Rizk Casino PLAYER REVIEWS(41)
Mihael
01 May 2024
Comment from ca.trustpilot.com
I played many online casinos, and from experience can say this is the worst one yet. Rizk casino is a scam. They even admit they control jackpots and bonus wins, its all in fine print.. Few days ago played almost 3000€ in bets with around 400€ wins and all extra rewarded was 2x 5 free spins that paid around 10c each…Anyone with basic math skills can see this should be illegal. So basically any other casino will give better loyalty rewards.Also when playing, they let you lose hundreds of Euros on 2-3€ spin on a slot game and as soon as it starts paying and connecting good wins you are kicked out of server and unable to join back 10-20 minutes or more, no matter what you do. Support says its browser, cookies or net connection lol, i tried 4 different devices on 5G and fast wifi with clear cookies and as it happens none will let me play the game that pays, but they will allow you to play their own games that pay literally nothing like 7-8% of money invested, hmm weird right? So yeah my honest advice to all people reading this is to just go play ANY other online casino as this one will always “win” and damage your wallets. So don’t fall for their aggressive marketing strategy, every 500m in my city there is a Rizk advert, also if you watch 1hr of Croatian public television you will get at least 3 Rizk ads that affect people, especially people who suffer from gambling addiction which we all know destroys lives and families, its impossible to avoid their constant brainwashing with shiny and interesting ads that most kids love and will most likely remember Rizk as something nice friendly and fun. This criminal organization should be banned here and prosecuted for their actions.
Denis Horgos
01 May 2024
Comment from ca.trustpilot.com
Wow horor .I Passed 6-7 levels in one day, did not once open or give me a chance to play Jackpot. So now I'm almost level 72 and I think I got 1-2 times the Jackpot tickets. Your profit is the worst casino crap I've seen and played so far
Karen Price
22 March 2024
Comment from ca.trustpilot.com
Useless scammers take deposits and won't pay out your winnings the uk gambling Commission is making this law because its classed as fraud same as stealing money .Malta based company again. Everyone be AWARE PLAY BUT NO PAY THATS WHY ITS CALLED RIZK CASINO
JM
29 February 2024
Comment from ca.trustpilot.com
Stay away discriminates by not paying any bonuses to Irish players
Bob
16 February 2024
Comment from ca.trustpilot.com
Most ridiculous website I have ever been on. Customer support is a joke. They don't accept any sort of verification documents. I sent pictures of my card multiple times with 4 digits covered at the front and cvc covered at the back, I sent a bank statement which all were rejected. Pretty fishy when I sent documents to other websites and they were accepted. I assume its because they're scammers and want to steal your money. Have access to your bank card and all. Ridiculous!! DO NOT JOIN THIS SCAMMING UNHELPFUL CASINO.
Nikola Petrov
15 February 2024
Comment from ca.trustpilot.com
Money sink, most casinos at least pay. Not this one, been trying for the past 6 months, never won anything.
Lars
28 January 2024
Comment from ca.trustpilot.com
This casino is not allowed to accept Dutch players because they don’t have a license to do so. Therefore I want a full refund of deposits made.I have attempted to resolve this matter with your customer support team on multiple occasions, and I appreciate the assistance provided so far. However, despite the assurances and promises made, I am yet to receive a satisfactory resolution or any indication of a refund for the aforementioned losses.
adam dawe
15 January 2024
Comment from ca.trustpilot.com
Was debating if I should sign up or not due to the mixed reviews. But seeing the bad ones seem to be todo with the fact they didn’t win on there bonus’s I thought I’d give it a go as reviews like this are normally just people who didn’t win that time 😂. Signed up at 5pm approx Verified half hour later Deposited 20 after setting my deposit limit to 50 a week Was upto 80 by 6pm and withdrew Money in my bank 5 mins later If you have the correct docs for verification and you understand you don’t allways win then happy days great site. Defo missing a few of my favourite games though.
Daniel Rodin
13 January 2024
Comment from ca.trustpilot.com
Spela inte på detta casinot. Idag när jag skulle logga in står det att de blockat frågor kundtjänst om varför. Får svar. Det e ett beslut vi tog. Hoppas du är nöjd med svaret. NEJ verkligen inte jag vill ha en anledning. Svaret kom såhär. Nathan: After checking this for you, unfortunately This is a business decision that we have taken, and I'm afraid we here at customer service are not able to comment anything further than that. Rest assured we are here to assist if you need any help
elaine davis
08 December 2023
Comment from ca.trustpilot.com
I paid around £200 in this casino , won £600 at around 8.15 this morning , was worried after looking at these reviews but by 8.40 got an email that said withdraw successful and i can already see it pending in my bank and its now 12pm! very happy!
