Betfred PLAYER REVIEWS(4287)
John Freeman
05 January 2024
Comment from uk.trustpilot.com
Always the best odds,very easy to deal with easy to contact if there is a problem
Always the best odds,very easy to deal with easy to contact if there is a problem
Reply
Tammy Stevens
05 January 2024
Comment from uk.trustpilot.com
Easy navigation of siteA few more wins would be nice 🤣
Easy navigation of siteA few more wins would be nice 🤣
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Aaron burrett
05 January 2024
Comment from uk.trustpilot.com
The take a punt if you do more than 4 selections you can't see what you did on your open bets and you also dnt mark the selections as correct once happened so if you dnt watch the game you dnt know what selection let you down it's ridiculous
The take a punt if you do more than 4 selections you can’t see what you did on your open bets and you also dnt mark the selections as correct once happened so if you dnt watch the game you dnt know what selection let you down it’s ridiculous
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WE
05 January 2024
Comment from uk.trustpilot.com
Repeated issues with maximum payout limits for UK soccer that mean that placing 'fun' football accas (with unlikely, but life changing winning amounts!) is difficult or impossible. Unfortunately, until this is corrected, wont be using Betfred again which is a shame
Repeated issues with maximum payout limits for UK soccer that mean that placing ‘fun’ football accas (with unlikely, but life changing winning amounts!) is difficult or impossible. Unfortunately, until this is corrected, wont be using Betfred again which is a shame
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Michelle
04 January 2024
Comment from uk.trustpilot.com
Signed up everything looked leigit played afew games then won £20 here and there nothing crazy , then bang!!!! My account got restricted saying I used a third party card "how laughable " when I used my own card , I went to live chat told them I want refunding on my deposits they won't reopen my account so I'm fuming!!! Please don't play here they take your money you Barley get any wins as all the games are rigged told them I'll be taking it higher if I don't get my refunds , trust me it'll cost them more in fees than what they owe me :) please avoid at all cost they run with your money then decide to close your account for no valid reason.
Signed up everything looked leigit played afew games then won £20 here and there nothing crazy , then bang!!!! My account got restricted saying I used a third party card “how laughable ” when I used my own card , I went to live chat told them I want refunding on my deposits they won’t reopen my account so I’m fuming!!! Please don’t play here they take your money you Barley get any wins as all the games are rigged told them I’ll be taking it higher if I don’t get my refunds , trust me it’ll cost them more in fees than what they owe me 🙂 please avoid at all cost they run with your money then decide to close your account for no valid reason.
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Jonathan Bateman
02 January 2024
Comment from uk.trustpilot.com
Completed the staking for a casino welcome bonus, Befred did not credit the bonus, I raised the issue with support who told me they would investigate. They then credited the bonus without informing me as they said they would do but I did not log in for 7 days and now the bonus has expired. Very sneaky indeed.
Completed the staking for a casino welcome bonus, Befred did not credit the bonus, I raised the issue with support who told me they would investigate. They then credited the bonus without informing me as they said they would do but I did not log in for 7 days and now the bonus has expired. Very sneaky indeed.
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Danny Couzens
01 January 2024
Comment from uk.trustpilot.com
Disgusting company opened a account used my boyfriends PayPal account deposit was successful a few times when I lost as soon as I won they blocked my account and refused to return my money stating I broke the rules using my partners PayPal account £200 down and they didn't care! Avoid at all costs wish I'd read reviews before sig6up!
Disgusting company opened a account used my boyfriends PayPal account deposit was successful a few times when I lost as soon as I won they blocked my account and refused to return my money stating I broke the rules using my partners PayPal account £200 down and they didn’t care! Avoid at all costs wish I’d read reviews before sig6up!
