SkyBet PLAYER REVIEWS(1898)
James S
21 February 2025
Comment from uk.trustpilot.com
They cancelled a bet I accidently placed. This is so rare for a bookie to do that. 10/10 customer service. Would be nice if they didn't limit me for betting too good on UFC hehe
David Flanagan
21 February 2025
Comment from uk.trustpilot.com
Fast and efficient as usual friendly and knowledgeable always good to chat with people who know there job and the sky bet team always do thankyou
Brian Dawson
20 February 2025
Comment from uk.trustpilot.com
Vara helped me login when I couldn’t for some reason. She had expert knowledge and kept me up to date. She resolved the issue quickly and it was much appreciated. Thankyou Vara
afc20034
20 February 2025
Comment from uk.trustpilot.com
I had an issue over a Net deposit problem with a withdrawal....any way via online chat Ramya sorted it almost immediately...Thanks great service!
david kelly
20 February 2025
Comment from uk.trustpilot.com
Helped me access my account Nicola B was fantastic in helping me along the way. Couldn’t be more happier
muhammad faisal
19 February 2025
Comment from uk.trustpilot.com
I had an account with skybet from end of january. I made initial deposit of £400 to my account! Everything was good untill i was loosing money and once i started winning and my balance was £1850, They suspend my account and reuested me to send them documents including selfie and deposits clealry showing in the statement. Which i did.After few days i recieved an email that my account is permanently closed and i was returned only £400 instead of £1850. I bet in different sports (football, basketball, rugby and cricket). I will raise a concern regarding the issue i have experienced with my account. I do not believe i have voilated any of their terms and conditions.I will gave skybet opportunity to resolve the matter directly and release the rest of the funds timely.This is my first review here after i will post this review on their twitter, facebook and other social platforms for public awareness.I believe SkyBet is acting in violation of Gambling Commission rules. I will report them to UK Gambling Commission and make a dispute in IBAS and FOS with additional interest charges for the funds they holding!I strongly advise others to think twice before using SkyBet, especially if you value access to your funds and proper customer support.
James Davies
19 February 2025
Comment from uk.trustpilot.com
Lorraine B was very helpful sorting my log in issues out. Thank you.
John
18 February 2025
Comment from uk.trustpilot.com
Friendly and helpful on the chat, resolved my issue very quick
Robert P
18 February 2025
Comment from uk.trustpilot.com
Annoyed nimma was a lovely 😍 person very helpful and polite and made me feel like was trying to help me but sky bet treats people very shabbily because trying for months to get this resolved but nimma helped
david stoner
18 February 2025
Comment from uk.trustpilot.com
The customer service at Skybet is brilliant. I wouldn't bet with anyone else.
Neville jones
17 February 2025
Comment from uk.trustpilot.com
Sky sports, we're help full with good knowledge and understanding of my issue, and helped me
john barker
17 February 2025
Comment from uk.trustpilot.com
Very helpful and appreciated the help that was given. Thanks
Dear Ms Hare
17 February 2025
Comment from uk.trustpilot.com
I needed to contact live chat today about a promotion that, it seemed, hadn't paid me as stated. Lorraine was very helpful, investigated the problem and refunded my free bet back to my account straight away...
Paul Binks
16 February 2025
Comment from uk.trustpilot.com
I hope my account is sorted out for me I really enjoy playing on sky casino
Paul Jackson
16 February 2025
Comment from uk.trustpilot.com
Quick response friendly and helpful and very quick resolution to reopen a previously closed account
SCARABANGA
15 February 2025
Comment from uk.trustpilot.com
It's really easy to use and you get daily free spins and plenty of info on how to use the site.
Andy Smith-Rowe
15 February 2025
Comment from uk.trustpilot.com
The money back as cash offer sounds too good to be true, and for some it is.Skybet offer this to all customers, however hidden in the t and a's is a clause allowing them to ban customers from this promotion AFTER the bet is placed. This is why the bet takes 24 hours to settle, so they can go through the accounts they want to place restrictions on. The customers who bet regularly with Skybet will get the offer. But those who only bet on occasion are seen by Skybet as customers they can afford to lose. This is why the offer exists, because although skybox stand to lose money to the customers who bet regularly with them, they make it back from the customers who dont bet regularly with them.While the legal side of this is a grey area, it's certainly immoral. The advice would be to stay away from these offers if you dont bet often with skybox, because they will ban you after you place the bet but also take your bet without a moments hesitation.
