Royal Panda Sports PLAYER REVIEWS(879)
Davine Thurston
13 April 2024
Comment from ca.trustpilot.com
This casino is the worst one I've played never win eats your money in seconds don't play it.
Landi Percy
03 April 2024
Comment from ca.trustpilot.com
Stay away from this casino! They don’t offer you any bonus they want you to lose all ur money while they seat there and laughing and watch you fall the worst live agents as well and very rude. You can’t possibly make a win you will only lose it’s more likely to win the lottery if you play than winning in this casino. And one star rating is way to much they don’t even deserve that
R.N
18 March 2024
Comment from ca.trustpilot.com
Wow. Just terrible. I sign up, deposit $100, and lose it all in less than 20 minutes. I feel like I was just scammed. Just so many dead spins and not even a single feature. The price to buy the features is insane, 100x your bet so that you can win 4x back, crazy. I don’t even know what else to say. Definitely not giving them anymore money thats for sure. I don’t know how these casinos get away with being so rigged.
Nev Bishop
28 February 2024
Comment from ca.trustpilot.com
Decent site, once verified has quick withdrawals and good support team keep it up guys!
Ken
16 February 2024
Comment from ca.trustpilot.com
Still waiting on my withdrawal from late December. Royal Panda says that "outside company' does the payout and in order for them to 'troubleshoot' I had to send them my personal banking statement to PROVE that I was not paid. This is the FIRST step to get resolve instead of asking this 'outside company'. I provided that statement on Feb 2nd and now I have to wait for the investigation results. It has been 2 full weeks since proving to them that I was not paid. During this 2 months of not being paid I did not receive one single update from Royal Panda to let me know what is happening with my money. I have to inquire about it every 3-5 days. DO NOT GIVE THESE CRIMINALS YOUR MONEY. PLAY SOMEWHERE ELSE!!!!
Tracy Waddington
15 February 2024
Comment from ca.trustpilot.com
Read anything on their site carefully before you join. I only lost 100.00 (in five min). Games do not pay much at all so money goes quick. Any bonus they offer needs a 3,000.00 deposit. That wasn’t clear in their write up. I feel it’s a scam too like a lot of other people.
Sydney
06 February 2024
Comment from ca.trustpilot.com
Royal Panda is a complete scam I deposited over 1000 dollars in an like someone else was saying 1 minute to deposit an take your money but when it comes to withdrawal they make it so frustrating an impossible to claim iv been waiting a few days for them to process my details an they still haven't approved everything. 100 percent scam. a few days ago won 6k 3days an have been fighting the urge to not play it.but I don't think it matters cos there never going to approve the withdrawal account axxholes
Hélène G
05 February 2024
Comment from ca.trustpilot.com
This casino is a scam. If you win and want to withdraw your winnings they will make sure you need to provide them with multiple, unobtainable documents as so you will never receive that money. Stay clear. I am speaking from experience and it's frustrating to say the least.
Ken
02 February 2024
Comment from ca.trustpilot.com
withdrew $831 at the end of December /23. Was not paid. When inquiring about it they told me that I had to send in my bank statement so that they can check that I was actually not paid!!!!! This is absolutely atrocious. Who does that to their customers? It is February /24 and I have still not been paid.
Andre Rheeder
31 January 2024
Comment from ca.trustpilot.com
I use to enjoy this casino but be aware big wins and bonuses are extremely difficult to get and if you do get one expect a low payout. Spent thousands at this casino and never ever came close to a good win. The drop bonus program is also useless never win anything even after playing 3k betting only $1. They don't offer any cash backs on losses or good promotions. The only good thing is if you win and withdraw it is quick.