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Mark O Connell
30 December 2023
Comment from uk.trustpilot.com
Wouldn't play hea if your from Ireland as you can't take money off but put money on and if you want good slots wouldn't go hear with bonuses that pay not much at all and rtp less than your usual slot same game
Wouldn’t play hea if your from Ireland as you can’t take money off but put money on and if you want good slots wouldn’t go hear with bonuses that pay not much at all and rtp less than your usual slot same game
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Curtis Dwyer
28 December 2023
Comment from uk.trustpilot.com
Had a win last week and withdrew for the first time and now seems impossible to get a bonus and when I do it’s awful. Was great at first but now just terrible. The bonuses seem to be the same I only play big bass bonobos and big bass splash and the bonuses seem very very similar to each other which is strange when it’s every spin is apparently randomly generated but got it a couple times on £2 stake and payed £16 but can win that on 20p it don’t make sense. Really good site great games and easy to use but seems very unfair lately will update soon.Mrlucky1
Had a win last week and withdrew for the first time and now seems impossible to get a bonus and when I do it’s awful. Was great at first but now just terrible. The bonuses seem to be the same I only play big bass bonobos and big bass splash and the bonuses seem very very similar to each other which is strange when it’s every spin is apparently randomly generated but got it a couple times on £2 stake and payed £16 but can win that on 20p it don’t make sense. Really good site great games and easy to use but seems very unfair lately will update soon.Mrlucky1
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Cjd
28 December 2023
Comment from uk.trustpilot.com
Had a little win last week withdrawn but since have not had a single decent bonus. Staking £2 and spending £100 to get a bonus that pays £17 don’t make sense when you win that on 20p stake. But since winning it seems to have gone very unfair and bonuses are not as good I understand it’s all luck and nothing is promised but had about 20 bonuses now in a row that have been awful I only play big bass and big bass splash and the bonuses seem to be very very similar which is strange when apparently it’s generated randomly but always seem to be the same
Had a little win last week withdrawn but since have not had a single decent bonus. Staking £2 and spending £100 to get a bonus that pays £17 don’t make sense when you win that on 20p stake. But since winning it seems to have gone very unfair and bonuses are not as good I understand it’s all luck and nothing is promised but had about 20 bonuses now in a row that have been awful I only play big bass and big bass splash and the bonuses seem to be very very similar which is strange when apparently it’s generated randomly but always seem to be the same
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crayge burgess
28 December 2023
Comment from uk.trustpilot.com
The response from asking on a phone call how too understand RNG as the slots games have a % you know it can’t be random if it’s got a % I get banned and the keep my money and free spins this is the response from email. I As we have spoken before, I know that you are aware that at Betfred we take our responsibilities for player protection seriously. This involves different triggers in place and taking action when required. The decision to close your account taken after careful consideration and was not taken lightly. This decision was taken after analysing all aspects of our business relationship and unfortunately in this instance we believe account closure to be the best course of action.
The response from asking on a phone call how too understand RNG as the slots games have a % you know it can’t be random if it’s got a % I get banned and the keep my money and free spins this is the response from email. I As we have spoken before, I know that you are aware that at Betfred we take our responsibilities for player protection seriously. This involves different triggers in place and taking action when required. The decision to close your account taken after careful consideration and was not taken lightly. This decision was taken after analysing all aspects of our business relationship and unfortunately in this instance we believe account closure to be the best course of action.
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Mark O Connell
26 December 2023
Comment from uk.trustpilot.com
Waiting forever for withdraw. Asking me to put €125 on to get a withdrawl. Game pays anywhere between 5 cent and 1 cent when your wating for slowest funds time ever my sister is on app and can do withdrawl but I can't its so backwards but customers never matter and that's the truth casinos I taught my experience were bad with casinos but this is the worst pathetic that won't even care probably get a reply thanks for review but not caring about the customer as usual €40 quid and ya can't even withdraw it don't see a point in half people making a review casinos really don't care only about money and if they didn't the money wouldn't have took this long gambling no withdrawl methods work gambling commisoner be in contact today
Waiting forever for withdraw. Asking me to put €125 on to get a withdrawl. Game pays anywhere between 5 cent and 1 cent when your wating for slowest funds time ever my sister is on app and can do withdrawl but I can’t its so backwards but customers never matter and that’s the truth casinos I taught my experience were bad with casinos but this is the worst pathetic that won’t even care probably get a reply thanks for review but not caring about the customer as usual €40 quid and ya can’t even withdraw it don’t see a point in half people making a review casinos really don’t care only about money and if they didn’t the money wouldn’t have took this long gambling no withdrawl methods work gambling commisoner be in contact today
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Maximus_Gladiator
26 December 2023
Comment from uk.trustpilot.com
I recently wrote a long comment with all the details, and two days later my comment was removed! The reason was heavy accusations! I didn't say anything bad, wrong, false, or fake, but it turns out that writing the truth leads to this result! I will take the necessary steps and express how bad this company is on every platform. I am writing it here too, BetFred, a place with unbelievably poor customer management, disgraceful RTP rates, and regular technical problems! Stay away, don't even become a member!Moreover, after my comments, they went ahead and closed my account! That's their understanding! If you want to join such a company and deposit money, it's your decision!
