SkyBet PLAYER REVIEWS(1898)

James
28 August 2021
Comment from uk.trustpilot.com
Complete negligence across the company. Failure to act upon a serious complaint instead passing the blame solely to the customer before closing the account in question and not responding to follow up calls/emails made from myself causing further discontent. Unlawful

Dudley
22 August 2021
Comment from uk.trustpilot.com
I thought I'd sign up a Skybet account as never had one but was stating i already had an account with them. After contacting them it would appear someone fraudulently used my details for an account. Skybet confirmed the account was fraudulently signed up and banned it, but then they told me as a precaution they're also banning me from ever signing up an account with them and told me it was my fault for letting someone steal my details. Absolutely disgusting customer service, demanded to speak to a manager an they refused.

Private
21 August 2021
Comment from uk.trustpilot.com
Awful, been waiting 45 mins for an online chat, still no reply

Peter Bailey
21 August 2021
Comment from uk.trustpilot.com
Just complained to sky bet regarding their app stating my accumulater had gone down when the second half of Brighton and Watford only started. My bet was still live but it said I had lost. Joel at their web chat told me that it was a glitch in their system. The game was still live and my bet was dead, Joel ended the conversation stating that Skybet cannot do anything without allowing me to respond. I had waited 28 minutes to start the chat this was 5 minutes into the second half and the chat was answered at 7:07 and once the game had ended Joel ended the chat. Very poor service and a bit weird that he waited until the game ended before saying bye and cut me off. I will be terminating my account with them immediately.

David Wright
21 August 2021
Comment from uk.trustpilot.com
As per usual loads of bets were in or looking really good for coming in and should have been offering great cashouts and low and behold the site starts glitching loads of games going dark and not allowing it shambles of a company I will be self excluding myself from your website for life after this review

andrew nyland
16 August 2021
Comment from uk.trustpilot.com
Terrible company. If you have a few wins they will restrict your bets to pennies. Should not be allowed a bookmakers licence.

Darren Bainbridge
15 August 2021
Comment from uk.trustpilot.com
Cash out of your bet don’t place any of these as when your winning and have multiple bets on the go you will not be able to tried 3 times, then couldn’t find the bet by the time I found it was suspended and lost.

adam kurowski
15 August 2021
Comment from uk.trustpilot.com
Piece of shi.... Never play hire They never let you win.

Janis Logins
14 August 2021
Comment from uk.trustpilot.com
Probably the vorse bookie in the world After my wifes many loses, finally get a few bets up, and then, they just put account on restrictions, even more, dont want to accept wiining bets, they already 2 monts shows like a won, but still not settled, and after many calls they say, the bets is under investigation...B U L L S H I T They like onliy when people lose a money

weebenjy
14 August 2021
Comment from uk.trustpilot.com
Another UK operating gambling company, registered offshore that doesn't like to pay out when you are winning. Placed a few bets in the last 2 weeks, mainly winners and they restricted my account due to "tighter liability management" to avoid any further loss for them.

Lee Rowlands
13 August 2021
Comment from uk.trustpilot.com
Don’t use sky bet if you like a cash out! Complete scammers

Pybus
13 August 2021
Comment from uk.trustpilot.com
They really have got worse lately. Dodgy cash out trends, random timescales for withdrawals, suspect periods of downtime, weird times can't even log in, there are far better platforms out there too.

Arthur Jack
13 August 2021
Comment from uk.trustpilot.com
Skybet is the best Skybet is the best betting site, they offer good odds and they pay out very fast,I won allt within the past last week with the help of PLATINUMTIPS__ on Instagram, I would recommend you message him if you wanna win, his the best though, please make sure you switch to Skybet today, they are the best

Yemisi Okoya-thomas
12 August 2021
Comment from uk.trustpilot.com
This company is a joke,they have all sorts of tricks like fading out in time play , putting red card where it will confuse you, showing a team attacking in order for you to cash out quickly and lots more.

