SkyBet PLAYER REVIEWS(2028)
Paul Deabill
03 February 2025
Comment from uk.trustpilot.com
Lovely gentleman very helpful couldn’t of helped anymore then he did
Luke Watts
02 February 2025
Comment from uk.trustpilot.com
Nicole was very helpful and come with loads of ideas and solutions to getting my problem solved
John Mcbrien
01 February 2025
Comment from uk.trustpilot.com
I am pleased to say my problem has been resolved thanks to kirshna she was most helpful.
customer
01 February 2025
Comment from uk.trustpilot.com
Had a really complicated account issue, which after a lot of dedicated research was resolved. I am very thankful to the operator who didn’t give up and solved the problem.
Ian Grennan
01 February 2025
Comment from uk.trustpilot.com
I had a problem with the super 6 and it wasn't letting me in to do it for the weekend matches. I got on to the live chat with the problem and they got my account going again. So helpful and friendly. Thank you so much. Ian
David
01 February 2025
Comment from uk.trustpilot.com
It was a bit of a pain finding the Live Chat option and then a bit of a wait, but once chatting with Vara all went well - very friendly, tolerant, patient and helpful. Problem regarding sending additional verification document solved pretty easily.
JW
01 February 2025
Comment from uk.trustpilot.com
Only signed up for a 1 in 50 new user offer to bet on something that would definetly win. Spent time making an account, deposited the £5 minimum only to find out the odds are really 50 in 1... Seriously?? Then I thought "okay it is what it is I'll just withdraw my money and close my account". Only to find out these bastards have restrictions on withdrawing: there must be at least £10 and you must verify your ID. WTF?? I deposited money and I could have placed that shite bet all without ID, but now I need to verify to withdraw. Taking the piss. Also their app design is absolutely terrible. Whoever developed that needs sacked. This whole company in general needs sacked. Nothing Sky does is quality and genuine. They're a bunch of fraudsters. They don't do anything right, from their broadband services, to their streaming services and even their betting services: all shite. Use Bet365 instead. If you have sky anything just cancel that shit too, especially their broadband.
Steven King
31 January 2025
Comment from uk.trustpilot.com
Just sorted it no probswent back to it and it wasn't sorted still can't get into my account
Ramnik Kapur
31 January 2025
Comment from uk.trustpilot.com
I've been using Sky between for the last 10 years and the service and betting offers has been great.
Panicos
31 January 2025
Comment from uk.trustpilot.com
I made a mistake on a free bet promotion which disqualified me but Ross from customer services sorted it out for me and gave me the free bet as a goodwill gesture. Excellent service and the reason this is the only company I bet with.
P Carter
31 January 2025
Comment from uk.trustpilot.com
Chatted with Evanista who was to helpful and patient.Managed to sort out my issue in a very friendly, professional manner. Would definitely recommend skybet
Rhys Calverley
31 January 2025
Comment from uk.trustpilot.com
I have the pleasure of talking to Graham and he was amazing. Very welcoming, fast at responding and dealt with my issue straight away. Started the conversation with asking how I was making me feeling at ease.
billygee
30 January 2025
Comment from uk.trustpilot.com
What a bag of sh@te this mob are win a coupon and collect and play the slots and you pumped let's get real don't right back to me company boy I am old enough and wise enough not to read your crap tell your boss you are a jobsworth and move on.
Robert
30 January 2025
Comment from uk.trustpilot.com
Great customer service on live chat really fast and dealt with in a professional manner.
Joe Mcqueen
30 January 2025
Comment from uk.trustpilot.com
Prasanna V 10 star review here very knowledgable and fast responses give this person a wage rise promptly! :)
Piotr
30 January 2025
Comment from uk.trustpilot.com
The company likes to run small scams where they often do not respect rules of their own promotions, or change their bet builds rules during a game
Pamela Jones
30 January 2025
Comment from uk.trustpilot.com
Customer services was amazing at getting things sorted but I would rather have spoken to him than wait one hour for a chat on line. I want to stress that it’s not his fault at all but things need speeding up as most people don’t have this amount of time to wait around.
Andy Smith
29 January 2025
Comment from uk.trustpilot.com
The worst and greediest site online ,spent £200 on fruit machines says best payout ,all gone in no time in 40p spins ,no bonus or gree spins avoid like the plague ,just greed
Mr Contactless
29 January 2025
Comment from uk.trustpilot.com
As Mr Contactless I'd give skybet a high rating and recommend this website to everyone.
