Lucky Days Casino PLAYER REVIEWS(39)
Mohammad Nabout
22 April 2024
Comment from ca.trustpilot.com
I wish I read reviews and people’s experience about this site before I signed up. Sadly took me 2 years and 100s of thousands of dollars to realize there’s some type of scam going on. I’ve been playing online slots for the past 7 years on multiple online gaming sites. This is by far the worst on them all and that being said comes from me and my friends and family that played on horribledays.com (fyi they all banned themselves from playing here) So when ever you trigger a bonus it will only pay you 10x your bet pretty much every single time. I have proof as all my gaming is recorded and carefully monitored. Thier RTP is actually not legit. In my 2 years of gaming on this website I NEVER won a 1000x on any bonus triggered like literally never. Verus other sites like Ninecasino or pokerstars or partycasino. Which I won the 1000x on triggered bonus over 40times including 5 max wins and many many decent 500x plus wins Sure they will pay you if you win but that’s if you actually win anything other than a fraction of what you deposit. It’s honestly so sad that the government licensed them to steal money like this. Igaming has rules and terms that these companies should be following but I’m confident this site tampers with slots RTP and are not following any rules. I wish I can share photos here to show everyone the results. I just had to say this because i wouldn’t want anyone to experience this awful experience. It’s your choice to believe me or not. I just wanted to warn my fellow Canadians. Do your own research about them and you will see.
Barbara
22 April 2024
Comment from ca.trustpilot.com
The disillusionment is palpable. I came to this platform with the hope of securing a little extra for our golden years, but now I'm left with a gnawing sense of dread. My retirement fund, which I painstakingly built over decades of work, is now just numbers on a screen that I can't access. Each day that passes without a response, every ignored plea for clarity, feels like a betrayal. The vibrant testimonials that once drew me in now mock me as I grapple with the reality that I may never recover the funds we depended on. The silence from the platform is a cold reminder of my misplaced trust, and the dreams of a comfortable retirement are now tinged with the anxiety of uncertainty.
Kim Richardson
20 April 2024
Comment from ca.trustpilot.com
Avoid like the plague! I deposited $150, lost about $35 of it, and, feeling unlucky, tried to withdraw my $115 (I didn't opt in to any bonuses). They refused to refund my own money until I played through 1x of my deposit. I've been a customer of theirs for several years and couldn't believe they would stiff me like that.
elsie murphy
16 April 2024
Comment from ca.trustpilot.com
I played on lucky days for over 2 years and at first I made it to withdraw my money and my account information hasn't changed and I have made deposits through my bank. I won $700.00 & was asked to send proof of my deposits. I didn't keep proof of the gigadat because I didn't think they'd ask for proof since I was able to withdraw before. They didn't accept my bank card photo, or my bank statement with my account number, or my void check. They said i could have used my bank statement but I sent it and they rejected it. It's the same information used when they let me open my account so I don't understand? I played their site for over 2 years why would they need proof again after playing there for over two years. Nothings changed with my account information. My bank accounts the same ? So far I've had problems with 2 casino's where I couldn't withdraw my winnings so I just shut my account down. No use playing if you can't withdraw your winnings. Honestly was my favorite casino to play on until I couldn't no longer withdraw my money and they wouldn't accept my bank statement.
Jessica Smith
30 March 2024
Comment from ca.trustpilot.com
Absolutely horrible customer service and would not recommend playing this site. They dont follow through with there bonus offers and to top it off they kept my deposit. Nothing but a headache this site is 100% complete scam. Never playing and most definitely do not recommend to anyone! Well over a month of there crap now of not getting refunded.
Goldengoat
24 March 2024
Comment from ca.trustpilot.com
The site is a scam site. They promised 100% deposit bonus and a free 10 dollars with no deposit. This is a scam just so you can register. I do not recommend it playing or putting money on this casino for the fact that it is a scam and they scan you to get a registration you're going to scam you out of your money too.
Diane Sorenson
18 March 2024
Comment from ca.trustpilot.com
Super greedy casino..they take take and take👌The wins are sad👌
Steve Loveday
16 March 2024
Comment from ca.trustpilot.com
Can I give a 0 star review? I won $16,000, and because I Did the welcome bonus they cancelled all my winnings because apparently I wagered too high “per spin”, even those their website let me (others won’t allow it), not my problem their system is so crap. Honestly I couldn’t advise against this website more if I tried.
Mark Parent
02 March 2024
Comment from ca.trustpilot.com
Awful. Phil in customer service is arrogant and if you bring an existing issue to his attention he will simply close the ticket. Had to send supporting documents to confirm account multiple times without success. They are definitely over holding as you can’t win anything compared to other casino sites, which shows theirs are rigged. Avoid at all costs.