Mr Issy
10 August 2021
Comment from uk.trustpilot.com
I had a dispute with them over a price because they no longer give you best price when they offer their special place prices. Turns out their rules cover them but would not bet with them again, plenty of bookies pay out on places and also offer best prices.

Graham Dent
10 August 2021
Comment from uk.trustpilot.com
I've had my account restricted because I won on their live roulette tables.. Seems unless you're willing to just throw your cash at them and loose all the time then they don't want you there.. Terrible company..

Mark Irvine
10 August 2021
Comment from uk.trustpilot.com
Absolute disgusting company who will bleed you dry and dont care the about the effect it will have on you and your family. Stay away from these thieves or they will ruin you. I am taking them all the way in a dispute and wont stop until i get a black mark on their operators licence !!! Scum of the earth !!!

salan
09 August 2021
Comment from uk.trustpilot.com
I was offered a Cash Out on an ACCA on Saturday which I chose and confirmed. Next day I checked my account. I contacted them only to me told that they had a system issue so tough. Apparently they can have a system issue that is not visible and despite me confirming that I wanted that doesn't matter, Sky keep my cash. Shocking

Gregor Wood
08 August 2021
Comment from uk.trustpilot.com
Slots ratio win is terrible! Their free spin daily is awful!

Michael Collins
08 August 2021
Comment from uk.trustpilot.com
Should at least credit its customers with some free bets after robbing its customers out of cash outs. 2 very decent cashouts I had on 7/8/21 and like many others end up with nothing.

Britton
08 August 2021
Comment from uk.trustpilot.com
Wouldn’t let me cash out, after repeated attempts ‘are you sure you want to cash out?’ Press yes- nothing.. it’s actually stealing money.

Andrew
08 August 2021
Comment from uk.trustpilot.com
I put 1000 in a skybet account off my card which was accepted any verification should of been asked before accepting my 1000 not only will they not let me withdraw the 2030 what I turned it into they have my 1000 stake this is a disgrace they advertise all over the television bet responsibly they are responsible to not to accept my 1000 in the first place they want their cake and eat it a total Liberty and disgrace

Victor A
07 August 2021
Comment from uk.trustpilot.com
They are scammers , burn in hell

john
07 August 2021
Comment from uk.trustpilot.com
I was on for 16 hours I was given no advice just on a machine for 16 hours non stop Never again I thought sky was supposed one of the best

Andy Hardy
07 August 2021
Comment from uk.trustpilot.com
Skybet offer cash out but then when you try to use it, it doesn’t work. They advise that this is an error due to so many games changing in the last 5 minutes. Isn’t that what happens every week?? However, none of my games changed and we haven’t even started with the Premier League yet. Take my advice and use another betting platform.

Andrew
05 August 2021
Comment from uk.trustpilot.com
username: moujed5 Sky bet where do i start, all i’ve heard is good things about the company. but my god what a shambles i’m having. i set up a new account all ok and i deposited some money i had a couple of bets there was around 2030 in there then i’ve gone to place some more bets and bang my accounts been suspended for no reason at all now i can’t access it. i went online chat who advised me they now need to see loads of forms of i’d and bank statements and selfies i’ve never heard so much rubbish in my life all because i’ve had a win they now want to make it hard for me to get my money out i didn’t see them asking all this when i was depositing. completely let down and feel like i’m being mugged off. Andrew.

Dave O
05 August 2021
Comment from uk.trustpilot.com
Trying to help sort an account and live chat and e-mail are the only contact points, why no phone number?? Live chat and e-mail wasn't helpful

Ernest Moate
05 August 2021
Comment from uk.trustpilot.com
Used customer services Nick dealt with my request he was quick and efficient I would give him five stars but the company I wouldn't give any stars they robbed me of 400 when I wanted to cancel a bet even though my first horse had one they wanted to keep the money at all costs I wouldn't accept the bet should have been a single and not a double so as a company I don't recommend them

Thomas Jones
02 August 2021
Comment from uk.trustpilot.com
Customer service is awful, no help, lazy.

