Betway Review

They’ve put a leg as failed when it was meant to be a win and now ignoring me trying to get my money, also been waiting on a withdrawal for about a month. Live chat is fake says you’re number 3 in queue and you wait for hours and still says the same thing. Do not give them you’re money

Reply

My username is papdaddyI have made multiple withdrawals over the last few days. 6th July – Rs. 7300 – paid and reflecting in my bank account5th July – Rs. 6600 – paid and NOT reflecting in my bank account5th July – Rs. 6000 – paid and NOT reflecting in my bank account5th July – Rs. 6300 – paid and reflecting in my bank account3rd July – Rs. 11000 – paid and reflecting in my bank accountThe automated support says that it should have been reflecting in my bank account in 24 hours which it is not. please look into this and resolve.Thanks

Reply

Username paddy83xx they just a scam my account was locked the 2 July after u try collecting my winning of 3250 euro yesterday I got a call from them and now they just block me and my withdrawal was removed from my account I still wit a call from them .they don’t want pay you out the just robber I won’t advice play on it costumer service very poor and when they start see that u winning they just block you …they only a scam ..i would love they call me but I know would never happen

Reply

Betway are just robbers and scammers I’ve still not received my money that I withdrew on the 5th off march I’ve sent so many emails and not 1 reply as you can see they never reply to me but there going to come unstuck I’m not dropping this I want my money

Reply

Betway is a scammer website i asked into a withdraw request but they are trying everything to hold back the money, there customer service is everything but provide help do not recommed

Reply

So the whole experience. A lot of money have lost on this site. Today deposited £20 and after all my complaints and reviews that they’ve done something to my account as a constant loss is not just unlucky. Bonus after bonus, line winning, won couple hundreds and then a message all over my screen that they are logging me out for 15 min as I’ve spent too much time on. 2 hours guys TWO!!! When I played off 1,5k constant dead spins and played 8 hrs you didn’t bother to log me off for even a minute!!!! How obvious!!! Guess what happened when I got log back on?? Dead spin after dead spin, basically they triggered it. After all the thousands you have basically stolen such a disgusting thing to do. For one minute I actually thought that I might get at least 10% of what I have lost here, but it was a silly thing to do. Save your money people there are better sites out there

Reply

Thank you betway for stealing all my money with no bonus hope your All enjoying everyone’s money you keep stealing yes the games are tested to the highest quality of scammers so thank you very much

Reply

I’ve accumulated lots of free bets and spins last week in the reward club that was due to be paid into my account on Friday (yesterday) and nothing I’m unable to get through on live chat left there waiting for hours. It’s ridiculous when will my free bets be in my account?

Reply

BEWARE! They are a scam!! I put in 40 bucks once, and over the next couple months I noticed little random amounts being takin from my account. My bank determined betway had hacked my account and took approximately 300 bucks from me which I did not know about or authorize. Please be careful with this site. I had to change my card because they hacked it.

Reply

BetWay put my account “under review” for no reason. Wouldn’t let me withdraw money. Suspended for weeks, refused to say why. Thieves basically. No other betting company ever did this to me before or since. No trust – Avoid !

Reply

The worst company I have ever come across … I have lost all my lifetime savings for their technical glitch everytime when I was trying to put bets which was a win . After that they close my account I told them ok whatever money is in my account give that back they took like reo months finally they said we are releasing the amount on your potm AstroPay but again I did not got the funds and they are saying they are unable to clear funds on that account . So cheap and fraud company . Government should ban these app in India .

Reply

I had an account for a few months. The moment I won a few hundred pounds, they blocked my account and would not let me withdraw. It has been several months, and I have sent several emails. They keep asking for bank statements and utility bills and I’ve given them everything. No phonelines, terrible email response time, terrible service. I feel I’ve been robbed of money and time.

Reply

Deposited money into account….Never reflected….can’t place any bets or play any slots whatsoever….My bank has notified me that the money was successfully into my betway account.Agent kept me waiting for almost an hour only to tell me that it will take up to 48hours for them to “give me feedback”In the meantime I can’t do anything and lost money too!!!

Reply

Would give -100 stars!!! Disgusting service Sent 15 emailsAttempted 5 times to callBeen on live chat last few days throughout was at number 5 in queue for 3 hours waiting finally got to number one and was on hold for 30 mins to just cut off at 11pm disgusting got an email from them asking if I want my account open to just reply yes which I did guess what no response absolutely robbing casino I want my money back only seem to respond to trust pilot so having to come on here AGAIN!!! I’ve saved all chat tickets as proof unlock my account or send me my money back it’s simple….