Rod Ali
14 February 2025
Comment from uk.trustpilot.com
Lorraine B was fantastic and was fair in resolving my bet.
Sue Morris
14 February 2025
Comment from uk.trustpilot.com
I needed to contact live chat today about a promotion that, it seemed, hadn't paid me as stated. Jerome was extremely helpful, investigated the problem and, it then transpired that the issue was actually my fault. However, Jerome was very kind and helpful and rectified the issue with no fuss, in a friendly and efficient way.
Martin Hanna
14 February 2025
Comment from uk.trustpilot.com
Christopher was brillant helped me sort my issue out thank you
Stuart O'Neill
13 February 2025
Comment from uk.trustpilot.com
I made a complaint about the service which was very poorly handled. I flagged this up and the next thing......my account is suspended. I called the (very rude) suspension team who told me my account had been closed.Shockingly poor company...avoid
Chris
13 February 2025
Comment from uk.trustpilot.com
Be careful.. Shows its a fix when you set a deposit limit all slots then become impossible to win with fewer scatter or bonus games.. please please don't bet a sky bet or sky Vegas.
Alex Dobson
12 February 2025
Comment from uk.trustpilot.com
They voided a winning bet, I dared to make a complaint. So they have suspended my account, can't access my balance to withdraw my funds, some would call this theft. Advisors are rude and unhelpful, scamming company, reported to IBAS.
Marion Houstin
12 February 2025
Comment from uk.trustpilot.com
They sorted out my problem today and I have never had a problem with sky bet.
Sky
11 February 2025
Comment from uk.trustpilot.com
I sign up, they didn’t provide me no ID verification link or portal just a TOS I deposited £5 won’t give me a refund after I asked why I got no email response for suspension. All I want is a refund and they asked my to send private documents through email which isn’t safe nowdays, much rather do it through a gov app. Can’t get a refund to the original card, and they want me to send a full photo of my bank card, when I provided them the transaction ID and card number. Scam company
Jimmy McGowan
10 February 2025
Comment from uk.trustpilot.com
Nicole was great assistance, made everything clear and made me feel like a valued customer of skybet! 10/10
stephen tague
10 February 2025
Comment from uk.trustpilot.com
SKY BET ARE FRAUDS BEWARE.Look at all the fake reviews they post. Don't trust skeybet they are run by crooks. Just google how many times they have broken the law and rules recently. They are a disgrace. Enjoy your future fines you crooks.
Michael Foley
10 February 2025
Comment from uk.trustpilot.com
I had to verify my account. It literally took minutes. Well impressed with how fast this was dealt with. Thumbs up from me.
Alan Craggs
10 February 2025
Comment from uk.trustpilot.com
Callum was very quick and resolved the issue very fairly as it was technically my fault.
Mehmet Guner
09 February 2025
Comment from uk.trustpilot.com
Amat was brilliant and resolved my new card details straight away. She was very pleasant, polite and efficient.
David Cage
09 February 2025
Comment from uk.trustpilot.com
Sky Bet make betting enjoyable . I mainly bet on football and found their real human being chat line very efficient and gave me a swift answer . I am impressed !
sharon smarty
08 February 2025
Comment from uk.trustpilot.com
I was live chatting with a guy named mudit was very helpful sorted my problem seemed like a very considerate guy
Michael Waddington
08 February 2025
Comment from uk.trustpilot.com
Katie was brilliant and resolved my new card details straight away. She was very pleasant, polite and efficient.
Peter Wells
08 February 2025
Comment from uk.trustpilot.com
Donald is the main man he resolved my query in quick time! Now my bet is moved from settled into open bets.. fingers 🤞💰On yourself Donald 👏👏👏
Daily Market Movements
08 February 2025
Comment from uk.trustpilot.com
I have now waited +2 weeks to get my money back from the fraud of a betting site with 0 updates whatsoever... IGNORE all the fake 5 star reviews which they have paid for!!! This company are robbing customers of their money and should NOT have their gaming licence! complete fraud.
