Betway Review

The bookmaker is a fraud. My username – steiwemau. Advise you to avoid this lousy service. Consultants respond according to templates. They blocked my account, referring to some point of the rules. It’s a pity that I read the reviews after I started playing there. They have blocked my account and don’t even want to give back my deposit. I will complain about this bookmaker to all services that can affect their license. This is pure fraud. AVOID IT!!!

Reply

My account was closed this morning but haven’t received my withdrawal money and what’s going to happen to my balance as of last night?

Reply

I need help regarding my account, I’ve been using betway for over five years however I have had funds confiscated for over two years now, I sent proof of address, proof of bank card ownership, I even sent months worth of bank statements as requested.Even tho I have sent everything as requested many times over live chat keep telling me to send them again every single time.I want to withdraw my funds and close my account however they now say they need a new payment method to withdraw to, I gave them that too but no luck. If a manager could get in touch to help I’d appreciate it.

Reply

I’m a new customer & trying to clear up a miss payment but can’t get in touch with Betway anybody help Betway please contact me !

Reply

i withdrew £900 on the 19th of February and its now the 27th and i still haven’t been paid my winnings, ive never had any problems with betway before and they usually pay my winnings asap, but this has been handled shockingly by them, support email is woeful and useless, and thats only if they get back to you, very unhappy with this, its sad because betway is my choice of casino

Reply

I have deposited 2000 and 5000 INR on 28-Jan-23, 5000 and 5000 on 31-Jan-23 and they still are not credited or refunded back to my account. I have sent out multiple emails and talked to support over live chat. They are not resolving or providing proper response at all. Its been over a month and they still have not resolved my issue. Please help on thisTheir customer service is totally worst

Reply

My username is jarvis43… I deposited an amount of 1000INR on 6 Feb, today is 26 Feb till time not credited my money to my betway account…. I chat with customer support he said we have received ur funds but we never guarantee about processing time, I was like what kind of answer that was …see betway this is the way u r loosing ur market in India …i did 1000INR if i make 50K what will be my situation right now…i was following betway since two n half years…..if you are really genuine give my 1000INR back I hope you understand the value of my hard earned money.

Reply

Before this website is good easy to play when you transfer money after 30 minutes you can see in your account and play now I send money twice didn’t see in my account in Betway you guys are sucks scammers

Reply

I’m very disappointed with your service. I deposited R100.00 on Friday EFT from Absa, the amount is not showing on my account. Yesterday I deposited the same amount to Betway and it still doesn’t show.

Reply

I have deposited 500 inr through upi bank transfer bhawan123@hdfcbankName bhawanpreet10 feb I did today 26 feb16days passed but my money not credited in betway accountWhen ever I try to reach customer cre they have no answer do know about any thing and give time frame I can not imagine such a burst and pathetic site running in india people are depositing and get hunt of fraud this is totally farud site totally scam ao avoid this to play

Reply

So after leaving a review yesterday, I got a reply also an email, but yet again I reply and I still nothing, is the funds you owe me actully going into my bank at any time soon as it’s been a week!!!!

Reply

Deposited money to my Betway account , but not registering , so I’ve tried to contact Betway via email, live chat & customer service phone number which no longer exists. Not the kind of service I was hoping for.

Reply

Withdraw of 975 on the 19th and said paid over a week and still no funds, absolute shocking service no one replies back. Sent of documents as requested and ignored… quick enough to email back but still no help, the withdrawal is either coming or not!!!!!

Reply

I am Deposit 1500 rupees throw UPI But till time i am not received my money in my betway account.4times i am chat with Betway agents But every time same answer But not solution.Betway customer support i am send mail But not respond.this is my second time.Becareful Dont use this betting app.

Reply

Withdrawal still ongoing 4 days later, documents were emailed over 3 days ago. Despite being told 24-48 hours, there is no sign of my withdraw hitting my bank. This is a lot of money won fairly as 100% cash, customer support just say the same thing – no timeframe can be given. Poor service never had this issue with another site.

Reply

Did not receive my winnings , has been 6 days now . Never had a problem with them before to be fair . But no way of contacting them to resolve the issue.

