Deposit & Withdrawals
One of the most recognised and trusted online sports betting sites, Betway was founded in 2006 and now has more than 30,000 markets on offer. They are the sponsors of Premier League club West Ham while their branding appears at Premier League Darts events, snooker’s UK Championship, tennis’ Davis Cup and one of the most prestigious events in horse racing, the Aintree Grand National meeting.
Deposit & Withdrawals
Placing bookmakers with cashout into your Betway account and withdrawing from it, can be done through Visa or Visa Electron, Maestro or Mastercard, but using Visa or MasterCard to make a deposit will incur a 1.5% fee. It’s also possible to use e-wallets with Betway, such as Neteller, Skrill, PayPal or Paysafecard, as well as an old-fashioned bank transfer.
Customer Service
Contacting customer support agents at Betway is simple, but before you do, there is a dedicated FAQ section which lists lots of questions and answers. If you can’t find the answer to your query, you can contact the help team on the telephone 24 hours a day, seven days a week, or use the live chat option. Email is also available at support@betway.com. On our site you will also find information about Betway bonus and Betway mobile app.
License Information
Stephen
23 April 2024
Comment from uk.trustpilot.com
A truly dreadful company. They've blocked withdrawals from my account despite it being a verified account and trying to contact them to resolve is literally impossible. There's no phone number and the help pages do their best to loop you back to the start. You can email support at betway as it advised on the help page but I've tried that a few times and no response. There's no phone number but if you lie to the virtual chatbot you can get in a queue to speak to a human. The chat disconnects you unless you stay on the page, so I've now been on the same page for 3 hours so that it doesn't disconnect and I've only gone from 51 to 16 in the queue and it's been on 16 for the last 20 minutes. I'd call them absolute clowns but I don't think that's very fair on clowns. Now I'll have to raise a case with IBAS to get my money. Please avoid at all costs, it's simply not worth it. IBAS case raised. Edit: they replied to this to say theyve sent me a private message. They haven't.
A truly dreadful company. They’ve blocked withdrawals from my account despite it being a verified account and trying to contact them to resolve is literally impossible. There’s no phone number and the help pages do their best to loop you back to the start. You can email support at betway as it advised on the help page but I’ve tried that a few times and no response. There’s no phone number but if you lie to the virtual chatbot you can get in a queue to speak to a human. The chat disconnects you unless you stay on the page, so I’ve now been on the same page for 3 hours so that it doesn’t disconnect and I’ve only gone from 51 to 16 in the queue and it’s been on 16 for the last 20 minutes. I’d call them absolute clowns but I don’t think that’s very fair on clowns. Now I’ll have to raise a case with IBAS to get my money. Please avoid at all costs, it’s simply not worth it. IBAS case raised. Edit: they replied to this to say theyve sent me a private message. They haven’t.