Netbet Review

A week on none of my withdrawals processed, have contacted customer service loads over the past week regarding my withdrawal. To be told they will ask for an update. All my stuff was verified and accepted, but no one can give me an update on when I will get my withdrawals. Really disappointed as I was enjoying playing here. Can someone please find out if I’m going to receive my withdrawals or what is going on.

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Very poor for online casino selection of games very limited rtp so far not grate error messages on some games.. there is way better sites like sunvegas skyvegas gala ones this feels like waist of time…I can already tell when I will win on a spin or not as Combination repeat it self they might say its random but they called random is very predictable. Withdrawal proces is painful and long yeah personal will be playing elsewhere

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I won free spins on my game didn’t even win a penny better playing something else don’t recommend rubbish and so win like 10 x your stake just bad casino

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Honestly, wonderful casino, amazing games, amazing support, if you send the right documentation stuff gets processes asap, cust service for me 1st class, this is now my casino, none else, brilliant

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10 of 10 casino trusted site rewards players

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the worst company I played a lot of money with this company and when I also won 400 pounds I have been waiting for a month for them to put money in my account I am going to file a complaint with the police and consumer protection for cheating people i emailed them ami it keeps saying payment dept processing my payment for a month worst company or gaming site

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Always good and fast communication and great bonuses

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I am still waiting for £1960 which I withdrew over a month ago – I really liked the site and they are quick enough to take your money- I have sent numerous emails to customer support but all I keep getting back is “thank you for your patience and we are investigating

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Good jackpots slots, jackpot king, mega moolah, temple rumble Sportsbook got everything you need, every sport and event, cash out as wellLive casino fair, don’t use live casino on the site it’s a lot better on netbet app,Netbet website live roulette evoloution past numbers are cut off bit on app u can see all past numbers

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Contradiction and lies Staff member Hazel is the rudest most unhelpful lier on the company, after being told they can not refund to applepay but under regulations they can only refund to original payment methods! After pointing out the ridiculous contradiction of lies Hazel write she ended the chat! I had a webchat and email Confirmation that the winninga qould be paid into the bank account 24h from the time of the email…. I also pointed this out in the chat! But that email was also a lie or Hazel was not telling the truth because she advised another 24h when i have a email from 24h pervious that it would be 24h Either Hazel is telling LIES or the email team are….,and rather than check the information and assure me the truth! Hazel ended the chat! Really poor and unprofessional service from Hazel I opened a new chat in the hope to talk with someone else on the team to get a proper response and make a conplaint but ended up back with the same useless advisor Hazel! I tried to submit a complaint but because the advisor i wanted to report was the same one i was talking to it was denied! FUNNY THAT! Hazel is the most useless customer advisor ever encountered in any company in my life! Direct contradiction and lies quoting so called uk regulations that are fake and not true

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They are reliable and trust worthy

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Went to live chat to see if they received my verification documents as they never replied. It said open 9am to 11pm daily. Went on Saturday at 10am and closed. No one there but a BOT. After emailing my documents to support who never replied I decided to re submit them on the site but it asked for different documents than the email bur submitted these anyways. Haven’t heard back from this either and no live chat facility. So thought maybe if I withdraw my money at least theyl reply about the documents but still nothing. Eventually I thought about it and said I’ll press withdraw anyways and see what happens. Then it said that I will lose the free bet that they advertise to make you join if I do that so didn’t do that yet even though I’ll likely lose the free bet.Now see that this company is based in Malta so that’s also a bit dodgy isn’t it. I’ve used quite a lot of gambling sites and would say this is one of the poorer ones that I’ve used. The portal and website looks like something a child on a Fisher price computer would design. When you go into your cash withdrawl and deposit part it is very awkward to go back to the sportsbook. In fact if you have no interest in casinos like me it is very hard to use the sportsbook in the first place.Also when I submitted and uploaded my documents to the online version of the site for submission and pressed send the send button just went faded and it didn’t confirm if my documents had even being sent Overall I would say AVOID this sportsbook. They may give you a free bet but they equally make sure that you have to jump through an excessive number of hoops before being able to claim your money. Certainly must worse than most of the others and even some of the new ones like qwiff and spreadex who were able to sort out things quite quickly for me.With this website you cannot make another bet as you are not sure whether you will get your money at all. So I joined and did a bet on NBA. I was fortunate enough to see it won. But then when I try to withdraw there is no reply 24 hours after so a bit dangerous to bet on other things since you are not sure if you will get your money at all.Finally much like 888sport who I would also advise to avoid like the plague Netbet are located in Malta and would like you believe that they work at weekends. However this is also not the case as nobody in live chat just a BOT So overall a 1star for functionality being poor and customer service being non existent and a BOT which I’d make a zero star but can’t.ALSO BE CAREFUL as some good reviews here are people THEYV asked to do a testimony for their site so people will JOIN.

