Paddy Power PLAYER REVIEWS(3700)
Mr Evans
04 October 2022
Comment from uk.trustpilot.com
What a absolute joke, promise the cash out option yet for 80mins "something is happening no cash out available" all they have to say is not our problem it's down to the 3rd party. Worse betting app by far no love or care for the clients just want money money money
Michael
04 October 2022
Comment from uk.trustpilot.com
BEWARE GOT TO BE WORST CUSTOMER SERVICE EVER. Tried to unlock account but 5 times yes not a problem I was told wee will put you onto gambling awareness team or similar but always if not cut off no reply waited over 1hour 38mins. .So I gave up then I actually got through on my home ONLY TO BE TOLD YOU NEED TO USE THE ONLINE CHAT .ALSO I POSSIBLY NEED TO WAIT LONGER I ASKED IF THIS WAS ACCEPTABLE I WAS TOLD NO BUT SAD THIS IS THE ONLY SOLUTION EVEN ATER O TOLD OF MY ONLINE ORDEAL NOTHING NO HELP .funny thing is Im on the way home to paddy power but get told wee dont have a number to call our CUSTOMER SERVICE GAMBLING AWARENESS HAHAHA YHIS COULD NOT BE MORE LAUGHABLE.
Luke Gale
04 October 2022
Comment from uk.trustpilot.com
Disgrace of a company put a block on my account without my consent until next year took all them deposits at a fairly big net losss and they ban me. Terrible terrible company. Not only that they mangeed to also bam me from sky bet betfair and pokerstars. Sneaky miserable company took all my money without the possibility of winning any back now.
Ashok Kumar
03 October 2022
Comment from uk.trustpilot.com
I was in paddy power retail shop Canary wharf yesterday, the staff an Indian man called Vikram was very rude to all the customers,he don't like to take bets always on the phone chatting to his native country,than at 7.30 pm he refuse to take anymore bets including the terminals, slot machines , the closing time was 10pm ,when I challenged him ,he told me I am barred from the shop , most of paddy power shop staffs are Indians or Pakistanis, they never sack or discipline their staffs, AVOID going there ,
Anthony Dunn
03 October 2022
Comment from uk.trustpilot.com
been with pp since lockdown some great free offers bet builders etc
FR.not happy
03 October 2022
Comment from uk.trustpilot.com
Bet Escobar Ascot Saterday on line bet took power up 18.1from 16.1won at 20.1 when looked at settled bet whey paid me 15.1 up from 14.1 would not pay me correct odds even when the lowest price was 16.1Robbers and the ITV Racing team promote them shockingF Rowland Carlisle
TanaMontana
02 October 2022
Comment from uk.trustpilot.com
Parasites. I had 2 back to back bet builders lost by 1 leg today and yesterday. And many more before. There free game is a joke. I feel like I never win here and feel extremely unlucky and not counted as a customer. Live chat takes to long. To me it feels odd how I lose by a shot on target by a player who gets subbed off early or put on late so frustrating I think they should honour my losing bets like this and at least give a free bet for coming so close to winning. Slots are diabolical for the past year too. Gone off pp big time.
Ian Comerford
01 October 2022
Comment from uk.trustpilot.com
Be ware of their T&C!They froze cash out as England took the lead vs Germany. Stayed frozen for 8 mins by which time G had equalised. Only a small bet but I wonder how many others were waiting to cash out?! Complained.Response referred me to T&Cs and was told by a manager that they reserve the right to withdraw or suspend cash out at any time.Felt cheated and the PP manager was not interested in looking into it.I get it that there will be times when Cash Out gets frozen, especially with obscure matches but not live from Wembley.Shame really as there is a lot of good at PP but this did it for me.
