Playamo Casino PLAYER REVIEWS(118)
Steve Cash
18 April 2023
Comment from ca.trustpilot.com
As a long time player at this casino , (Around 8 years) its time to call quits with this casino. Initially, in the VIP management of Elly, Playamo was great. Last few years things have changed a lot, new VIP, more challenges with withdrawals, etc. My most recent chain of events have been the inability to withdrawal, as my VIP manager seemly avoids my messages for request, the last 2 / 3 times. Thus, I've continued to play over and loss winnings over coming days. Ultimately this is my fault, but, ordinarily, when I request a withdrawal its fairly quick they get onto it (potentially with challenges). In short, just seems to hard to make a withdrawal nowadays, so I cancelled my account.
Oliver Bergland
15 April 2023
Comment from ca.trustpilot.com
This is the worst casino ever. STAY AWAY! I started with 300 and won 15k then when it was time to cashout they Said i had broken one of the tearms of service rules and that they legally could confiscate all my winnings. I got sick to my stomach after hearing this.
Puimen Tang
24 March 2023
Comment from ca.trustpilot.com
plenty of games to play and fast withdrawals but the best thing about playing playamo is my vip manager Zack who without a doubt always goes above and beyond to look after me and responds to all my requests. I have had other vip managers but they do not compare to the excellent service and hard work her does. If i had an issue with anything with playamo he investigates it or deals with it for me. Great vip manager and lovely customer service and person.
Terry mathewson
28 January 2023
Comment from ca.trustpilot.com
as i a lifelong problem gambler, i did manage to get my balance to $56000 aud, quite an achievmnet, probably spent more than $15000aud getting there, upon talking to the webchat i was advised only $4000aud per week withdrawal, in terms, it would take me about 4 months and abstaining from gambling to recieve these winnings, i did however abstain long enough to get 16000aud in one long month, however in that time frame i lost the rest, plus damaged health and sleepless nights.Sure they do not lose a seconds sleep, if some poor addict ditches 56k in one night, just another day in the mill, right?If the Australian govt would approve australian operators to provide online casinos we would not need to deal with these overseas scum.
Erin
22 December 2022
Comment from ca.trustpilot.com
I have been playing at this casino for almost 2 years and I have run into zero serious problems. I have won and lost money, like any casino its about luck.Verification was straightforward and since then cashout has been fast and painless. They have so many games I love and are really only missing one of my faves. So 5 stars playamo!
TTPEI
11 November 2022
Comment from ca.trustpilot.com
DO NOT use this site! Don’t deposit, don’t even visit the site. It has been black listed from numerous casino review sites. They will hold your withdrawal and when you reach out to support are like robots, telling you wait longer “ it’s in a live queue”, less than a $200 withdrawal is taking more than 48 hours to process to an ewallet, I’ve been playing on the site for YEARS and am a VIP. Things have gone super shady. I will be closing all my casino accounts owned by Dama N.V if it doesn’t get rectified.
Oliver Wilson
10 November 2022
Comment from ca.trustpilot.com
Better look at gamblnugget!! Worst casino ever. You can make a visa deposit but you can't withdraw. Really a big fat joke. Stay away from this site. They are not letting you cash your winnigs out. Accused (without any proof) of having created more than one account, they confiscated my winnings (600 AU dollars) and closed my account.
Vicious Kitten
20 August 2022
Comment from ca.trustpilot.com
They really don’t wanna give you any withdrawal. It is made quite difficult. You are asked for an absurd amount of personal information. Was almost expecting to be asked for my social insurance number and mother’s maiden name too. I’ve deposited $1700 since Apr 2020, always with the same card. Yet I can’t withdrawal $100? I did make one withdrawal sometime in 2020, although it was difficult. So clearly I must have been verified at some point….. but now I can’t make a withdrawal. It seems suspicious like a identity theft scam or something 🤷🏻♀️ The amount of info they want and being asked to verify more than once is odd. No other casino has done that to me. Once verified that was it, no need to do it again.
Dave Nunya
25 July 2022
Comment from ca.trustpilot.com
This casino is bitstarz which has been banned by the Australian government, the ethics of this company is zero if your just playing the free slots fine but if you spending real money expect to loose it, we all know the house always wins but this mob it’s more an if ur a problem gambler look out. YOU HAVE BEEN WARNED.
Darren Glowczynski
15 June 2022
Comment from ca.trustpilot.com
Personally I would look elsewhere. I've had an account for years now and at the start it's like the honeymoon period, you have a win,easy and quick withdrawal but it certainly changes. Now,after years of playing it's almost impossible to win. I always thought the games pay out a percentage, so if ya lucky you can keep winning, but not here,I was even told by there people that my account wasn't balanced, my deposit/win ratio was obviously in my favour and after that nothing. I counted over 40 spins with 1 win, it's so obvious there algorithms kicked it and won't allow me to win. It's a shame cause the people are nice and I like the games but there has to be a fair playing ground and that's certainly not here. Don't waste your money!
