Betfred Review

The live chat is a joke not many promotions either to keep you wanting to come back

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I love using Betfred. On occasion the app is a little glitchy on sign in but not enough to deter my positive review. Thanks Betfred!

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Hi. So far I am satisfied with the application. And I offer the maximum of green stars. We will see what will happen later.

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My ban was up and no surprise what so ever same old take take fixed unfair game plays. Multiple deposits. 0 bonus. My last deposit was 0 win!!!! Still scummy thiefs.

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Great introductory offer with the free bets and spins. I would like yo see an option to be able to combine 2 marches for pick your punt bets so that the odds are greater.

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Awful site.I bet maybe 100 on a single horse race and I still do not get the life streamingPlus any sports bet wether football or tennis, there is never a cash out.Please stay away from this dreadful site

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Still waiting for my 530 withdrawal.Contact number and email doesnt work.MASSIVE SCAM FRAUD COMPANY AVOID THESE THIEFS

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Id like more betting options on football. Match result and over 1.5 goals. Both teams to score and over 2.5 goals

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After providing all the required documents, my account got closed following 3-month account review.They state my funds will not be withdrawn, they provided no explanation.

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login is a nightmare takes ages does’nt accept password the locks you out

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STILL WAITING ON MY 530. NOT CONTACT AVAILABLE.FRAUD, SCAM OPERATIONS AT BETFRED. AVOID AT ALL COSTS THESE SCUM SHOULD BE IMPRISONED FOR LIFE OR EXECUTED

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Thomas h in live chat is so bad, reads what he wants but ignores the rest. Also very dodgy company to bet with. They post bets without revealing hidden cop outs then just hide behind terms and conditions when you “win” a bet but they have some hidden term they can use to not pay out. Like “your team didn’t lick a football” so you lose.Stay away from them at all costs as it will cost if you bet. Also they cannot cancel an open bet but can still keep the money and close your account. So basically they welcome stealing.

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Terrible bookmaker.. the search for open bets and closed bets ect is time consuming and for a bookmaker to not make it easy to search for open or closed bets is pathetic.Very slow at settling world cup bets, 24 hours later and still waiting.. it really is pathetic.Odds are very poor on football matches.Withdrawals are the slowest of any bookmaker i know and they are also settling bets that have won as losers, for example argentina getting to the semi final has been settled as a loser.. it really is absurd.

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Won 530 then suspended my account, no reply to phone or email.SCAM FRAUD SHOULD BE EXECUTED AVOID TOTALY

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I’ve used betfred for many years and through most of that I have enjoyed playing on the site, losses and wins were as expected but over the last few months I’ve noticed it is literally drinking my money, wins and bonus round rates seem to of plummeted compared to the past, even the amount of time my deposit lasts is pitiful, all the new games come in at average of 93/94 rtp compared to regular additions in the past thats a steep drop from 96 average and its not just me that’s noticed it, 2 of my friends that play regularly are saying the same thing, I’m very close to closing my account if things don’t improve, even the app hasn’t worked for months and website has slowed down, I’m not expecting to win often or huge amounts this is gambling after all but the general enjoyment factor to the site has vanished

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These are such ignorant buggers….offer free bets during world cup then renege on the agreement. DO NOT TRUST THESE PEOPLE!!!!

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slot’s are boring no excitement, also no bonus in most game’s and when they do hit it is rubbish.

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They don’t safeguard there customers and once they spend thousands close the account everyone take them to ibas and gambelling comission betfed were already fined in September

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I don’t like how same people win all the time ? but the offers and promos are amazing and still enjoy it

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Won 530, then this SCAM COMPANY suspended my account, Email or phone numbers dont work.AVOID AT ALL COSTS FRAUD ITS A SHAME THE PEOPLE THAT OWN THESE COMPANIES DONT GET EXECUTED FOR SCAMMING

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BETFRED DONT DO AFFORDOBILTY CHECKS ON CUSTOMERS and then block your account once you have spent thousands. They won’t alow you to complain through a third party resolver so everyone use a company called IBAS they then will pay out! BETFRED sueed last month also for all there failings

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Very poor customer services basically your wrong we are right, very dismissive of complaints. Offer no help whatsoever.Website slow and doesn’t load half the time phone app doesn’t work. The fact that they don’t answer reviews on here is the same as their all round customer service approach. Which is we don’t care go elsewhere some other mug will join us.

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Deposited 100 won 530, they suspended my account.There email or contact number doesnt work.AVOID A COMPLETE SCAM

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App is very user friendly. Bet suggestions are also very useful and promising ?

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Still waiting for the deposit I out in to be reimbursed due to not out on my account

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I was playing virtual football and I had bet to a game and just the game start disappeared from game list and strait I lost my bet. After I go live small amount roulette i bed 10 pound 5 to the firts 13 numbers and to 5 to the last 13 numbers and coming up number 27 and show to me like lost. And other disappointing thing is I have deposit more than 200 pound and not even 5 pound free bet I have received.

