Parimatch PLAYER REVIEWS(616)
Florin Dogarel
25 February 2023
Comment from ca.trustpilot.com
Good win big win
Good win big win
Reply
Callum Armstrong
23 February 2023
Comment from ca.trustpilot.com
Probably the best app I’ve used in terms of betting and playing on the casino side. The live chat is always a 10/10 too, Harvey was great with me today and sorted out my issue instantly! Highly recommend!
Probably the best app I’ve used in terms of betting and playing on the casino side. The live chat is always a 10/10 too, Harvey was great with me today and sorted out my issue instantly! Highly recommend!
Reply
Diana Hristova
18 February 2023
Comment from ca.trustpilot.com
people beware of such scammers, they lie to people and take your money in a dishonest way and then block you
people beware of such scammers, they lie to people and take your money in a dishonest way and then block you
Reply
Andy
15 February 2023
Comment from ca.trustpilot.com
Samantha was more than helpful with my issue and rectified my mistake without question
Samantha was more than helpful with my issue and rectified my mistake without question
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Jocelyn
12 February 2023
Comment from ca.trustpilot.com
Excellent, patient service from Belen. I had a difficult issue which he resolved quickly and efficiently.
Excellent, patient service from Belen. I had a difficult issue which he resolved quickly and efficiently.
Reply
alexander poucher
07 February 2023
Comment from ca.trustpilot.com
SCAMMERS. This is another site for betvictor to scam people. AVOID.
SCAMMERS. This is another site for betvictor to scam people. AVOID.
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Jonny m
04 February 2023
Comment from ca.trustpilot.com
Very helpful and quick response
Very helpful and quick response
Reply
Mike
01 February 2023
Comment from ca.trustpilot.com
Jayce was fantastic on the live chat. :)
Jayce was fantastic on the live chat. 🙂
Reply
TROLL FACE
30 January 2023
Comment from ca.trustpilot.com
I talked to Sarah and she helped very quickly, I'm very glad Parimatch has employees like Sarah
I talked to Sarah and she helped very quickly, I’m very glad Parimatch has employees like Sarah
Reply
Michael Brooks
29 January 2023
Comment from ca.trustpilot.com
Good clear site, fair odds and decent offers.
Good clear site, fair odds and decent offers.
Reply
Gareth Barnard
29 January 2023
Comment from ca.trustpilot.com
I joined this company made deposit no problems too get messages saying my account is blocked can't withdraw my £400 sent them more than 20 emails asked for call back and no reply absolute scam bookies avoid.I still haven't received my money or even a response from this bookies it's been nearly 3 days now wow.
I joined this company made deposit no problems too get messages saying my account is blocked can’t withdraw my £400 sent them more than 20 emails asked for call back and no reply absolute scam bookies avoid.I still haven’t received my money or even a response from this bookies it’s been nearly 3 days now wow.
Reply
Sam
29 January 2023
Comment from ca.trustpilot.com
I spoke to Mar via live chat, and they were incredibly helpful. Very informative and polite. Sorted my question really quickly. Very pleased with that level of service.
I spoke to Mar via live chat, and they were incredibly helpful. Very informative and polite. Sorted my question really quickly. Very pleased with that level of service.