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Again these folk want every document under the sun and to know everything about you. I deposit £60 and TRY to withdraw £153 but you guessed it I’m being fobbed off. The only thing they don’t ask for is a urine sample or blood. I can honestly say I’ll be waiting an eternity to get the cash. Please people stay away from these charlatans.

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Hazel was very helpful. I had issues with withdrawals and she helped me get it sorted really quickly and attentively.

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Missed putting code on deposit slip to get free spins. Customer support helped me and put the free spins in my account. Great customer service.

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Hazel was very helpful in reviving an expired bonus I had in my email. Quick and efficient and fast payments.

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This casino robs yu went yu win that don’t pay at all I won 60 pound and never got it 3 mouths and still no payment thay lie to you then take what don’t belong to the

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Stay well well, clear is full of house bots for a start, taking the same time every time to check, raise and fold no different timings on decisions , so many times ,me having a pocket pair for example like JJ and then the same user names producing QQ and KK in the same hand but the main red flag is timing, every hand the taking the exact same time on the clock to make their choice, that isn’t a real person, sit and go was real players but the Tournaments section is full of them, you will notice, customer service a joke when reporting. It’s all been screenshotted and noted

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Poor withdrawal times, On google comes up as “instant withdrawal” I can assure it it is not instant after days of chasing still no winnings over £1000. Just another company that is quick to take your money but take forever and a day to give it back. I won’t be using again only keeping my account until I hopefully eventually get my withdrawal!!

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Great customer care very helpful well mannerd

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You deposit, lets say, 500 and start playing. You lose 200 and then, massive win, 150. Then, you loose 250. Boom! Massive win, 190. You say, all right, I’ll try another game. The same thing. Eventually, you lose your money. That’s it! Nothing to say more about Netbet. Avoid!!

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I’ve blocked multiple messages enticing me to join Netbet bingo even though I have never signed up. I have now had more text messages even though I have blocked them!

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Great customer support website easy to use

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Quick Friendly straight to the good stuff i needed to know, if i was incharge id be giving Hazel a fat bonus at the end of the year

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Awful game play live casino, one worst sites ever played on lost thirty spins row, everytime tried lay winning bet closed betting abruptly wouldn’t let me lay win bet, last 80pence bet laid thirty pence number seven thirty pence in between number 9 and 12, 20 pence low number, winning number number 9 should won 6 pound but site moved coin from in between number 9 and 12 to just number 12, horrible viol desperate penny pinching site.Also casino bonus money for welcome bonus only use slots not live casino like said proper viol penny pinching site.

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Quick very responsive and curteous

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Never used or heard of NetBet so only deposited £10 on sign up. Won £50 and tried to withdraw before using it any further. Shock horror, it’s been a week now and no funds and withdrawal stuck in a Pending state. Documents provided for ID and accepted. Yet no movement on funds. Typical for these casinos that enjoy taking money but don’t relish paying it back out to customers. Only deposit I’ll be making.

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Really very poor gaming site . Probably the most disappointing site I’ve ever played on .

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I have to say this has been the worst casino for me so far, in the last 2 weeks I’ve put in about £600 and I’ve had a total of 5 bonuses throught different games which 4 of them were dead bonuses and the 5th won no more than £30-£40, the payput have been atrocious and hardly ever win on normal spins either…its a shame as all over aspects have been greatMy Account is KING13KING13 if netbet was to see what I’m saying

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I was worried! I had put money on this casino and won £500 at the time I was happy until I saw the 3.4 star trust pilot and the reviews were bad! Saying people didn’t get their withdrawals and that people didn’t get paid! I emailed my information which was wrong and they helped me instantly to correct it and within 24 hours £500 in my bank. I was worried like I said so emailed the support team and they gave me multiple updates! I will use again and I think it’s unfair 3.4 star on here!

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Found netbet through searching “online casino” on Google. Advertised as instant withdrawals. Withdrawn money as a test , a low and behold they need sensitive information , bank statements, driver licence, debit card and utility bill. Takes one day for finance team to look at the documents then a other 48 hours for them to process withdrawal. As usual these companies are quick to take your money and try everything to not give it back.

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Joined netbet today put in £30.00 won £50.00 when I went to play a little later been locked out doesn’t recognise password which was the one I originally entered says wait 30minutes then sends link which says already used 2 links in now to set password same thing happens then try again and locked out for 24hrs taking into account have just joined this morning and already regret it wish I’d read reviews first.Update have been emailing no answers.Update going to close account and put it down to trust no casinos online as this 3rd time this has happened to me with different casinos online netbet can stick my £50.00 pound winnings where the sun don’t shine I’m out.

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❌ stay away ❌ one of the worst sites I have played on , you get a small win upon joining then it takes and takes your money. Absolutely disgusting £1.05 spins bring in £5 win and the scatters are very far apart and when they do come in you get nothing for the first 6 spins then pence for the other 4 spins and if you manage get the extra 10 spins not one comes in. Same on big bass bonanza, bigger bass, big bass Christmas, big bas fisherman, book of dead . Contacted support who say the usual that games are generated and they have no say in wins which I think is rubbish. I will update if any different but in the meantime don’t waste your money here as you will not win.