Unhappy
29 September 2022
Comment from uk.trustpilot.com
Absolutely disgusting site, horrible people , awful rules if I could give zero stars I would. There are plenty of betting sites out there, use any but stay away from these parasites
luke banks
28 September 2022
Comment from uk.trustpilot.com
the site its self for betting is spot on Never had a problem with the sports bets side of things. However the gaming side of things is just a rip off . overall spent around 500 in a few days on the slots, i only play them for fun, but off 500 i did not hit a single bonus on there slots, not even close to a bonus either, stick with mr Q for slots
Ella Reyes
28 September 2022
Comment from uk.trustpilot.com
This is an absolutely scam. I lost almost thousand of pounds playing slots machine, can't believed I never ever win. Grabber.
wayne lloyd
27 September 2022
Comment from uk.trustpilot.com
Can somebody please explain hell on earth can you deposit 10 play it all on gates of etherea and win 27p how can a site promote fair play on there site when you win 27p of 10 pounds its so bad and unfair i deposit on this site at least 4 times a week and that has never happened i have recorded my game play as i all ways do if i need to take it further because you can't treat your customers like this it's not right the is no way that game is random how is that possible i won 27p you can't even defend it so disappointed it's not about the money its fact that you let games like this on you site that are rigged and you let them get away with it
Derek Camsey
26 September 2022
Comment from uk.trustpilot.com
Terrible promotions Terrible customer service then when you ask them to close your account they act as if you have a gambling problem stay away from this betting site
Pawel B
26 September 2022
Comment from uk.trustpilot.com
Stay away from them. Payed out my winnings to cash card plus and being using it as normal until thay suspended my card without explaining why. Reported it to them and waited. Got fed up and closed account. Week later still no access to my money or way to contact them. Thiefs
noel
24 September 2022
Comment from uk.trustpilot.com
I didn't think this site could get any worse,just lost almost 150, playing nobody blackjack, I don't mind losing that's the chance I take,but!!!!!I played 10 hands drew 1, played another 14, drew 2 won 2, funny when I get blackjack for a 32 twice,dealer has blackjack,I get 21 on 3 cards, dealer gets 21 in 5 cards, not once bloody twice.Why dont regulator take notice of these complaints. When I complain about rtp and fairness of this game, I just get its a game of chance, all games regulated,etc, so I say it happens all the time, whatever time i play,so I said why don't paddypower put the rtp to 1.2% as that is the true returns, didn't get a reply. I have said before I won't play on any games anymore and will alter loss to 1. Only thing I can say is that blackjack is definitely rigged, and slots have such a bad payout too,
Maka
23 September 2022
Comment from uk.trustpilot.com
So i topped up my account five pounds by payment card and was credited five pounds. I later checked my bank statement and it showed they had taken ten pounds when only authorised to take five pounds. I am really really concerned about this. I contacted customer services and have had nothing but it will take 15 minutes to help resolve your issue today. 15 minutes later you get told nothing we can do. Ive sent them the statement showing them and asked to speak to a manager. Escalated to a manager to be told nothing they can do. Please, please please check all your transactions add up because you may be surprised to see what Paddy power get up to with your money without you realising. You can make a subject access request to get all your gambling history so you can check it against your bank statements. Then, if you find what i have report the fraudulent behaviour of this gambling provider to the bank immediately. Please be careful, they will deny everything even though your bank statement shows otherwise. Now youve to sit 8 weeks in a complaints process before you can take your complaint anywhere else. What a provider eh?
Donal Moriarty
23 September 2022
Comment from uk.trustpilot.com
Slots are an absolute joke. Currently seems there's more chance of winning the lotto then winning on their Slots.... bonus games? Give it up... if after after 3k you get one... you may win a tenner. Not worth playing cos you will lose your money not might... Will for sure they are a scam an unregulated scam shame I had to give them 1 star just to post this
robert knight
21 September 2022
Comment from uk.trustpilot.com
AVOID AVOID AVOID offer promotions that don't work and games that you can not win on a joke a customer service department they don't understand how their own site works
DAVID WILSON
21 September 2022
Comment from uk.trustpilot.com
Terrible played game called book of golden sands aim of game 3 x books for bonus takes 120 from me doesnt even bring 2 books in never mind 3 total rip off should be wearing a mask paddy power nothing short of disgusting
prawn
18 September 2022
Comment from uk.trustpilot.com
Been a member for years stopped my sports bonuses. Slots are a scam especially bingo slots. No birthday bonus take take I have recordings if the slots which shows its rigged. Glad I have left. Sticking with william hill good bonuses and slots are not tampered with.