Reply

Absolutely appalling site, I registered this evening made a deposit and within 5 mins I received a message on my screen telling me my account is locked! No humans to resolve the matter at hand only chat bots. I have emailed them yet had no response, Do not trust this site save your money!!!!!!!!!!

Reply

The scratch card promotion is misleading. I’ve played multiple table and spin games but haven’t received any scratch cards whatsoever. It’s been more than 48hours. Instead you guys imboxed me in-app saying congratulations you’ve unlocked scratch cards follow the link but when I do, still nothing!

Reply

I withdraw INR8,00,000 on 25th June, they delayed withdrawal saying it’s under review but now they blacklisted my account without any reason. They never reply on email. If they do reply they just say it’s under review. Guys I will suggest you stay away from this app.

Reply

Would like to update …. thanking betway for sorting out my issue regarding the welcome free spins..as assured by yourselves I finally received them and a bonus 25 spins for the inconvenience…at first was skeptical but I have to say I was wrong ..thanks again betway

Reply

Iam so disappointed. Been playing and losing and i made deposit of 3000 as etransfer and they recieved it and not reflecting in my account of betway.I have contacted them via email and alwys same answer not helping at all and even they say allow us 2 hours to look at it and then nothing. I hope they will do something about it and resolve the issue as this already causing a problem with my Family.They have said to send proof which i did and nothing seems to work.Stressed and not able to sleep honestly .Username is Simoramdana.

Reply

Ok, this page had me worried because my withdrawal was not nearly instantaneous like all the other major betting sites. Although they do take longer than others, (weekend are not instant transfers like other sites) once it was seen on Monday my withdrawal came straight through my original payment method.About the site, well its like all the other sites, (win/loose is random, ruthless and lucky) although they don’t have as much roulette choice as other sites. And I get that stupid warning about playing time in the middle of a game or glitches when I’m winning when I think im winning.On another note, I would never advise anyone to gamble, not even for so called “fun” lol

Reply

Can’t get through to a single person on the group chat. Just automated rubbish. PayPal withdrawals don’t take 3 days to process. Money has been confirmed for the release 2 days ago and still nothing in account. Why are betting companies so quick to take your money but take so long so give back AFTER account is already verified.

Reply

Be absolutely honest iam very upset…I deposited twice but nothing showing on my account ,they took money from my bank but don’t show on my betting account

Reply

Won 1080.00 then you temp suspended my account the 6th of March I’ve been in contact since and have same bull excuse of there is some one reviewing the account and get no where ,it’s pure fustrating dealing with ye,thanks for robbing 1k off me

Reply

Literally the worst don’t waste your money with them u will never get your withdrawal money back and the laziest operations team

Reply

Signed up to Betway today thought I’d give them a try deposited £60 and I’ve get two pending withdrawals from the horse racing and games totalling £610. I like the lay out, love casino and range of games but the only bad thing about this casino is the withdrawal process. Most casinos do instant withdrawals these days but with Betway it is still 2-5 working days which is behind the times. Overall positive experience.

Reply

BETWAY ARE STEALING PLAYERS WINNINGS! I HAVE A WINNING BET WHICH HAS STILL NOT BEING PAID. I HAVE SCREENSHOTS OF PROOF BUT THEY REFUSE TO PAY MY MONEY!!! THE CUSTOMER SERVICE IS ALSO PATHETIC! I DONT WANT TO HAVE ANY PRIVATE COMMUNICATION WITH BETWAY. ALL COMMUNICATION MUST BE LIVE FOR EVERY PERSON TO SEE WHAT YOU GUYS ARE DOING TO PEOPLE!

Reply

honesly i was happy when i open account in betway i gave good review,but know people please think where you spend your money,because i deposited 2 times last week and they didnt credited money to betway account.they took it from my bank account but didnt credited to beting accout.i think thats criminal…i lost my 70 pounds but i just want when other people dont make it same mistake..this site are fake scam .think before you make a deposit

Reply

Please read my previous review to understand why you should not under any circumstances trust this company . No customer services – can’t contact them and when you raise an issue with Resolver they cancel your account . By doing this they prevent you from being able to use the online complaint service or allow you to withdraw your funds. How are they allowed to sponsor West Ham and races at Cheltenham but behave like back street bully boys ?DONOT SIGN UP- they will treat you with utter contempt . Again I urge you to read my previous review for details

Reply

For months I’ve been having problems.with Betway, now it has just gotten worse.I love playing the Aviator game but it is so rigged its notnright. When.you are about to win they kick you out, whe. You win and cash out, they don’t give your money they say its “Stage time out”. They also have a big habit of slowing down the system which will say “slow network” which of course only happens as you are about to win.I played for an hour today on Auto Cashout and lost continuously, just as I was about to win, suddenly “Network was jammed” and guess what, my bet didn’t go through. Immediately and I lost the win.