I recently wrote a long comment with all the details, and two days later my comment was removed! The reason was heavy accusations! I didn’t say anything bad, wrong, false, or fake, but it turns out that writing the truth leads to this result! I will take the necessary steps and express how bad this company is on every platform. I am writing it here too, BetFred, a place with unbelievably poor customer management, disgraceful RTP rates, and regular technical problems! Stay away, don’t even become a member!Moreover, after my comments, they went ahead and closed my account! That’s their understanding! If you want to join such a company and deposit money, it’s your decision!
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Carlos Miranda
25 December 2023
Comment from uk.trustpilot.com
Becarefull everyone being playing 3 days on the road different games and not even a decent bonus what I may call CHRISTMAS THEFT,I call authorities to go over these companies hard, cut off all mislliding advertisement once for all. Is just a kind of business that only brings trouble to everyone. I AM DONE WITH YOU.
Becarefull everyone being playing 3 days on the road different games and not even a decent bonus what I may call CHRISTMAS THEFT,I call authorities to go over these companies hard, cut off all mislliding advertisement once for all. Is just a kind of business that only brings trouble to everyone. I AM DONE WITH YOU.
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Hughie McCullough
24 December 2023
Comment from uk.trustpilot.com
I don't usually use Betfred but put a coupon on in midweek. It was a winner and I had £75.17 to collect. Because I bet on one of their machines with my bankcard, my winnings were to be paid back into my account. I thought that was okay until I checked my account a few hours later. No winnings? I'm now reading it can take three to five banking days to pay out on a visa card. Why? Especially at this time of year when banks may be closed. If that's the case I won't be betting again. Ladbrokes bookmakers deposit my winnings straight into my account.
I don’t usually use Betfred but put a coupon on in midweek. It was a winner and I had £75.17 to collect. Because I bet on one of their machines with my bankcard, my winnings were to be paid back into my account. I thought that was okay until I checked my account a few hours later. No winnings? I’m now reading it can take three to five banking days to pay out on a visa card. Why? Especially at this time of year when banks may be closed. If that’s the case I won’t be betting again. Ladbrokes bookmakers deposit my winnings straight into my account.
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Mark O Connell
24 December 2023
Comment from uk.trustpilot.com
Watch out they will say you get free spins in 48 hours for welcome offer still havent its like they don't want to give me my withdrawl , going to commsioner not allowed to use payment methods that are on app have screenshot also its very backwards be putting up more reviews also this is not on
Watch out they will say you get free spins in 48 hours for welcome offer still havent its like they don’t want to give me my withdrawl , going to commsioner not allowed to use payment methods that are on app have screenshot also its very backwards be putting up more reviews also this is not on
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I hate s cum
22 December 2023
Comment from uk.trustpilot.com
Stay away from betfre and it's livecasino provider playtech. These latvians provide controlled fraudulent games live on air in front of youre eyes with youre money on. They casually rob people 24.7, with no shame. No punishment has ever been given because the corruption is rife in this industry.Betfred and all the other casinos are legalised criminals, the government are taking part of the profits, sothey allow this vile cash cow to continue. LEGALISED CRIME TO TAKE TAKE TAKE FRON THE PUBLIC WHO DEPOSIT MONEY INTO THIS SYSTEM FROM THE COMFORT OF THEIR OWN HOMES.S c u m of this earth. I have never witnessed such filth. For this to be happening in 2023 is disgraceful but its the reality of how vile this world is. The people in charge are against us and are the enemy. I promise you all, this is not some crazy conspiracy, thr fact you can see these games being controlled in front of youre eyes is all the proof u need that this world is a f king dirty dirty vile place.STAY AWAY FROM THESE ABSOLUTE VILE SC UM. PLEAEE PEOPLE, USE YOURE BRAINS. DO NOT FEED THESE ORGANIZATIONS.