Harry Devon
08 February 2024
Comment from ca.trustpilot.com
Do not use LuckyDays to gamble, they will not allow you to withdraw your money, my dad usually uses betway and has no problem withdrawing money. he just wanted to try a new site and he tried LuckyDays, it was easy to deposit money, they give you multiple options, card of eft, but when it comes time to withdraw, they only give a withdrawal option into a crypto wallet and then you encounter a multitude of problems when you try to withdraw. they keep telling you withdrawal failed. he deposited R5000 and won R500 and decided to withdraw without any success. we've been trying to get them to give the money back for more than 6 months now. do not be fooled.
Philomena Devlin
17 January 2024
Comment from ca.trustpilot.com
I used to enjoy playing with lucky days until my most recent play. I deposited 40euro and it was no where to be seen on my account and deposited another 50 to see if that would push both payments through. It didn't and when I got in contact with an agent they said I used the 40 to okay which was impossible as it never reached my account . I emailed multiple times with bank statements backing me up showing it left my account but never reached the casino account and they are now ignoring me. I am still 90 down with no explanation from them. Avoid at all costs.
Jenn Harbridge
15 January 2024
Comment from ca.trustpilot.com
They paid me the same day with a nice sized cashout. Which is nice. Pay the winner instead of stalling and waiting. hoping they reverse and lose it like SOME casinos do. Just last week I had a casino wait to pay me $1000...TEN DAYS. I closed my account. Some casinos have poor leadership and dont realize if you pay a person in a proper time frame they will return. If you mess around and stall..you will lose that player for life.Good job Lucky days!
Kaysh
15 November 2023
Comment from ca.trustpilot.com
such a rubbish site. please refrain from betting here. i won big ONCE wasn't substantial only 10k but since that win last year every game I play literally doesn't hit at all I'd be lucky to get 30c back and I don't get offered any bonuses in game unless I buy them. this site is robbery at its best I can bet I've paid back that win to the site 5x over and still haven't hit enough to even make a withdrawal.
Bill S
13 November 2023
Comment from ca.trustpilot.com
Waited about 25 minutes until order taken. Order was coffees and American pancakes. Told no crème fraiche for pancakes, so asked for ice-cream. Front door continually left open (November) and very cold.Food came after 40 minutes since entry. No maple syrup. Told ran out.No cutlery. By time knife and fork arrived ice cream had melted.Half way through food when coffees arrived. Cold! Had been stood on counter. No spoons.Staff seemed young and inexperienced. Very disorganized. A lot of running around, but not getting anywhere.Found Lucky Days WiFi address on phone, but when I asked for password told not available.Apparently, they are looking to expand. Don't bother. Try and get one shop right first.Will never go there again.Keep walking!
Linda Lanthier
21 October 2023
Comment from ca.trustpilot.com
The worse on line casino. I have sent my documents so many times Never approved I deleted them even with a withdrawal. Absolutely disgusting
Shelley Wright
18 October 2023
Comment from ca.trustpilot.com
Consistently the bonus NEVER happens the set game does not load so no 10p spins every other game loads and possibility of winning is very low..terrible site
Mahmoud Isfahani
07 October 2023
Comment from ca.trustpilot.com
People of Canada, Ontarian please do NOT register with Lucky Days Casino its a fraud and lies. I won $300 and they don't want to release the founds!...they have asked me to provide them proof of address and identity and i was so honest with them and sending them as exactly as they wants and they always comes to an error and lack of prove!?...They are coming up to so many nonsense and stupid reason to rejecting my winning founds. $300 is nothing for me to be worry about, but my honor, nobility, reputation, and respect is been invaded and heart broken by being humble and honest to them. Please if anyone who knows any aturity or lawyer so i can perssue this matter with them. Thank you
Unhappy
24 August 2023
Comment from ca.trustpilot.com
So I liked this website for awhile but their customer service tanked. They told me to use their bonuses and they would reward me so I did. I started using them and the wins stopped happening. And then they just absolutely stopped respecting me. So a customer of three years that did what they said and used to treat me well.. and then bam. No respect. I have screen shots to show as well.