NB
28 January 2025
Comment from uk.trustpilot.com
Placed a money back as cash bet at the odds and amount required. Bet lost and money back wasn’t issued as advertised. Customer service is poor and very difficult to get any help from a human … when i did they sent a load of terms and said this offer didn't apply to me and cut me off …Be aware not everything is as advertised - very poor from such a major name .. seriously thinking about cancelling by sky tv also ..
Ellis
28 January 2025
Comment from uk.trustpilot.com
I signed up to take offer of the £30 free bets, deposited my £5 and took a bet on the football, ended up winning only later to find my account "suspended". No email or anything. Asked the live chat why im suspended and they say they need to verify my ID. Submit it all to find out it's not good enough....needs to be this or that petty stuff. Then they start wanting bank statments and they then may "reopen my account". made to feel like a criminal and they have my winnings , Avoid.
Moses Donaldson
27 January 2025
Comment from uk.trustpilot.com
The navigation on app was not good because of signup offer not working but Manith T was very friendly and helpful and got a fast resolution
Liam Bourne
27 January 2025
Comment from uk.trustpilot.com
Fast response dealing with my complaint and was resolved within 10 minutes. I use this site every week and find it is the best bookies in the UK.
Customer
27 January 2025
Comment from uk.trustpilot.com
Had restrictions put on me. Probably because I wasn't losing any money. Plenty of others that treat you properly
J Gilbert
27 January 2025
Comment from uk.trustpilot.com
I had placed a bet on an NFL match to receive a free bet. That was granted with a 7 day to use. There were no NFL matches within that time frame so they changed to all sport free bet.
suzanne salisbury
27 January 2025
Comment from uk.trustpilot.com
Agent was brilliant at helping me but it's the website they need to sort out the sky bet club u pick Ur reward on Monday then on Sunday it changes it to build a bet which is the most crooked bet out and the hardest the cut the price of all odds on it and that's why they have it as their default bet
Matthew
26 January 2025
Comment from uk.trustpilot.com
The person was very friendly, after I asked for a free bet they said it's not something the routinely do bug said they will offer me a one off £5 which appeared on account instantly, feel very valued after a very good service thank you.
Jackie Houston
26 January 2025
Comment from uk.trustpilot.com
Was very productive managed to get through quickly and with a good response. Was helpful and I had money back in account. Thank you
Nathan Cadge
26 January 2025
Comment from uk.trustpilot.com
I was happy that my query was answered but I’m not happy that they made decision to remove notifications, not sure why but sooner they add them back the better
Paul Gillibrand
26 January 2025
Comment from uk.trustpilot.com
Quick response to query and although a high number in waiting it was quite a short period of time.
HonestBob
26 January 2025
Comment from uk.trustpilot.com
My query was answered very quickly and to my satisfaction. I like the chat system where you are given a number in the queue rather than simply waiting for an unknown time. The queue went down very quickly. Very good.
Patsy watsywoowoo
26 January 2025
Comment from uk.trustpilot.com
Their verification process is torture. I've had fully visible and clear documents rejected several times. Never experienced a single issue with other gambling firms. They're like a cross between the computer says no and multiple alan partridge sketches. [Without the laugh]
Dave
26 January 2025
Comment from uk.trustpilot.com
Dealt with advisor Adam. He handled my query with fast and efficent response, expert knowledge and reassured me. Thanks Adam.
Nigel
26 January 2025
Comment from uk.trustpilot.com
AVOID AVOID AVOID.....There are many other more professional sites available. Despite 'restrictions' being placed on my account (no reason given but presumably because i was in small profit over past 12 months).I received cash boost refund promo, placed bet which lost but no refund! They say because of restriction on account but why advertise the promo to me? I would never have placed the bet if this was the case.Sky not interested. I will take my custom elsewhere, shocking underhand and unclear practices.