Manpreet Singh
31 January 2024
Comment from ca.trustpilot.com
Waste of your money don’t play in this casino , this casino is the worst casino I played ever everrrrrrrrrrrrr
Michele Christine
19 January 2024
Comment from ca.trustpilot.com
Reply to their response: While they sound sincere and suggest to reach out to their team which I found that odd, as it was their team who stated "they cannot escalate the matter to Mgmt" but... "even if they could, Mgmt would state the same thing... it's 2-5 business days to receive funds...and it's CLEARLY stated on their webpage" 🙄This company is ridiculous!! It can receive my deposit in 1 minute but claims that withdrawals can take 2 to 5 business days!!! Like WTH??? What a way to 1) have their customers continue to play out their winnings or 2) lose customers.... I did #1 twice because the withdrawals were small but this most recent one is a bit bigger.... hence, going with #2 once my funds are received, I will be closing my account. Totally idiotic as there are so many sites out there that have almost instantaneous withdrawals.... Beware and avoid this site.
Jojo Invests
06 January 2024
Comment from ca.trustpilot.com
After 3 months signed up to this casino, I started to win. I requested 2-3 withdrawals per week for about 3 weeks straight and without any explanation, they blocked my account! I got on a lucky streak and clearly they didn't like it. I am still going back and forth with their customer service to try and find out why I've been blocked and there's still no answers! At all! I was told "this was normal procedure". Very disappointing and worrying experience. I still have money locked in there and I don't know what to do.Other than that, half the blackjack dealers are asleep at the tables and they are beyond miserable! Very poor experience from this casino, make sure it's last on your list!
Chris
29 December 2023
Comment from ca.trustpilot.com
I should have read the previous reviews, Typical Leo Vegas casino. RTP is non existent and impossible to verify your account. This company really takes the excitement out of gambling. Don't bother playing here, you will just throw your money away while having a constant fear of not being able to cash out.
Aaron Smith
28 December 2023
Comment from ca.trustpilot.com
Great Casino with awesome bonuses and other features.
John
16 June 2023
Comment from ca.trustpilot.com
This casino makes it appear that registration is easy with a few simple identifiers. Then after you play and look to make a withdraw, they go through an incredibly difficult process requiring multiple pieces of identification. In my case, I had sent eight different documents to them and they still did not except my proof. They have $400 that I would say… Since it’ll be next to impossible for me to satisfy the requirements; they have now stolen it.
sade Sutherland
14 June 2023
Comment from ca.trustpilot.com
Biggest scam I won 150$ since April and they still won't give me my mi et always some stupid excuse and another save your money or use a reputable gaming site like old or 888 Casinos you will get your money out but not royal casino
Kathy
08 June 2023
Comment from ca.trustpilot.com
Poor customer service. Never got their welcome offer, asked where it is said I needed to spend 500 dollars to get it. don't play here. it's a scam
Arpana
07 June 2023
Comment from ca.trustpilot.com
I had such a bad experience with this Casino Site. This is a scam and do not expect any help from customer service. When I joined the Royal Panda, they did not ask for any verification. They let me withdraw a few times. But suddenly they asked for the documents to verify. I submitted my Id and address proof. I used 2 different cards to put some money as a deposit. First of all, it was shocking that they were asking for a debit/credit card picture to upload. But I still uploaded the debit card picture but they kept rejecting the document as they wanted me to upload both the card. It was so illogical to ask for pictures for both my cards then I talked to this customer service representative named Simon. He was doing the same thing just asking me to upload both card pictures. He was not even responding properly and reading what I was writing. With all the frustration I just closed the account without withdrawing my money from Royal Panda. my experience with Royal Panda Casino was a complete disaster. From the frustrating website design to the unhelpful customer support and convoluted withdrawal process, it's clear that this casino falls far short of providing a satisfactory gaming experience. I strongly advise anyone considering playing at Royal Panda Casino to look elsewhere for a more reputable and customer-oriented online casino.