Wullie Broon
24 November 2023
Comment from ca.trustpilot.com
SHOWER OF SCAMMING THIEVES! AVOID THIS SHOWER OF CROOKS. I PROMISE YOU WILL BE SORRY IF YOU USE RIZK!
Phillip Crawford
21 November 2023
Comment from ca.trustpilot.com
Just takes your money dosnt pay in games like impossible to get a bonus I put a decent amount of money in and not even 1 bouns I would highly recommend not signing up to this casino Verry rip off I think probably illegal.
Hobbit
18 November 2023
Comment from ca.trustpilot.com
First withdrawal of $80 went okay then for second withdrawal they asked for more verification! Thought ‘oh here we go’ but actually was reverified within 24 hours and money withdrew in a few minutes
Filipe
01 November 2023
Comment from ca.trustpilot.com
RTP looks adjusted and pay rate changed. When hit a better prize usually is not very high in order to costumer keep playing until drain all money to zero. Particularly in Netent games these are games that got tighter with RTP adjusted. No big payouts, made to suck only your money. Stay away.
M. H.
23 October 2023
Comment from ca.trustpilot.com
SUPERB CASINO. Won on EVERY game, got multiple bonus’s, AMAZING ! I CANNOT BELIEVE IT !! Registered, verified, made small deposit £100, banked £700 just 2 hours later and it’s in my PAY PAL ACCOUNT WITHIN A COUPLE OF MINUTES. FANTASTICALLY, I Still got £100 in play balance.Thank you RIZK CASINO. You have restored my confidence that there IS an HONEST online casino that DOES PAY OUT. Players have to win also. Thank you.
monika kazlauskaite
19 October 2023
Comment from ca.trustpilot.com
What a site. Self excluded many years ago now they don't want to reopen my account, said my account will be closed and I can't reopen. Reason for that??? Didn't done anything to be closed without a reason. Joke
Matthew Barnes
23 September 2023
Comment from ca.trustpilot.com
Incredibly bad casino! Casinos will always win but Rizk will not only win but literally gives you nothing. Go play another online Casino - I have played many and would say this Casino easily comes bottom.VERY rare to hit a bonus, when you do the pay is terrible, it's borderline scamming! Bet365 or Bet Victor have been fair, they'll keep you interested with bonus and actually have a chance of winning. Stay away from Rizk, it's my best advice!
Patty
25 August 2023
Comment from ca.trustpilot.com
Free spins bonus went into account immediately after verification which was a nice touch but verification took ages for first verification like 4 days and I have no idea why. It has been good since then, some good wins and good RTP I think all games seem legit
Hiroller
06 August 2023
Comment from ca.trustpilot.com
3 big wins (4 figures) in less thana. Month honestly very good casino!! Money goes straight into account not a problem thanks Rizk!
FrasierFrasier
22 July 2023
Comment from ca.trustpilot.com
Game selection overall could be improved but has most of the best pokies though could do with more high payline games, but the site itself is just a bit meh, don’t really get on with the UI and whole sit ehonestly just looks a little lazyfast payout time for Skrill got my winnings nice and quick haven't tried other deposit/withdrawal methods so not sure how it goes otherwise so would probably say to people to just use Skrill for the peace of mindcustomer service okay but pretty slow, they are not the most in the know and get the feeling they dont really get what the processes are took 3 tries to get someone who was on the ball
Stephen Harrison
07 July 2023
Comment from ca.trustpilot.com
I singed up to Rizk and I am regretting it now, very easy to deposit money very hard to withdraw money, nothing about verifying your account until you want to withdraw I send all the right documents to only be told that a proper bank statement from my bank is not good enough it’s for customers protection they hold you to ransom when it comes to withdrawing money, they play every trick in book to fob you off even blamed your bank I rang the bank they never stop a payment going in to your account.They have my passport and a utility bill and still not verified my account. I just get passed around and fob off. This as been going on for 5days now and it’s not even a lot of money I lost more than what I want to take out. Took 14 days to sort my issue out. After countless emails finally got to a supervisor who was helpful took a couple of emails back and forth but got there in the end. I still don’t recommend rizk to anyone full website broke down twice.