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Colin Elsender
16 January 2023
Comment from ca.trustpilot.com
Always great customer service
Always great customer service
Reply
Miss d Clarke
16 January 2023
Comment from ca.trustpilot.com
I think it eas good to have a £5 first time deposit. And 20pound play . But shame it had to be on the same game . But I did enjoy the game. Fun play. Helpful chat online staff .1
I think it eas good to have a £5 first time deposit. And 20pound play . But shame it had to be on the same game . But I did enjoy the game. Fun play. Helpful chat online staff .1
Reply
Osuntola
08 January 2023
Comment from ca.trustpilot.com
Excellent service. Especially from Adam and Mackie. On the other hand, Dianne was so inconsiderate and had no people skills whatsoever. For a senior she really needs to work on her customer relation skills
Excellent service. Especially from Adam and Mackie. On the other hand, Dianne was so inconsiderate and had no people skills whatsoever. For a senior she really needs to work on her customer relation skills
Reply
paul grierson
05 January 2023
Comment from ca.trustpilot.com
Parimatch are the ONLY company in this shpere i have ever encoutered that say they tried to pay money back to you , it doesnt get to you , yet they do nothing unless you get in touch. So in my case thye say they tried to pay money back to the card used , it didnt reach and thye dont tell you thye dont even put it back in theaccount ! Surely that is not the work of an honest company ? There are good firms out there - this isnt one
Parimatch are the ONLY company in this shpere i have ever encoutered that say they tried to pay money back to you , it doesnt get to you , yet they do nothing unless you get in touch. So in my case thye say they tried to pay money back to the card used , it didnt reach and thye dont tell you thye dont even put it back in theaccount ! Surely that is not the work of an honest company ? There are good firms out there – this isnt one
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Mathew
02 January 2023
Comment from ca.trustpilot.com
I received a message asking me to upload ID and proof of income which is standard for all bookmakers these days, I spoke to an agent on live chat called Jamie who was a pleasure to talk to, he replied to messages instantly and didn't keep me waiting unlike some other sites out there do.Jamie uploaded my documents quickly via live chat and there were no problems at all.As someone who has been using the site for a little while now I've had no problems at all, the only thing I'd ask for is more options on the bet builder markets.
I received a message asking me to upload ID and proof of income which is standard for all bookmakers these days, I spoke to an agent on live chat called Jamie who was a pleasure to talk to, he replied to messages instantly and didn’t keep me waiting unlike some other sites out there do.Jamie uploaded my documents quickly via live chat and there were no problems at all.As someone who has been using the site for a little while now I’ve had no problems at all, the only thing I’d ask for is more options on the bet builder markets.
Reply
Ste
31 December 2022
Comment from ca.trustpilot.com
I originally thought the site was a little limited with betting options. Just simple and whats needed. No messing about with withdrawals and decent overall. Using more than my bet365.
I originally thought the site was a little limited with betting options. Just simple and whats needed. No messing about with withdrawals and decent overall. Using more than my bet365.
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Rohit
30 December 2022
Comment from ca.trustpilot.com
Marcos was open and understanding towards me. He understood my situation and ensured that my withdrawal was processed within the timeline he mentioned. Top service from him and from Parimatch.
Marcos was open and understanding towards me. He understood my situation and ensured that my withdrawal was processed within the timeline he mentioned. Top service from him and from Parimatch.
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Rakesh Jeevan
29 December 2022
Comment from ca.trustpilot.com
Parimatch is fraud and big scammers they steal customer money please stop playing in this fraud because I made my deposit in this fraud site on 5th almost now 25days now amount also received to there merchant when asked for proof there merchant denying to give details and also they ask your bank about your fund when will refund my bank told that amount already received to merchant to told customer service but same reason they saying amount not receive I have all the proof and I shared they are denying to refund my funds better stop playing on this site this is a huge fraud site and scammers
Parimatch is fraud and big scammers they steal customer money please stop playing in this fraud because I made my deposit in this fraud site on 5th almost now 25days now amount also received to there merchant when asked for proof there merchant denying to give details and also they ask your bank about your fund when will refund my bank told that amount already received to merchant to told customer service but same reason they saying amount not receive I have all the proof and I shared they are denying to refund my funds better stop playing on this site this is a huge fraud site and scammers
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Luca Tudorel
26 December 2022
Comment from ca.trustpilot.com
Very good customer service. Jayce has been wonderful. Very very prompt.
Very good customer service. Jayce has been wonderful. Very very prompt.
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Nathaniel
25 December 2022
Comment from ca.trustpilot.com
Problem was solved, really good betting site to be fair, I really love it !! Haha
Problem was solved, really good betting site to be fair, I really love it !! Haha
Reply
Adam Horrocks
22 December 2022
Comment from ca.trustpilot.com
Very helpful and keen to assist. Will use in the future
Very helpful and keen to assist. Will use in the future
Reply
customer
16 December 2022
Comment from ca.trustpilot.com
good communication, hopefully all eill be sorted
good communication, hopefully all eill be sorted
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Simon Hall
14 December 2022
Comment from ca.trustpilot.com
Jacob has helped me fix my problem with a free bet quickly, politely and professionally. Thank you very much.