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I actually used to like using Betfred but not anymore. In the last 2 weeks Deposited money but didn’t show up on balance, Try again last night but site went down and yet again my balance shows at zero. All forms of communication on the website are not working, I.e customer service, live chat. No information on Twitter or Facebook that their trying to fix problem. I’ve no idea if I will get my money back,but for the time being please stay clear of this website or shops, otherwise you might as well just give them your money. Thank you

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Paid 100 deposit all fine, then when I won 530 then I was banned. Still not received my money or been able to contact them via email or telephone.Reported to police for fraud.

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Where do I start , TULSE HILL, BETFREDCarol the shop assistant is outstanding, very friendly,a genuinely very nice lady to be served by. Her customer service skills are second to none.Sadly this can’t be said for three other members of staff there,their rudeness, attitudes and way below having any ounce of courtesy towards customers is disgusting to be honest.I found them discriminant against disabled people on numerous occasions i also i find them homophobic ,rude and out of touch.When I/we spend a fair amount of money in these places i/we should expect courtesy from the staff.Betfred couldn’t give two hoots about its customers as long as they are spending money. BETFRED NEEDS TO TRAIN ITS STAFF HOW TO HAVE MANNERS TOWARDS disabled customers,those whom pay those assistants wagers. If I’m discriminated again then I will take legal action against the company and inform the police as I strongly believe the LAW has been broken towards myself many times.As everybody can see this company has a huge amount of 1 ?z and BETFRED doesn’t have the decency to even respond to the reviews. In my view this is outrageous just as the way the shop staff engage with the customers. The TULSE HILL SHOP IS NOT THE ONLY SHOP I’VE ENCOUNTERED SUCH ABUSE, STREATHAM IS ANOTHER TO NAME A FEW.BETFRED PLS RESPONSE TO YOUR CUSTOMERS!!

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Second time I deposited 20 pounds they take it but it won’t show in my account not sure if get it back I did not the first 20 pounds

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I love using betfred, but I think build a bet n3eds to be easier to find. Took me a while trying to find it at first. But that’s a minor quibble. Jeep up the good work

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Very poor site. Very difficult to understand very easy to lose money on something description of different apps are confusing. Lost a small amount of money and was told nothing, they could do bad form

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Thief’s!!!Won 530 withdrew and now cant log onto my account and customer services are none existent.Reported to police for theft.Avoid these pieces of filth, when you win they dont like it.

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very poor response times on the site, not a good site to navigate, find it hard to view my bets and the status of the bets

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The app is terrible, slow to respond, difficult to navigate and odds poor compared to other betting companies.

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Great fun using this app during the football World Cup made the games more exciting and even managed to win a few pounds as well

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I have tried today to put on an accumulator bet for the worldCup. It selected it 3 times and when I looked at confirm bet it just showed up as a single bet. Part of the bet was Cameroon to beat Brazil however I also selected Switzerland to beat Serbia. This each time didnt go thru just the Brazil game. This lost me a lot of money.

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I haven’t been able to see my comp points, it seems to impossible to get access to my comp points

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Great selection of betting offer’s lot’s of choice from live sport event’s to games etc. easy site to use. Payed out instantly

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I haven’t won anything since signing up to this site if you want to keep customers I suggest you give them more changes at winning something decent to make the experience worth it!

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Cash out system froze when I tried to cash out at different amounts 3 times, causing me to loose the bet. Now there just sending me generic emails saying theres nothing they can do. They hide behind being based in Gibraltar

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Good selection of games. Quick withdrawals with no fuss. Only criticism is not enough bonuses tailored to the individual player

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Everything with Betfred has been simple to use and everything is explained properly.

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Just put money in and its not gone through!!! But came off my bank! Trying to get through to live chat but not loading! No doubt have to contact my bank tomorrow by the looks of it!! Im hating this site more and more!

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Not able to view a full betslip after settled. No prices or places marked on betslip.Minimum bet 10p not 5pApart from that really good

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Good experience however other sites are easier and more responsive to use . Therefor 4 starsBarry A Osborne

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Rang customer service for help lady on the phone was extremely rude, if you work in a customer service role you should expect some people not to be happy when they ring you, gave me attitude and then put the phone down

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Very restrictive, on not only bets but how much you can bet for my outright bet on Germany for world cup restricting your pleasure, cash out but never available, difficult to navigate to find anything, when open bets clicked, doesn’t show this bet at all, doesn’t offer cash out at all. Also to take time out , takes to much time, it should be in the players control, and immediate

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The worst customer service because simply does not exist – I opened an account expecting to get the advertised promotion but I received no promotion reward. Absolutely ridiculous service

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writing this while waiting in que for help over bet not settled over 50 mins ago still waiting and waiting and waiting PAINFULLY SLOW

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