Stay away from betfre and it’s livecasino provider playtech. These latvians provide controlled fraudulent games live on air in front of youre eyes with youre money on. They casually rob people 24.7, with no shame. No punishment has ever been given because the corruption is rife in this industry.Betfred and all the other casinos are legalised criminals, the government are taking part of the profits, sothey allow this vile cash cow to continue. LEGALISED CRIME TO TAKE TAKE TAKE FRON THE PUBLIC WHO DEPOSIT MONEY INTO THIS SYSTEM FROM THE COMFORT OF THEIR OWN HOMES.S c u m of this earth. I have never witnessed such filth. For this to be happening in 2023 is disgraceful but its the reality of how vile this world is. The people in charge are against us and are the enemy. I promise you all, this is not some crazy conspiracy, thr fact you can see these games being controlled in front of youre eyes is all the proof u need that this world is a f king dirty dirty vile place.STAY AWAY FROM THESE ABSOLUTE VILE SC UM. PLEAEE PEOPLE, USE YOURE BRAINS. DO NOT FEED THESE ORGANIZATIONS.
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Sean W
22 December 2023
Comment from uk.trustpilot.com
I thought this was a good site for slots. Unfortunately, after winning a fairly decent amount of money over a couple of months Betfred has decided that's enough. I have won about 4k in a few months but one day it just stopped paying out.Its now taken back about 2k but doesn't pay the bonuses at all, pretty sure they have altered the software or limited my account. When I enter promotions they don't opt in correctly and frankly its nonsense.If you message them to query issues they say 'The RTP of the game is 96.4 over millions of spins' Trust me I've done thousands of spins.... something has changed. Have a go, but quit while you're ahead, if you even get there.
I thought this was a good site for slots. Unfortunately, after winning a fairly decent amount of money over a couple of months Betfred has decided that’s enough. I have won about 4k in a few months but one day it just stopped paying out.Its now taken back about 2k but doesn’t pay the bonuses at all, pretty sure they have altered the software or limited my account. When I enter promotions they don’t opt in correctly and frankly its nonsense.If you message them to query issues they say ‘The RTP of the game is 96.4 over millions of spins’ Trust me I’ve done thousands of spins…. something has changed. Have a go, but quit while you’re ahead, if you even get there.
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Stephen Dempsey
20 December 2023
Comment from uk.trustpilot.com
I’ve been with them years but recently I find I’m getting shafted on a regular basis . Bet needs done after 8am to qualify for sp or better. I’m a night shift worker all bets were done at all hours and this was never an issue or raised its head till today. Payout halved
I’ve been with them years but recently I find I’m getting shafted on a regular basis . Bet needs done after 8am to qualify for sp or better. I’m a night shift worker all bets were done at all hours and this was never an issue or raised its head till today. Payout halved
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Charlton
20 December 2023
Comment from uk.trustpilot.com
My username is Again94 - you are currently holding a withdrawal for £2000. I understand my account is closed but you haven’t contacted me about my large withdrawal that was legit won on your slots. My account was verified via a live chat agent. I was then allowed to gamble please pay this out and I remove the review. Don’t ruin my children’s Christmas pleaseUpdate: they have now contacted me and only refund my deposits. Not the £1500 winnings which is disgusting considering I’m in debt and was going to use it for children present and pay of my debt - I’m in ill heath too.I never used a bonus or anything - I won the money on slots fair and square . They won’t even say what they do with the winnings - it’s really is disgusting. I’m a decent human being - nothing personal with anyone just the process is crazy . I even offer to pay the amount directly to debt company
My username is Again94 – you are currently holding a withdrawal for £2000. I understand my account is closed but you haven’t contacted me about my large withdrawal that was legit won on your slots. My account was verified via a live chat agent. I was then allowed to gamble please pay this out and I remove the review. Don’t ruin my children’s Christmas pleaseUpdate: they have now contacted me and only refund my deposits. Not the £1500 winnings which is disgusting considering I’m in debt and was going to use it for children present and pay of my debt – I’m in ill heath too.I never used a bonus or anything – I won the money on slots fair and square . They won’t even say what they do with the winnings – it’s really is disgusting. I’m a decent human being – nothing personal with anyone just the process is crazy . I even offer to pay the amount directly to debt company