Jacob has helped me fix my problem with a free bet quickly, politely and professionally. Thank you very much.
Reply
Krzysztof Sebastian Jakubiak
13 December 2022
Comment from ca.trustpilot.com
Jamie from the live chat team was helpful and quick to respond.
Jamie from the live chat team was helpful and quick to respond.
Reply
K West
13 December 2022
Comment from ca.trustpilot.com
I spoke to Jamie, he couldn't have been anymore helpful! Great speed of service and great communication too, give Jamie a raise!!!
I spoke to Jamie, he couldn’t have been anymore helpful! Great speed of service and great communication too, give Jamie a raise!!!
Reply
Anthony Light
12 December 2022
Comment from ca.trustpilot.com
Good start of nice promotions welcome offer wasn’t showing messaged them speedy reply and resolved issues by credited my account with spins very helpful and polite
Good start of nice promotions welcome offer wasn’t showing messaged them speedy reply and resolved issues by credited my account with spins very helpful and polite
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Paul Philpot
10 December 2022
Comment from ca.trustpilot.com
Quick and friendly resolution
Quick and friendly resolution
Reply
trish ann
08 December 2022
Comment from ca.trustpilot.com
Adam was great sorting out the new customer offer for me, great support and communication, thanks :-)
Adam was great sorting out the new customer offer for me, great support and communication, thanks 🙂
Reply
Ryan Cowden
06 December 2022
Comment from ca.trustpilot.com
Good and useful app with a lot of free spins and the live chat is very helpful pavol is a top man ?
Good and useful app with a lot of free spins and the live chat is very helpful pavol is a top man ?
Reply
Graham Spires
05 December 2022
Comment from ca.trustpilot.com
Very swift response and answered my enquiry
Very swift response and answered my enquiry
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Kim
05 December 2022
Comment from ca.trustpilot.com
Parimatch has a nice layout to it's site, easy to navigate. Good sign up offers and ongoing offers as well. I am a bit of a novice and Pavol in live chat was really helpful with my questions. 5 stars.
Parimatch has a nice layout to it’s site, easy to navigate. Good sign up offers and ongoing offers as well. I am a bit of a novice and Pavol in live chat was really helpful with my questions. 5 stars.
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Samandadam
05 December 2022
Comment from ca.trustpilot.com
So far so good, haven't played here yet (will update again when I do) but spoke to Jayce just now on the live chat and query was very quickly resolved with nice manners too :) will update again in the future
So far so good, haven’t played here yet (will update again when I do) but spoke to Jayce just now on the live chat and query was very quickly resolved with nice manners too 🙂 will update again in the future
Reply
Garry hall
04 December 2022
Comment from ca.trustpilot.com
Keith sorted my query out very quickly ?
Keith sorted my query out very quickly ?
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Karnan Arudchelvan
04 December 2022
Comment from ca.trustpilot.com
Antony was of great help to me told him my issue and resolved it immediately without any wait time
Antony was of great help to me told him my issue and resolved it immediately without any wait time
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Warren
04 December 2022
Comment from ca.trustpilot.com
Antony was extremely helpful with my problem. 10/10 customer service
Antony was extremely helpful with my problem. 10/10 customer service
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RUPERT Frost
26 November 2022
Comment from ca.trustpilot.com
Great service, many thanks
Great service, many thanks
Reply
Andrew
26 November 2022
Comment from ca.trustpilot.com
The live chat there was some answers I needed to some queries and they were answerd no problem
The live chat there was some answers I needed to some queries and they were answerd no problem
Reply
Moira
25 November 2022
Comment from ca.trustpilot.com
Excellent customer service.Chantelle on live chat made solving my issue easy and very quick. A site problem prevented free spins being added, and she was able solve this and more within a very short time. Chantelle is a credit to Parimatch!
Excellent customer service.Chantelle on live chat made solving my issue easy and very quick. A site problem prevented free spins being added, and she was able solve this and more within a very short time. Chantelle is a credit to Parimatch!
