Betfred PLAYER REVIEWS(4287)
Alan Harrison
15 March 2025
Comment from uk.trustpilot.com
I liked the app and had no problems at all
I liked the app and had no problems at all
Reply
Garry Jackson
15 March 2025
Comment from uk.trustpilot.com
Really good nice set up easy to bet was confused about the free bets but managed to work it out eventually.
Really good nice set up easy to bet was confused about the free bets but managed to work it out eventually.
Reply
Stephen Banks
15 March 2025
Comment from uk.trustpilot.com
Easy to join and good app to use
Easy to join and good app to use
Reply
Howard Boyes
15 March 2025
Comment from uk.trustpilot.com
I was very disappointed I didn’t get my free bets when I signed up.
I was very disappointed I didn’t get my free bets when I signed up.
Reply
.cs
15 March 2025
Comment from uk.trustpilot.com
Odds were pretty awful compared to other bookies…. No instructions as to how to place an accumulator using a free bet…. Emailed your team and got no response…. I had to guess after numerous attempts. Information available not good enough
Odds were pretty awful compared to other bookies…. No instructions as to how to place an accumulator using a free bet…. Emailed your team and got no response…. I had to guess after numerous attempts. Information available not good enough
Reply
Simon
15 March 2025
Comment from uk.trustpilot.com
Cash out always unavailable
Cash out always unavailable
Reply
Roy Cuthbert
15 March 2025
Comment from uk.trustpilot.com
Free bet not fully explained tried to get through to discuss, phone not available and live chat taking forever so not a good experience
Free bet not fully explained tried to get through to discuss, phone not available and live chat taking forever so not a good experience
Reply
Derek Fox
15 March 2025
Comment from uk.trustpilot.com
Have found the app easy to use, the only frustration is having to login in each time I want to use the app, would be good if it allowed you to stay logged in and automatically logged you out after say 12-24 hours
Have found the app easy to use, the only frustration is having to login in each time I want to use the app, would be good if it allowed you to stay logged in and automatically logged you out after say 12-24 hours
Reply
M SHAH
15 March 2025
Comment from uk.trustpilot.com
Strongly feel, there should be Bet In Running market for horse-racing. Losing out big time by not providing BIR.
Strongly feel, there should be Bet In Running market for horse-racing. Losing out big time by not providing BIR.
Reply
Phil
15 March 2025
Comment from uk.trustpilot.com
just a good easy to use Betting Platform !
just a good easy to use Betting Platform !
Reply
Tim
14 March 2025
Comment from uk.trustpilot.com
Duration of withdrawal request and approval is unacceptable
Duration of withdrawal request and approval is unacceptable
Reply
Paul
14 March 2025
Comment from uk.trustpilot.com
Easy to use website. Intuitive for those that don’t bet too often. Gold Cup and Grand National.
Easy to use website. Intuitive for those that don’t bet too often. Gold Cup and Grand National.
Reply
Andy C
14 March 2025
Comment from uk.trustpilot.com
Good company with easy to navigate online app
Good company with easy to navigate online app
Reply
mark wilson
14 March 2025
Comment from uk.trustpilot.com
Thought all was good made a withdrawal at 15.20 still not in bank 18.55. Paddy power its in my bank in less than an hour sometimes as quick as 15 min. I think this is an important factor.
Thought all was good made a withdrawal at 15.20 still not in bank 18.55. Paddy power its in my bank in less than an hour sometimes as quick as 15 min. I think this is an important factor.
Reply
Robert
14 March 2025
Comment from uk.trustpilot.com
I did not recive my 200 free spins
I did not recive my 200 free spins
Reply
Cara Williams
14 March 2025
Comment from uk.trustpilot.com
Totally disappointed signed up using a promo link from cardschat for 200 spins when depositing and wagering £10 by debit card. Did this used the code when I signed up, no spins awarded- have emailed 2 times and not even an acknowledgment, Tried their chat, expect you to stay on the chat box for hours waiting or you are disconnected. Thought this was a reputable company clearly not.
Totally disappointed signed up using a promo link from cardschat for 200 spins when depositing and wagering £10 by debit card. Did this used the code when I signed up, no spins awarded- have emailed 2 times and not even an acknowledgment, Tried their chat, expect you to stay on the chat box for hours waiting or you are disconnected. Thought this was a reputable company clearly not.