Reply

it lock my account without any reason. They do not able to show me any reason. i had a pending withdraw. They also do not give my money. Frist they verified my id card and when i made a withdraw they again want me id and address proof and instant i give that all document. they lock my account without send me any email. And they do not give my withdraw. i did not break any rules. This site just take my money silently without providing me any reason.

Reply

Scam no Customer Service nothing no Email they habe big problems.Bonus 12 Euro they dont Book ist since dass and i trink never.Your Chat Robot is nothing.i trink you was is over

Reply

i am a new member of betway.This is my frist account. Betway lock my account without any reason. They do not able to show me any reason. i had a pending withdraw. They also do not give my money. Frist they verified my id card and when i made a withdraw they again want me id and address proof and instant i give that all document. After they wait me 19 days. After they suddenly lock my account without send me any email. And they do not give my withdraw. My id card 100% real, i did not break any rules, only one account so where is the problem? Betway just take my money silently without providing me any reason.

Reply

Wish i read these reviews before depositing into these scum, been waiting on winnings for over a week now, these rats need shut down. Reply – i have not recieved any message? Checked everywhere

Reply

It used to be a good site, now it’s an absolute scam and does not give you the withdrawals, it tell you it’s been paid but it’s complete lies!! Avoid this site

Reply

Absolutely a disgrace, no feedback on email and live chat is a joke. Struggling to fica my account with no satisfaction at all.Rethink before you start an account or betting with betway.

Reply

Hi, Ive been Waiting Since December 2022.With a Big Withdrawal from Betway. Ca i have sent all documents required. There is no email contact, no vaild number to call.. and the live chat .. Is a joke. Cause its a robot.. Best thing ever. Final got threw a live agent.. and Claim there waiting for 1 more piece if doci from my bank.. Did that . Yet the Live Agent. Sent me an email Address that does not work.. WOW. Cant get through to anyone. .My Money is being held Hostage.. Yet they have my Winning, My Personal Info.. ect. Im looking for my winnings!!!Steve M.

Reply

I have deposited Deposited:20,000 (UTR: 235096099872) : 16-dec-202210,000 (UTR: 235070219780) : 16-dec-202220,000(UTR: 235013041415) : 16-dec-202220,000(UTR: 236394989740) : 29-dec-2022I have deposited total 70K, already 2 months are completed and sent all proofs still amount not refunded. I have connected live chat 5o times evetime I am getting answer “under review”. Please don’t play games with customer money. other peoples please don’t use betway app to play the game.

Reply

IT’S A SCAM. I wanted to give it -10 but 1 star will suffice. 10 digit phone lines, live chat is a bot, false adverting, denial of deposits denial you qualify for promos you signed up for. In my opinion the Gambling Commission should also be looked into for allowing this company to operate and use its name to lull people into a false sense of security as it stamps it’s approval by having their name on the company site. I have already complained to Betway via email and I can send the thread, proving everything i put in this review.I’ll need a link or email to send this privately

Reply

Again today after 2201/- which got deducted on 3rd december still i didn’t get the money back yet and today is 18th january,i have provided with prood of deposit and also bank statement for that , Now again my 1005/- got deducted which was done through UPI PAYMENT AND 2001/- was also done UPI ONLY , Where is my money ,many of the agents told different dates that i will receive money , you guys are teally cheaters i want my both the money back 2201/- of 3rd december and 1005/- which is done today and got declineHi cheaters when are you planning to return the money?this msg is of 18th january cheaters2 time my money got deducted and still no update for returning back after giving proof3 december &18th both money are still with you all cheaters

Reply

HiIt is fraudulent company. Please keep away from this betting company otherwise you will lost your money. Do not deposit. You can not withdraw your money once you deposit. Betting commission must cancel their license.

Reply

Over one year now like every other victim of this site,issue,failure to review my funds and leave,they lock you out without warning and heartlessley steal your assets. Promises of returning them after being grilled for documentation that they already received when you joined.the devil goes to church,and these thieves are pure rogues,4 billion plus worth.