Carl Scruton
30 July 2021
Comment from uk.trustpilot.com
A decent bookie for footy betting ,but if betting on horse racing use other bookies as sky dont do BOG on a lot of races due to extra places.

LEE HATTON
30 July 2021
Comment from uk.trustpilot.com
Absolutely shocking company. I was on for a jackpot on deal or no deal with a no lose bonus. Spun the reels as I thought I may as well due to the no lose bonus I had just won, I lost the spin and it kicked me off! Contacted them straight away to complain and basically got told I was seeing things. If I didn't get a no lose bonus id have just taken the winnings I'd built up. Customer service no help whatsoever and screwing people out of winnings. It's safe to say I've closed my account and won't be returning. There's better companies out there. Paddy Power and ladbrookes apps are way better and I've never had an issue with them.

Adrian
28 July 2021
Comment from uk.trustpilot.com
Good afternoon Graham, If we understand you correctly – SkyBest doesn’t want to release the monies from your account. Our barristers can help you – please send all the information to thisisgambling We are helping with 8 open cases against SkyBet. Please note, courts are very slow these days, and this will take time. Our experience – Court is the only way in cases like these. Best wishes, TIG team

Antonio Levi
27 July 2021
Comment from uk.trustpilot.com
terrible company they take your money from you but when it comes to withdrawing your money they suspend your account and make you jump through hoops sending them all sorts if ID. If you do send them your ID they then ignore your emails avoid at all costs they owe me money but suspend me for no reason. They are thief's and 2ill steal your money aswell I recommend you use betfair over this joke of a company

eddie kelly
25 July 2021
Comment from uk.trustpilot.com
I've used this online bookmaker for about 5 years. Really pleased in general but there are times when they just will not settle a bet. I go on another site at nights for american racing as the 'late shift' just don't settle bets. Been waiting over an hour for a bet to settle. Unacceptable!

hypnoman321
25 July 2021
Comment from uk.trustpilot.com
Dirty thief's done me twice out of 400 and 10 scaming you out of your winnings disgusting

PD
19 July 2021
Comment from uk.trustpilot.com
Under over price boosts very misleading - back over 180 runs in T20 International, only to be settled as a loser, told me i backed unders. this aint fair and is very misleading. "++++180 or under boosted"" against any trade descriptions act, surely.

Gary
17 July 2021
Comment from uk.trustpilot.com
Placed a bet on the horses. Once bet placed potential winnings dropped from 400+ down to 4.64 even though all horses were still running. If one had dropped out I'd understand. Put the same bet on again when I realised and now I can win 616

Hollie
16 July 2021
Comment from uk.trustpilot.com
skybet stole 300 deposit from a customer! thisisgambling.com have taken skybet to court and always post regular updates of the court cases and other real life stories from gambling world. if your money was also taken by skybet, dont let them get away with this, get in touch with thisisgambling.com!

mark windle
15 July 2021
Comment from uk.trustpilot.com
No stars if I could, opened my account yesterday, placed some bets, went on the app today to see how it was going . Account suspended, can’t phone them, live chat only, want me to send passports, driving license , utility bill, everything a scammer would want, don’t know if it’s genuine, never had this with William hill

j -
14 July 2021
Comment from uk.trustpilot.com
Stole 50 from me and refused to pay out on a bet I won, then closed my account permanently.

Robert Blackburn
13 July 2021
Comment from uk.trustpilot.com
I usually only bet on horses, but the site offers and promotes various other ways to gamble. I decided to have a flutter on roulette, only 3 days, not big amounts and didn't lose much but have had my account suspended for unusual activity. It's unusual activity to bet on a gambling site. It's unusual activity to try different games they offer and promote, ridiculous. Now I have to call them! The number provided has a recorded message telling you to use live chat, live chat tells you to call the number. Close my account and return my balance.

Carmen
13 July 2021
Comment from uk.trustpilot.com
All the promotions to do with free spins is a scam. Only use this site to make bets on things. Anything else to do with the site is a SCAM they also have poor customer service.