J Glo
24 April 2023
Comment from ca.trustpilot.com
I’m from Ontario and I had made an account a year ago.Yesterday I deposited $40 and ended up winning $120. Upon withdrawing, Royal Panda decided I needed to make a new account under their new Ontario license, removing all my funds completely. So essentially they let me play, spend money and then when I won they decided I’m not aloud to keep the money. I wouldn’t recommend Royal Panda for shady business practices.
Cliff
07 April 2023
Comment from ca.trustpilot.com
This company is a fraud heartless thieves. I signed up and play some money and won some money so i press the withdrawal which it shows that my withdrawal is bending and nearly one day later theres still no money and i tried to login but they have lock me out and cancel my account. Please dont ever think of wasting your money. Everytime some one will write a honest reviews they will reply to cover their con jobs. The authorities where this company is operating should investigate this fraud. If its part of an international in US than the FBI should be notified and if its other countries than notify relevant law enforcement. Heartless Fraud Thieves these people are.
Rajiv Singh
23 January 2023
Comment from ca.trustpilot.com
We were on the way to varanasi from noida and were looking for a place having decent lunch in route so that we can carry on our journey and not waste much time in the city in finding a good restaurant. First of all, the food was awesome and staff were well behaved. Good ambience and seating area. It's located outside the city that helps you to carry on your travel without spending time in the city traffic.
Chayne R
20 January 2023
Comment from ca.trustpilot.com
Tried to withdrawl 2 sets of winnings turns out they needed verification after I was already verified and was just excuse afyer excuse after that so they didnt have to pay.Complete Rip offs
Christofer
10 January 2023
Comment from ca.trustpilot.com
If you are looking for a casino with fast responding support and fast verifications you should definitely use Royal Panda Casino. I am very pleased to say that everything went smooth from verification process to my first withdrawal. Usually only take 1 business day for me to recieve my money. 5/5!
Inga Rokienė
01 January 2023
Comment from ca.trustpilot.com
Stealing money. 16.08€ on account. I set 100 spins on game for 0.20c bet. It ended after 57 spins and no money on account. How is that possible?
Matihasj
15 December 2022
Comment from ca.trustpilot.com
Didn't know LeoVegas bought this s*it, if i knew i'd closed my accound imidiately and never deposit, but, unknown, I deposited 700€ I had a bonus on dog house in all this money, the bonus paid 16€ on 2.4€ stack so good luck with LeoVegas and Royal Panda casino. ??
Noname
08 December 2022
Comment from ca.trustpilot.com
My honest review about royalpanda.caWhen you sign up and deposit and play, you will win somthing and happy on the site but when you request withdraw,the happines turn sad. They will go ghost on you wait wait and your money is not coming. I won twice once 800 cad and requested withdraw and they did not payout and canceled and lost it. Again i tried, won 350cad requested withdraw and the money did not come and again after long wait gave up and canceled it and lost. Finally i decided that i need to avoid this con site.So i went and requested self exclution because they do not pay out. I asked them why you do not pay wins and their answer was we need bank statment. They did not requested me this but just on live chat they told me they need the starment. I found the casion very con. Try to give lots of excuse not to pay wins. Plus royal panda entire sytem is agressive with players. My advice to players, i do not say you do not play on the site but belive me they will play dramas not to pay out wins. PLUS THEY WAY THEY TREAT ME WAS NOT GOOD AT THE END. I wish there is protections for players againest criminal sites like that but igaming does not really help i do not know why. Forgive me my brocken english. I was very angry the way royalpanda ruined my wins turning my happines to wierd feeling.Save your money and pls dont gamble on the site thinking its licensed under igaming.royalpanda is known making excuses noy to payI and my friend signed up at the same time and his and my identities are all verified we deposit and play and he won and i won. He requested withdraw and he got his money but mine they requested bank statment. I felt they recially profiled me. I am dark skined and he is light skinned. He is even wondering why they did that. Why they did not request bank statment from him but requested mine? I do not know but i assumed many things if your name does not look like the westerner or ur photo on your id is deferent from their excpectation, they might assume you are thief and request bank statment to verify the money is urs
The guy friend
04 December 2022
Comment from ca.trustpilot.com
I joined yesterday. 1st they make you give your life over the Internet. Ok fine. Then you play. I went ahead and put on 700$ CAD. And my total wins back is less than 4%. It says right in my history. This place is a scam. They want all your information about your life. How much you make. Your id. Your utility bills. Pretty much everything so they can fraud your identity. So let’s just say this after 2 days of having an account here they scammed me 700 dollar off rigged slot games and have my entire life on file. And if you’re lucky enough to get a withdrawal they make damn sure you don’t get that. Just from seeing these reviews below. SCAM FRAUDULENT MANIPULATION OF A WEBSITE
Satyana Mahto
23 November 2022
Comment from ca.trustpilot.com
Its been almost 2 months that I am waiting for my money. I had 48 000 INR on my account. But since Royal Panda is not available in India anymore I could not log in to withdrawal. They have asked me to send them bank details for international transaction. I have sent them all details and they said withdrawal is approved. But it's been more than one month and I have not received any money on my account!