Bekki Hadley
08 February 2025
Comment from uk.trustpilot.com
Addas was really helpful helping sort vetaction docs at 11pm at night
Trevor Ballard
07 February 2025
Comment from uk.trustpilot.com
Sky Bet scammers! Place an in play bet at 50-1 and 4 minutes later it came in, I should have won £300 but they decided to void the bet. Gave some lame excuse and sent me their terms and conditions via a hopeless live chat session. They don't mind taking your money and in my accepted my bet, its the pay-out that they squirm with. Disgraceful behaviour. I will be closing my account with them, I suggest you do the same before they scam you.
Gerard Totten
07 February 2025
Comment from uk.trustpilot.com
Very understanding. Easy to understand had other problems house move sorted it for me good customer service
Jamal K
07 February 2025
Comment from uk.trustpilot.com
Booki name S M SHIVA MAHESH FAKE HE NOT GIVEN WINNING AMOUNT NO BABY PLAY SKYBET 247 WORST APP
Ben Nash
07 February 2025
Comment from uk.trustpilot.com
Very quick and to the point, fast response. The communication was very well put.
David Millar
07 February 2025
Comment from uk.trustpilot.com
Excellent service quickly resolved very professional the way it should be Well done Georgina 👍👍👍👍👍
Swhite
06 February 2025
Comment from uk.trustpilot.com
Well until Nicole from live chat got involved as I was heading no where for 2 weeks but thanks to her perseverance we finally made it !!’ Many thanks Nicole 👏👏👏👏
John
06 February 2025
Comment from uk.trustpilot.com
like to do lucky 15s they removed all the bonuses connected with that bet .there prices are often dodgy gone from a great place to bet there standards have dropped sorry to be so negative
shaun pugh
04 February 2025
Comment from uk.trustpilot.com
Fast resolution. I needed an expired card removing from my account so that I could withdraw to my primary card.
Sean P
03 February 2025
Comment from uk.trustpilot.com
SANJAY WAS ABLE TO ACCESS MY ACCOUNT AND SOLVE THE PROBLEM THAT COULDN'T BE SOLVED BY ANYONE ELES VERY CALMING AND REASSURING SUCH NICE EXPERIENCE.THANKS SO MUCH.
Mark Maclean
03 February 2025
Comment from uk.trustpilot.com
Always enjoy betting with Skybet, my new preferred bookie. And then online support when you need it is top drawer. Highly recommend.
Mr Paul Fox
03 February 2025
Comment from uk.trustpilot.com
A free £5 bet was not credited to my account after I had qualified to receive it, a quick chat with Ayesha online and the money was credited into my account, great service.
Andy Smith
03 February 2025
Comment from uk.trustpilot.com
The worst games the worst payouts ,they give you a bonus that pays £10 every £200 you put in ,absolute rubbish site ,no best odds gaureteed on horse racing ,bet 365 is the best site
Adrian Walton
03 February 2025
Comment from uk.trustpilot.com
Your advisor on live chat called evarist was most helpful and very wicked and efficient in doing what I required with my bank card. Excellent. Keep up the good work.


Miss Christina Jorgensen
21 February 2025
Comment from uk.trustpilot.com
I quote 'Sky Bet is passionate about making sports betting a better experience'. I beg to differ as I have been bombarded by emails declining all the identification documents I have sent, maintaining I have set up a different account, with a different address. Providing me with a date when I apparently did this, which I didn't. The date provided didn't make any sense - account created on the 9th which was yesterday (according to my calendar, yesterday was the 19th). A complete farce and shambolic in every sense of the word.
I quote ‘Sky Bet is passionate about making sports betting a better experience’. I beg to differ as I have been bombarded by emails declining all the identification documents I have sent, maintaining I have set up a different account, with a different address. Providing me with a date when I apparently did this, which I didn’t. The date provided didn’t make any sense – account created on the 9th which was yesterday (according to my calendar, yesterday was the 19th). A complete farce and shambolic in every sense of the word.