Reply

If I could give 0 stars I would. Horrible services and no communication. Been waiting 12 days to get my withdrawal and still waiting. They refused to refund my funds back to the original method of deposit which legally is what they should and pushed me into choosing a different method. No surprise that I could not manually do it and asked support to change it for me and after sending all the relevant documentation no communication from their side to tell me its done or cannot be done. I had to chase them 4 times a day in the live chat so that I would get half an answer. 12 days later still going about it. They ask me to change the method of withdrawal and the website does not allow me to and its a never ending circle!

Reply

Very disappointed, It’s been more than a month my withdrawals pending !!! When you win they never give your money ,,,, please everyone don’t play here it’s scam .

Reply

Do not use betway. There is NO customer support. Live chat is a bot – there is no telephone number and no email support – how are the gambling commision even allowing this? They should not be licensed with no contactable support team. Still waiting for my FB to be added and i have no way of telling anybody that it hasnt been

Reply

After all the bad reviews was a bit concerned but not had any problems won some money last night withdrew and was in my account just after dinner today, not bad!

Reply

I can’t even request a withdrawal, they never reviewed my documents and I only able to deposit and bet so there are no gain as I can’t withdraw it and till now I only lose as they want to lose all balance then verify my account

Reply

What is this company doing ? The first time in my life I won 1050 gbp and make an withdrawal for them and still they have more than 2 weeks that money aren’t on my account ? Is this company worth unable to pay me 1050 gbp ? Im gonna write to state entities about these case because this is not happening only on me and As these company knows how to protect their bussines also gamblers should be protected by the Law . I sware if they don’t bring money on myAccount im gonna spend money to harm these company in different ways .I sware they will have a bad review every single day from me . Give my money Betway . Hope to see these review .

Reply

Shocking company, they have been ignoring me since I highlighted as issue with my withdrawal not being paid into my account. They owe me money and just will not respond. You can not talk to anyone – the support bot is only a automated response service and all phone lines in the uk have been closed. Disgraceful, avoid!

Reply

My withdrawal Amount Rs. 5000 (Transaction Date & ID : 277845985 -12 Feb 2023 11.02) is not credited to my account. you said he paid THIS ISSUE LAST 8 DAY BUT NO SOLVE so check & reply. I send my bank statement your email 12 Feb to 20 Feb. so this froud site. NOT PLAY

Reply

All other sites instant withdrawals or atleast approved within 4 hours.Approaching 48 hours now and still stuck in commenced which according to the live chat means it’s with your processing team? I’ve had no communication to say if I need to do anything further so I’m stuck in limbo against your own terms which I’ve read stating within 24 hours with processing team yet I’ve heard nothing and it’s just stuck. It’s a joke I’m waiting on 1.6k here and after reading reviews I’m not more skeptical than ever I’m going to retrieve it I mean they’re more than happy to let me deposit 250 in one night but not to happy to let me get my return out of it.I will amend this review once I have had satisfactory communication or an outcome but right now they’re making it difficult to understand what is going on

Reply

Betway is big scam they do whatever they want it’s been 2 years they blocked my account but still they don’t unlock don’t play betway they collect your all information and sell to third party betway is not good don’t play (scam betway are service)Just make a useless reason and locked your account if you win big money they blocked your accountI’m really unhappy with this betway better app is bet365 2 scores early payout but betway not scam crazy time scam monopoly scam I saw many videos they scam us. My advice is don’t play betway not good

Reply

Avoid. There is literally no customer service team so, if anything goes wrong, there is absolutely nobody there to resolve your issues. I failed to receive my welcome bonus bets and tried to contact them through the following methods:- Live chat – it’s just a robot with no way to talk to a person- Phone – they’ve disconnected the number- email – they ‘don’t monitor the inbox’- Twitter – an automated tweet tells you to DM them but it’s literally impossible to DM them as it fails every timeThey’ve clearly sacked the whole team and so I see no reason to use them.

