,totally frustrating!

Lee
03 June 2020
Comment from uk.trustpilot.com
Still none the wiser! Having replied to Betway's private message I still haven't heard a reply why my account was locked / suspended. Although crediting my balance back to my bank this still leaves me 140 out of pocket . Its like playing a poker game with friends and buggering off after winning the first hand! After confirming I passed the checks the locking the account within 1/2hr doesn't sit well. I will continue to voice my opinion on Betway until I see the full deposit monies I made on opening the account.
शुभम प्रसाद सिंह
02 July 2020
Comment from uk.trustpilot.com
Hi I am shubham don't play on betway they are fraud if u lose your money on betway than they have no problem in deposit but when you start winning amount they restrict you one day I won 50000 in a day they restricted me only place bet upto 16577 per match next day I won again 50k than again restricted me only place bet upto 8000. They are cheaters don't waste your time on betway use other websites.
Hi I am shubham don't play on betway they are fraud if u lose your money on betway than they have no problem in deposit but when you start winning amount they restrict you one day I won 50000 in a day they restricted me only place bet upto 16577 per match next day I won again 50k than again restricted me only place bet upto 8000.
They are cheaters don't waste your time on betway use other websites.