Wheelz Casino PLAYER REVIEWS(9)
Robert LAWLOR-STEGER
26 January 2024
Comment from ca.trustpilot.com
So I made a deposite they froze my account and refuee to give me my money. I accidently put my friends name as mine cause of auto input Google does I've given them my ID proof of adress and proof of deposite and they refuse to give me my money back. I've tried talking to support like 1 times they did nothing to fix it I gave them my information told them I accidently clicked on my friends name instead of mine by acciedent. They refuse to give me my money or work with me says I need a passport or a driver's listens which I don't have in quebec our Medicare card is our legal ID n they won't accept it along with credit card bill n a picture of the deposite. I wouldnt play here there crooks.they won't even send the money I deposited back into my account. They have not done a single thing to help me never deposite at wheelz the worst experience ever.
Vivian Lenny
30 July 2023
Comment from ca.trustpilot.com
Wheelz casino is the worst casino I have ever played at. They give very low paying bonus rounds when you can even get one. My advice is to not play there, they go to no ends to take your money and you can't even hope to get it back or win any.
haiskaa pahalta
21 July 2023
Comment from ca.trustpilot.com
Slow Customer service. Very long time to wait withdrawals to come to you. Would not recommend.
R B
04 July 2023
Comment from ca.trustpilot.com
I won money playing the slots. Now it's time to receive my payout I keep getting the run around almost a week now. Now I have to report them to the relevant authorities and take this matter to Small Claims Court.
Lucy Graham
04 May 2023
Comment from ca.trustpilot.com
Best online casino alongside afew others...fast payouts thee fastest to be honest and as for game play like every other casino its always a game of chance as for verifying well thats normal 👍🏾
Out
05 March 2023
Comment from ca.trustpilot.com
Created an account. Deposited 25.00 and when I went to go play a game they locked my account and demanded I send in documents. When I sent them in they requested 3 months of bank statements with all sorts of other requests. When I refused they kept the account locked and now I am out the money that I can see sitting in the account but can't do anything with. Do NOT make any deposits to this casino... definitely a scam!
Chantel C
16 April 2022
Comment from ca.trustpilot.com
They closed my account for no reason and kept my 200 that was in my account. Do not play this casino, they rip you off and ask you to upload documents and keep asking when you already did and they verified it. Scammer casino, truly DONOT PLAY THIS CADINO THEY WILL JUST TAKE YOUR MONE
Malcolm Green
16 February 2022
Comment from ca.trustpilot.com
I have a few different online casino accounts and stumbled upon this wheelz casino,everything was fine until they asked me to verify account I sent them my government issued photo ID/drivers license which they repeatedly reject perhaps they are unfamiliar with Canadian identity cards.They keep asking for alternatives yet that's all I have so basically they want me to spend $150 to get a passport I don't need cause of covid times,just to verify this account.If you are in Canada DO NOT PLAY ON WHEELZ, customer service is like talking to a BOT not helpful at all.lots of other Canadian friendly sites that are familiar with your documentation
Jp “Jp”
07 April 2024
Comment from ca.trustpilot.com
I had a promotion for the Casino, I deposited $100 to get a 400% bonus plus 100 FS, My first deposit was missing $20 so I didn't receive the bonus, he gave me one bonus of 100$ which was taken back 5 minutes later, They confirmed to me that I was going to receive the 20$ missing from my deposit of 100$ by email already more than a month my account is closed and it no longer responds to my emails this platform is a scam
I had a promotion for the Casino, I deposited $100 to get a 400% bonus plus 100 FS, My first deposit was missing $20 so I didn’t receive the bonus, he gave me one bonus of 100$ which was taken back 5 minutes later, They confirmed to me that I was going to receive the 20$ missing from my deposit of 100$ by email already more than a month my account is closed and it no longer responds to my emails this platform is a scam