David O'Neill
25 January 2025
Comment from uk.trustpilot.com
I dealt with "Kate W" in live chat and she couldn't have been any more helpful. Top service from her
Kevin Halton
25 January 2025
Comment from uk.trustpilot.com
Had a boost on Sheffield utd to have a shot on target in first 15 minutes diaz had a shot and it's clear to see the keeper saves it at near post and put it out for a corner it's originally given but the opta change it to a cross so bet has lost .There's literally video footage of it but they won't change their decision.Opta can say whatever they want along with sky bet and it's final there's nothing anyone can do.They have just made themselves a lot of money from a shocking decision
Steve Hamilton
25 January 2025
Comment from uk.trustpilot.com
Bet on Sheff Utd shot on target in first 15 mins, had one after 3 mins, goalie saves and corner awarded.Their own Sporting Life website stated ''4'Attempt saved. Ben Brereton (Sheffield United) left footed shot from the left side of the box is saved in the top left corner. Assisted by Callum O'Hare.''No payout as Sky said OPTA said it was a cross.It was clearly a shot on target as no one to pass to
anon
25 January 2025
Comment from uk.trustpilot.com
Boosted sheff Utd to have a shot on target in first 15 minutes, 3 minutes in Diaz tries doing keeper at near post. Keeper puts it out for a corner makes the save. Registered as shot on target, quick phone call to opta and guess what? Confirmed as a cross/pass, who on earth was he passing too? 😂😂 Always hiding behind opta blatant cheating
Jay
24 January 2025
Comment from uk.trustpilot.com
Avoid this joke of a company. If you can call it that. Blocked me from promotions as I won and they dont like Im in aprofit. I mean theyre promotions have been absolute garbage for months anyway. After being acustomer for years no reason just your blocked. Customer support couldnt care less. Well youll never get any more money from me and thanks for the money,
Mandy Whitehead
24 January 2025
Comment from uk.trustpilot.com
Was helped by someone called Babatosin. He was helpful but only given 4 stars as the whole process has been very difficult. My account needed verification and needed photo ID, which I don't have. To get my account verified I needed birth certificate, utility bill, certificate of residency, and finally my marriage licence, as my name had changed from my birth certificate (born 1961, married 1986).
S H
24 January 2025
Comment from uk.trustpilot.com
Shocking support from their supposed help desk. For some reason they are verifying their accounts. I have a SkyBet account which is running fine, but back in 2015 I opened a second account to use in the local Super 6 League, which costs £10 each. The second account was called WandaNeale and if you haven't guessed all scores entered were one nil (geddit?). Now they want it verifying and have suspended the account until I do. The trouble is they wnt accept a NHS letter showing name & address. They want a bank statement or utility bill. Well sorry but this is the digital age, a paperless society, so of course I don't have either of those. But still they won't verify the account which means I miss tomorrows games which means I lose points in the league I am in (at a cost of £10 remember). Shocking service. I mean, why do a verification in the middle of a season is anybody's guess. The helpdesk (the two I communicated with were Pathan and Vara, both just trained to say the standard scripts, were most unhelpful so in the end I am closing my kosher account down and going to PaddyPower. I would advise you all to do the same because power-mad SkyBet treat their customers like something they have just stood in.
rose
24 January 2025
Comment from uk.trustpilot.com
After speaking with Long M to sort out an account problem she dealt with it fast and was very helpful and supportive
KAREN PERREMENT
23 January 2025
Comment from uk.trustpilot.com
Lady i spoke to was very helpful response was very quick but I've yet to see if the problem has been resolved On the whole though the lady was very good 👍
Stu & Sal
23 January 2025
Comment from uk.trustpilot.com
Went on the online chat with Valandas he was brilliant sorted out my query and was so patient with meThank you Valandes - Sally-Anne
William Sampson
23 January 2025
Comment from uk.trustpilot.com
Donald S was an amazing help on the live chat! Anyone who may need to use live chat I hope you get Donald, excellent customer support! 5*****
Lins
22 January 2025
Comment from uk.trustpilot.com
I spoke to Abbas H and Nikhil Sai B the process was fast but my first chat timed out so I had to re start the chat but this was dealt with very quickly. Thank you both so much.
Aidan
22 January 2025
Comment from uk.trustpilot.com
After terrible customer service yesterday from Christopher, Kate w. Was amazing really did help me sort a minor issue which the original “customer service” exec didn’t- she was brilliant
David Wells
21 January 2025
Comment from uk.trustpilot.com
Lorraine B ! Super friendly and fast at sorting out my account as struggling with access! Thanks again
peter
20 January 2025
Comment from uk.trustpilot.com
Dirty conning Bastards, tried to place an in play bet and they could not have put enough barriers in the way if they tried.


Robert Shiels
03 February 2025
Comment from uk.trustpilot.com
Had a really complicated problem which was addressed and solved. No fanny about just sorted out.Its Monday and cold 🥶 outside but having this issue resolved warmed me up.
Had a really complicated problem which was addressed and solved. No fanny about just sorted out.Its Monday and cold 🥶 outside but having this issue resolved warmed me up.