Bobby rush
03 July 2023
Comment from ca.trustpilot.com
honestly didnt want to pick a star, just a rip off. well done to the makers. this site controls the percentage of win loss. i have played multiple sites and its funny how this one seems to not allow wins. i have favorites that pay but on this site they dont. run away people and keep running
BuldogCW
16 June 2023
Comment from ca.trustpilot.com
I want all the players or new players out there to know what a SCAMMING ONLINE CASINO THIS IS. I joined this online Casino this month and I spent almost $10,000 within 2 weeks. Then I got an email from Aroa an Agent for the Casino telling me she noticed I played more than usual. I don't understand how she can tell me that when I just joined 2 weeks prior to her email. So she sent me an email that said this:Aroa (LuckyDays)10 Jun 2023, 14:00 UTCHey Bonnie,I trust this email finds you well.I noticed that you played slightly more than usual in the last days.As a gambling operator our main goal is to offer a safe and healthy gambling environment for our players that encourages the safe gambling experience in order to reduce the potential of consequences associated with gambling.Due to this we wanted to contact you to confirm that you are pleased with your gambling budget and time spent with us and inform you of our available responsible gambling tools which you can reach under My settings > Responsible gambling when you are logged in.The Responsible gambling team is ready as well to help you set up any limits on your account or make changes on your selected features if needed.In addition, we would like you to know that you can send additional documentation anytime related to your affordability to help us understand your current situation and avoid future limitations on your account.Income from owned businessSale of propertyHeritageStock dividendsother incomesAll you have to do is reply to this email and attach the documentation you have available.Thank you in advance for your understanding and cooperation and I hope to hear from you soon!Best Regards, AroaAroaThis email is a service from LuckyDays.[XPD0RM-JJ1XR]How dare this Casino ask for PERSONAL INFORMATION on me! It's non of their business what I do or what my career is or anything. They should just be thankful I am playing here. But no, they wanted PERSONAL INFORMATION then I wrote back telling them I can spend whatever I set my budget at. Then when I went to login and play after they blocked and closed my account because I did not send them the PERSONAL INFORMATION. So I went on live chat to them on the website and asked why my account is blocked and closed and the Agent said I was sent an Email regarding this. I said no, I did not receive anything about this. So they said I will get sent the email again and never did get anything as of yet. DO NOT WASTE YOUR MONEY HERE, ITS A SCAM!
Brent Seguin
04 May 2023
Comment from ca.trustpilot.com
I took a 50% bonus from this casino.I put 20$ of my money into my account and they gave me a 10$ bonus but when I looked into my account they applied my money a long with theirs all as bonus money,30$ all bonus.They counted my 20$ as bonus.Then there for ever checking your location while playing a game and it freezes the wheels up.Do they expect me to move out of province while I'm playing.Play elsewhere,this casino are nothing but crooks
Ben M
25 April 2023
Comment from ca.trustpilot.com
Zero Stars.Please please please do not sign up to this ‘mickey mouse’ site. The worst casino experience of my life. And I have played dozens of online casinos. The games are very poor and rigged no chance of wining and the customer service is none existent. If you win they do not pay out. Please please please stay well clear.
Eli Corn
15 March 2023
Comment from ca.trustpilot.com
At first I like to say it was quick pay out easy to win then I won maybe 2 to 3 for big times. And after that I stop winning I win maybe a dollar here five bucks there but other than that I just lost money lost money lost money time after time after time they’ll give you money in the beginning 345 times if you’re lucky but after that they just take your money they don’t let you win it sucks I lost maybe good 500 bucks just trying here 20 bucks here 15 bucks there but no they won’t let you win any more
Yeah Right
02 March 2023
Comment from ca.trustpilot.com
I threw in a light $50, everything went well, verified my ID, played on one game for 5 mins before I wanted to play something else. Right then, it told me they had to locate me, then proceeded to tell me i’m not located in Ontario. Talked to chat, it completely disconnected me from the “service rep”. Still can’t log in. Not going to bother with it anymore. Glad I didn’t put more in.
Hope
22 February 2023
Comment from ca.trustpilot.com
big s-ca-ms don't w-aste your time and m-oney here they are 200% s-cams I do not re-co-mm-end had ab-out 15 000 in my ac-co-unt I can't find any-thi-ng anymore they've stolen my m-oney now and almost got away with till ””““ s w i f t p I evin. 0rg”“““ was able to get it out with due legal pro-cess I suggest you co-nta-ct them too
Lucy Cherry
21 February 2023
Comment from ca.trustpilot.com
I played a few of their slots and won 930.00 then went to request a withdrawal. Before I had registered in, they requested an ID which I promptly gave to be verified. When I won, they requested a utility bill and bank statement. Also a screenshot of recent etranfer of how I deposited. I did all that. Now their telling me my bills are rejected because address don't match or address is blurry. I have recieved none of my winnings as of to this date. I keep sending my bill and bank statement. Chat support says they are still reviewing my documentations. I would not recommend this site to anyone. Run run run away. Stay far away! Warning ⚠️ ⚠️ ⚠️
Otto
03 February 2023
Comment from ca.trustpilot.com
They are not transparent about the terms off their bonuses before you have made a deposit. Customer service doesn't reply. There are so many good online casinos out there, so there is no reason to go for this one.
