Betdaq Review

Andrew was very helpful. I find the replacing of an expired bank card by the new one always a messy procedure. Your competitors do make it easier and smoother for those of us for whom sending photos over the net is not an easy task (but possible once I get my camera out). I understand the necessary security however so will do as requested as and when I can. It will mean I use your competitors meantime however if that is of interest to you. In general I like to use Betdaq as the exchange that innovates in the customers favour on a regular basis (your move to a blanket 2% commission was very much welcomed in that your competitors had to imitate. Well done on that!!) Gary

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Great site. Never had any issues. Good customer service for queries.

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Andrew was very helpful and resolved my problem very quickly.

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i had a problem with a withdrawal ,my mistake..after a few security questions conor was able to put me on the right track and resolve the issue quickly. thank you again

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Hi Just like to say Conor from BETDAQ
Help desk was very efficient when dealing with my query earlier this evening answering my questions extremely fast!
Would have to give 5 stars on customer service Thank you BETDAQ:)
CAROL

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I am new to exchanges and found the customer service person I spoke to was very helpful with getting me set up.

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Probably the best interaction with customer support from any exchange/bookmaker. Quick, Polite and no copy paste replies.

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I had an issue that needed to be resolved. The helpdesk at Betdaq were very professional and prompt in assisting me successfully with my enquiry, I like the Betdaq exchange site. it has highly competitive prices on display. Also the site is so quick and easy to navigate. I highly recommend Betdaq if you are considering exchange betting. Wilson McKnight

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Andrew was most helpfui and my issue was resolved without problems

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Had a problem withdrawing some of my funds from my account. Andrew helped me achieve that simply and quickly

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On numerous occasions, whoever i communicated with i found extremely helpful and very knowledgeable. All i say is thank you, very, very, much. And keep up the great work.

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It was nice to talk to the support service. All my questions were resolved promptly.

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Have been playing on Betdaq since Cheltenham last year and have found it easy to use. Liquidity is good and never any real issues getting a bet on.

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A happy user of BETDAQ for a couple of years now. The customer support are always very helpful and the casino product is improving greatly!

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I had support of an exceptionally high standard from Will (William?) in the Customer Support team. I have nothing but praise for the help he provided.

Grateful Customer

Neil Perera

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One of my top 3!
Keep up the great work 👌

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Had a query in relation my account. Andy H sorted it for me instantly, a issue which would of been a lot of stress was corrected in seconds, top notch customer service and a great betting site. Well done Andy, keep up the good work.

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Excellent service..persons are willing to help all the time.

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I have been a customer for a few years and never had any problems. Really good customer service and quick bet settlement

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Issue quickly resolved despite having several different steps and all achieved in a professional and courteous manner. Compares well with similar experiences within the industry.

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Very quickly take money 🍌🐒

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This company is owned by Ladbrokes where my account is suspended.

Unaware of this, I opened an account, placed a bet and then had my account suspended. I was told that if your ladborkes account is suspended they reserve the right to suspend your betdaq account

All bets are forfeit and the deposited money will be paid to charity.

I have proof of my exchange with Andy, this company is a scam.

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Yet to be convinced there is enough liquidity in markets to make it worthwhile (otherwise just competing to get bets matched with the automated bots), but 5 stars for support. Dealt with by Andy H who was superb.

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As a product very good. Money in horse races before the off is very good but not enough in many sports markets and in running on the horses

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I am amazed Betdaq is still in operation. This site needs to be closed down and put out of it's misery. It's impossible to get a bet matched by anyone other than Betdaq's own in house betting robot.

I have had an account for many years and Betdaq was useable especially on big events in the past but since Ladbrokes bought it and took over it's gone to pot.

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Why no in play live betting on rugby league, cricket etc when it is not a live tv game, surely odds can be reassessed at half time?

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I don't know how Betdaq remains in business. They have next to no liquidity on the exchange – even on the biggest sporting events like Premier League matches. I placed a few bets on the sportsbook, made a small profit and am now limited to pennies. Can't comment on customer service as I no longer use them.