Jo Oliver
26 May 2023
Comment from ca.trustpilot.com
Overall live chat very paitent and good when small wins fast no problem very good first time ver I have won bigger amount what a problem vertication the said gave wrong bank so can't confirm that but when got correct bank with my bank even contacting them bank stamped documents I can't use my full name on bank statement and bank sent email this still can't be vertifyed. I can't get anymore info than my bank vertifying and even now they asking if it's legit. Ok when win small hundred but first time large amounts not ok. I know about safety and protection but when a bank contacts that should be enough to vertiy
T M
12 May 2023
Comment from ca.trustpilot.com
Rizk , I've been a member of your casino for a while now and I'm going to give the betsson group and your casino personally a massive head up because I like you please shift to Curacao the affiliate synergy to which I am mastermind too is directed to close all accounts in Malta over 290k players New Zealand Citizens because of the source of wealth . source of funding law change . I gave you 3 stars because you've never treated me or my affiliate synergy wrong I am but one there are a number others behind me . You've always treated me right you and the Betsson group I know the political situation but unlike Videoslots you treated me with respect hence why the high rating despite all the stuff going on its quite sad what is happening at this very moment and I truely hope you make the right call going forward .Warm Regards , -Tane Marshall To Rizk / Betsson group of Casino . Truely all the best to you I stood by you with endorsement and helping publicity the political environment is beyond your control but your destiny isn't goto Curacao I strongly urge that you do it ok .Peace ...
Sy Hubbard
30 April 2023
Comment from ca.trustpilot.com
scammers.. lost 100 then they lock me out with this message.. Irma: Your account has now been put on a mandatory cool-off – you will not be able to deposit further or bet, however you are welcome to withdraw any balance you may have. We will get in touch with you as soon as possible. Should you wish to use any player safety tools in the meantime, please visit our Play Safe section... steer well clear, i will be reporting them to the gambling commission as obviosuly not fit to hold a licence... then i get this reply.. : I am very sorry that we did not live up to your expectations
D.M. Brown
21 March 2023
Comment from ca.trustpilot.com
…site has gone down once or twice. Thought it was something suspicious at first but honestly just think it has some bad servers or something. Come back up pretty fast but very annoying when it is down.
Nina Harr
14 March 2023
Comment from ca.trustpilot.com
Site very good don’t see issue with it and pay out fast withdrawed 3700€ quick through mifinity thanks you rizk casino good site:) (sorry for my english!)
Matt
06 March 2023
Comment from ca.trustpilot.com
When you go on live chat you have to put in ALL you details before u chat , then when connected they ask u for it all again , what an annoying pointless task , wanted to make a decent deposit today have a good go on games , I can only deposit £100 which tbh is pointless. Very disappointed and I doubt I’llBe make a deposit here now.
Patrick
26 February 2023
Comment from ca.trustpilot.com
Games work well, withdrawing was very easy. Cannot say about customer support (have seen some complaints) since I didn’t need to use them, the automated processes worked fine for me for verification
Markus B. K.
25 February 2023
Comment from ca.trustpilot.com
i won 33 000 norwegian kroner (3000€) they wiped my balance, set the withrawel status as completed but i never recieved the funds. i contacted support and they said it was an error that i won money. basicly the site is an entire scam. if you win more than a few hundred euro they blame internal errors and scam you out of your funds. Would strongly advice against this casino due to thier frauduelent behaviour.
Heisenbird
06 February 2023
Comment from ca.trustpilot.com
No idea why there’s so many bad reviews here. RTP is actually much higher than other non cryptocurrency casinos. 96-97% on my favourite games compared to 94% on competitor casinos. Verification only took a few hours and was easy, and withdrawals were quick. Almost instant for small amounts and only a few hours when I tried to withdraw a few grand. I think many people here are leaving negative reviews because they gambled more than they could afford to lose and had a bad luck streak, which can happen regardless of what the payouts are set to. Gamble responsibly with these guys and you will have no issues, chur.