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George Webster
18 December 2023
Comment from uk.trustpilot.com
It’s ok but u opt into the free spins deposit play the games that it says is eligible n don’t always get the fair amount of spins like today I deposited over £30 on mobile app and haven’t got no spins bonuses nout and it keeps saying opt in wen I do every day not fair
It’s ok but u opt into the free spins deposit play the games that it says is eligible n don’t always get the fair amount of spins like today I deposited over £30 on mobile app and haven’t got no spins bonuses nout and it keeps saying opt in wen I do every day not fair
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Tony
18 December 2023
Comment from uk.trustpilot.com
Staff in your branch wallwortth rd absolutely atrocious bad experience Saturday 15 dec poor attitude poor service and the feedback is poor also won’t be going in future for sure with such poor quality staff wow 😯 this is my 2nd comment on the poor customer service and attitude problem.I say don’t do the job if you don’t want to deal with the public… simple 15/12/24 wall worth road branch 1/10 🙄.. about it’s common knowledge to know the procedures when card reader thrust in your face and it’s saying cash back and no communication you ask is it ready and you get it’s common knowledge you should know.. jokers
Staff in your branch wallwortth rd absolutely atrocious bad experience Saturday 15 dec poor attitude poor service and the feedback is poor also won’t be going in future for sure with such poor quality staff wow 😯 this is my 2nd comment on the poor customer service and attitude problem.I say don’t do the job if you don’t want to deal with the public… simple 15/12/24 wall worth road branch 1/10 🙄.. about it’s common knowledge to know the procedures when card reader thrust in your face and it’s saying cash back and no communication you ask is it ready and you get it’s common knowledge you should know.. jokers
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steven chapman
18 December 2023
Comment from uk.trustpilot.com
Deposit £10 and get no free bets then you got to read the small print , rubbish website compared to others , can’t close the account because theirs no option. Overall 0/5 for me
Deposit £10 and get no free bets then you got to read the small print , rubbish website compared to others , can’t close the account because theirs no option. Overall 0/5 for me
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Aiden Murphy
18 December 2023
Comment from uk.trustpilot.com
I have played game slots on many betting accounts i have never known such a bad payout ratio i dont mind losing as im a gambler but . I've laid £3000 out on the slots within a few hours .With a maximum win on any bonus to be no more than £100.It is by a mile The worst payout ratio on any betting site. As ive said i have played near on all of them william hill ladbrokes bet365 dont get me wrong ive lost a lot of money on them at times aswell but they give. Ya good wins and bad via the bonuses but this is just terrable every time.I wouldnt be so sure if its even legal how much it has paid in the amount of spins i have laid. Honestly if you like a gamble on the slots please avoid this website im going to actually have my account investigated to see if there site is not playing part in fairplay and win ratios are even legal .
I have played game slots on many betting accounts i have never known such a bad payout ratio i dont mind losing as im a gambler but . I’ve laid £3000 out on the slots within a few hours .With a maximum win on any bonus to be no more than £100.It is by a mile The worst payout ratio on any betting site. As ive said i have played near on all of them william hill ladbrokes bet365 dont get me wrong ive lost a lot of money on them at times aswell but they give. Ya good wins and bad via the bonuses but this is just terrable every time.I wouldnt be so sure if its even legal how much it has paid in the amount of spins i have laid. Honestly if you like a gamble on the slots please avoid this website im going to actually have my account investigated to see if there site is not playing part in fairplay and win ratios are even legal .