Reply

If I could give 0 stars, I would. Betway you are a joke. I have my account blocked for more than a month with an amount of $700 and also a $100 that I had deposited in the account but I never received it but my bank sent it. Your Chat is controlled by children or what. Live chat with more than 7 hours of waiting and still no answer your support email is useless because no one answers us in return. At first I thought I was the only one but the reviews say otherwise.

Reply

This company offers incredibly poor customer service. It is literally impossible to phone or email them; they insist on using their chat, but the delay is immeasurable. I have twice had the chat on for close to two hours with no response. It is extremely irresponsible, particularly when someone with a gambling disorder would need to self-exclude from the stie.

Reply

Doesn’t honor promotions or give information when customer service is contacted. Not sure why I would ever make another bet as part of a promotion again.

Reply

They received £95 directly from my bank to there’s at 1am Friday morning and I am still without the money in my account. I have spoken to them every single day and get told to wait it is under review. I have proven without doubt that they indeed have received the funds. What they are commiting is fraud on an emmen scale look how many people they are doing this to, they are clearly using other peoples money to pay there massive debts. I urge any one at all to email me with there complaint as I am currently building a case against them with the gambling commission and ombudsman what they are doing is illegal.

Reply

Betway terrible customer service, 3h in wait and still nobody to ask to put the lines back up. Most of the time the lines are suspended as soon as an injury update touches the report or just cause the traders are don’t know how to price odds or they don’t want you to get your plays off in an simple parlay. will wait 3 hours for lines to be the same before the were suspended

Reply

Absolutely horrendous experience with this company. I naively assumed this was a professional company but I’m left feeling like a victim of a scam!I had requested a withdrawal of $500 CAD (I originally deposited $700) and it’s since been 15 days since that request. My withdrawal has been withheld indefinitely with next to zero support. They sent me an email asking to verify my address (funny how they ask that after I’ve used their website, deposited funds, and now requested a withdrawal) – I sent proof of address with a utility bill 9 days ago and since then it’s been radio silence. Any time I contact support they just say they can’t provide me with any other information other than it’s with the operations department.At this point I don’t know whether I’ll ever see my $500. I would strongly suggest to read other reviews of Betway and avoid at all cost.

Reply

I had 17111.79 points and should have received 3000£ in cash to my player account.This promotion was valid from 16th January until 29th January on SLINGO GAMESCash prizes were to be paid out within 48 hours after the end of the promotion.WHERE IS MY MONEY FOR 3rd place?For 2 months no response on this matter, you just blocked my account for a month. You don’t reply to emails, you just post stupid rules

Reply

The single worst betting site I’ve used. Nearly criminal. Customer service basically non existent. I have pages of downloaded correspondence. If I was capable I would prosecute. DO NOT DEPOSIT

Reply

The platform’s user interface, customer support, and payout procedure are just some of the topics covered in the review. In case you’re thinking about using Betway for your betting requirements, this review can be a useful resource.

Reply

Got a new bank card and tried for months to have it updated on the app. Didnt work and i have £50 credit I wish to withdraw. Contacted Betway support over four times regarding this and they have ignored the issue after promising a reply. Seeking legal advice to get my money back. Avoid Betway its a very unreliable betting service.

Reply

I deposited twice but betway didn’t credited to my account.i send them all proves but they ignore me….that happen 4 days ago but nobody answered me,they pretending nothing happened…they took my money from bank account….that’s robbery…very sad to wach that

Reply

This game is pathetic.My odds i choose is always good and my turn over is always big.But what i saw is that if you dont bet big ?you dnt get nothing ….Ive invested amouns of money with teams i know wil win ,and just as im suppose to cash out ?they have system issues …all their slots just chows your money you never get any mney from their also.Rather play lotto