Reply
Lucy
24 November 2022
Comment from ca.trustpilot.com
Dino the customer support was absolutely lovely and sorted everything out for me. Lovely experience!
Dino the customer support was absolutely lovely and sorted everything out for me. Lovely experience!
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Jordan
21 November 2022
Comment from ca.trustpilot.com
Super helpful live chat, sorted my problem out in <5 minutes
Super helpful live chat, sorted my problem out in <5 minutes
Reply
david smith
17 November 2022
Comment from ca.trustpilot.com
Traders closed my account after winning around £1,500 in 3 months. Customer services are good (Adam) but the traders will not allow for anyone to win long term. Be warned, keep bets low and you will last, but play up your winnings and win again you will be restricted if not closed instantly
Traders closed my account after winning around £1,500 in 3 months. Customer services are good (Adam) but the traders will not allow for anyone to win long term. Be warned, keep bets low and you will last, but play up your winnings and win again you will be restricted if not closed instantly
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Abdul Hameed
30 October 2022
Comment from ca.trustpilot.com
Parimatch is a fraud betting app. I have lost lakhs of rupees in this.It's a cheating app, it never allows the users to win they control the win and gamble. If you win the matches it will not allow you to withdraw the amount, the customer service of parimatch app is very bad. When you ask for a query they give you stupid answers. If you email them they will never revert back.Always the money deposit option will be available for Netbanking/UPI service, When you try to withdraw it will not allow you for same Netbanking/UPI.Such a fake fraud app
Parimatch is a fraud betting app. I have lost lakhs of rupees in this.It’s a cheating app, it never allows the users to win they control the win and gamble. If you win the matches it will not allow you to withdraw the amount, the customer service of parimatch app is very bad. When you ask for a query they give you stupid answers. If you email them they will never revert back.Always the money deposit option will be available for Netbanking/UPI service, When you try to withdraw it will not allow you for same Netbanking/UPI.Such a fake fraud app
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Dimitar Zhekov
29 October 2022
Comment from ca.trustpilot.com
if u like betting this is the place, any issue is sloved within seconds, Perfect live chat, take me 1 min to fix my issue with Juan, really good website.
if u like betting this is the place, any issue is sloved within seconds, Perfect live chat, take me 1 min to fix my issue with Juan, really good website.
Reply
Ricky
25 October 2022
Comment from ca.trustpilot.com
I options in the gambling controls are great, it offers to remove certain products which is great as I'm only interested in sports betting. I just messaged them in chat to block casino and slots, sorted out very quickly no problem. It's great not many casinos offer this.
I options in the gambling controls are great, it offers to remove certain products which is great as I’m only interested in sports betting. I just messaged them in chat to block casino and slots, sorted out very quickly no problem. It’s great not many casinos offer this.
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Mrs Carol Elsmore
25 October 2022
Comment from ca.trustpilot.com
I just like to say Steph & Gyorgy were excellent on the on line chat Big Thanks to both:)
I just like to say Steph & Gyorgy were excellent on the on line chat Big Thanks to both:)
Reply
David N
22 October 2022
Comment from ca.trustpilot.com
Wow a really depressing black Gothic website that takes forever to load and I gave up trying to do an accumulator - every time I tried my betslip was empty!! Gave up and closed my account.
Wow a really depressing black Gothic website that takes forever to load and I gave up trying to do an accumulator – every time I tried my betslip was empty!! Gave up and closed my account.
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Maggie Edmunds
21 October 2022
Comment from ca.trustpilot.com
Good looking site, still waiting for my free spins to be credited though
Good looking site, still waiting for my free spins to be credited though
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Tony
27 February 2023
Comment from ca.trustpilot.com
It seems I'd made a mistake when depositing some funds, Jamie saw the problem immediately, stayed on the live chat with me whilst I sorted my side of it and very quickly came to the outcome we both wanted. Maybe live chats are not all crap after all... Thanks Jamie
It seems I’d made a mistake when depositing some funds, Jamie saw the problem immediately, stayed on the live chat with me whilst I sorted my side of it and very quickly came to the outcome we both wanted. Maybe live chats are not all crap after all… Thanks Jamie