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Steve Teale
17 December 2023
Comment from uk.trustpilot.com
Cleckheaton shop open Sunday 9am was customers waiting outside 9am waited until 9.20 not open customers unhappy they said happens regular so they went across road to william hill i ripped up my bets lost customers a disgrace
Cleckheaton shop open Sunday 9am was customers waiting outside 9am waited until 9.20 not open customers unhappy they said happens regular so they went across road to william hill i ripped up my bets lost customers a disgrace
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Lesley Sturley
17 December 2023
Comment from uk.trustpilot.com
Hi betfred it seems that I'm struggling to log into betfred the page won't load it says unable to load tried all day yesterday my birthday no luck tried this morning still same issue
Hi betfred it seems that I’m struggling to log into betfred the page won’t load it says unable to load tried all day yesterday my birthday no luck tried this morning still same issue
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Angela Young
17 December 2023
Comment from uk.trustpilot.com
I played the casino slots enjoyed playing initially won a little then lost a bit then the 3rd time won a little but played it so actually lost had a great time I 5hink it was a fair experience even though overall I lost I had a enjoyable experience and didnt feel mugged off
I played the casino slots enjoyed playing initially won a little then lost a bit then the 3rd time won a little but played it so actually lost had a great time I 5hink it was a fair experience even though overall I lost I had a enjoyable experience and didnt feel mugged off
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Unhappy person
17 December 2023
Comment from uk.trustpilot.com
I recently played on the site and won 2 large amounts in 24 hour I did a withdrawal on the Friday morning for 1675 which I received Saturday and I then requested my second withdrawal of 1100 in the afternoon of the Friday and still waiting , I then went to play this afternoon and they blocked and closed my account because I was winning. I am no pro at this and is just fun , again I have a lot of money ready to withdraw and now potentially not gonna get it. I raised complaint
I recently played on the site and won 2 large amounts in 24 hour I did a withdrawal on the Friday morning for 1675 which I received Saturday and I then requested my second withdrawal of 1100 in the afternoon of the Friday and still waiting , I then went to play this afternoon and they blocked and closed my account because I was winning. I am no pro at this and is just fun , again I have a lot of money ready to withdraw and now potentially not gonna get it. I raised complaint
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Laura Davies
17 December 2023
Comment from uk.trustpilot.com
How can you advertise withdrawals made via visa fast take upto 3 hours but still 12 hours later still be waiting for it to even show on account
How can you advertise withdrawals made via visa fast take upto 3 hours but still 12 hours later still be waiting for it to even show on account
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Ade Black
15 December 2023
Comment from uk.trustpilot.com
I’m a new customer, I never received my welcome free bets because your terms were not clear. Even though I completed the required amount. So I thought, feel very dissatisfied. Not a great welcome. I joined because I’ve been using your shops and enjoyed the experience.
I’m a new customer, I never received my welcome free bets because your terms were not clear. Even though I completed the required amount. So I thought, feel very dissatisfied. Not a great welcome. I joined because I’ve been using your shops and enjoyed the experience.
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Mrs B
14 December 2023
Comment from uk.trustpilot.com
I was pleased to receive winnings withdrawal swiftly.
I was pleased to receive winnings withdrawal swiftly.
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David
14 December 2023
Comment from uk.trustpilot.com
When Betfred rejects withdrawal that should pay back instantly not hold the money for a further 48 hrs Once I get money I'll be closing the account
When Betfred rejects withdrawal that should pay back instantly not hold the money for a further 48 hrs Once I get money I’ll be closing the account
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Gregor Pirrie
13 December 2023
Comment from uk.trustpilot.com
was receiving masses of promotional material re - place and settle a £10 bet and receive £30 of free bets. Eventually I took the offer up. set up account, placed and settled a ~£10 bet and guess what NOT A FREE OFFER iN SIGHT. I shall stick to the more reliable and trustworthy competitors in the future. NOT IMPRESSED with BETFRED
was receiving masses of promotional material re – place and settle a £10 bet and receive £30 of free bets. Eventually I took the offer up. set up account, placed and settled a ~£10 bet and guess what NOT A FREE OFFER iN SIGHT. I shall stick to the more reliable and trustworthy competitors in the future. NOT IMPRESSED with BETFRED
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Mrs Jill Mcallister
13 December 2023
Comment from uk.trustpilot.com
Recently started playing won a considerable amount but find it hard to navigate and a lot of it unresponsive mystery spins impossible. All in all a good overall experience
Recently started playing won a considerable amount but find it hard to navigate and a lot of it unresponsive mystery spins impossible. All in all a good overall experience
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Ian Johnstone
13 December 2023
Comment from uk.trustpilot.com
Great company, great promotions and they look out for you as well, highly recommended
Great company, great promotions and they look out for you as well, highly recommended
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David Newton
13 December 2023
Comment from uk.trustpilot.com