Elvis
23 April 2022
Comment from ca.trustpilot.com
Avoid this casino!Dont make deposit with your bank card, because after uploading all the documents they ask there will still be technical issues why you can receive money back to your bank card and will have to use different payment method. I never had so many excuses why I cant withdraw money from a casino
Jacinta
01 January 2022
Comment from ca.trustpilot.com
I won 10k and withdrew $4000 , was in my account next day. I had to resend ID documents 5 times ( standard) but soooo easy. No issues at all. I was shocked actually. Would recommend. Contact staff so helpful. Very happy
Edward Roseth
19 August 2021
Comment from ca.trustpilot.com
I like playing at this casino. Contrary to the comments here, they actually have games with high RTPs so you can win more in the long run. But you know, gambling really needs luck and patience. They have a good number of games and a lot of providers.
Carson Cormier
24 February 2021
Comment from ca.trustpilot.com
They scammed me tonight.....they indicated for a new user, deposit 20 and get a bonus....They then told me it was $20 Euros......so i then proceeded to deposit again, and try for the bonus. Then they said no lol, this is your second deposit. LOL they even then refused to give me the promised bonus on the second deposit.100% unethical, and these snakey casino should be purged.
Hugo Dufresne
18 October 2020
Comment from ca.trustpilot.com
Cashout is so annoying complicated. They Want five documents, below a mobilephone bill to verify the Personal address. 3 (!) documents/ Bills which confirm my address became Not accepted. I Need to Go to the town hall to get a address confirmation, what costs 10€ and waste ma Time! Definitely the Last Time that i Play there!Not recommendable!
Oskar
12 October 2020
Comment from ca.trustpilot.com
Cashout is so annoying complicated. They Want five documents, below a mobilephone bill to verify the Personal address. 3 (!) documents/ Bills which confirm my address became Not accepted. I Need to Go to the town hall to get a address confirmation, what costs 10€ and waste ma Time! Definitely the Last Time that i Play there! Not recommendable!
Amy Chan
08 August 2020
Comment from ca.trustpilot.com
I was bet on playamo.com and had difficulty to cash out,issue ticket:#Q1A6A.Now,I have around 1200 US dollars in my account. I provided everything they asked, now they asked for more document and it will never end. they also manipulating the game results (I will upload a video to YouTube shortly ).they are not fair casino.Avoid! They are registered in Curaçao not AU. you won’t get your money back.totally scam group.They have many small betting website, all running by same criminal group.There are so many online gambling website, through my experience,sadly,not too much are fair play.All have backstage to control the results.It’s just a program!this industry sucks,need regulations.
Emm Blois
11 May 2023
Comment from ca.trustpilot.com
I was an avid and regular player on this casino, I’m in Canada and there aren’t a ton of casinos that have the games I enjoy and that you’re able to stop the reels which I’m a sucker for. I completely understand win/loss, and I take my chances making deposits of hundreds + per week… FINALLY I came out with a fairly decent win at which point it was nothing but a battle with the casino. Finally they encouraged me to create an e-wallet with a service that is not Canadian but thinking “god can’t be worse than you guys”… WRONG! Now I’m having the same issue with a different company and their “customer service” have washed their hands of it since it’s out of their accounts. They have verified me, which was a massive headache, they have no problem at all taking my money the same way every single time I would deposit, but then when I try to withdraw onto that same card that they easily take money from weekly all of a sudden there is an issue with their providers… meanwhile while they’re rejecting my withdrawals, to that card, curiosity got the best of me… THEY COULD STILL ACCEPT MY MONEY FROM THE CARD! Hmm… shady, sneaky, and I hope people don’t go “well people only write bad reviews I’m going to see for myself” because I’m not the only one and I won’t be the last.
I was an avid and regular player on this casino, I’m in Canada and there aren’t a ton of casinos that have the games I enjoy and that you’re able to stop the reels which I’m a sucker for. I completely understand win/loss, and I take my chances making deposits of hundreds + per week… FINALLY I came out with a fairly decent win at which point it was nothing but a battle with the casino. Finally they encouraged me to create an e-wallet with a service that is not Canadian but thinking “god can’t be worse than you guys”… WRONG! Now I’m having the same issue with a different company and their “customer service” have washed their hands of it since it’s out of their accounts. They have verified me, which was a massive headache, they have no problem at all taking my money the same way every single time I would deposit, but then when I try to withdraw onto that same card that they easily take money from weekly all of a sudden there is an issue with their providers… meanwhile while they’re rejecting my withdrawals, to that card, curiosity got the best of me… THEY COULD STILL ACCEPT MY MONEY FROM THE CARD! Hmm… shady, sneaky, and I hope people don’t go “well people only write bad reviews I’m going to see for myself” because I’m not the only one and I won’t be the last.