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Being using them for yrs never had a problem if u can back or lay winners or losers u can make money.Easy to use and quick withdrawal 👍

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My account got suspended as reactivation was required which was bit annoying but Andy H got on the case as sorted it out all professionally and quickly.

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Hazel has been a diamond with my verification – cannot speak highly enough of her

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i think your poor because when i go into the sports book side of it and do the unders market you dont give prices where betfair do ,bet 365 do bwin do paddypower do and a few more yet you dont put the prices or market up when i do the sports book i exspect there to be a market for these other wise why have a sports book dont understand i got to go to other sites where they offer these

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Where does one start with this shambles of a company,,, could not even get through the front door,, after six emails with clear id images was told they are not clear enough,, disgusted,, amateur setup,, pics were clear,, probably saved myself a lot of trouble ,, now moved to another site,, who ,, low and behold accepted the very SAME pics,, laughable ,,, Betdaq,, a joke of an outfit,, Giving a one star as could not give anything lower,,

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I’ve used betdaq for 10plus yrs never had any issues really ..Quick withdrawal depending what time u withdraw it can be hrs or next day to debit card or ewallet .Better prices on the exchange for horses ,dogs ,football etc If u can back winners u can make money and u won’t be restricted to a 4 bet👍

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Don't bother with them, there are better bookies and better exchanges with significantly better customer service.

They will run you round pass you about and avoid actually solving issues. keep your sanity.

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Refused to honour signup promotional offer.
Dodgy site with info minutes behind real time.
Linked to Ladbrokes who closed my account minutes after signing up with Betdaq which is a shame.
Customer service agents are surly and are protecting their tin pot company, not responding to customer issues.

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Not had a problem here to be honest. Don't understand the negative reviews.

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I've been in the betting industry for 30 years I'm amazed this site is lasting so long, I mean what is its USP, it is to betfair what BDO is to the PDC. ULTRA LIMITED markets, hardly any liquidity, multiple options may as well not exist and the casino offers the worst portfolio of games I have ever seen, truly awful.

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The worst betting site I've ever been on I opened an account with them and I was doing bets I made a profit and they suspended my account I'm self excluded on Ladbrokes so they said that there going to give me my deposit back and donate the rest to charity even though my self exclusion period is over didn't even think this was legal

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I have recently had to contact Betdaq Customer Services, my query was dealt with quickly and professionally. Given the other major exchange does not know what customer service is I will now use Betdaq as a way of losing money.

Thank you Andrew

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pile of dog excreme and cons. stay away

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I’ve used betdaq a very long time never had any issues they pay out very fast ie next day to my bank debit card .If u want to play casinos and the like which is pretty modest fair here -then of course your gonna do ur nuts!!!But that’ll be the same everywhere🙉

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I wish I’d checked on here before joining Betdaq, they are an appalling site. The majority on here are spot on. Please, please, please avoid!
Also as they are linked to Ladbrokes I’ll be avoiding them too.
Disgusting company

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Great bonus for joining but the time to settle bets is unacceptable
Every other site can do it in seconds yet takes this site hrs?

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Appalling disgraceful con site
Terrible site terrible customer services
Stay well clear.

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If I could give a minus star it still be generous…
Stay well clear from betdaq
As they closed my account and my friends and took our money
This site is a scam!
Betfair is the best exchange
Stay well well well clear from this site… or you will find out the same problem.
Also staff dont reply and when they do there rude.

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had a couple of bets on sportsbook and all horseracing bets restricted to sp person on live chat said use are exchange guess that's why they opened sportsbook to get people to use exchange after being restricted.stay away guys

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Betdaq is another bookie a website that is pretty easy to understand. They offer an in-play and live betting that is an exchange. In these kind of live betting, you are betting against other punters. They also have a working customer service with telephone line, email and live chat, but they dont provide bonuses and promos.

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Excellent experience with their customer service. Had trouble verifying my account and it was resolved very quickly. Enjoying the site too, very easy to use

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customer service is terrible ask a simple question to livechat who are powerless pass it onto to another department who then dont answer then have to chase them up avoid

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Terrible website, awful customer service and will con you out of money if they can. Avoid at all costs.

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