Nev Bishop
09 November 2022
Comment from ca.trustpilot.com
Something fishy about my deposit the transaction froze first time for longtime then closed it relogged and it wasnt there so I deposited again same amount and started playing meanwhile they must have taken it and just either put it on during play which I didnt really notice as I won a few big wins right at the get go.
sarah Timmins
05 November 2022
Comment from ca.trustpilot.com
They wouldn’t allow me to have my withdrawal because they refused to verify my account even though I gave them the information they requested they kept rejecting it. I even went to my bank to get information and it was on their letterhead with their logo and they still rejected it. And when I went on to chat they just told me they needed certain info which I had already provided. Then they just kicked me off the chat even though I was being pleasant and not a jerk I think they’re just a huge scam to take your money and do not want to give you your winnings. I would avoid the site and use others that actually will allow you to verify your account. I’ve never had this problem before within an online casino.
Valerie
03 November 2022
Comment from ca.trustpilot.com
Ist withdrawal, withdrew at night, was in my bank in the morning when I woke, great site
Lia
15 October 2022
Comment from ca.trustpilot.com
Scam!! They will tell you that your money will be deposited and it never will
Satyana Mahto
15 October 2022
Comment from ca.trustpilot.com
I have an account on Royal Panda with 50K INR balance, but since they are not available in India anymore, I asked them how can I withdrawal my balance. I sent them all bank details for transaction, nut they are IGNORING my messages since last some days!!!
Nenah Atherton-Barkley
11 October 2022
Comment from ca.trustpilot.com
Been trying for a month to withdraw my winningsI been verified Each time I try they say it’s my provider After I prove I didn’t receive my money by going to my bank now Three times to get bank statements which I pay for!!!!!Btw it’s their provider one time I tried the e cash out which is gigidat and they blamed them I emailed gigidat and they said it’s torsion royal panda send as they never got it and I emailed royal panda that response So once again they said do a bank transfer and three times I have not received itThe money is in my royal panda account but that’s not useful because I can’t withdraw it!!!!I see the company comments saying is oh so sorry please email support Ya Royal Panda that’s all I do is email support and live chatNothing is getting rectified I want my money Next step I am going to IGaming Ontario The Ontario gambling board recommended I give them all my correspondence with them I would be Leary of them especially if you are in Ontario
Jonah Acheson
28 September 2022
Comment from ca.trustpilot.com
I have an account with royal panda that was closed randomly 4 days ago. No reason given. A lot of money in the account. Every time I try to contact customer support they can’t help me and come up with new excuses as to why I can’t get into my account. I’m still fighting with them over it. Do not join this casino. They will just take your money and kick you out.