Happy to be with you just waiting on my bonus.still nothing
Happy to be with you just waiting on my bonus.still nothing
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Shannon Wragg
13 December 2023
Comment from uk.trustpilot.com
Previously left a good review but now it will not allow me to change my limit which I originally set to 10 pounds a month! And no bonuses or daily games. Seems a waste
Previously left a good review but now it will not allow me to change my limit which I originally set to 10 pounds a month! And no bonuses or daily games. Seems a waste
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david
13 December 2023
Comment from uk.trustpilot.com
onthe 17th of april logged into betfred,while on deposited £20.nothing came through into my account so tried again and a couple of more then give up,not realising the money was taken and paid into betfred confirmed by Barclays.My account was closed and have not had a straight answer from them
onthe 17th of april logged into betfred,while on deposited £20.nothing came through into my account so tried again and a couple of more then give up,not realising the money was taken and paid into betfred confirmed by Barclays.My account was closed and have not had a straight answer from them
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Cjd
13 December 2023
Comment from uk.trustpilot.com
Joined up couple days ago seems a good site good games and nice play money lasts a while unlike some places. Pretty fair payouts on bonuses nothing amazing hopefully soon I can make it 5 stars just don’t seem great on paying out on £2 spins but overall great site👍👍Mrlucky1
Joined up couple days ago seems a good site good games and nice play money lasts a while unlike some places. Pretty fair payouts on bonuses nothing amazing hopefully soon I can make it 5 stars just don’t seem great on paying out on £2 spins but overall great site👍👍Mrlucky1
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Robert Mason
12 December 2023
Comment from uk.trustpilot.com
Very helpful and explained perfectly
Very helpful and explained perfectly
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Stephen Stott
12 December 2023
Comment from uk.trustpilot.com
This site sucks. Super hard to navigate, super hard to withdrawl your money. I wouldn't recommend this to anyone.
This site sucks. Super hard to navigate, super hard to withdrawl your money. I wouldn’t recommend this to anyone.
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Stan Simons
12 December 2023
Comment from uk.trustpilot.com
In Park Road I went there this morning cashed my betting slip from yesterday, I was paid out. I then put a bet on with that money I won about £80.00. I went to get paid and was told they cannot pay anyone who puts bets on that day, I explained that I should have been informed of this before I put the bet on. I was told that they had no need to, the next customer was also told the same story, the bet i was putting on won costing me £70.00. The staff was reasonable about it, as it was not their fault. I then phoned Betfred had a conversation with their customer service Lee who kindly explain that my winnings was still there. I said that is the point "my winnings" which I cannot collect. I could have and would have walked across the road to William Hill, which would have been to late. The customer service is abrupt and condescending plus rude putting the phone down on me. My partner who works for customer service listened to the conversationdeciding to phone back, she spoke to Mark who was also condescending, he stated he knew all about it as he was sitting next to Lee, he spoke as if they had been laughing at their customers a right comedy act. It looks like this is how Betfred want to treat their customers people need to avoid Betfred as they treat customers like dopes. My partner felt abused by this comedy couple. I feel abused by Betfred as I would not have put a bet on with my last money in my pocket knowing if I won I could not collect. Stan Simons
In Park Road I went there this morning cashed my betting slip from yesterday, I was paid out. I then put a bet on with that money I won about £80.00. I went to get paid and was told they cannot pay anyone who puts bets on that day, I explained that I should have been informed of this before I put the bet on. I was told that they had no need to, the next customer was also told the same story, the bet i was putting on won costing me £70.00. The staff was reasonable about it, as it was not their fault. I then phoned Betfred had a conversation with their customer service Lee who kindly explain that my winnings was still there. I said that is the point “my winnings” which I cannot collect. I could have and would have walked across the road to William Hill, which would have been to late. The customer service is abrupt and condescending plus rude putting the phone down on me. My partner who works for customer service listened to the conversationdeciding to phone back, she spoke to Mark who was also condescending, he stated he knew all about it as he was sitting next to Lee, he spoke as if they had been laughing at their customers a right comedy act. It looks like this is how Betfred want to treat their customers people need to avoid Betfred as they treat customers like dopes. My partner felt abused by this comedy couple. I feel abused by Betfred as I would not have put a bet on with my last money in my pocket knowing if I won I could not collect. Stan Simons
Reply
Edward
11 December 2023
Comment from uk.trustpilot.com
Since joining have enjoyed using Betfred easy to navigate good value and good customer service
Since joining have enjoyed using Betfred easy to navigate good value and good customer service
Reply
lovechick
11 December 2023
Comment from uk.trustpilot.com
So I very recently signed up to Betfred and I must say I am really impressed. Great slot games on the site. No problems with withdrawals and they have been same day which is really good, even at weekends. Getting some really decent wins on the site which is great. I definitely would recommend.