Eamonn mcauliffe
18 September 2022
Comment from uk.trustpilot.com
Rubbish App..rubbish complete rubbish....STAY CLEAR ME OUL LEPRACAUNS..THERES NO E WINNINGS HERE UNFORTUNATELY!
Customer
17 September 2022
Comment from uk.trustpilot.com
Not granted bonus or advertised offer.
Foxy
16 September 2022
Comment from uk.trustpilot.com
Awful site. Been a member for over 2 years now and you rarely get bonus's on any of the slots, sure the withdrawals are instant which is the only upside to this site. The daily free game never. ever. does anything but give you a 10p scratchcard every few weeks.avoid and join another site, there are plently more well worth your money.
Jenn Sawyer
16 September 2022
Comment from uk.trustpilot.com
Please be very wary of this company I joined and have deposited many different amounts and played numerous slot games. You NEVER win. They can say what they like but their games are 100% RIGGED. No bonus rounds, no wins not even small. Such a waste of time and money and makes playing extremely unenjoyable. I will stick to the reputable sites like William hill or lottomart as this site is a joke! Not to mention that stupid wheel you can spin once a day which always ends up SORRY NO WIN TODAY. Total rubbish AVOID like the plague!
Kevin Brolly
16 September 2022
Comment from uk.trustpilot.com
if you win a few games its not long be4 they take it back
HelgaHumperdink
15 September 2022
Comment from uk.trustpilot.com
Had a fair few nice wins on here! Compared to all the other gaming sites find it fair and reasonable :)
si
15 September 2022
Comment from uk.trustpilot.com
Well they called and told Me "if you want your "own money back" give us a glowing review.Hell no I keep my 38.17 balance you low rent 1999 website. Its set up 1999 style total garbage by the time you put your bet on the race has finished.Before you join call them..you can't. Message them you can't unless a colobus monkey would do. Total garbage. Absolutely the worst experience ever.Want to stop gambling, this is the perfect scenario, you'll lose the urge to live never mind having a bet.
si
13 September 2022
Comment from uk.trustpilot.com
I closed my account last month after constant awful customer service. I have been begging yes begging for my 38 balance.I have been told numerous times give us 3-5 days we apologise.I have now written off my money.Please do not bet or sign up it's the shadiest of shades.Try calling them first. Then try they're message service.Then you'll get it.
lee evans
13 September 2022
Comment from uk.trustpilot.com
shocking customer service, and well over 10 years having my account with them, they closed my account down, because i withdrew more than i deposited, only by 71.28, i have an inrunning antepost bet for 100 on the football, they told me the bet stands, but if it wins, they will not pay it out, nor will they refund my bet, i even work for a bookmakers myself, its like stealing money, they took the bet before they closed my account down, i just have to take them on if the bet wins
Lucas Martin
11 September 2022
Comment from uk.trustpilot.com
Another moronic bookie who ban you when you do their promotions. They actually spam you daily to do their promos and when you do them they boot you out!
Jim Hanahoe
10 September 2022
Comment from uk.trustpilot.com
Paddy was offering a special price 11 to 1 that for Aidan O'Brien horses would place last race 4.55 went to collect 5:10 not ready come back, I went home at seven no money shop is empty I wonder why.
noel
07 September 2022
Comment from uk.trustpilot.com
Avoid blackjack, yet again I played 16 hands won 1, drew 3,lost over 85 ,how many times do we have to do these reviews before some one takes any notice, pointless going to customer service, they say regulated, etc ,rtp is 99.2, I think that is definitely for paddypower not us.To be clear I am not com planning because I lost, that's the chance I take, what I object to us the blatant rigged blackjack, ie, I get 21, dealer gets 21 in 5 cards I get 21 dealer has blackjack, etc.