Ann
25 September 2022
Comment from ca.trustpilot.com
Will not give me my winnings despite me giving them 5 verification documents which all have been approved. Talked to several agents and no help whatsoever. My withdrawal is canceled every morning and the funds are back in my wallet. Now they have run out of excuses of blaming me to release my winnings. Now they say it is an ‘internal problem’. This is the worst casino I have ever dealt with. I have put In two complaints with igaming and IAGCO. I will keep trying every day until I get my winnings from this scam of a company and then I will exclude myself from them forever. Warning: Don’t go there.
Tracey
23 September 2022
Comment from ca.trustpilot.com
I have closed my account as well. It was great before leo Vegas bought it now it's jut a money sucker. I noticed the difference right away in the way games played out. I would not recommend them at all! I believe the games are rigged based on my play previously and with OLG this site does not play fair in my opinion and experience ..Stick with OLG in Canada.
Bunny Hill
21 September 2022
Comment from ca.trustpilot.com
I have been jerked around by this company. I tried to withdraw using every method. All my documents were verified. I was told to try again, which I did. Now I am out of the country for 8 months and can’t login. I have been emailing constantly with no assistance just the same excuses to upload documents which I can’t do from outside the country. This was their error and they refuse to do anything except come up with more excuses
Matt
21 September 2022
Comment from ca.trustpilot.com
Had some initial issues with uploading my credit card for verification, but the chat support was great, actually reviewed my documents in real time and was able to process my pending withdrawal and approve all my documents in 30 minutes. Just received my withdrawal today, within 2 business days from my request to withdraw.
Jo Callow
17 September 2022
Comment from ca.trustpilot.com
Great games and great customer service
Ryan Heathwood-Hopkins
06 September 2022
Comment from ca.trustpilot.com
Complete liars and goofs waiting to suck any penny you have. Played Blackjack while the dealer consistently got better despite making the right play every time. Multiple 21's for the dealer and constantly trumping your 18, 19, and 20's. Sincerely, from me to you Royal PandaGO F YOURSELF.
Todd Aikman
26 August 2022
Comment from ca.trustpilot.com
Had a deposit issue last week, told royal to close my account. They did. Was still getting emails about the sign up bonus. I contacted customer service and told em t9 reinstate my account as I would take part in their 100% bonus upto 500 with a 5x rollover. After reading into the fine print and wondering why they would allow multiple deposits on the same bonus to complete the rollover. We'll that because YOU ONLY GET YOUR DEPOSIT FUNDS TO USE. MUST ROLL YOUR DEPOSIT 5x. But they are all cool with players multi depositing to complete the rollover After reading the multi issues players have with id and Royal's "withhold payment " thumb up their ass.... I will NOT be depositing at Royal Panda??
Jeremy
21 August 2022
Comment from ca.trustpilot.com
Horrible!If you want to withdraw cash, they will jack you around claiming you haven't submitted the proper documents. I submitted way more than necessary (bank statements, passport, selfies holding the card, etc) and they still wouldn't send the money. They accept cash in seconds but when you try to withdraw they give ridiculous excuses about security as to why they can't pay out. The type of bank documents they request require pieces of info that aren't even on your bank statement...so they then use that as an excuse to not pay.I've spoken to friends who used their site and they have also had major issues in getting verified and withdrawing funds too.Leo Vegas is the same company and they also make you jump through unnecessary hoops for weeks.Stay away from this frustrating company!
Pierce Lapensee
11 August 2022
Comment from ca.trustpilot.com
Do not sign up at this Casino in Ontario. They promoto a 100% sign up bonus, but they don't actually give you the funds to wager with like every other casino. You need to roll both the deposit and bonus funds 20x before you can ever wager with the bonus funds. Completely backwards. You will never actually see the bonus funds as you will almost surely go broke before clearing the ridiculous rollover conditions. Such a shame the casino is shady in their offering of this bonus. DO NOT USE.If you're looking for online casinos who do bonuses right where you actually get to use the bonus funds during the rollover requirements I'd recommend coolbet.ca or fanduel.Again, do NOT sign up for this scam casino in Ontario!