Jean Tremblay
02 January 2023
Comment from ca.trustpilot.com
I deposited about 500$ today, been playing all night long with 0.20$ bet and got about 6 bonus in total, this has never happened before in my life and makes no sense, there's something shady going on this casino, pretty sure the rtp's are not what we are told.
L.S
31 October 2022
Comment from ca.trustpilot.com
I've been playing on Lucky Days Casino for about 2 years now and I've never had an issue with withdrawals. Read the terms and conditions of the bonuses, and have valid documents to confirm your identity. Simple.
Madhusudan Adhikari
27 October 2022
Comment from ca.trustpilot.com
The worst casino and customer service that I have ever dealt with. If I can convince you to do one thing please please don’t ever make it deposit onto this site they will steal your winnings and make it impossible to contact support to get any type of resolution. They steal 60000 krone.
Larisa Lucaci
25 September 2022
Comment from ca.trustpilot.com
I just dont understand how a casino can take so much and never give back nothing, I know that games are about luck, sometimes you lose sometimes you win, but here you only lose, I played for months, daily, I never won anything, after I deposit money, it never increases, it just goes down! it's not even funny anymore, I don't understand how it's legal to only take take take
Luke Pigeon
08 August 2022
Comment from ca.trustpilot.com
The worst casino and customer service that I have ever dealt with. If I can convince you to do one thing please please don’t ever make it deposit onto this site they will steal your winnings and make it impossible to contact support to get any type of resolution. There’s 1 million online casinos and I bet you all of them are better than this one so please find another one
Don Matthews
13 July 2022
Comment from ca.trustpilot.com
Sent tons of emails to cancel my account and two people replied saying someone will look into it… still no cancelled account and emails are now bouncing back. Terrible customer service and deposits never show up. Avoid this casino
Arlene Horutko
26 June 2022
Comment from ca.trustpilot.com
The bonus terms etc is unclear I just lost my winnings of $7000 because they said i betted over five dollars. Then they tell me I cannot get my monies back because I violated their terms and conditions and to top it off the service associate totally ignored me and did not respond to my conversation. I have closed account and screw them I play on various sites and this was the worse of them all. If there was a star I could place in the negative I would pick the lowest star. What a horrible site and not worth the headache - lesson learned.
Mizzmumzy
15 January 2022
Comment from ca.trustpilot.com
Obviously the people complaining are sore losers and/or didn’t read the terms and conditions before depositing and playing. The verification process is the fastest I’ve ever seen. I got verification over live chat within minutes. The withdrawal time was also very quick - less than 10 hours and I had my money in MuchBetter account. I can personally attest to them not keeping winnings - considering I deposited a small amount and won big, which will also speaks to the claims of people “never winning”. I can honestly say, after only playing here less than a month it’s one of my favourite, out of many I have played at and the ones I am a regular player with. Don’t listen to the people giving bad reviews, Their customer service is top notch and even tho I’ve only made 1 withdrawal so far, it was fast and painless verification to get it. I HIGHLY RECOMMEND LUCKY DAYS!!!! ~ Mumzy aka K.P
benji roberts
07 January 2022
Comment from ca.trustpilot.com
Really bad customer service. Did a sign up and deposit offer through Offertoro for a reward and they neglected to confirm with them that I completed the task. Would not accept that they are responsible for reporting completion. Would not recommend this casino, there are much better platforms to choose from. Be warned, stay away!
Nehad Khan
09 September 2021
Comment from ca.trustpilot.com
Hi guys I am gambling last 7 years and ever bad casino I played that is luckydays casino I play months and loss huge money there games not pay at all even 500x bet. They are playing with people money and make them crazy. This casino should cancel license I would complainer to commection if need proof I can provide my bank statement and can see how badly I loss there. So my request to every one please stay away from that casino and complain about them.
Jonathan Landry
29 August 2021
Comment from ca.trustpilot.com
This casino quickly verified me within a 24 hour time frame and Immediately sent the funds as I requested . No games , they value their customers . Will definitely play again
Laura
04 May 2024
Comment from ca.trustpilot.com
I feel so stupid for ever believing in luckydays. they made all these grandiose promises about how I could 10x my investment overnight. But as soon as they had my $6,800, they disappeared. No responses to emails, no way to withdraw funds. NOTHING. Im starting to think this whole thing was a scam from the start. Lesson Learned..!
I feel so stupid for ever believing in luckydays. they made all these grandiose promises about how I could 10x my investment overnight. But as soon as they had my $6,800, they disappeared. No responses to emails, no way to withdraw funds. NOTHING. Im starting to think this whole thing was a scam from the start. Lesson Learned..!