GRabbit
07 September 2022
Comment from uk.trustpilot.com
Recently joined paddy power. Shortly after joining i was restricted to only being able to place 0.30 bets. When i contacted customer service, they would only say it was a business decision and can't speak about it any further. Not a bookmaker i would recommend for allowing "valued" customers to bet or their customer service.
Consumer
06 September 2022
Comment from uk.trustpilot.com
Paddy Power Crawley managed by a bunch of clowns who treat their customers like school children. Rude and condescending to customers by manager and and assistant but general staff excellent and polite. Best offers in town but the empty shop speaks for itself. Might as well save money and close the shop down alternatively change managers.
Alex Marszal
05 September 2022
Comment from uk.trustpilot.com
Not a bad casino.
Will parson
04 September 2022
Comment from uk.trustpilot.com
Lost so many live betting due to wrong timing. Today they were showing 75th minute, actually it was 82nd minute. Time to close account and move on.
PETER LONGSTAFF
04 September 2022
Comment from uk.trustpilot.com
I downloaded the app and I was having fun with it once I won some money I wanted to withdraw some and then they hit me with the identity check I have sent my documents over and I have been waiting almost 3 months before them to confirm the information it is a very slow progress and I would advise anyone to avoid this site
Wayne Botelho
02 September 2022
Comment from uk.trustpilot.com
I placed a bet at Southwark Road on 20/08/22 which without my knowledgehas been paid out. I called up customer service a few times which they are saying I have to report to the police. The returns are minimal 10.23 to be exact. I thought its ridiculous but I did report it to the police and gave me a crime reference number which I gave to paddy power. I got a call back from the police to say because its a small amount they cannot investigate it. I called paddy power and this guy I spoke to from customer service was useless and talking to me about GDPR they cannot investigate it. It makes me suspicious that paddy power don't secure bets properly in there system. As an honest and genuine punter I think its ridicule that they have had this escalate for 10.23. This is beyond belief and needs thoroughly investigating.
James Garside
02 September 2022
Comment from uk.trustpilot.com
Would be minus 10 stars if I could this site is the most crooked company Ive ever used you deposit a ton of money and get absolutely nothing in return and its been like this for 2+ years slots are nothing but dead spins constantly this site is totally rigged and they are getting away with it and can Paddypower tell me that as a loyal customer why is it that the wonder wheel is constantly thumbs down when I spin it I forgot they wont tell me why as they dont reply to anyone on here as they dont give two sh!ts about their customers lets face it the site is rigged to fill paddypowers pockets and the wonder wheel is just for show no one ever wins on it but when your owned by flutter entertainment who also own sky vegas what more can you say but clearly rigged robbing scumbags
si
02 September 2022
Comment from uk.trustpilot.com
You lose o problems. Win zero customer service. No paying your account money back in.Total silence. Unless there's trust Ladbroke/ William Hill. Is the old school way too go.
Thomas Wallis
01 September 2022
Comment from uk.trustpilot.com
This is around the 8th or 9th casino I've signed up to and only the secind I've felt I needed to review. Awful experience. Signed up and got a 50 free spin offer. Deposited 10GBP to get a further free 100 spins which never materialised. Contacted chat about this and got an advisor called Sheridan, who to put it nicely seemed to want to be the opposite of helpful and suggested it was my fault and that I should deposit again! Sheridan refused to transfer the chat and I subsequently closed it and rejoined with a other advisor after Sheridan asked me what type of account closure I wanted multiple times simply because I didn't say self exclusion or permanent deletion. He was purposefully obstructive and left the next advisor no chance as I would not have accepted a million free spins. I feel sorry for long term customers as if this is how new customers are treated then you stand no chance of being rewarded for loyalty. Abysmal customer service all round for me.