Reply
Terence john
14 March 2025
Comment from uk.trustpilot.com
Very disappointed didn’t receive my free bets
Very disappointed didn’t receive my free bets
Reply
JACQUELINE
14 March 2025
Comment from uk.trustpilot.com
Took a while so work out where to find forecast Tri cast bets but all good now to see how easy to withdraw funds
Took a while so work out where to find forecast Tri cast bets but all good now to see how easy to withdraw funds
Reply
Consumer
14 March 2025
Comment from uk.trustpilot.com
I was pissed off because every time I turned my phone off I had to log in each time to make a new bet. One time I missed the off because I was too long to login! I could have won.!
I was pissed off because every time I turned my phone off I had to log in each time to make a new bet. One time I missed the off because I was too long to login! I could have won.!
Reply
KellyG
14 March 2025
Comment from uk.trustpilot.com
It's impossible to work out how to claim the accumulator free bet. Gave up in the end.
It’s impossible to work out how to claim the accumulator free bet. Gave up in the end.
Reply
Christine
14 March 2025
Comment from uk.trustpilot.com
Very hard to work this app, could not see how to do an accumulator and not really find or pick the bets I wanted , I don’t like sky bet but there app is so easy to use
Very hard to work this app, could not see how to do an accumulator and not really find or pick the bets I wanted , I don’t like sky bet but there app is so easy to use
Reply
Julia Woulfe
14 March 2025
Comment from uk.trustpilot.com
I signed up and done everything I had to do to get the £50 free bets for the Cheltenham I tried live chatting but it just kept saying I would it 10hours after my first bet was settled but never did
I signed up and done everything I had to do to get the £50 free bets for the Cheltenham I tried live chatting but it just kept saying I would it 10hours after my first bet was settled but never did
Reply
Sam
14 March 2025
Comment from uk.trustpilot.com
Very easy to use app and a very quick deposit and withdrawal service. Very happy with the overall experience thanks Betfred
Very easy to use app and a very quick deposit and withdrawal service. Very happy with the overall experience thanks Betfred
Reply
Paul
14 March 2025
Comment from uk.trustpilot.com
Not been able to use my free bets accumulator on the last day of the Cheltenham. Seems very poor form.
Not been able to use my free bets accumulator on the last day of the Cheltenham. Seems very poor form.
Reply
John
14 March 2025
Comment from uk.trustpilot.com
I have a free bet on an acca but not been able to put it on tried everything so £20;wasted feel conned
I have a free bet on an acca but not been able to put it on tried everything so £20;wasted feel conned
Reply
Gary
14 March 2025
Comment from uk.trustpilot.com
Great games and fast pay out
Great games and fast pay out
Reply
Melanie
14 March 2025
Comment from uk.trustpilot.com
Really enjoying little bets on horse racing also Betred has the best promotions so as you play you receive free spin begining of each week which is brilliant
Really enjoying little bets on horse racing also Betred has the best promotions so as you play you receive free spin begining of each week which is brilliant
Reply
Shirley Boast
14 March 2025
Comment from uk.trustpilot.com
Easy to use and quick to get into
Easy to use and quick to get into
Reply
Colin Coles
13 March 2025
Comment from uk.trustpilot.com
Great service fantastic offers and brilliant betting site
Great service fantastic offers and brilliant betting site
Reply
Ian C
13 March 2025
Comment from uk.trustpilot.com
Great interface easy to understand T&C's.
Great interface easy to understand T&C’s.
Reply
MR RICHARD DEAN
13 March 2025
Comment from uk.trustpilot.com
A little difficult at the start but soon things dropped into place.
A little difficult at the start but soon things dropped into place.
Reply
g.knott
13 March 2025
Comment from uk.trustpilot.com
THis is my first time of opening a bookmakers account.It seems very easy to set it up.Easy to add money to your account.Very easy to withdraw your money.The £50 gift was very easy to use.At The moment i would be more happy if I was winning more (Joke)This present time I can find no fault.Of course it would be nic e to get more free gifts (Another Joke)Thats all at this present time
THis is my first time of opening a bookmakers account.It seems very easy to set it up.Easy to add money to your account.Very easy to withdraw your money.The £50 gift was very easy to use.At The moment i would be more happy if I was winning more (Joke)This present time I can find no fault.Of course it would be nic e to get more free gifts (Another Joke)Thats all at this present time
Reply
Lewis
13 March 2025
Comment from uk.trustpilot.com
I havent recieved any of my welcome bonus or starter promotion
I havent recieved any of my welcome bonus or starter promotion
Reply
bryce mcniven
13 March 2025
Comment from uk.trustpilot.com
Betfreds insights on stricter gambling arrangements to help those with a problem of chasing etc is very helpful especially with those slots ( which are to easy to empty your pockets!