So I very recently signed up to Betfred and I must say I am really impressed. Great slot games on the site. No problems with withdrawals and they have been same day which is really good, even at weekends. Getting some really decent wins on the site which is great. I definitely would recommend.
Reply
Kevin Holloway
11 December 2023
Comment from uk.trustpilot.com
Con con conBet £10 and we'll give you £30 in free bets, like hell they will, only if you give them photos of your passport or driving licence and then send them a selfie holding either documents in your hand , and then also they want a latest utility bill or council tax bill. Who the bloody hell do they think they are, it's a great way to get out of giving you THAT SO CALLED FREE BET. AVOID AVOID AVOID
Con con conBet £10 and we’ll give you £30 in free bets, like hell they will, only if you give them photos of your passport or driving licence and then send them a selfie holding either documents in your hand , and then also they want a latest utility bill or council tax bill. Who the bloody hell do they think they are, it’s a great way to get out of giving you THAT SO CALLED FREE BET. AVOID AVOID AVOID
Reply
luke
11 December 2023
Comment from uk.trustpilot.com
ORIGINAL REVIEW BELOW7 days later I have finally had a response and and they are still not agreeing to pay out this company is a shambles!!!Withdrawn £900 but betfred have decided they are now keeping my money. They have no right to do this. I have raised a complaint regarding this. Their timescale is 72 hours. Nearly 5 days on and endless emails I’ve had no response back. I’ve also raised a complaint with the gambling commission to look into this for me. I’ve got a 2 month old at home who I need to feed and bills that are being declined due to better keeping my money. Shocking service with no consideration for their customers welfare.
ORIGINAL REVIEW BELOW7 days later I have finally had a response and and they are still not agreeing to pay out this company is a shambles!!!Withdrawn £900 but betfred have decided they are now keeping my money. They have no right to do this. I have raised a complaint regarding this. Their timescale is 72 hours. Nearly 5 days on and endless emails I’ve had no response back. I’ve also raised a complaint with the gambling commission to look into this for me. I’ve got a 2 month old at home who I need to feed and bills that are being declined due to better keeping my money. Shocking service with no consideration for their customers welfare.
Reply
Denis Gott
10 December 2023
Comment from uk.trustpilot.com
Absolutely useless and disgrace!No live streams! NFL streams not working at all! You click watch live and nothing just black screen and then they logg you off!!! Fuxk them!!! And customer service? Don't bother! Worst betting company under sun!!!
Absolutely useless and disgrace!No live streams! NFL streams not working at all! You click watch live and nothing just black screen and then they logg you off!!! Fuxk them!!! And customer service? Don’t bother! Worst betting company under sun!!!
Reply
matthew stevens
09 December 2023
Comment from uk.trustpilot.com
Bad gaming odds as over £1500 spent with frequent runs of 400-500 without a win. I intend on closing the account.
Bad gaming odds as over £1500 spent with frequent runs of 400-500 without a win. I intend on closing the account.
Reply
Keegan Ihnatyszcz
09 December 2023
Comment from uk.trustpilot.com
impossible to navigate, can’t find any shots taken category in the football fixtures that i click on😤
impossible to navigate, can’t find any shots taken category in the football fixtures that i click on😤
Reply
Brian Blanchard
05 January 2024
Comment from uk.trustpilot.com
Excellent site, which is very easy to navigate.
Excellent site, which is very easy to navigate.