Parimatch Review

A promotion I qualified for via a free to play offer was not honoured automatically. Gina investigated and saw I should have received a free bet bonus and immediately credited it to me with no fuss.

Reply

Crypto Payments of the 21st Century? More Like the 21st Century BCTopped up account #3639737 with $13 100 via cryptocurrency. It’s been 12 hours, and the funds are still MIA. “The provider is processing the payment” – sure, I guess they’re manually chiseling the transaction onto stone tablets and sending it by carrier pigeon.I wanted to place a bet on CS, but surprise, my money is just frozen in the black hole of their financial system. How is this even possible? Cryptocurrency was designed for instant transactions, but apparently, here they first conduct a ritual, consult astrologers, and then decide if the stars have aligned for the payment to go through.Customer support is a masterpiece: “Please wait,” “The provider is processing” – thanks, but you might as well just say, “We have no clue what’s happening, but you don’t need to know either.”Final verdict: if you want to experience the era of telegraphs and smoke signals, this is the place for you. Everyone else – good luck and patience.

Reply

I spoke to Steve and Vicki really amazing people and helped me with my query with processing my funds which they said will be processed within the timescale.they were very well spoken and i have told my friends to join Parimatch thank you guys.

Reply

Aidan was great, not the quickest of service but got there in the end. Thanks buddy

Reply

Adrin waz very helpfull

Reply

Aidan extremely helpful on chat.

Reply

Live chat agent Gloria was so helpful, efficient and professional in dealing with my query. To be honest all agents are excellent and very knowledgeable. Parimatch is fabulous for many reasons, such a variety of sports, offers, options. It’s a must try.

Reply

Excellent company and live chat agent Pavol was efficient and very professional in his service

Reply

Absolute con! Joined as new member, placed £10 bet meeting criteria and bet settled but no welcome bonus. Spoke to bot and didn’t get satisfactory response. Winnings stuck in ‘pending’ , please listen to me when I say avoid. Literally worst one by far and I’ve pretty much joined all

Reply

Quite new to betting and had some problems placing the free bet. The agent kindly resolved the query very quickly and allowed me to place the bet without fuss

Reply

No best odds on Uk racing, beware

Reply

Absolute garbage and zero bonuses during holiday season, even coral gives 5£ free bet and daily chance to win coins , free spins or 5£ free build bet .

Reply

I wish all bookies had a Paval , very helpful and kind , I’m a casual holiday customer and felt like I was listened to and helped Thank you

Reply

Great response times and Michael was brilliant!

Reply

Great customer service provided by Chris, fast and clear.

Reply

0 RTP on slots, scammers

Reply

Mackie, was a brilliant agent. He was quiet, simple but effective. Leaving me with a massive smile on my face. Best customer service out there.

Reply

Great company only thing they don’t offer Best odds Gaurnteed and bet builders are limited

Reply

Terrible!!!Signed up on the Jake Paul 40/1 to win offer, opt in, deposit, add selection to betslip says selection suspended! Twice been on “chat” got 0 response, sent 3 emails haven’t heard back. Absolute waste of time, get you to sign up and not let you actually get the bonus

Reply

Contacted parimatch as hadn’t received my welcome bonus ,spoke to Mackie ,was sorted in seconds ,great customer service

Reply

Sorted out my bet issue quickly, thanks

Reply

Absolute thieves robbed my money I deposited and asked for identity which I provided 10days ago and still can’t gt my money , played on many sites over 20 years and I have never come across such a corrupt site stay away , I’m taking t trading standards

Reply

Chris helped me out on live chat, very quick and very kind! Much appreciated sir 🙂

Reply

The customer service rep I talked to, Gyorgy, was very helpful and resolved my issue. Thank you.