Meatsaknz
25 November 2022
Comment from ca.trustpilot.com
Most horrible experience ever!!!! They took ( yes took ) hundreds from my Visa! My bank called to let me know! Apon emailing support to ask why they stole money from account. I tried to log back on to my rizk account and was BLOCKED!!!I went to live chat who played every verification trick in the book , while being passive aggressive! Only to be sold dreams about how she cant do this or that blah blah and that she has escalated the matter.... It has been hours and hours and many emails to try resolve this matter only to be continuously ignored and now for some reason live chat won't connect.... STAY AWAY FROM THIS CASINO
Stephen Taylor
11 November 2022
Comment from ca.trustpilot.com
Been using for 4 months now and just need a better selection of games as the fast payouts and pokies all seem good. Rizk lacks table games though so you can tell that they're in this to make money not keep everyone happy which is fair enough because their a company but cmon some more table games would be good bit bland selection
Mark Dada
08 August 2022
Comment from ca.trustpilot.com
Brought a bunch of bonus buys on gates of olympus for the last 5 weeks and couldn't even manage one win over $86 lost over $2.500 feel like an idiot thinking it was just a bad run untill I left 7 complaint and they treated me like I was stupid sending me copy and pasted replies and then threatening to close my account if I didn't reply to there email message that there games don't have repetitive payouts which they so do. If I didn't want to try and win back some of my losses I would of told rizk to shove it where the sun don't shine.Avoid at all cost.
Faith
22 February 2022
Comment from ca.trustpilot.com
Hate is a strong word i don't like to use but I hate rizk casino. There Common criminals with fixed gaming at it best.Fixed Gaming ✅Trust this review it took me months before I realized it. I'm going to create a Facebook group dedicated to bringing this casino down or getting them investigated.
Sarah M
25 July 2021
Comment from ca.trustpilot.com
Great selection of games and decent rewards however I am close to giving up with this site ,they block your account from depositing constantly because they repeatedly ask you to send statements and payslips every 3 months even though it’s clear I can afford my small stakes. you also have answer stupid questions by email repeatedly and on the phone otherwise yourAccount remains blocked. I understand know your client and money laundering but I must have repeated the same procedure 10 times in less than a year. No other site does this after the initial money laundering docs.
Fraser Gomersall
02 June 2021
Comment from ca.trustpilot.com
Endless issues getting my account verified, gave them phone bill, passport scan, payslip... still not enough now they are wanting a copy of my works contract and a full bank statement. Never known such a corrupt site. i refused to send the other documents as there isn't any requirement for these documents by the anti money laundering legislation. i some how managed to get through to the withdraw link and now my withdrawal is processing it says. however i tried to log back in later to check progress and now it says my account is blocked... conmen the whole lot of themgive me my money and get rid of my account.
Enes
16 March 2021
Comment from ca.trustpilot.com
I'm a very loyal player at rizk, like a grand each day as deposit loyal. Unfortunately I had problems with a payment that went missing that was sorted out wherby my account was blocked for a month. And now I'm still depositing 1k at least daily but due inactivity my account manager is not avaible because they had blocked my account. Ik at level 400 and can say you one thing since 2021 rizk casino doesn't support or appreciate loyal players in any way. Also the wheel of rizk is so bad that you littarly can't get more then 10 spins or a really realy low bonus money amount. I've seen several casinos that can give you way better don't start if u did stop!
sam sam
07 October 2020
Comment from ca.trustpilot.com
Balance won’t update after several days. Real money balance is lower than actual balance in last played game but not in the lobby or other games. This keeps happening all the time even I forwarded this issue several times before.Stealing?
Daniel Hill
25 July 2020
Comment from ca.trustpilot.com
I'm rating this a 1 based on the fact that they allow casino streamers on YouTube a different set of rules to us normal players even if we highroll. Casino streamers are given 100% match bonuses on every deposit and also allowed to stake upto £10 per spin on slots. Anyone else the max is £5 as per their terms and conditions. It doesn't state anywhere that streamers get higher limits. Nor does it say on any streamers videos. They have a massive advantage and able to basically take our money!. Just look at nickslots for example. Big win after Big win!.
Graham McKenna
05 July 2020
Comment from ca.trustpilot.com
Having experienced some woeful online gambling sites. I felt it only prudent that I should let you know that you are certainly not one of those.I cannot praise Rizk highly enough. From your ‘withdrawal locks’ to your ‘non wagering bonuses’ you guys have set the bar in regards to your approach to ‘responsible gambling’. As for your ‘app’. It is far superior then anything else in the marketplace. By which I mean: Presentation, functionality, game selection and promotion/bonuses. I really cannot praise your site enough.
Rob Bradshaw
03 May 2024
Comment from ca.trustpilot.com
The site offers a 100% bonus and 100 free spins on first deposit. You click deposit from within the advert. I did not receive any bonus and was advised by their support that uk players do not qualify. I was referred to their t's and c's. It is very misleading.
The site offers a 100% bonus and 100 free spins on first deposit. You click deposit from within the advert. I did not receive any bonus and was advised by their support that uk players do not qualify. I was referred to their t’s and c’s. It is very misleading.