customer
31 July 2022
Comment from ca.trustpilot.com
Seems like a very big SCAM!! Is it rigged ? Do you just lure people by letting them win a few games at the beginning and then drain every penny of us ? I’ve been following the algorithms you provide, following it religiously and just losing my money game after game and your consultant keeps saying keep trying and sound so promising- the biggest casino scam I believe this is. Do not trust Royal Panda
Jonathan West
08 July 2022
Comment from ca.trustpilot.com
They Will NOT Let You Withdraw Winnings!This comany is a total scam with their fradulent activities and business operation. Depositing money to them is as easy as 1,2,3, but when you have won and want to withdraw it is a total NIGHTMARE. They come up with new verification process every step of the way to the point where you give up.Now they want to verify my Debit Card ownership, I have sent them my ID and photo of my Debit Card which clearly has MY NAME on the card but they want more document from my bank for stupid NO REASON. When these are all unnecessary because WHY would I want to withdraw to someone else's account??? I WARN EVERYONE TO STAY AWAY FROM THIS COMPANY!
RoyalPanda
07 July 2022
Comment from ca.trustpilot.com
DON'T TRUST THIS COMPANY. I won and wanted to withdraw my money. My account was previously already verified but they decide to go through the process again, just to hassle me. I had no problem and submitted my documents for address, bank, credit card, gov ID. Some of these are unnecessary and they do it to just to abuse people and waste your time. Meanwhile they will cancel your withdraw request in the hopes you will play and lose. Their games are a scam and manipulated. You can find many videos on YouTube proving this. They are a fraudilent business and stay AWAY from them!DO NOT GAMBLE ONLINE! YOU WILL LOSE!
Cecil Morrison
17 June 2022
Comment from ca.trustpilot.com
So dealing with delays in deposits whileLosing some money and voicing your frustration at this fact will get you kicked out apparently from Royal Panda. Two different agents, one who hits a lock button and one who understands the frustration of being a slot comptetitor, guess who I got? Could be all a scam and an illegitimate site. Idk but that guy has to grow some balls i thought or understand his players or something.Its not all about helping people make deposits, which mind you were a delayed frustration as well. Thats what an ATM does. Royal Pandas RTP rate didnt look promising but as a new site I was willing to give it a chance. But Royal Panda aint about its customers its looking like atm.Rating of 2 because I spoke with a decent agent at the end of the day.Regardless of what they decide, a lethargic docile player I aint.And to be honest, who likes losing? No one.Time will only tell to see of Royal Panda is looking for that kind of customer base.Further reviews may paint a reviewable picture for you all. Your decision.Your money.Your entertainment time.
Kateryna Ryabchenok
04 May 2024
Comment from ca.trustpilot.com
Not sure why so many negative reviews. I deposited few weeks ago and play live games then slots. Ended up cashing out 15x my deposit. Then made a couple more and lost, then again made a deposit and won 1300$ on one slot with a 1.50$ bet. They took about 1 day to verify account, and withdrawal was quick. You can even restrict yourself while you’re waiting for withdrawal. The only 2 reasons I am not giving 5 stars Is because the don’t have some of my favourite slot games and you can only have 1 pending withdrawal at a time. So if you end up winning more you have to cancel pending and submit a new request with different amount.
Not sure why so many negative reviews. I deposited few weeks ago and play live games then slots. Ended up cashing out 15x my deposit. Then made a couple more and lost, then again made a deposit and won 1300$ on one slot with a 1.50$ bet. They took about 1 day to verify account, and withdrawal was quick. You can even restrict yourself while you’re waiting for withdrawal. The only 2 reasons I am not giving 5 stars Is because the don’t have some of my favourite slot games and you can only have 1 pending withdrawal at a time. So if you end up winning more you have to cancel pending and submit a new request with different amount.