Reply

I signed up to Betway on the 18/01/23, my account was verified on the 19thI placed a few bets that won small money. My withdrawal was not processed and I asked for more verification. I sent this promptly and have been ignored so far. This is breaking UKGC regulation 17.1.2.I am warning other gamblers to be careful with this company. I will try to update my dispute resolution and proposed compensation.

Reply

I have deposited INR15000, 10 days back but still amount is not credited to my betway account.. i sent mail to support team as well still no response. Daily im contacting to support chat as well.. every day im getting response from chat team like ” we escalated issue, bankers will look into it”, apart from that my issue is not moved furthur. Below are the reference numbers which i got from support mail team. Daily im sending mail to support teams. After posting the issue in Trustpilot they have taken the details from me but still no response from themReference number : 0001826001361

Reply

A JOKE… I PLAYED THEIR ALLEGED “PRIZE WHEEL” ? OVER 200 TIMES.ALWAYS, NOT A SINGLE TIME EXCEPTION, ALWAYS “LOSE”. THE WHEEL IS DIVIDED IN 8 SO BASICALLY I GOT 7/8 CHANCES TO GET A PRIZE.NO…NOT A SINGLE TIME OVER 200 TRIES. WHAT A JOKE!! AND DONT TELL ME IT’S ONLY DUE TO LUCK OR LACK OF LUCK IN THIS INSTANCE. IT’S 100% FIXED AND I MIGHT CONTACT THE GAMBLING COMMISSION TO HAVE A LOOK AT IT CAUSE IT’S JUST SO FIXED.

Reply

This is the worst customer service I’ve ever had absolutely horrible as soon as they fix the mistake I will be closing this account it’s a joke, they say 24/7 available but no response to request. Just as no deposit reflects on the account, it’s been hours now. Really disappointed in betway.Another client leaving their business.

Reply

Scam. Takes your money but never good pay outs. Never gave me my match bonus. No human to chat with unless you call. Just seems never win anything and I’ve deposited a lot will remove myself from this site. I’ve found another one that pays and I’ve got to cash out

Reply

I’ve been issues cashing out my bets (withdrawals) Watch out guys this bet platform won’t pay your wins. Worst experience ever with these guys. Ive made a withdrawal request but never send me the password to accept it. After a few tries I’ve asked multiple times to give me the password or to resend it to me but they say they just can’t to anything for me. All they say they can do is to contact payment département to ask them à new transfer… but as long as I don’t receive the password I’ll never be eable to accept my deposit. as result my deposits are now expired and can’t do anything. AVOID THIS APP I’ve lost all I’ve had because now my transfers are expired. Do not trust

Reply

Shocking website do not go near this bookmaker if you have any other stick with it casino and sports odds are shocking ?

Reply

I have deposited INR15000, 10 days back but still amount is not credited to my betway account.. i sent mail to support team as well still no response. Daily im contacting to support chat as well.. every day im getting response from chat team like ” we escalated issue, bankers will look into it”, apart from that my issue is not moved furthur. Below are the reference numbers which i got from support mail team. Daily im sending mail to support teams. After posting the issue in Trustpilot they have taken the details from me but still no response from them Reference number : 0001826001361

Reply

This is the worst customer service I’ve ever had absolutely horrible as soon as the fix there mistake I will be taking out all of my money and closing this account it’s a joke

Reply

Betway platform everything is ok and good except withdrawal policy it takes around 7 days for withdrawal very bad quality for any betting app

Reply

Update on my withdrawal that Betway have still not given me! Finally had a email and I not aloud my money unless my bank send them a letter to prove I not received it, I have my statements to show this but won’t accept it and my bank can’t do such thing, betway have admitted it failed the first time so surly it’s there mistake! My bank telling me to tell betway that the ARN no. I given them from betway is saying it never got sent and to ask betway to reinstate it and do again, clearly I can prove I have not got it, but I’m stuck now as my back won’t help write a letter and betway been so hard to speak to, my withdrawal was the 3rd of Feb! It’s an absolute joke, and nothing is getting solved, and betway you really need to sort your customer’s service out its shocking, I won’t here from you now for another week by email, I not giving up and I will get my money!!!!!!!!

Reply