Reply

the agent Mackie a spoke with was very polite and helpful could not ask for a better service was realy amazing solved everything quick and fast so Mackie a cant thank you enough

Reply

after the bot in live chat i got a real human that was brilliant sorted my issue in a good way ,and now i know i can bet ante post without any concerns thank you parimatch

Reply

Good betting site, good welcome offers. Friendly staff if needed in chat, Mia was really helpful

Reply

Great companyThanks to Chris and CatWho helped overturn a incorrectly lost bet. I was actually going to close my account and complain to the gambling commission because I thought I was being screwed over but thanks to them common sense prevailed.Thanks a lot guys

Reply

Used the Live chat and spoke to Aidan to discuss adding the incentive from a welcome offer that hadn’t been credited. Aidan was very polite and helpful, checked i had met the criteria and added the incentive. Very helpful service.

Reply

Had an issue with a welcome promotion but within minutes Mackie in customer support sorted it for me, wish other sites were this helpful! thank you 🙂

Reply

Very Good feature, easy to navigate. Wasnt able to deposit with Revolut. Mackie was great to deal with costumer service.

Reply

Had a problem with a game not loading with free spins and a assistant called Aidan helped massively to sort this issue and put them on another game that would load! Super helpful!

Reply

Contacted customer services this morning. Bryce was quick and efficient in looking into the problem for me and the issue was resolved. Very grateful for Bryce’s help today

Reply

4.1 rating in UKI THINK CUNNING ENGLISHMEN IS RUNNING THIS COMPANY SPINELESS BRITISH PEOPLEI EXPECT THIS FROM YOU .BUT KARMA ALWAYS RETURN .YOUR FAMILIES AND GENRRATIONS WILL SUFFER .

Reply

Mackie helped me a lot

Reply

They block widhdrawal if you win .And deposit is always onShame on

Reply

Kaylan was incredible efficient. I had a matter of a signing offer not being credited, sorted in only a couple of minutes

Reply

Spoke to Aiden have a bonus wasn’t opted into properly, quick customer service was given and he helped me massively.

Reply

Chantelle was excellent- very prompt, thorough and fully resolved my issue re an unsettled bet

Reply

Juan was very helpful through the live chat ✅

Reply

Good beginning .Just deposited first tme, lost everything.No any win.Spins are rigged , no chance to win.

Reply

Easy to deal with agent Mia

Reply

Hello sir I am from India Haresh Panjabi Withdrawal date 16/07/24My withdrawal amount 28000Today is 26 day but still I can’t receive money If you are different than parimatch app then why here is same symbol of both companies Please give me all information about Indian parimatch appIt’s humble request otherwise you also responsible for my money

Reply

Do not open an account with this site,They allowed me to open and account deposit money then blocked the account,Will not give me my money back and will not give me an answer why or when Il get the money back,So I will get my bank to get my money back this is really shameful,Avoid at all cost

Reply

Bryce was extremely helpful on the chat service and resolved my issue quickly,

Reply

Kaylan was extremely helpful and resolved my issue very quickly!

Reply

They are worst in following the ethics if a person is suffering from addiction they take advantage of it. I have raised 100s of times to block my account they dont do it and keep calling to play and give bonus

Reply

Hello sir I am from India,I know you are different from Indian casino But symbol it’s same means you are any of way you are connected with company.its my humble request you just carry forward my request of your head or anything that give me solution it’s humble request,in India no one listen properly and don’t give me answer and solutionName Haresh PanjabiMy account id number 443823828Withdrawal date 16/07/2024Withdrawal amount 2800020th day todayNo any proper answer by supporting staff via live chat and mail already sent bank statementI don’t know how I talk with themI am tired now,Give me proper answer pleaseIf you paid me give me receipt payment details.It’s my hard money and needed moneyBut you can’t listen me, what should I do I can’t understandI am frustrated from your sideIt’s cross the limit of patients20th day still payment not received

Reply

Hello sir I am from India Withdrawal date 16/07/24Withdrawal amount 28000/-Still amount not credited in my bank account please I need urgently it’s humble request to parimatch company please resolve my withdrawal problem it’s humble request I need urgently please 🥺

Reply

Had great customer service from Aidan

Reply