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I just started.I just love the professional team they have.Got my documents verified in under 12 hours.Amazin games and graphics are unique.Well done ✅

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I just made a £700 withdrawal and am not concerned at all by the reviews – The reason being is if they mess me around I’ll speak to my uncle who is a very senior member of the UKGC and they won’t know what hit them!For anyone who gets asked for ID after a winning. This is againat the UKGC regulations and they’re not allowed to ask for ID as part of the withdrawal process if ID could have been requested earlier – Please remember this.I’ll give them 1 star until they send my withdrawal – which i expect to receive today or in the morning at the latest.

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Very helpful in live chat to get a withdrawal processed. Highly recommend!

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Good service and I’m playing on netbet for quite a while now. I get my winnings quickly with no friction, customer service is good, always helpful and I’m getting quite many offers; I would say way more than I receive from other casinos.

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Very quick responses

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Not much i can say for the moment, I’m new here.I see that free spins are there to reedem very often which is amazing considering other bookmakers don’t do that at the same rate.Maybe on the on sports section on football matches more options to bet will be great for example: Multi bet correct score Both teams to score and over 2.5 goals / 3.5 goals etc.. Double chance and over 1.5 goals / over 2.5 goals etc..Oh and maybe an netbet app for Ireland would’ve been great

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Update on previous review.Email from NetBet on 16th March 2024 (after two weeks of investigating) Blamed me for my internet Hello, I hope this email finds you well.Our internal team reviewed your reported roulette round and as we can see, you’ve attempted to place bets, however, the bets were not accepted because your connection to the server was not stable and we haven’t received the bets confirmation in time for the round.I than challenged this after checking with my internet provider who confirmed I had no internet issue.Email from NetBet 22nd March 2024Changed their story, see below -Hello, I hope this email finds you well. Regarding the reported issue with the roulette round, I regret to inform you that due to connectivity challenges with our server at the time, your wagers were not successfully accepted within the designated timeframe, resulting in a delay in bet confirmation for the round

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Answered quick and professional

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Really poor after spending over £800 won 120 asked for withdrawal still waiting 4 days later with no sign of money is this casino a con will I get withdrawal???? Will update when I know

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So I won money from net I uploaded my documents yous accept the documents and I requested two different withdrawals from you’s reason iam here now is to say a big thank you I was a bit worried that I wasnt going to get my money I was worried that yous wouldn’t except my documents because of all the negative reviews ive read on trust pilot well iam here to say those reviews are wrong it was easy and simple to upload the documents and rather quick with depositing my money into by bank account so thank for putting my mined at ease I want to say the support the help and the service is excellent kudos to your company I will be leaving A 5 star review on trust pilot and you’s have got me as a customer now permanently this site is better than skyvegas very impressed 😁

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Lack of interest I just want my winnings back from my account

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I read some of the negative reviews and as a result noticed that you have delayed paying people because of verification documents. I have uploaded mine and also emailed the support email as quoted on your website. I have requested a withdrawal today and so there should be no delay in paying my winnings out. It is only a small amount however the delay in you paying results in me being unable to take a timeout while I wait for it because I Darenth take the time put and not be able to chase my withdrawal should there be a delay. This then results in me spending more money and as a result you are contributing to irresponsible gambling. The verification policy you have is merely a device to delay paying people out and potentially gambling what they are trying to withdraw. There is no legal basis for the unreasonable amount of documentation required and it is irresponsible of you to expect as much.

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Honestly I was thinking I’m not getting my money after reading all the bad reviews and to my surprise I got it .. haven’t even be asked my documents yet to get my money and still received them … and no I don’t work for them .. I did wait the 48 hours but got them ..thanks

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Absolute joke to withdraw money they say it takes up to 48hrs, then when the 48hrs are up you message them time and time again and all the have to say is ‘I have reached out to our team again and requested another update’ absolute bag of shi*e

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I registered and started playing some slots, had a lot of fun, even managed to win a small amount 30gbp to be exact and as I am currently off work and receiving a low income I was delighted and withdrew the funds. That’s when you asked me for document after document after document. I have never been asked for any of these documents by any other gambling site I have used and I think that there is something very strange going on here. There is no reason to make things so difficult for the customer to withdraw their winnings. This will put people off from depositing and playing because you guys are happy enough to take money from customers without problem or delay, but you become impossible to deal with when we want to withdraw anything, even just £30. I have sent you the requested documents and I await you sending me the money. If this is not resolved quickly I will be extremely frustrated as this money is going to provide food for me and my child.

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Very bog standard site with boring promotions and very stale playing games

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Criminals. Reported to the gambling commission. I think the positive reviews on here are fake. Be careful what you believe on here.

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