Reply

What happened to Betway? I used to like playing and I’d win some and lose some but always a fair explanation but for the last 4-5 months I’ve not won anything. It really was my favourite site but now it’s just a bunch of thieves. So I will not be playing there again. Don’t waste your money guys something happens to this site because they just don’t let you win, or t least I’ve not won anything i mean anything since about November 2022. What a shame

Reply

So a week after making my withdrawal from Betway I still haven’t had a single email from their ‘processing’ team that are ‘reviewing’ my account. I have £3000 sat there waiting for withdrawal but they’ve decided now to close my account without warning. I have never in my life had such a bad experience with a company. They are scam artists and con men. It isn’t difficult to see after reading all of these reviews. I have been to IBAS who have said there is nothing they can do as it’s the casino part of the company, if anyone has ANY useful help for me to take this further I’d really appreciate it. It’s impossible to get them on live chat I’ve sent so many emails with no response. If anything I just want no one else to have to go through this. They are scammers they are thieves.

Reply

Dear Sir,I deposited Rs 5000 through the deposits page of my Betway,com account : alpkumar by UPI Bank Deposit from my Union Bank Of India account. The Rs 5000 was deducted from my bank account, and went into the Betway.com agent’s account, but even after 10 days the Rs 5000 has not been credited to my Betway account.I sent proof of the Rs 5000 being deducted from my bank account, and its getting credited into the Betway.com agent’s bank account to : support/betway.com ; manager/betway.com ; for which I got automated responses with : Betway Support Reference Number : 0002328574885 ; Customer Complaint Receipt Reference Number : 0002328574884. But no further action has yet been taken by Betway.com regarding my deposit.I am herewith attaching a copy of the screen shot of the transaction of Rs 5000 being deducted from my bank account, copy SMS received on my mobile, a copy of my Union Bank Of India account with the Feb 28, 2023, transaction. I am also giving you all the necessary details below which please verify, and kindly help me.Details Of My UPI Bank Deposit :My Betway Username : alpkumarMy Name : Lokanadha Prabhu Kumar AllaparthiDate / Time Of My UPI Bank Deposit : 28 Feb 2023, 13:14:02Amount : Rs 5,00012 Digit Number Of My UPI Transaction :305913491232UPIAR/305913491232/DR/MUKESH K/NA/mukeshkumar.392Done From My Union Bank Of India savings bank account :xxxxxxxxxxx9041Transaction ID : S13567390(The Rs 5000 went into Mukesh Kumar’s HDFC bank account.)Thanking You,Yours Sincerely,Lokanadha Prabhu Kumar Allaparthi

Reply

Betway just took it my money from my bank account but didn’t transfer that to betting account.done twice 50 and 20.i sent them 5 or more times all proves they had my bank statement.and they still not enough for them.you can see all in history on betting site history and my bank statement I didn’t use that money on betting site but you took it from my bank account.please stop to look to your customers like they are stupid.

Reply

I use betway often and am extremely disappointed by their customer service. I’ve tried calling them, and the robot prompts me to use the Live Chat which doesn’t work, despite having waited hours in the queue. I deposited 100$ onto my account which was deducted from my bank account, but never appeared on my betway account. It’s been three days now, and still no answer by email, and no trace of where my money went.

Reply

I made a deposit at 1am yesterday of £95 and it still has not been deposited. No matter who you speak to they tell you, you have no choice but to wait to hear from them. Completely unacceptable it is either fraud they are commiting or using people’s deposits to pay there bills you only have to see the sheer number of people this happens to to realise something is not right. I was told it would be dealt with within 24 hours, this did not happen. The staff are very rude and in many cases clueless. There is no managers and the staff simply do not care . I would think very strongly before depositing with them as there is a massive chance that they will hide your money until they can pay it back It seems they use your deposit money as a loan.i will be filing a full case against them for them to be investigated any one who would like to put there case forward please feel free to contact me all legal fees will be covered by myself.

Reply

Can’t reach customer service as the live chat is frozen since half an hour without the queue moving. Made a deposit which was debited from my bank. Sent the screenshots to their official twitter but to no avail. No one replying. Poor from betway.

Reply

Still no satisfaction from betway . I have uploaded my document for fica and they just refuse to accept it. My son is also on betway, no documents are required from him. He can make withdrawals without any proof. How do you explain this? He also have more games on his account. Are discriminating against me????

Reply

Worst service ever and they are not helpful.. I submitted all my fica documents on their app and it said approved but they always reverse my money to their account.. Even if I call their stuff doesn’t help me.. They are now telling me I must submit a selfie holding my ID but there’s nothing on their website saying that

Reply