Jim B
10 July 2021
Comment from uk.trustpilot.com
After being a customer for over a year, I was suddenly excluded from offers without any email or notification. I was betting all week and being advertised offers without any way of knowing this. This is terrible practice, I was risking my money without being told that my terms had been changed. I was being advertised offers which I was excluded from and then trying to qualify for them. Skybet have profited from misleading me in this way. That sounds illegal to me, I'll be looking into the issue. Support chat refused to say why I had been excluded and admitted that I was not contacted regarding the issue. A company the size of Skybet should operate with honesty and transparency. In this case they have acted incredibly shadily and I would certainly have spent less money with them this week had I actually known I was excluded from the offers I was taking part in.

Luke Hurworth
07 July 2021
Comment from uk.trustpilot.com
Robs your money even if you win do not buy this app. Fruad

Gregory Narey
07 July 2021
Comment from uk.trustpilot.com
Placed a bet on a football game . Apparently the bet ends after 90 minutes . Extra time is not included. I bet on a match result, not on how long the match would last. Thieves.

Krpan Fabio
04 July 2021
Comment from uk.trustpilot.com
They’re a very bad company, they stole my money after withdrawal I never had my money on my account, still chasing ghosts .

SC
04 July 2021
Comment from uk.trustpilot.com
So, last night I qualified for the free 5 weekly skybet offer and the app showed that I had qualified but all of a sudden the free bet disappeared. I contacted skybet today asking why this happened and was told I'd cashed out a bet. The only bet that was cashed out was the Harry Maguire winning bet. I could not have won anymore or lost anymore on that bet so I did cash it out. The winnings were the winnings on that bet. I explained this on skybets twitter but again I was told because I'd cashed out the bet I had not qualified for the 5 free bet. Please be aware of this. I'll be closing my skybet account shortly.

Charlie Fitt
28 June 2021
Comment from uk.trustpilot.com
Like most bookies Skybet do the same , although I did think up to this point they were better. After a big 2k win off a horse yesterday I found today I had been stake restricted, no explanation given except it was a decision by the trading team yadda yadda They would be quite happy to take someones money whom was on a losing streak but don't like when you win. Why even open this type of business then? Quite frankly I believe it's legally grey as it does border on discrimination, can you imagine a restaurant refusing to serve someone x amount of food or tesco saying you can't buy as much as shopping as someone else. You either treat all your customers equally or you shut down. Hopefully Parliament will be applying more scrutiny on bookmakers in the coming years.

j -
26 June 2021
Comment from uk.trustpilot.com
FRAUDULENT WEBSITE - They should all be locked up. I placed a bet and It came in, meaning I won, but they won't pay out as it says 'within the 90 min' ...when I was placing the bet it did not say anywhere that it was within the 90 min, they conceal their rules elsewhere within the website, this is how they con so many people daily out of their money, this is FRAUD
Bimpy474
29 August 2021
Comment from uk.trustpilot.com
Twice in a week i have had two very big acca's lose because i couldn't cash out. A game in each acca had finished correctly for me, suddenly those resulted games grey out preventing me from cashing out. Oh but lo and behold the cash out becomes active when you're about to lose. Not a con though and not in any way deliberate. Absolutely disgusting, cash out really is the thing that should be looked into as these companies are cheating us out of money with this. I've been with Sky Bet for years and you put up with it, but the last two just tipped me over the edge. They lost a loyal customer, hope they crash and burn, disgusting company.
Twice in a week i have had two very big acca's lose because i couldn't cash out. A game in each acca had finished correctly for me, suddenly those resulted games grey out preventing me from cashing out. Oh but lo and behold the cash out becomes active when you're about to lose. Not a con though and not in any way deliberate.
Absolutely disgusting, cash out really is the thing that should be looked into as these companies are cheating us out of money with this.
I've been with Sky Bet for years and you put up with it, but the last two just tipped me over the edge. They lost a loyal customer, hope they crash and burn, disgusting company.