Betfreds insights on stricter gambling arrangements to help those with a problem of chasing etc is very helpful especially with those slots ( which are to easy to empty your pockets!
Reply
Patrick
13 March 2025
Comment from uk.trustpilot.com
I open a account for the first time, put £150 in the account only to have the account closed the following day saying i already had an account and now I'm chasing my £150 back as well as losing all my bets which i won on. Very very disappointed
I open a account for the first time, put £150 in the account only to have the account closed the following day saying i already had an account and now I’m chasing my £150 back as well as losing all my bets which i won on. Very very disappointed
Reply
Nitish
13 March 2025
Comment from uk.trustpilot.com
At start everything was good. I dont know why after some days they closed my account. And now again iam struggling to get in contact with them. I waited so long everday and nothing happened Literally at the moment iam frustrated with bretfred
At start everything was good. I dont know why after some days they closed my account. And now again iam struggling to get in contact with them. I waited so long everday and nothing happened Literally at the moment iam frustrated with bretfred
Reply
David
13 March 2025
Comment from uk.trustpilot.com
Excellent betting company You can place a bet with ease & locate what ever your looking for top class
Excellent betting company You can place a bet with ease & locate what ever your looking for top class
Reply
Amy Taylor
13 March 2025
Comment from uk.trustpilot.com
Games are good but unfortunately the company is not. I signed up under the promise of 200 free spins. I have not received these even after talking to online chat, sending a text and an email that has had no reply. Communication is not good.
Games are good but unfortunately the company is not. I signed up under the promise of 200 free spins. I have not received these even after talking to online chat, sending a text and an email that has had no reply. Communication is not good.
Reply
LIAM MCDONNELL
13 March 2025
Comment from uk.trustpilot.com
Deposited £10 withdrew £192. Oh yeah!
Deposited £10 withdrew £192. Oh yeah!
Reply
Laurie T
13 March 2025
Comment from uk.trustpilot.com
My criticism's are continually logged out. No partial cashout. No bonus ball on Irish Daily millions.
My criticism’s are continually logged out. No partial cashout. No bonus ball on Irish Daily millions.
Reply
Mandy Aubrey
13 March 2025
Comment from uk.trustpilot.com
Love this website
Love this website
Reply
Nigel Smith
13 March 2025
Comment from uk.trustpilot.com
I can’t get the £20 accumulator to work , very frustrating.
I can’t get the £20 accumulator to work , very frustrating.
Reply
Daniel
13 March 2025
Comment from uk.trustpilot.com
Paid the bonuses out instantly for Cheltenham, cashing out was easy when I won with the Bonus money
Paid the bonuses out instantly for Cheltenham, cashing out was easy when I won with the Bonus money
Reply
Sandra
13 March 2025
Comment from uk.trustpilot.com
love the site odds are great and easy to use thankyou
love the site odds are great and easy to use thankyou
Reply
David Tobin
13 March 2025
Comment from uk.trustpilot.com
I love the free bets which I received as a new customer. However, I'm having difficulty using the Multiples free bets. If I choose a Yankee or Lucky 15 bet, I get a bet slip error message. I can't find a help line to get in contact with Betfred.
I love the free bets which I received as a new customer. However, I’m having difficulty using the Multiples free bets. If I choose a Yankee or Lucky 15 bet, I get a bet slip error message. I can’t find a help line to get in contact with Betfred.
Reply
Liane
15 March 2025
Comment from uk.trustpilot.com
I attempted to contact Betfred on the live chat before 9am, foolishly thinking it may be quieter. I was informed the wait time was 51 mins so kept refreshing the screen to ensure the chat was not ended. After a 2 hour wait, the chat was ended by Betfred without even engaging with myself in conversation. Shocking Customer Service and to say I was fuming, is an understatement! Will be contacting them immediately to close my account!
I attempted to contact Betfred on the live chat before 9am, foolishly thinking it may be quieter. I was informed the wait time was 51 mins so kept refreshing the screen to ensure the chat was not ended. After a 2 hour wait, the chat was ended by Betfred without even engaging with myself in conversation. Shocking Customer Service and to say I was fuming, is an understatement! Will be contacting them immediately to close my account!