Jay Mcc
31 August 2022
Comment from uk.trustpilot.com
I would advise all shop customers to start to use Betfred for 49s / irish lotto as Paddypower has removed their bonus on 49s lotto, so before 1 for 3 number win was 820 its now 650 stay away
Viviene Frost
30 August 2022
Comment from uk.trustpilot.com
What a joke, I tried to get into my account, sent everything they requested and still they have not got back to me. I have an account with Spreadex and have no problems with them, when I collect I get it within 24 hours. Why has I taken so long to look at my account.
Bhalli YouTube official
29 August 2022
Comment from uk.trustpilot.com
I am Mr bhalli paddy Power cheat me I play bet on player like 900 pounds ? I was going to win but paddy Power show the error front of me then they change the card they didn't show me hole seen how card is coming out from machine. They take my money ? by cheating me after that I stop trusting paddy power and I left this casino forever ? they are cheating stop playing with paddy Power please ? I was playing baccarat
AH
29 August 2022
Comment from uk.trustpilot.com
Extremely misleading I signed up for the 40 free bonus bingo offer. When I was approved I deposited 10 via Apple Pay, as this was suggested by the site as the most popular payment option. I then played my 10 and received no bonus.When contacting them I was told I would have to deposit another 10 via debit card as Apple Pay does not count. This should not be a payment option if you are not allowed to use it, (it is the exact same debit card I would use). Judging by all the other reviews of this company I can see I am not the only one! Absolute swizz dont bother!!!!!
DAVID SMITH
28 August 2022
Comment from uk.trustpilot.com
On Saturday they advertised enhanced odds on a treble on the football, it also said you could have up to 10, fair enough. The bet got beat ok but they said I could have 10p on it. Blatant mis advertising should be taken to court. A disgrace
Stephen
26 August 2022
Comment from uk.trustpilot.com
Paddypowers prices are all a point or two shorter than b365 and they offered 9/2 for a favourite to win and 2md or 3rd fav to be second but the forecasts on b365 where paying 17.65 and 18.45 So poor value the same as no best price till 8a.m on day of race anymore Go 365 for a better deal
lovechick
25 August 2022
Comment from uk.trustpilot.com
The App for mobile is really good and quick for depositing and withdrawals with no lags. Pay outs are same day which is also great. Never had a problem withdrawing and been with them since around 2008. They have a favorites page so you can save the games you like. It's a nice clean app. I will say its hit and miss with getting a bonus on slots. Some days it's really good. I find when I play on other sites a particular slot hat I do play the winnings are alot bigger. Like if playing on another gambling site playing with a 60p spin I would get well over 100 but Paddy Power the most would be about 30. Bonuses come in frequentish but payouts are fairly low compared to the other site I play on. I still get a good feel when playing on there though.
John
24 August 2022
Comment from uk.trustpilot.com
Won over 200 on online roulette, they paid me 2.00 I sent an a screenshot off the winning bet, nothing, blanked me. I promised them one thing, that I will never spend another with your company again.Criminal organisation.


Shaun Allen
08 October 2022
Comment from uk.trustpilot.com
Why have paddy power stopped guarantee prices on multiple bets and triple the odds on Lucky's my local shop is welling (belvedere road) the staff are absolutely amazing but now I walk pass the shop to go to Betfred who are guaranteed prices, four times the odds and twenty percent bonus on all winners and usually same extra places I play machine's as well so my business is now going to betfred. Your decision to make these changes must have a negative effect on the business but that's cooperative decisions who only see figures and profit margins.When I was in betfred there was other padddypower customer's doing there daily bets there because you have taken away the incentives to make people gamble with you.
Why have paddy power stopped guarantee prices on multiple bets and triple the odds on Lucky’s my local shop is welling (belvedere road) the staff are absolutely amazing but now I walk pass the shop to go to Betfred who are guaranteed prices, four times the odds and twenty percent bonus on all winners and usually same extra places I play machine’s as well so my business is now going to betfred. Your decision to make these changes must have a negative effect on the business but that’s cooperative decisions who only see figures and profit margins.When I was in betfred there was other padddypower customer’s doing there daily bets there because you have taken away the incentives to make people gamble with you.